Generated Report for Internet2 Advanced Layer 2 Service

Internet2 Advanced Layer 2 Service Network Operations Report
05/06/2013 - 05/12/2013

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	*Start Time (UTC)*	*End Time (UTC)*

383	2-High	2-High	Internet2 Advanced Layer 2 Services Backbone Circuit ATLA-CHIC Outage Resolved	Unannounced Maintenance	05/08/2013 3:18 AM	05/08/2013 4:24 AM
388	2-High	2-High	Internet2 Advanced Layer 2 Services Backbone Circuit ATLA-CHIC Outage Resolved	Circuit - Damaged Fiber	05/09/2013 2:08 PM	05/09/2013 2:10 PM
					05/09/2013 3:09 PM	05/09/2013 3:33 PM

Unscheduled Outages Detail

Ticket No.:	383:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit ATLA-CHIC Outage Resolved
Affected:	Backbone Circuit ATLA-CHIC
Start Time:	Wednesday, May 8, 2013, 3:18 AM (0318) UTC
End Time:	Wednesday, May 8, 2013, 4:24 AM (0424) UTC
Description:	Backbone Circuit ATLA-CHIC is now available. Level(3) Communication Technicians have reported that this was due to a planned maintenance. Maintenance has been completed. No further outages are expected. Backbone traffic re-routed during this outage.

Ticket No.:	388:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit ATLA-CHIC Outage Resolved
Affected:	Backbone Circuit ATLA-CHIC
Start Time:	Thursday, May 9, 2013, 2:08 PM (1408) UTC
End Time:	Thursday, May 9, 2013, 2:10 PM (1410) UTC
Start Time:	Thursday, May 9, 2013, 3:09 PM (1509) UTC
End Time:	Thursday, May 9, 2013, 3:33 PM (1533) UTC
Description:	Backbone Circuit ATLA-CHIC is now available. Level(3) Communications performed emergency maintenance to repair a route-reflectance issue in Cincinnati, OH. Backbone traffic was re-routed.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	*Start Time (UTC)*	*End Time (UTC)*

347	3-Elevated	2-High	Internet2 Advanced Layer 2 Services Backbone Circuit DENV-KANS Maintenance Completed	Hardware	05/08/2013 9:19 AM	05/08/2013 9:38 AM
373	3-Elevated	2-High	Internet2 Advanced Layer 2 Services Backbone Circuit SEAT-SUNN Maintenance Completed	Circuit	05/09/2013 7:11 AM	05/09/2013 9:53 AM
353	3-Elevated	2-High	Internet2 Advanced Layer 2 Services Backbone ELPA-HOUH Maintenance Completed	Circuit	05/10/2013 5:43 AM	05/10/2013 8:11 AM

Scheduled Maintenances Detail

Ticket No.:	347:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit DENV-KANS Maintenance Completed
Affected:	Backbone Circuit DENV-KANS
Start Time:	Wednesday, May 8, 2013, 9:19 AM (0919) UTC
End Time:	Wednesday, May 8, 2013, 9:38 AM (0938) UTC
Description:	Backbone Circuit DENV-KANS was unavailable while Level(3) Engineers performed maintenance. Outages were observed throughout the entire window. Backbone traffic re-routed during the maintenance. The maintenance has been completed.

Ticket No.:	373:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit SEAT-SUNN Maintenance Completed
Affected:	Backbone Circuit SEAT-SUNN
Start Time:	Thursday, May 9, 2013, 7:11 AM (0711) UTC
End Time:	Thursday, May 9, 2013, 9:53 AM (0953) UTC
Description:	Backbone Circuit SEAT-SUNN was unavailable while Level(3) Communications Engineers performed maintenance. The maintenance has been completed. Backbone traffic was re-routed during this maintenance.

Ticket No.:	353:135
Subject:	Internet2 Advanced Layer 2 Services Backbone ELPA-HOUH Maintenance Completed
Affected:	Backbone ELPA-HOUH
Start Time:	Friday, May 10, 2013, 5:43 AM (0543) UTC
End Time:	Friday, May 10, 2013, 8:11 AM (0811) UTC
Description:	Advanced Layer 2 Services Backbone ELPA-HOUH was unavailable while Level(3) Communications Engineers performed maintenance required by the TXDOT in Giddings, TX and Austin, TX. Maintenance has been completed.

