Internet2 Advanced Layer 2 Service Network Operations Report
07/08/2013 - 07/14/2013

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None


Upgrades

None

New Services

None



Unscheduled Outages Summary







Ticket Number
Customer Impact
Network Impact
Title
Outage Type
Start Time (UTC)

End Time (UTC)





5542-High
2-High

Internet2 Advanced Layer 2 Services Backbone Circuit ALBA-BOST Brief Outage
Undetermined
07/08/2013 1:24 PM
07/08/2013 1:28 PM






Unscheduled Outages Detail






Ticket No.:554:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit ALBA-BOST Brief Outage



Affected:Backbone Circuit ALBA-BOST



Start Time:Monday, July 8, 2013, 1:24 PM (1324) UTC



End Time:Monday, July 8, 2013, 1:28 PM (1328) UTC


Description:Backbone Circuit ALBA-BOST was briefly unavailable. Internet2
Engineers have been contact; however, the reason for the outage is
pending. Backbone traffic was re-routed







Scheduled Maintenances Summary





Ticket Number
Customer Impact
Network Impact
Title

Maintenance Type
Start Time (UTC)
End Time (UTC)





546
3-Elevated
1-Critical

Internet2 Advanced Layer 2 Services Core Node BOST Maintenance Completed
Software
07/08/2013 5:01 AM
07/08/2013 5:12 AM


550
3-Elevated
2-High

Internet2 Advanced Layer 2 Services Backbone Circuit DENV-SALT Maintenance Completed
Circuit
07/10/2013 6:07 AM
07/10/2013 8:39 AM


560
3-Elevated
1-Critical

Internet2 Advanced Layer 2 Services Core Node PHOE Maintenance Completed
Software
07/13/2013 5:01 AM
07/13/2013 5:12 AM


562
3-Elevated
1-Critical

Internet2 Advanced Layer 2 Services Core Node ALBA Maintenance Completed
Software
07/13/2013 5:26 AM
07/13/2013 5:37 AM


563
3-Elevated
1-Critical

Internet2 Advanced Layer 2 Services Core Node SEAT Maintenance Completed
Software
07/14/2013 6:43 AM
07/14/2013 7:16 AM


567
3-Elevated
1-Critical

Internet2 Advanced Layer 2 Services Core Node RALE Maintenance Completed
Software
07/14/2013 5:53 AM
07/14/2013 6:38 AM


568
3-Elevated
3-Elevated

Internet2 Advanced Layer 2 Services Core Node ASHB Maintenance Completed
Software
07/14/2013 5:06 AM
07/14/2013 5:17 AM




Scheduled Maintenances Detail





Ticket No.:546:135



Subject:Internet2 Advanced Layer 2 Services Core Node BOST Maintenance Completed



Affected:Core Node BOST



Start Time:Monday, July 8, 2013, 5:01 AM (0501) UTC



End Time:Monday, July 8, 2013, 5:12 AM (0512) UTC


Description:   Core Node BOST was briefly unavailable while Internet2 Engineering
performed software upgrades starting from the East Coast going West.
Maintenance has been completed. Traffic re-routed during the maintenance.



  







Ticket No.:550:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit DENV-SALT Maintenance Completed



Affected:Backbone Circuit DENV-SALT



Start Time:Wednesday, July 10, 2013, 6:07 AM (0607) UTC



End Time:Wednesday, July 10, 2013, 8:39 AM (0839) UTC


Description:   Backbone Circuit DENV-SALT is now available after
Level(3) Communications Engineers performed
maintenance.  The maintenance is complete and no further outages are
expected.  Backbone traffic should have re-routed during this maintenance.



  







Ticket No.:560:135



Subject:Internet2 Advanced Layer 2 Services Core Node PHOE Maintenance Completed



Affected:Core Node PHOE



Start Time:Saturday, July 13, 2013, 5:01 AM (0501) UTC



End Time:Saturday, July 13, 2013, 5:12 AM (0512) UTC


Description:   Core Nodes PHOE was briefly unavailable while Internet2 Engineers
performed software upgrades. Maintenance has been completed.



  







Ticket No.:562:135



Subject:Internet2 Advanced Layer 2 Services Core Node ALBA Maintenance Completed



Affected:Core Node ALBA



Start Time:Saturday, July 13, 2013, 5:26 AM (0526) UTC



End Time:Saturday, July 13, 2013, 5:37 AM (0537) UTC


Description:   Core Node ALBA was briefly unavailable while Internet2 Engineers
performed software upgrades. Maintenance has been completed.



