Internet2 Advanced Layer 2 Service Network Operations Report
08/26/2013 - 09/01/2013

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None


Upgrades

None

New Services

None



Unscheduled Outages Summary







Ticket Number
Customer Impact
Network Impact
Title
Outage Type
Start Time (UTC)

End Time (UTC)





7272-High
2-High

Internet2 Advanced Layer 2 Services Backbone Circuit SEAT-SUNN Brief Outage
Hardware
08/26/2013 12:04 PM
08/26/2013 12:08 PM


7282-High
2-High

Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-STAR Brief Outage
Hardware
08/26/2013 1:03 PM
08/26/2013 1:04 PM


7302-High
2-High

Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-STAR Brief Outage
Hardware
08/26/2013 5:56 PM
08/26/2013 5:57 PM


7312-High
2-High

Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-STAR Brief Outage
Hardware
08/26/2013 6:21 PM
08/26/2013 6:22 PM


7332-High
2-High

Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-STAR Brief Outage
Hardware
08/26/2013 8:15 PM
08/26/2013 8:16 PM


7432-High
2-High

Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-STAR Brief Outage
Hardware
08/27/2013 7:19 PM
08/27/2013 7:20 PM


7702-High
2-High

Internet2 Advanced Layer 2 Services Backbone Circuit HOUH-JACK Brief Outages
Undetermined
09/01/2013 6:58 PM
09/01/2013 6:59 PM


09/01/2013 7:05 PM
09/01/2013 7:06 PM






Unscheduled Outages Detail






Ticket No.:727:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit SEAT-SUNN Brief Outage



Affected:Backbone Circuit SEAT-SUNN



Start Time:Monday, August 26, 2013, 12:04 PM (1204) UTC



End Time:Monday, August 26, 2013, 12:08 PM (1208) UTC


Description:Backbone Circuit SEAT-SUNN is currently available to the
community following a brief outage.  Level (3) Communications
technicians are currently investigating the reason for the outage.







Ticket No.:728:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-STAR Brief Outage



Affected:Backbone Circuit  CLEV-STAR



Start Time:Monday, August 26, 2013, 1:03 PM (1303) UTC



End Time:Monday, August 26, 2013, 1:04 PM (1304) UTC


Description:Backbone Circuit CLEV-STAR is available following a brief outage.
Internet2 Engineers are investigating the cause; however, the
reason for the outage is pending.  Backbone traffic was re-routed
during the outage.







Ticket No.:730:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-STAR Brief Outage



Affected:Backbone Circuit  CLEV-STAR



Start Time:Monday, August 26, 2013, 5:56 PM (1756) UTC



End Time:Monday, August 26, 2013, 5:57 PM (1757) UTC


Description:Backbone Circuit CLEV-STAR was briefly unavailable. Internet2
Engineers are investigating the cause; however, the
reason for the outage is pending.  Backbone traffic re-routed during
the brief outage.







Ticket No.:731:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-STAR Brief Outage



Affected:Backbone Circuit  CLEV-STAR



Start Time:Monday, August 26, 2013, 6:21 PM (1821) UTC



End Time:Monday, August 26, 2013, 6:22 PM (1822) UTC


Description:Backbone Circuit CLEV-STAR was briefly unavailable. Internet2
Engineers are investigating the cause; however, the
reason for the outage is pending.  Backbone traffic re-routed during
the brief outage.







Ticket No.:733:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-STAR Brief Outage



Affected:Backbone Circuit  CLEV-STAR



Start Time:Monday, August 26, 2013, 8:15 PM (2015) UTC



End Time:Monday, August 26, 2013, 8:16 PM (2016) UTC


Description:Backbone Circuit CLEV-STAR was briefly unavailable. Internet2
Engineers are investigating the cause; however, the
reason for the outage is pending.  Backbone traffic re-routed during
the brief outage.







Ticket No.:743:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-STAR Brief Outage



Affected:Backbone Circuit  CLEV-STAR



Start Time:Tuesday, August 27, 2013, 7:19 PM (1919) UTC



End Time:Tuesday, August 27, 2013, 7:20 PM (1920) UTC


Description:Backbone Circuit CLEV-STAR was briefly unavailable. Internet2
Engineers are investigating the cause; however, the
reason for the outage is pending.  Backbone traffic re-routed during
the brief outage.







Ticket No.:770:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit HOUH-JACK Brief Outages



Affected:Backbone Circuit HOUH-JACK



Start Time:Sunday, September 1, 2013, 6:58 PM (1858) UTC



End Time:Sunday, September 1, 2013, 6:59 PM (1859) UTC


Start Time:Sunday, September 1, 2013, 7:05 PM (1905) UTC



End Time:Sunday, September 1, 2013, 7:06 PM (1906) UTC


Description:Backbone Circuit HOUH-JACK is available following two brief outages.
Internet2 Engineers are investigating the cause; however, the
reason for the outage is pending.  Backbone traffic should have
re-routed.







