Internet2 Advanced Layer 2 Service Network Operations Report
08/19/2013 - 08/25/2013

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None


Upgrades

None

New Services

None



Unscheduled Outages Summary







Ticket Number
Customer Impact
Network Impact
Title
Outage Type
Start Time (UTC)

End Time (UTC)





7242-High
2-High

Internet2 Advanced Layer 2 Services Backbone Circuit SEAT-SUNN Outage Resolved
Circuit - Bumped Fiber
08/23/2013 5:46 PM
08/23/2013 6:07 PM


7262-High
2-High

Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-STAR Brief Outage
Undetermined
08/24/2013 10:10 PM
08/24/2013 10:11 PM






Unscheduled Outages Detail






Ticket No.:724:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit SEAT-SUNN Outage Resolved



Affected:Backbone Circuit  SEAT-SUNN



Start Time:Friday, August 23, 2013, 5:46 PM (1746) UTC



End Time:Friday, August 23, 2013, 6:07 PM (1807) UTC


Description:Backbone Circuit SEAT-SUNN is now available. Internet2
Engineers are investigating the cause; the reason for outage was a
fiber bump.







Ticket No.:726:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-STAR Brief Outage



Affected:Backbone Circuit CLEV-STAR



Start Time:Saturday, August 24, 2013, 10:10 PM (2210) UTC



End Time:Saturday, August 24, 2013, 10:11 PM (2211) UTC


Description:Backbone Circuit CLEV-STAR was briefly unavailable. Internet2
Engineers are investigating the cause; however, the
reason for the outage is pending.  Backbone traffic was
re-routed.







Scheduled Maintenances Summary





Ticket Number
Customer Impact
Network Impact
Title

Maintenance Type
Start Time (UTC)
End Time (UTC)





689
3-Elevated
2-High

Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-STAR Maintenance Completed
Hardware
08/19/2013 3:12 PM
08/19/2013 3:28 PM


08/19/2013 3:47 PM
08/19/2013 4:03 PM


697
3-Elevated
2-High

Internet2 Advanced Layer 2 Services Backbone Circuit ELPA-HOUH Emergency Maintenance Window 2 of 2 Completed
Circuit
08/19/2013 4:43 PM
08/19/2013 4:44 PM


661
3-Elevated
2-High

Internet2 Advanced Layer2 Services Backbone Circuit ATLA-CHIC Maintenance Completed
Circuit
08/20/2013 5:33 AM
08/20/2013 5:34 AM


656
3-Elevated
2-High

Internet2 Advanced Layer 2 Services Backbone Circuit SEAT-SUNN Maintenance Window 1 of 2 Completed
Circuit
08/21/2013 7:22 AM
08/21/2013 8:40 AM


718
2-High
2-High

Internet2 Advanced Layer 2 Services Backbone Circuit SEAT-SUNN Emergency Maintenance Completed 
Hardware
08/23/2013 7:13 AM
08/23/2013 7:20 AM


715
3-Elevated
2-High

Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-STAR Emergency Maintenance Completed
Hardware
08/23/2013 3:10 PM
08/23/2013 3:19 PM


08/23/2013 6:51 PM
08/23/2013 6:56 PM




Scheduled Maintenances Detail





Ticket No.:689:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-STAR Maintenance Completed



Affected:Backbone Circuit CLEV-STAR



Start Time:Monday, August 19, 2013, 3:12 PM (1512) UTC



End Time:Monday, August 19, 2013, 3:28 PM (1528) UTC


Start Time:Monday, August 19, 2013, 3:47 PM (1547) UTC


		    
End Time:Monday, August 19, 2013, 4:03 PM (1603) UTC


Description:   Backbone Circuit CLEV-STAR was unavailable while Internet2
Engineers and Level(3) Communcations Technicians performed 
maintenance. Maintenance has been completed. Backbone traffic re-
routed during this maintenance.



  







Ticket No.:697:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit ELPA-HOUH Emergency Maintenance Window 2 of 2 Completed



Affected:Backbone Circuit ELPA-HOUH



Start Time:Monday, August 19, 2013, 4:43 PM (1643) UTC



End Time:Monday, August 19, 2013, 4:44 PM (1644) UTC


Description:   Backbone Circuit ELPA-HOUH was unavailable while Internet2 
Engineering with the assistance of Level(3) communications
technicians performed maintenance.  Maintenance has been completed. 
Backbone traffic will re-route during this maintenance. This is
the second window for ticket 684:135.



  







Ticket No.:661:135



Subject:Internet2 Advanced Layer2 Services Backbone Circuit ATLA-CHIC Maintenance Completed



Affected:Backbone Circuit ATLA-CHIC



Start Time:Tuesday, August 20, 2013, 5:33 AM (0533) UTC



End Time:Tuesday, August 20, 2013, 5:34 AM (0534) UTC


Description:   Backbone Circuit ATLA-CHIC was unavailable while vendor Engineers
performed maintenance. Maintenance has been completed. Backbone
traffic re-routed during this maintenance.



  







Ticket No.:656:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit SEAT-SUNN Maintenance Window 1 of 2 Completed



Affected:Backbone Circuit SEAT-SUNN



Start Time:Wednesday, August 21, 2013, 7:22 AM (0722) UTC



End Time:Wednesday, August 21, 2013, 8:40 AM (0840) UTC


Description:   Backbone Circuit SEAT-SUNN was unavailable while Level(3)
Engineers performed circuit migration maintenance.  Maintenance has
been completed. Backbone traffic
 re-routed during this maintenance. This is the first of two
maintenance
windows.