  







Ticket No.:563:135



Subject:Internet2 Advanced Layer 2 Services Core Node SEAT Maintenance Completed



Affected:Core Node SEAT



Start Time:Sunday, July 14, 2013, 6:43 AM (0643) UTC



End Time:Sunday, July 14, 2013, 7:16 AM (0716) UTC


Description:   Core Node SEAT was briefly unavailable while Internet2 Engineering
performed software upgrades. Maintenance has been completed.



  







Ticket No.:567:135



Subject:Internet2 Advanced Layer 2 Services Core Node RALE Maintenance Completed



Affected:Core Node RALE



Start Time:Sunday, July 14, 2013, 5:53 AM (0553) UTC



End Time:Sunday, July 14, 2013, 6:38 AM (0638) UTC


Description:   Core Node RALE was briefly unavailable while Internet2 Engineering
performed software upgrades. Maintenance has been completed.



  







Ticket No.:568:135



Subject:Internet2 Advanced Layer 2 Services Core Node ASHB Maintenance Completed



Affected:Core Node ASHB
Net+ Peer Amazon



Start Time:Sunday, July 14, 2013, 5:06 AM (0506) UTC



End Time:Sunday, July 14, 2013, 5:17 AM (0517) UTC


Description:   The above listed was briefly unavailable while Internet2 Engineering
performed software upgrades. Maintenance has been completed.



  










Downtime and Availability







Internet2 Advanced Layer 2 Service Core NodesDown TimeReporting Period Availability52 Week Availability


sdn-sw.atla.net.internet2.edu0 hr 0 min100.00000%99.97533%
sdn-sw.chic.net.internet2.edu0 hr 0 min100.00000%99.97989%
sdn-sw.clev.net.internet2.edu0 hr 0 min100.00000%99.97989%
sdn-sw.denv.net.internet2.edu0 hr 0 min100.00000%99.98046%
sdn-sw.elpa.net.internet2.edu0 hr 0 min100.00000%99.98008%
sdn-sw.houh.net.internet2.edu0 hr 0 min100.00000%99.98027%
sdn-sw.jack.net.internet2.edu0 hr 0 min100.00000%99.98141%
sdn-sw.kans.net.internet2.edu0 hr 0 min100.00000%99.98008%
sdn-sw.losa.net.internet2.edu0 hr 0 min100.00000%99.98027%
sdn-sw.newy32aoa.net.internet2.edu0 hr 0 min100.00000%99.98027%
sdn-sw.rale.net.internet2.edu0 hr 45 min99.55357%99.69756%
sdn-sw.salt.net.internet2.edu0 hr 0 min100.00000%99.98027%
sdn-sw.star.net.internet2.edu0 hr 0 min100.00000%99.98008%
sdn-sw.sunn.net.internet2.edu0 hr 0 min100.00000%99.97989%
sdn-sw.tuls.net.internet2.edu0 hr 0 min100.00000%99.97894%
sdn-sw.wash.net.internet2.edu0 hr 0 min100.00000%99.98008%
      
Aggregate Internet2 Advanced Layer 2 Service Core Nodes0 hr 45 min99.97210%99.96217%

	    

	    
Internet2 Advanced Layer 2 Service Backbone CircuitsDown TimeReporting Period Availability52 Week Availability


I2-ATLA-CHIC-100GE-077400 hr 0 min100.00000%99.51730%
I2-ATLA-HOUH-10GE-077420 hr 0 min100.00000%99.36058%
I2-ATLA-JACK-100GE-077390 hr 0 min100.00000%99.36058%
I2-ATLA-WASH-100GE-077380 hr 0 min100.00000%99.91329%
I2-CHIC-KANS-100GE-077450 hr 0 min100.00000%99.97211%
I2-CHIC-STAR-100GE-077430 hr 0 min100.00000%99.99374%
I2-CLEV-NEWY32AOA-100GE-077350 hr 0 min100.00000%99.84745%
I2-CLEV-STAR-100GE-077360 hr 0 min100.00000%99.97704%
I2-CLEV-WASH-100GE-077370 hr 0 min100.00000%99.92524%
I2-DENV-KANS-100GE-077460 hr 0 min100.00000%99.94498%
I2-DENV-SALT-100GE-077472 hr 32 min98.49206%99.96186%
I2-ELPA-HOUH-100GE-077490 hr 0 min100.00000%99.63836%
I2-ELPA-LOSA-100GE-077500 hr 0 min100.00000%99.87743%
I2-HOUH-TULS-100GE-077510 hr 0 min100.00000%99.76795%
I2-KANS-TULS-100GE-077530 hr 0 min100.00000%99.91519%
I2-LOSA-SALT-100GE-077570 hr 0 min100.00000%99.99962%
I2-LOSA-SUNN-100GE-077550 hr 0 min100.00000%99.89697%
I2-NEWY23AOA-WASH-100GE-077590 hr 0 min100.00000%99.98179%
I2-SALT-SUNN-100GE-077660 hr 0 min100.00000%99.90418%
      
Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits2 hr 32 min99.92063%99.82925%



Upcoming Scheduled Maintenances





Ticket No.:556:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit ELPA-HOUS Maintenance



Affected:Backbone Circuit ELPA-HOUH



Start Time:Tuesday, July 16, 2013, 5:00 AM (0500) UTC



End Time:Tuesday, July 16, 2013, 11:00 AM (1100) UTC



Description:   Backbone Circuit ELPA-HOUS will be unavailable while
Level(3) Engineers perform maintenance.  An outage of 2 hours is
expected; however, the entire window is reserved.  Backbone traffic
will re-route during this maintenance.



  







Ticket No.:596:135



Subject:Internet2 Advanced Layer 2 Services Core Node SEAT Maintenance



Affected:Core Node SEAT and its Connector(s) and Participants



Start Time:Wednesday, July 17, 2013, 5:00 AM (0500) UTC



End Time:Wednesday, July 17, 2013, 9:00 AM (0900) UTC



Description:   Core Node SEAT will be unavailable while Internet2 Engineers perform
software maintenance.  An outage of 10 minutes is expected; however,
the entire window is reserved.  All connections to the Core Node will
be affected.



  







Ticket No.:580:135



Subject:Internet2 Advanced Layer 2 Services Core Node ASHB Maintenance



Affected:Core Node ASHB and its Connector(s) and Participants



Start Time:Wednesday, July 17, 2013, 5:00 AM (0500) UTC



End Time:Wednesday, July 17, 2013, 9:00 AM (0900) UTC



Description:   Core Node ASHB will be unavailable while Internet2 Engineers perform
software maintenance.  An outage of 10 minutes is expected; however,
the entire window is reserved.  All connections to the Core Node will
be affected.



  







Ticket No.:581:135



Subject:Internet2 Advanced Layer 2 Services Core Node CLEV Maintenance



Affected:Core Node CLEV and its Connector(s) and Participants



Start Time:Wednesday, July 17, 2013, 5:00 AM (0500) UTC



End Time:Wednesday, July 17, 2013, 9:00 AM (0900) UTC



Description:   Core Node CLEV will be unavailable while Internet2 Engineers perform
software maintenance.  An outage of 10 minutes is expected; however,
the entire window is reserved.  All connections to the Core Node will
be affected.



  







Ticket No.:582:135



Subject:Internet2 Advanced Layer 2 Services Core Node BOST Maintenance



Affected:Core Node BOST and its Connector(s) and Participants



Start Time:Wednesday, July 17, 2013, 5:00 AM (0500) UTC



End Time:Wednesday, July 17, 2013, 9:00 AM (0900) UTC



Description:   Core Node BOST will be unavailable while Internet2 Engineers perform
software maintenance.  An outage of 10 minutes is expected; however,
the entire window is reserved.  All connections to the Core Node will
be affected.



  







Ticket No.:583:135



Subject:Internet2 Advanced Layer 2 Services Core Node WASH Maintenance



Affected:Core Node WASH and its Connector(s) and Participants



Start Time:Wednesday, July 17, 2013, 5:00 AM (0500) UTC



End Time:Wednesday, July 17, 2013, 9:00 AM (0900) UTC



Description:   Core Node WASH will be unavailable while Internet2 Engineers perform
software maintenance.  An outage of 10 minutes is expected; however,
the entire window is reserved.  All connections to the Core Node will
be affected.



  







Ticket No.:584:135



Subject:Internet2 Advanced Layer 2 Services Core Node ATLA Maintenance



Affected:Core Node ATLA and its Connector(s) and Participants



Start Time:Wednesday, July 17, 2013, 5:00 AM (0500) UTC



End Time:Wednesday, July 17, 2013, 9:00 AM (0900) UTC



Description:   Core Node ATLA will be unavailable while Internet2 Engineers perform
software maintenance.  An outage of 10 minutes is expected; however,
the entire window is reserved.  All connections to the Core Node will
be affected.



  







Ticket No.:585:135



Subject:Internet2 Advanced Layer 2 Services Core Node RALE Maintenance



Affected:Core Node RALE and its Connector(s) and Participants



Start Time:Wednesday, July 17, 2013, 5:00 AM (0500) UTC



End Time:Wednesday, July 17, 2013, 9:00 AM (0900) UTC



Description:   Core Node RALE will be unavailable while Internet2 Engineers perform
software maintenance.  An outage of 10 minutes is expected; however,
the entire window is reserved.  All connections to the Core Node will
be affected.



