Internet2 Advanced Layer 2 Service Network Operations Report
03/18/2013 - 03/24/2013

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

2622-High 2-High Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-NEWY Brief Outage Resolved Undetermined 03/18/2013 2:40 AM 03/18/2013 2:41 AM
2652-High 2-High Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-NEWY Brief Outage Undetermined 03/20/2013 1:45 AM 03/20/2013 1:46 AM
2662-High 2-High Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-NEWY Brief Outage Undetermined 03/21/2013 1:20 AM 03/21/2013 1:21 AM
2682-High 2-High Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-NEWY Brief Outage Undetermined 03/22/2013 12:56 AM 03/22/2013 12:57 AM

Unscheduled Outages Detail


Ticket No.:262:135
Subject:Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-NEWY Brief Outage Resolved
Affected:Backbone Circuit CLEV-NEWY
Start Time:Monday, March 18, 2013, 2:40 AM (0240) UTC
End Time:Monday, March 18, 2013, 2:41 AM (0241) UTC
Description:Backbone Circuit CLEV-NEWY was briefly unavailable. Level(3) Engineers have confirmed the outage was caused by a software bug. Backbone traffic re-routed.

Ticket No.:265:135
Subject:Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-NEWY Brief Outage
Affected:Backbone Circuit CLEV-NEWY
Start Time:Wednesday, March 20, 2013, 1:45 AM (0145) UTC
End Time:Wednesday, March 20, 2013, 1:46 AM (0146) UTC
Description:The above Backbone Circuit CLEV-NEWY was briefly unavailable. Level(3) Engineers have been contacted, however the reason for the outage is pending.

Ticket No.:266:135
Subject:Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-NEWY Brief Outage
Affected:Backbone Circuit CLEV-NEWY
Start Time:Thursday, March 21, 2013, 1:20 AM (0120) UTC
End Time:Thursday, March 21, 2013, 1:21 AM (0121) UTC
Description:Backbone Circuit CLEV-NEWY was briefly unavailable. Internet2 Engineers are investigating the cause; however, the reason for the outage is pending. Backbone traffic will re-route.

Ticket No.:268:135
Subject:Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-NEWY Brief Outage
Affected:Backbone Circuit CLEV-NEWY
Start Time:Friday, March 22, 2013, 12:56 AM (0056) UTC
End Time:Friday, March 22, 2013, 12:57 AM (0057) UTC
Description:Backbone Circuit CLEV-NEWY was briefly unavailable. Internet2 Engineers are investigating the cause; however, the reason for the outage is pending. Backbone traffic will re-route.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

270 2-High 3-Elevated Internet2 Advanced Layer 2 Services Backbone ELPA-HOUH Emergency Maintenance Completed Hardware 03/22/2013 5:44 PM 03/22/2013 5:45 PM
03/22/2013 5:56 PM 03/22/2013 5:57 PM

Scheduled Maintenances Detail

Ticket No.:270:135
Subject:Internet2 Advanced Layer 2 Services Backbone ELPA-HOUH Emergency Maintenance Completed
Affected:Backbone Circuit ELPA-HOUH
Start Time:Friday, March 22, 2013, 5:44 PM (1744) UTC
End Time:Friday, March 22, 2013, 5:45 PM (1745) UTC
Start Time:Friday, March 22, 2013, 5:56 PM (1756) UTC
End Time:Friday, March 22, 2013, 5:57 PM (1757) UTC
Description: The above listed Internet2 Advanced Layer 2 Services Backbone was briefly unavailable due to Internet2 Engineers processing emergency maintenance. This maintenance has been completed. No further outages are expected.


