Generated Report for Internet2 Advanced Layer 2 Service

Internet2 Advanced Layer 2 Service Network Operations Report
06/10/2013 - 06/16/2013

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	*Start Time (UTC)*	*End Time (UTC)*

485	2-High	2-High	Internet2 Advanced Layer 2 Services Backbone Circuit ELPA-HOUH Outage Resolved	Hardware	06/13/2013 10:16 AM	06/13/2013 12:02 PM
					06/13/2013 3:20 PM	06/13/2013 3:35 PM

Unscheduled Outages Detail

Ticket No.:	485:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit ELPA-HOUH Outage Resolved
Affected:	Backbone Circuit ELPA-HOUH
Start Time:	Thursday, June 13, 2013, 10:16 AM (1016) UTC
End Time:	Thursday, June 13, 2013, 12:02 PM (1202) UTC
Start Time:	Thursday, June 13, 2013, 3:20 PM (1520) UTC
End Time:	Thursday, June 13, 2013, 3:35 PM (1535) UTC
Description:	Backbone Circuit ELPA-HOUH is now available. Level(3) Communications replaced a faulty OCLD in Houston, TX which resulted in restoration of service. No further outages are expected.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	*Start Time (UTC)*	*End Time (UTC)*

469	3-Elevated	2-High	Internet2 Advanced Layer 2 Services Backbone Circuit SALT-SUNN Maintenance Completed Window 1 of 2	Circuit	06/13/2013 8:58 AM	06/13/2013 9:28 AM
474	3-Elevated	2-High	Internet2 Advanced Layer 2 Services Backbone Circuit ATLA-RALE Maintenance Completed	Circuit	06/14/2013 1:07 AM	06/14/2013 4:54 AM

Scheduled Maintenances Detail

Ticket No.:	469:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit SALT-SUNN Maintenance Completed Window 1 of 2
Affected:	Backbone Circuit SALT-SUNN
Start Time:	Thursday, June 13, 2013, 8:58 AM (0858) UTC
End Time:	Thursday, June 13, 2013, 9:28 AM (0928) UTC
Description:	Backbone Circuit SALT-SUNN was unavailable while Level(3) Engineers performed maintenance. Outages are expected; however, the entire window is reserved. Maintenance has been completed. This is the first of two maintenance windows.

Ticket No.:	474:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit ATLA-RALE Maintenance Completed
Affected:	Backbone Circuit ATLA-RALE
Start Time:	Friday, June 14, 2013, 1:07 AM (0107) UTC
End Time:	Friday, June 14, 2013, 4:54 AM (0454) UTC
Description:	Backbone Circuit ATLA-RALE was unavailable while Level(3) Engineers performed maintenance. Maintenance has been completed.

Downtime and Availability

Internet2 Advanced Layer 2 Service Core Nodes	Down Time	Reporting Period Availability	52 Week Availability
sdn-sw.atla.net.internet2.edu	0 hr 0 min	100.00000%	99.97533%
sdn-sw.chic.net.internet2.edu	0 hr 0 min	100.00000%	99.97989%
sdn-sw.clev.net.internet2.edu	0 hr 0 min	100.00000%	99.97989%
sdn-sw.denv.net.internet2.edu	0 hr 0 min	100.00000%	99.98046%
sdn-sw.elpa.net.internet2.edu	0 hr 0 min	100.00000%	99.98008%
sdn-sw.houh.net.internet2.edu	0 hr 0 min	100.00000%	99.98027%
sdn-sw.jack.net.internet2.edu	0 hr 0 min	100.00000%	99.98141%
sdn-sw.kans.net.internet2.edu	0 hr 0 min	100.00000%	99.98008%
sdn-sw.losa.net.internet2.edu	0 hr 0 min	100.00000%	99.98027%
sdn-sw.newy32aoa.net.internet2.edu	0 hr 0 min	100.00000%	99.98027%
sdn-sw.rale.net.internet2.edu	0 hr 0 min	100.00000%	99.70609%
sdn-sw.salt.net.internet2.edu	0 hr 0 min	100.00000%	99.98027%
sdn-sw.star.net.internet2.edu	0 hr 0 min	100.00000%	99.98008%
sdn-sw.sunn.net.internet2.edu	0 hr 0 min	100.00000%	99.97989%
sdn-sw.tuls.net.internet2.edu	0 hr 0 min	100.00000%	99.97894%
sdn-sw.wash.net.internet2.edu	0 hr 0 min	100.00000%	99.98008%

Aggregate Internet2 Advanced Layer 2 Service Core Nodes	0 hr 0 min	100.00000%	99.96271%

Internet2 Advanced Layer 2 Service Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
I2-ATLA-CHIC-100GE-07740	0 hr 0 min	100.00000%	99.51730%
I2-ATLA-HOUH-10GE-07742	0 hr 0 min	100.00000%	99.36058%
I2-ATLA-JACK-100GE-07739	0 hr 0 min	100.00000%	99.36058%
I2-ATLA-WASH-100GE-07738	0 hr 0 min	100.00000%	99.91329%
I2-CHIC-KANS-100GE-07745	0 hr 0 min	100.00000%	99.97211%
I2-CHIC-STAR-100GE-07743	0 hr 0 min	100.00000%	99.99374%
I2-CLEV-NEWY32AOA-100GE-07735	0 hr 0 min	100.00000%	99.86016%
I2-CLEV-STAR-100GE-07736	0 hr 0 min	100.00000%	99.97704%
I2-CLEV-WASH-100GE-07737	0 hr 0 min	100.00000%	99.92524%
I2-DENV-KANS-100GE-07746	0 hr 0 min	100.00000%	99.94498%
I2-DENV-SALT-100GE-07747	0 hr 0 min	100.00000%	99.99070%
I2-ELPA-HOUH-100GE-07749	2 hr 1 min	98.79960%	99.63836%
I2-ELPA-LOSA-100GE-07750	0 hr 0 min	100.00000%	99.87762%
I2-HOUH-TULS-100GE-07751	0 hr 0 min	100.00000%	99.76795%
I2-KANS-TULS-100GE-07753	0 hr 0 min	100.00000%	99.91519%
I2-LOSA-SALT-100GE-07757	0 hr 0 min	100.00000%	99.99962%
I2-LOSA-SUNN-100GE-07755	0 hr 0 min	100.00000%	99.89697%
I2-NEWY23AOA-WASH-100GE-07759	0 hr 0 min	100.00000%	99.98197%
I2-SALT-SUNN-100GE-07766	0 hr 30 min	99.70238%	99.90418%

Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits	2 hr 31 min	99.92116%	99.83145%

Upcoming Scheduled Maintenances

Ticket No.:	488:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit SEAT-SUNN Maintenance
Affected:	Backbone Circuit SEAT-SUNN
Start Time:	Tuesday, June 18, 2013, 5:00 AM (0500) UTC
End Time:	Tuesday, June 18, 2013, 7:00 AM (0700) UTC
Description:	Backbone Circuit SEAT-SUNN will be unavailable while Level(3) Communications performs hardware maintenance in Seattle, WA. An outage is expected and the entire window is reserved.