  







Ticket No.:586:135



Subject:Internet2 Advanced Layer 2 Services Core Node NEWY32AOA Maintenance



Affected:Core Node NEWY32AOA and its Connector(s) and Participants



Start Time:Wednesday, July 17, 2013, 5:00 AM (0500) UTC



End Time:Wednesday, July 17, 2013, 9:00 AM (0900) UTC



Description:   Core Node NEWY32AOA will be unavailable while Internet2 Engineers perform
software maintenance.  An outage of 10 minutes is expected; however,
the entire window is reserved.  All connections to the Core Node will
be affected.



  







Ticket No.:587:135



Subject:Internet2 Advanced Layer 2 Services Core Node CHIC Maintenance



Affected:Core Node CHIC and its Connector(s) and Participants



Start Time:Wednesday, July 17, 2013, 5:00 AM (0500) UTC



End Time:Wednesday, July 17, 2013, 9:00 AM (0900) UTC



Description:   Core Node CHIC will be unavailable while Internet2 Engineers perform
software maintenance.  An outage of 10 minutes is expected; however,
the entire window is reserved.  All connections to the Core Node will
be affected.



  







Ticket No.:588:135



Subject:Internet2 Advanced Layer 2 Services Core Node STAR Maintenance



Affected:Core Node STAR and its Connector(s) and Participants



Start Time:Wednesday, July 17, 2013, 5:00 AM (0500) UTC



End Time:Wednesday, July 17, 2013, 9:00 AM (0900) UTC



Description:   Core Node STAR will be unavailable while Internet2 Engineers perform
software maintenance.  An outage of 10 minutes is expected; however,
the entire window is reserved.  All connections to the Core Node will
be affected.



  







Ticket No.:589:135



Subject:Internet2 Advanced Layer 2 Services Core Node DENV Maintenance



Affected:Core Node DENV and its Connector(s) and Participants



Start Time:Wednesday, July 17, 2013, 5:00 AM (0500) UTC



End Time:Wednesday, July 17, 2013, 9:00 AM (0900) UTC



Description:   Core Node DENV will be unavailable while Internet2 Engineers perform
software maintenance.  An outage of 10 minutes is expected; however,
the entire window is reserved.  All connections to the Core Node will
be affected.



  







Ticket No.:590:135



Subject:Internet2 Advanced Layer 2 Services Core Node KANS Maintenance



Affected:Core Node KANS and its Connector(s) and Participants



Start Time:Wednesday, July 17, 2013, 5:00 AM (0500) UTC



End Time:Wednesday, July 17, 2013, 9:00 AM (0900) UTC



Description:   Core Node KANS will be unavailable while Internet2 Engineers perform
software maintenance.  An outage of 10 minutes is expected; however,
the entire window is reserved.  All connections to the Core Node will
be affected.



  







Ticket No.:591:135



Subject:Internet2 Advanced Layer 2 Services Core Node SALT Maintenance



Affected:Core Node SALT and its Connector(s) and Participants



Start Time:Wednesday, July 17, 2013, 5:00 AM (0500) UTC



End Time:Wednesday, July 17, 2013, 9:00 AM (0900) UTC



Description:   Core Node SALT will be unavailable while Internet2 Engineers perform
software maintenance.  An outage of 10 minutes is expected; however,
the entire window is reserved.  All connections to the Core Node will
be affected.



  







Ticket No.:593:135



Subject:Internet2 Advanced Layer 2 Services Core Node PHOE Maintenance



Affected:Core Node PHOE and its Connector(s) and Participants



Start Time:Wednesday, July 17, 2013, 5:00 AM (0500) UTC



End Time:Wednesday, July 17, 2013, 9:00 AM (0900) UTC



Description:   Core Node PHOE will be unavailable while Internet2 Engineers perform
software maintenance.  An outage of 10 minutes is expected; however,
the entire window is reserved.  All connections to the Core Node will
be affected.



  







Ticket No.:594:135



Subject:Internet2 Advanced Layer 2 Services Core Node HOUH Maintenance



Affected:Core Node HOUH and its Connector(s) and Participants



Start Time:Wednesday, July 17, 2013, 5:00 AM (0500) UTC



End Time:Wednesday, July 17, 2013, 9:00 AM (0900) UTC



Description:   Core Node HOUH will be unavailable while Internet2 Engineers perform
software maintenance.  An outage of 10 minutes is expected; however,
the entire window is reserved.  All connections to the Core Node will
be affected.