  







Ticket No.:718:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit SEAT-SUNN Emergency Maintenance Completed 



Affected:Backbone Circuit SEAT-SUNN



Start Time:Friday, August 23, 2013, 7:13 AM (0713) UTC



End Time:Friday, August 23, 2013, 7:20 AM (0720) UTC


Description:   The above listed was unavailable while Internet2 Engineers performed
emergency maintenance in Eugene, OR to clean fibers and replace
hardware. Maintenance has been completed.



  







Ticket No.:715:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-STAR Emergency Maintenance Completed



Affected:Backbone Circuit CLEV-STAR



Start Time:Friday, August 23, 2013, 3:10 PM (1510) UTC



End Time:Friday, August 23, 2013, 3:19 PM (1519) UTC


Start Time:Friday, August 23, 2013, 6:51 PM (1851) UTC


		    
End Time:Friday, August 23, 2013, 6:56 PM (1856) UTC


Description:   *This is a correction to earlier Completion Notice. Be advised that
this maintenance was still ongoing within original window*

The above listed circuit is now available after Internet2 Engineers
performed hardware maintenance.  The maintenance has been completed.



  










Downtime and Availability







Internet2 Advanced Layer 2 Service Core NodesDown TimeReporting Period Availability52 Week Availability


sdn-sw.atla.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97457%  100.00000
sdn-sw.chic.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97894%  100.00000
sdn-sw.clev.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97913%  100.00000
sdn-sw.denv.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97951%  100.00000
sdn-sw.elpa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.98008%  100.00000
sdn-sw.houh.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97951%  100.00000
sdn-sw.jack.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.98027%  100.00000
sdn-sw.kans.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97932%  100.00000
sdn-sw.losa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97970%  100.00000
sdn-sw.newy32aoa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97970%  100.00000
sdn-sw.rale.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.69756%  99.73664
sdn-sw.salt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97951%  100.00000
sdn-sw.star.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97932%  100.00000
sdn-sw.sunn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97913%  100.00000
sdn-sw.tuls.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97818%  100.00000
sdn-sw.wash.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97932%  100.00000
      
Aggregate Internet2 Advanced Layer 2 Service Core Nodes0 hr 0 min0 hr 0 min100.00000%100.00000%99.96148%99.98354%

 NOTE: Numbers in italics represent downtime with scheduled  maintenance excluded. Internet2's definition of scheduled
  maintenance is any anticipated outage announced at least 72
  hours in advance of the outage start time.  
	    

	    
Internet2 Advanced Layer 2 Service Backbone CircuitsDown Time
Reporting Period Availability52 Week Availability


I2-ATLA-CHIC-100GE-07740
               0 hr 1 min0 hr 0 min
               99.99008%100.00000%
               99.51711%99.59244%
I2-ATLA-HOUH-10GE-07742
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.36058%99.36608%
I2-ATLA-JACK-100GE-07739
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.36058%99.36608%
I2-ATLA-WASH-100GE-07738
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.91329%99.91803%
I2-CHIC-KANS-100GE-07745
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.97211%100.00000%
I2-CHIC-STAR-100GE-07743
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99089%99.99772%
I2-CLEV-NEWY32AOA-100GE-07735
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.84745%99.88160%
I2-CLEV-STAR-100GE-07736
               0 hr 47 min0 hr 1 min
               99.53373%99.99008%
               99.96812%99.99753%
I2-CLEV-WASH-100GE-07737
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.92524%99.92904%
I2-DENV-KANS-100GE-07746
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.85447%99.90949%
I2-DENV-SALT-100GE-07747
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.96186%100.00000%
I2-ELPA-HOUH-100GE-07749
               0 hr 1 min0 hr 0 min
               99.99008%100.00000%
               99.42889%99.49795%
I2-ELPA-LOSA-100GE-07750
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.87743%99.88369%
I2-HOUH-TULS-100GE-07751
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.76643%99.79356%
I2-KANS-TULS-100GE-07753
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.91519%99.91519%
I2-LOSA-SALT-100GE-07757
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99526%99.99962%
I2-LOSA-SUNN-100GE-07755
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.89697%99.89754%
I2-NEWY23AOA-WASH-100GE-07759
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.98179%99.99336%
I2-SALT-SUNN-100GE-07766
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.89925%99.91177%
      
Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits
                   0 hr 97 min0 hr 49 min
                   99.97442%99.99948%
                   99.81226%99.83425%


 NOTE: Numbers in italics represent downtime with scheduled  maintenance excluded. Internet2's definition of scheduled
  maintenance is any anticipated outage announced at least 72
  hours in advance of the outage start time.  

Upcoming Scheduled Maintenances





Ticket No.:703:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit BOST-NEWY Maintenance



Affected:Backbone Circuit BOST-NEWY



Start Time:Tuesday, August 27, 2013, 4:00 AM (0400) UTC



End Time:Tuesday, August 27, 2013, 10:00 AM (1000) UTC



Description:   Backbone Circuit BOST-NEWY will be unavailable while
Level(3) Engineers perform maintenance.  An outage of 30 minutes is
expected; however, the entire window is reserved.  Backbone traffic
will re-route during this maintenance.