Downtime and Availability



Internet2 Advanced Layer 2 Service Core NodesDown TimeReporting Period Availability52 Week Availability
sdn-sw.atla.net.internet2.edu0 hr 0 min100.00000%99.99146%
sdn-sw.chic.net.internet2.edu0 hr 0 min100.00000%99.99108%
sdn-sw.clev.net.internet2.edu0 hr 0 min100.00000%99.99108%
sdn-sw.denv.net.internet2.edu0 hr 0 min100.00000%99.99165%
sdn-sw.elpa.net.internet2.edu0 hr 0 min100.00000%99.99127%
sdn-sw.houh.net.internet2.edu0 hr 0 min100.00000%99.99146%
sdn-sw.jack.net.internet2.edu0 hr 0 min100.00000%99.99260%
sdn-sw.kans.net.internet2.edu0 hr 0 min100.00000%99.99127%
sdn-sw.losa.net.internet2.edu0 hr 0 min100.00000%99.99146%
sdn-sw.newy32aoa.net.internet2.edu0 hr 0 min100.00000%99.99146%
sdn-sw.rale.net.internet2.edu0 hr 0 min100.00000%99.98084%
sdn-sw.salt.net.internet2.edu0 hr 0 min100.00000%99.99146%
sdn-sw.star.net.internet2.edu0 hr 0 min100.00000%99.99127%
sdn-sw.sunn.net.internet2.edu0 hr 0 min100.00000%99.99108%
sdn-sw.tuls.net.internet2.edu0 hr 0 min100.00000%99.99013%
sdn-sw.wash.net.internet2.edu0 hr 0 min100.00000%99.99127%

Aggregate Internet2 Advanced Layer 2 Service Core Nodes0 hr 0 min100.00000%99.99068%

Internet2 Advanced Layer 2 Service Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
I2-ATLA-CHIC-100GE-077400 hr 0 min100.00000%99.74898%
I2-ATLA-HOUH-10GE-077420 hr 0 min100.00000%99.36058%
I2-ATLA-JACK-100GE-077390 hr 0 min100.00000%99.36058%
I2-ATLA-WASH-100GE-077380 hr 0 min100.00000%99.91329%
I2-CHIC-KANS-100GE-077450 hr 0 min100.00000%99.99943%
I2-CHIC-STAR-100GE-077430 hr 0 min100.00000%99.99374%
I2-CLEV-NEWY32AOA-100GE-077350 hr 4 min99.96032%99.90380%
I2-CLEV-STAR-100GE-077360 hr 0 min100.00000%99.98634%
I2-CLEV-WASH-100GE-077370 hr 0 min100.00000%99.99924%
I2-DENV-KANS-100GE-077460 hr 0 min100.00000%99.95332%
I2-DENV-SALT-100GE-077470 hr 0 min100.00000%99.99070%
I2-ELPA-HOUH-100GE-077490 hr 2 min99.98016%99.70173%
I2-ELPA-LOSA-100GE-077500 hr 0 min100.00000%99.87762%
I2-HOUH-TULS-100GE-077510 hr 0 min100.00000%99.77554%
I2-KANS-TULS-100GE-077530 hr 0 min100.00000%100.00000%
I2-LOSA-SALT-100GE-077570 hr 0 min100.00000%99.99962%
I2-LOSA-SUNN-100GE-077550 hr 0 min100.00000%99.99829%
I2-NEWY23AOA-WASH-100GE-077590 hr 0 min100.00000%99.98197%
I2-SALT-SUNN-100GE-077660 hr 0 min100.00000%99.94232%

Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits0 hr 6 min99.99687%99.86774%




Upcoming Scheduled Maintenances

Ticket No.:264:135
Subject:Internet2 Advanced Layer 2 Services Backbone Circuit HOUH-TULS Maintenance
Affected:Backbone Circuit HOUH-TULS
Start Time:Friday, March 29, 2013, 5:00 AM (0500) UTC
End Time:Friday, March 29, 2013, 11:00 AM (1100) UTC
Description: Backbone Circuit HOUH-TULS will be unavailable while Level(3) Communications performs maintenance to replace damaged long haul cable in Houston, Texas. An outage of 2 hours is expected; however, the entire window is reserved. Backbone traffic will re-route during this maintenance.