  







Ticket No.:595:135



Subject:Internet2 Advanced Layer 2 Services Core Node TULS Maintenance



Affected:Core Node TULS and its Connector(s) and Participants



Start Time:Wednesday, July 17, 2013, 5:00 AM (0500) UTC



End Time:Wednesday, July 17, 2013, 9:00 AM (0900) UTC



Description:   Core Node TULS will be unavailable while Internet2 Engineers perform
software maintenance.  An outage of 10 minutes is expected; however,
the entire window is reserved.  All connections to the Core Node will
be affected.



  







Ticket No.:597:135



Subject:Internet2 Advanced Layer 2 Services Core Node MINN Maintenance



Affected:Core Node MINN and its Connector(s) and Participants



Start Time:Wednesday, July 17, 2013, 5:00 AM (0500) UTC



End Time:Wednesday, July 17, 2013, 9:00 AM (0900) UTC



Description:   Core Node MINN will be unavailable while Internet2 Engineers perform
software maintenance.  An outage of 10 minutes is expected; however,
the entire window is reserved.  All connections to the Core Node will
be affected.



  







Ticket No.:598:135



Subject:Internet2 Advanced Layer 2 Services Core Node LOSA Maintenance



Affected:Core Node LOSA and its Connector(s) and Participants



Start Time:Wednesday, July 17, 2013, 5:00 AM (0500) UTC



End Time:Wednesday, July 17, 2013, 9:00 AM (0900) UTC



Description:   Core Node LOSA will be unavailable while Internet2 Engineers perform
software maintenance.  An outage of 10 minutes is expected; however,
the entire window is reserved.  All connections to the Core Node will
be affected.



  







Ticket No.:599:135



Subject:Internet2 Advanced Layer 2 Services Core Node ALBA Maintenance



Affected:Core Node ALBA and its Connector(s) and Participants



Start Time:Wednesday, July 17, 2013, 5:00 AM (0500) UTC



End Time:Wednesday, July 17, 2013, 9:00 AM (0900) UTC



Description:   Core Node ALBA will be unavailable while Internet2 Engineers perform
software maintenance.  An outage of 10 minutes is expected; however,
the entire window is reserved.  All connections to the Core Node will
be affected.



  







Ticket No.:600:135



Subject:Internet2 Advanced Layer 2 Services Core Node JACK Maintenance



Affected:Core Node JACK and its Connector(s) and Participants



Start Time:Wednesday, July 17, 2013, 5:00 AM (0500) UTC



End Time:Wednesday, July 17, 2013, 9:00 AM (0900) UTC



Description:   Core Node JACK will be unavailable while Internet2 Engineers perform
software maintenance.  An outage of 10 minutes is expected; however,
the entire window is reserved.  All connections to the Core Node will
be affected.



  







Ticket No.:601:135



Subject:Internet2 Advanced Layer 2 Services Core Node SUNN Maintenance



Affected:Core Node SUNN and its Connector(s) and Participants



Start Time:Wednesday, July 17, 2013, 5:00 AM (0500) UTC



End Time:Wednesday, July 17, 2013, 9:00 AM (0900) UTC



Description:   Core Node SUNN will be unavailable while Internet2 Engineers perform
software maintenance.  An outage of 10 minutes is expected; however,
the entire window is reserved.  All connections to the Core Node will
be affected.



  







Ticket No.:530:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit LOSA-SALT Maintenance



Affected:Backbone Circuit LOSA-SALT



Start Time:Tuesday, July 23, 2013, 7:00 AM (0700) UTC



End Time:Tuesday, July 23, 2013, 1:00 PM (1300) UTC



Description:   Backbone Circuit LOSA-SALT will be unavailable while
Level(3) Communications Engineers perform
maintenance.  An outage of two hours is expected;
however, the entire window is reserved.  Backbone traffic
will re-route during this maintenance. An alternate window has been
reserved for 7/25/2013 0700-1300 UTC, should it be required.



  







Ticket No.:531:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit LOSA-SALT Maintenance Alternate Window



Affected:Backbone Circuit LOSA-SALT



Start Time:Thursday, July 25, 2013, 7:00 AM (0700) UTC



End Time:Thursday, July 25, 2013, 1:00 PM (1300) UTC



Description:   Backbone Circuit LOSA-SALT will be unavailable while Level(3)
Communications Engineers perform maintenance.  An outage of two hours
is expected; however, the entire window is reserved.  Backbone traffic
will re-route during this maintenance. This is an alternate window for
ticket 530:135, should it be required.