Generated Report for Internet2 Advanced Layer 2 Service

Internet2 Advanced Layer 2 Service Network Operations Report
04/01/2013 - 04/07/2013

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	*Start Time (UTC)*	*End Time (UTC)*

297	2-High	2-High	Internet2 Advanced Layer 2 Services Backbone Circuit ELPA-HOUH Brief Outage Resolved	Circuit - Bumped Fiber	04/05/2013 3:20 AM	04/05/2013 3:21 AM
304	2-High	2-High	Internet2 Advanced Layer 2 Services Backbone Circuits LOSA-RALE & RALE-WASH Brief Outage	Circuit - Bumped Fiber	04/07/2013 9:59 PM	04/07/2013 10:01 PM

Unscheduled Outages Detail

Ticket No.:	297:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit ELPA-HOUH Brief Outage Resolved
Affected:	Backbone Circuit ELPA-HOUH
Start Time:	Friday, April 5, 2013, 3:20 AM (0320) UTC
End Time:	Friday, April 5, 2013, 3:21 AM (0321) UTC
Description:	Backbone Circuit ELPA-HOUH was briefly unavailable. Vendor Engineers report that the outage was due to bumped fiber between Waller, TX and Houston, TX.

Ticket No.:	304:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuits LOSA-RALE & RALE-WASH Brief Outage
Affected:	Backbone Circuits LOSA-RALE & RALE-WASH
Start Time:	Sunday, April 7, 2013, 9:59 PM (2159) UTC
End Time:	Sunday, April 7, 2013, 10:01 PM (2201) UTC
Description:	Backbone Circuits LOSA-RALE & RALE-WASH were briefly unavailable. Internet2 Engineers are investigating the cause; however, the reason for the outage is pending. Backbone traffic re-routed.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	*Start Time (UTC)*	*End Time (UTC)*

294	3-Elevated	2-High	Internet2 Advanced Layer 2 Services Backbone Circuit ELPA-HOUH Maintenance Completed	Circuit	04/05/2013 8:11 AM	04/05/2013 8:26 AM
286	3-Elevated	3-Elevated	Internet2 Advanced Layer 2 Services Various Core Nodes Maintenance Completed	Software	04/06/2013 3:01 AM	04/06/2013 4:00 AM

Scheduled Maintenances Detail

Ticket No.:	294:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit ELPA-HOUH Maintenance Completed
Affected:	Backbone Circuit ELPA-HOUH
Start Time:	Friday, April 5, 2013, 8:11 AM (0811) UTC
End Time:	Friday, April 5, 2013, 8:26 AM (0826) UTC
Description:	Backbone Circuit ELPA-HOUH was unavailable while Level(3) Communications Engineers performed Texas DOT mandated backbone cable maintenance in Fairfield, TX. Maintenance has been completed. Backbone traffic re-routed during this maintenance.

Ticket No.:	286:135
Subject:	Internet2 Advanced Layer 2 Services Various Core Nodes Maintenance Completed
Affected:	Core Node ATLA Core Node CHIC Core Node CLEV Core Node DENV Core Node ELPA Core Node HOUH Core Node JACK Core Node KANS Core Node LOSA Core Node NEWY Core Node RALE Core Node SALT Core Node SEAT Core Node STAR Core Node SUNN Core Node TULS Core Node WASH
Start Time:	Saturday, April 6, 2013, 3:01 AM (0301) UTC
End Time:	Saturday, April 6, 2013, 4:00 AM (0400) UTC
Description:	The above listed was unavailable while Internet2 Network Engineers performed software updates on all Advanced Layer 2 Services Core Nodes. Maintenance has been completed.