Downtime and Availability

Internet2 Advanced Layer 2 Service Core Nodes	Down Time	Reporting Period Availability	52 Week Availability
sdn-sw.atla.net.internet2.edu	0 hr 0 min	100.00000%	99.97533%
sdn-sw.chic.net.internet2.edu	0 hr 0 min	100.00000%	99.97989%
sdn-sw.clev.net.internet2.edu	0 hr 0 min	100.00000%	99.97989%
sdn-sw.denv.net.internet2.edu	0 hr 0 min	100.00000%	99.98046%
sdn-sw.elpa.net.internet2.edu	0 hr 0 min	100.00000%	99.98008%
sdn-sw.houh.net.internet2.edu	0 hr 0 min	100.00000%	99.98027%
sdn-sw.jack.net.internet2.edu	0 hr 0 min	100.00000%	99.98141%
sdn-sw.kans.net.internet2.edu	0 hr 0 min	100.00000%	99.98008%
sdn-sw.losa.net.internet2.edu	0 hr 0 min	100.00000%	99.98027%
sdn-sw.newy32aoa.net.internet2.edu	0 hr 0 min	100.00000%	99.98027%
sdn-sw.rale.net.internet2.edu	0 hr 0 min	100.00000%	99.70628%
sdn-sw.salt.net.internet2.edu	0 hr 0 min	100.00000%	99.98027%
sdn-sw.star.net.internet2.edu	0 hr 0 min	100.00000%	99.98008%
sdn-sw.sunn.net.internet2.edu	0 hr 0 min	100.00000%	99.97989%
sdn-sw.tuls.net.internet2.edu	0 hr 0 min	100.00000%	99.97894%
sdn-sw.wash.net.internet2.edu	0 hr 0 min	100.00000%	99.98008%

Aggregate Internet2 Advanced Layer 2 Service Core Nodes	0 hr 0 min	100.00000%	99.96272%

Internet2 Advanced Layer 2 Service Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
I2-ATLA-CHIC-100GE-07740	1 hr 32 min	99.08730%	99.57195%
I2-ATLA-HOUH-10GE-07742	0 hr 0 min	100.00000%	99.36058%
I2-ATLA-JACK-100GE-07739	0 hr 0 min	100.00000%	99.36058%
I2-ATLA-WASH-100GE-07738	0 hr 0 min	100.00000%	99.91329%
I2-CHIC-KANS-100GE-07745	0 hr 0 min	100.00000%	99.97211%
I2-CHIC-STAR-100GE-07743	0 hr 0 min	100.00000%	99.99374%
I2-CLEV-NEWY32AOA-100GE-07735	0 hr 0 min	100.00000%	99.86092%
I2-CLEV-STAR-100GE-07736	0 hr 0 min	100.00000%	99.98634%
I2-CLEV-WASH-100GE-07737	0 hr 0 min	100.00000%	99.92524%
I2-DENV-KANS-100GE-07746	0 hr 19 min	99.81151%	99.94972%
I2-DENV-SALT-100GE-07747	0 hr 0 min	100.00000%	99.99070%
I2-ELPA-HOUH-100GE-07749	2 hr 28 min	98.53175%	99.67042%
I2-ELPA-LOSA-100GE-07750	0 hr 0 min	100.00000%	99.87762%
I2-HOUH-TULS-100GE-07751	0 hr 0 min	100.00000%	99.76795%
I2-KANS-TULS-100GE-07753	0 hr 0 min	100.00000%	99.91519%
I2-LOSA-SALT-100GE-07757	0 hr 0 min	100.00000%	99.99962%
I2-LOSA-SUNN-100GE-07755	0 hr 0 min	100.00000%	99.89697%
I2-NEWY23AOA-WASH-100GE-07759	0 hr 0 min	100.00000%	99.98197%
I2-SALT-SUNN-100GE-07766	0 hr 0 min	100.00000%	99.91120%

Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits	4 hr 19 min	99.86477%	99.83716%

Upcoming Scheduled Maintenances

Ticket No.:	372:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit ELPA-HOUH Maintenance
Affected:	Backbone Circuit ELPA-HOUH
Start Time:	Tuesday, May 14, 2013, 5:00 AM (0500) UTC
End Time:	Tuesday, May 14, 2013, 7:00 AM (0700) UTC
Description:	Backbone Circuit ELPA-HOUH will be unavailable while Level(3) Communications perform hardware maintenance in Tornillo, TX. Outages are expected and the entire window is reserved.

Ticket No.:	384:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit ELPA-HOUH and HOUH-JACK Maintenance
Affected:	Backbone Circuits ELPA-HOUH and HOUH-JACK
Start Time:	Wednesday, May 15, 2013, 5:00 AM (0500) UTC
End Time:	Wednesday, May 15, 2013, 11:00 AM (1100) UTC
Description:	The above listed will be unavailable while Internet2's fiber provider performs fiber maintenance in Houston, TX. An outage of 2 hours is expected; however the entire window is reserved. Backbone traffic will re-route during this maintenance.