Generated Report for Internet2 Advanced Layer 2 Service

Internet2 Advanced Layer 2 Service Network Operations Report
03/04/2013 - 03/10/2013

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	*Start Time (UTC)*	*End Time (UTC)*

241	2-High	2-High	Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-NEWY Brief Outage	Hardware	03/04/2013 2:24 AM	03/04/2013 2:25 AM
242	2-High	2-High	Internet2 Advanced Layer 2 Services Backbone Circuit ATLA-CHIC Brief Outage	Circuit - Other	03/04/2013 10:54 PM	03/04/2013 10:55 PM
247	2-High	2-High	Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-NEWY32AOA Brief Outage	Undetermined	03/07/2013 1:51 PM	03/07/2013 1:52 PM
252	2-High	2-High	Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-NEWY Brief Outage Resolved	Undetermined	03/10/2013 11:48 PM	03/10/2013 11:49 PM

Unscheduled Outages Detail

Ticket No.:	241:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-NEWY Brief Outage
Affected:	Backbone Circuit CLEV-NEWY
Start Time:	Monday, March 4, 2013, 2:24 AM (0224) UTC
End Time:	Monday, March 4, 2013, 2:25 AM (0225) UTC
Description:	Backbone Circuit CLEV-NEWY was briefly unavailable. Internet2 Engineers are investigating the cause; however, the reason for the outage remains pending. Backbone traffic re-routed.

Ticket No.:	242:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit ATLA-CHIC Brief Outage
Affected:	Backbone Circuit ATLA-CHIC
Start Time:	Monday, March 4, 2013, 10:54 PM (2254) UTC
End Time:	Monday, March 4, 2013, 10:55 PM (2255) UTC
Description:	Backbone Circuit ATLA-CHIC was briefly unavailable. Internet2 Engineers are investigating the cause; however, the reason for the outage is pending. Backbone traffic re-routed.

Ticket No.:	247:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-NEWY32AOA Brief Outage
Affected:	Backbone Circuit CLEV-NEWY32AOA
Start Time:	Thursday, March 7, 2013, 1:51 PM (1351) UTC
End Time:	Thursday, March 7, 2013, 1:52 PM (1352) UTC
Description:	Backbone Circuit CLEV-NEWY32AOA was briefly unavailable. Internet2 Engineers are investigating the cause; however, the reason for the outage is pending. Backbone traffic re-routed.

Ticket No.:	252:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-NEWY Brief Outage Resolved
Affected:	Backbone Circuit CLEV-NEWY
Start Time:	Sunday, March 10, 2013, 11:48 PM (2348) UTC
End Time:	Sunday, March 10, 2013, 11:49 PM (2349) UTC
Description:	Backbone Circuit CLEV-NEWY was briefly unavailable. Level(3) Engineers have determined that the outage was caused by a software bug. Backbone traffic re-routed.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	*Start Time (UTC)*	*End Time (UTC)*

None during this report period

Downtime and Availability

Internet2 Advanced Layer 2 Service Core Nodes	Down Time	Reporting Period Availability	52 Week Availability
sdn-sw.atla.net.internet2.edu	0 hr 0 min	100.00000%	99.99146%
sdn-sw.chic.net.internet2.edu	0 hr 0 min	100.00000%	99.99108%
sdn-sw.clev.net.internet2.edu	0 hr 0 min	100.00000%	99.99108%
sdn-sw.denv.net.internet2.edu	0 hr 0 min	100.00000%	99.99165%
sdn-sw.elpa.net.internet2.edu	0 hr 0 min	100.00000%	99.99127%
sdn-sw.houh.net.internet2.edu	0 hr 0 min	100.00000%	99.99146%
sdn-sw.jack.net.internet2.edu	0 hr 0 min	100.00000%	99.99260%
sdn-sw.kans.net.internet2.edu	0 hr 0 min	100.00000%	99.99127%
sdn-sw.losa.net.internet2.edu	0 hr 0 min	100.00000%	99.99146%
sdn-sw.newy32aoa.net.internet2.edu	0 hr 0 min	100.00000%	99.99146%
sdn-sw.rale.net.internet2.edu	0 hr 0 min	100.00000%	99.98160%
sdn-sw.salt.net.internet2.edu	0 hr 0 min	100.00000%	99.99146%
sdn-sw.star.net.internet2.edu	0 hr 0 min	100.00000%	99.99127%
sdn-sw.sunn.net.internet2.edu	0 hr 0 min	100.00000%	99.99108%
sdn-sw.tuls.net.internet2.edu	0 hr 0 min	100.00000%	99.99013%
sdn-sw.wash.net.internet2.edu	0 hr 0 min	100.00000%	99.99127%

Aggregate Internet2 Advanced Layer 2 Service Core Nodes	0 hr 0 min	100.00000%	99.99072%

Internet2 Advanced Layer 2 Service Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
I2-ATLA-CHIC-100GE-07740	0 hr 1 min	99.99008%	99.74898%
I2-ATLA-HOUH-10GE-07742	0 hr 0 min	100.00000%	99.36058%
I2-ATLA-JACK-100GE-07739	0 hr 0 min	100.00000%	99.36058%
I2-ATLA-WASH-100GE-07738	0 hr 0 min	100.00000%	99.91329%
I2-CHIC-KANS-100GE-07745	0 hr 0 min	100.00000%	99.99943%
I2-CHIC-STAR-100GE-07743	0 hr 0 min	100.00000%	99.99374%
I2-CLEV-NEWY32AOA-100GE-07735	0 hr 3 min	99.97024%	99.90589%
I2-CLEV-STAR-100GE-07736	0 hr 0 min	100.00000%	99.98634%
I2-CLEV-WASH-100GE-07737	0 hr 0 min	100.00000%	99.99924%
I2-DENV-KANS-100GE-07746	0 hr 0 min	100.00000%	99.95332%
I2-DENV-SALT-100GE-07747	0 hr 0 min	100.00000%	99.99070%
I2-ELPA-HOUH-100GE-07749	0 hr 0 min	100.00000%	99.70211%
I2-ELPA-LOSA-100GE-07750	0 hr 0 min	100.00000%	99.87762%
I2-HOUH-TULS-100GE-07751	0 hr 0 min	100.00000%	99.77554%
I2-KANS-TULS-100GE-07753	0 hr 0 min	100.00000%	100.00000%
I2-LOSA-SALT-100GE-07757	0 hr 0 min	100.00000%	99.99962%
I2-LOSA-SUNN-100GE-07755	0 hr 0 min	100.00000%	99.99829%
I2-NEWY23AOA-WASH-100GE-07759	0 hr 0 min	100.00000%	99.98197%
I2-SALT-SUNN-100GE-07766	0 hr 0 min	100.00000%	99.94232%

Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits	0 hr 4 min	99.99791%	99.86787%

Upcoming Scheduled Maintenances

Ticket No.:	225:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit ATLA-CHIC Maintenance
Affected:	Backbone Circuit ATLA-CHIC
Start Time:	Friday, March 15, 2013, 5:00 AM (0500) UTC
End Time:	Friday, March 15, 2013, 11:00 AM (1100) UTC
Description:	The will be unavailable while Level(3) Communications performs permanent restoration repairs to the damaged Louisville to Nashville long haul fiber optic cable. An outages are expected and the entire window is reserved.