Downtime and Availability

Internet2 Advanced Layer 2 Service Core Nodes	Down Time	Reporting Period Availability	52 Week Availability
sdn-sw.atla.net.internet2.edu	0 hr 59 min	99.41468%	99.98027%
sdn-sw.chic.net.internet2.edu	0 hr 59 min	99.41468%	99.97989%
sdn-sw.clev.net.internet2.edu	0 hr 59 min	99.41468%	99.97989%
sdn-sw.denv.net.internet2.edu	0 hr 59 min	99.41468%	99.98046%
sdn-sw.elpa.net.internet2.edu	0 hr 59 min	99.41468%	99.98008%
sdn-sw.houh.net.internet2.edu	0 hr 59 min	99.41468%	99.98027%
sdn-sw.jack.net.internet2.edu	0 hr 59 min	99.41468%	99.98141%
sdn-sw.kans.net.internet2.edu	0 hr 59 min	99.41468%	99.98008%
sdn-sw.losa.net.internet2.edu	0 hr 59 min	99.41468%	99.98027%
sdn-sw.newy32aoa.net.internet2.edu	0 hr 59 min	99.41468%	99.98027%
sdn-sw.rale.net.internet2.edu	0 hr 59 min	99.41468%	99.96964%
sdn-sw.salt.net.internet2.edu	0 hr 59 min	99.41468%	99.98027%
sdn-sw.star.net.internet2.edu	0 hr 59 min	99.41468%	99.98008%
sdn-sw.sunn.net.internet2.edu	0 hr 59 min	99.41468%	99.97989%
sdn-sw.tuls.net.internet2.edu	0 hr 59 min	99.41468%	99.97894%
sdn-sw.wash.net.internet2.edu	0 hr 59 min	99.41468%	99.98008%

Aggregate Internet2 Advanced Layer 2 Service Core Nodes	15 hr 44 min	99.41468%	99.97949%

Internet2 Advanced Layer 2 Service Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
I2-ATLA-CHIC-100GE-07740	0 hr 59 min	99.41468%	99.73778%
I2-ATLA-HOUH-10GE-07742	0 hr 0 min	100.00000%	99.36058%
I2-ATLA-JACK-100GE-07739	0 hr 0 min	100.00000%	99.36058%
I2-ATLA-WASH-100GE-07738	0 hr 0 min	100.00000%	99.91329%
I2-CHIC-KANS-100GE-07745	0 hr 59 min	99.41468%	99.98824%
I2-CHIC-STAR-100GE-07743	0 hr 59 min	99.41468%	99.98254%
I2-CLEV-NEWY32AOA-100GE-07735	0 hr 59 min	99.41468%	99.89242%
I2-CLEV-STAR-100GE-07736	0 hr 59 min	99.41468%	99.97514%
I2-CLEV-WASH-100GE-07737	0 hr 59 min	99.41468%	99.98805%
I2-DENV-KANS-100GE-07746	0 hr 59 min	99.41468%	99.94213%
I2-DENV-SALT-100GE-07747	0 hr 59 min	99.41468%	99.97951%
I2-ELPA-HOUH-100GE-07749	1 hr 15 min	99.25595%	99.68750%
I2-ELPA-LOSA-100GE-07750	0 hr 59 min	99.41468%	99.86642%
I2-HOUH-TULS-100GE-07751	0 hr 59 min	99.41468%	99.75827%
I2-KANS-TULS-100GE-07753	0 hr 59 min	99.41468%	99.98881%
I2-LOSA-SALT-100GE-07757	0 hr 59 min	99.41468%	99.98843%
I2-LOSA-SUNN-100GE-07755	0 hr 59 min	99.41468%	99.98710%
I2-NEWY23AOA-WASH-100GE-07759	0 hr 59 min	99.41468%	99.97078%
I2-SALT-SUNN-100GE-07766	0 hr 59 min	99.41468%	99.93112%

Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits	16 hr 0 min	99.49874%	99.85783%

Upcoming Scheduled Maintenances

Ticket No.:	281:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit CHIC-KANS Maintenance
Affected:	Backbone Circuit CHIC-KANS
Start Time:	Tuesday, April 9, 2013, 5:00 AM (0500) UTC
End Time:	Tuesday, April 9, 2013, 11:00 AM (1100) UTC
Description:	Backbone Circuit CHIC-KANS will be unavailable while circuit provider Engineers perform maintenance. An outage up to four hours is expected; however, the entire window is reserved. Backbone traffic will re-route during this maintenance.

Ticket No.:	303:135
Subject:	Internet2 Advanced Layer2 Services Backbone Circuit HOUH-TULS Maintenance
Affected:	Backbone Circuit HOUH-TULS
Start Time:	Wednesday, April 10, 2013, 9:00 AM (0900) UTC
End Time:	Wednesday, April 10, 2013, 10:00 AM (1000) UTC
Description:	Backbone Circuit HOUH-TULS will be unavailable while vendor Engineers perform hardware maintenance in Springer, OK. A brief outage is expected; however the entire window is reserved.