Scheduled Maintenances Summary





Ticket Number
Customer Impact
Network Impact
Title

Maintenance Type
Start Time (UTC)
End Time (UTC)





739
3-Elevated
2-High

Internet2 Advanced Layer 2 Services Backbone Circuits ALBA-CLEV and CLEV-STAR Emergency Maintenance Completed
Hardware
08/27/2013 8:21 PM
08/27/2013 8:51 PM


747
3-Elevated
2-High

Internet2 Advanced Layer 2 Services Backbone Circuit BOST-NEWY Emergency Maintenance Completed
Circuit
08/28/2013 3:59 AM
08/28/2013 4:27 AM


741
3-Elevated
2-High

Internet2 Advanced Layer 2 Services Backbone Circuit ASHB-CLEV Emergency Maintenance Completed
Hardware
08/30/2013 4:00 AM
08/30/2013 4:42 AM




Scheduled Maintenances Detail





Ticket No.:739:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuits ALBA-CLEV and CLEV-STAR Emergency Maintenance Completed



Affected:Backbone Circuit ALBA-CLEV
Backbone Circuit CLEV-STAR



Start Time:Tuesday, August 27, 2013, 8:21 PM (2021) UTC



End Time:Tuesday, August 27, 2013, 8:51 PM (2051) UTC


Description:   Backbone Circuits ALBA-CLEV and CLEV-STAR was unavailable
while Internet2 Engineers replaced a 100G module at Core Node
CLEV.  Maintenance has been completed. Backbone traffic re-routed
during the maintenance.



  







Ticket No.:747:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit BOST-NEWY Emergency Maintenance Completed



Affected:Backbone Circuit BOST-NEWY



Start Time:Wednesday, August 28, 2013, 3:59 AM (0359) UTC



End Time:Wednesday, August 28, 2013, 4:27 AM (0427) UTC


Description:   Backbone Circuit BOST-NEWY was unavailable while Level(3) Engineers
performed fiber relocation maintenance. Maintenance has been completed.



  







Ticket No.:741:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit ASHB-CLEV Emergency Maintenance Completed



Affected:Backbone Circuit ASHB-CLEV



Start Time:Friday, August 30, 2013, 4:00 AM (0400) UTC



End Time:Friday, August 30, 2013, 4:42 AM (0442) UTC


Description:   Backbone Circuit ASHB-CLEV was unavailable while Internet2
Engineers performed maintenance to install a new node in Pittsburgh,
PA, during which the backbone will be split to ASHB-PITT and CLEV-
PITT. Maintenance has been completed.  Backbone traffic will re-route
during this maintenance.



  










Downtime and Availability







Internet2 Advanced Layer 2 Service Core NodesDown TimeReporting Period Availability52 Week Availability


sdn-sw.atla.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97457%  100.00000
sdn-sw.chic.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97894%  100.00000
sdn-sw.clev.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97913%  100.00000
sdn-sw.denv.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97951%  100.00000
sdn-sw.elpa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.98008%  100.00000
sdn-sw.houh.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97951%  100.00000
sdn-sw.jack.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.98027%  100.00000
sdn-sw.kans.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97932%  100.00000
sdn-sw.losa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97970%  100.00000
sdn-sw.newy32aoa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97970%  100.00000
sdn-sw.rale.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.69756%  99.73664
sdn-sw.salt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97951%  100.00000
sdn-sw.star.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97932%  100.00000
sdn-sw.sunn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97913%  100.00000
sdn-sw.tuls.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97818%  100.00000
sdn-sw.wash.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97932%  100.00000
      
Aggregate Internet2 Advanced Layer 2 Service Core Nodes0 hr 0 min0 hr 0 min100.00000%100.00000%99.96148%99.98354%

 NOTE: Numbers in italics represent downtime with scheduled  maintenance excluded. Internet2's definition of scheduled
  maintenance is any anticipated outage announced at least 72
  hours in advance of the outage start time.  
	    

	    
Internet2 Advanced Layer 2 Service Backbone CircuitsDown Time
Reporting Period Availability52 Week Availability


I2-ATLA-CHIC-100GE-07740
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.51711%99.59244%
I2-ATLA-HOUH-10GE-07742
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.36058%99.36608%
I2-ATLA-JACK-100GE-07739
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.36058%99.36608%
I2-ATLA-WASH-100GE-07738
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.91329%99.91803%
I2-CHIC-KANS-100GE-07745
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.97211%100.00000%
I2-CHIC-STAR-100GE-07743
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99089%99.99772%
I2-CLEV-NEWY32AOA-100GE-07735
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.84745%99.88160%
I2-CLEV-STAR-100GE-07736
               0 hr 35 min0 hr 5 min
               99.65278%99.95040%
               99.96148%99.99658%
I2-CLEV-WASH-100GE-07737
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.92524%99.92904%
I2-DENV-KANS-100GE-07746
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.85447%99.90949%
I2-DENV-SALT-100GE-07747
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.96186%100.00000%
I2-ELPA-HOUH-100GE-07749
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.42889%99.49795%
I2-ELPA-LOSA-100GE-07750
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.87743%99.88369%
I2-HOUH-TULS-100GE-07751
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.76643%99.79356%
I2-KANS-TULS-100GE-07753
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.91519%99.91519%
I2-LOSA-SALT-100GE-07757
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99526%99.99962%
I2-LOSA-SUNN-100GE-07755
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.89697%99.89754%
I2-NEWY23AOA-WASH-100GE-07759
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.98179%99.99336%
I2-SALT-SUNN-100GE-07766
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.89925%99.91177%
      
Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits
                   0 hr 65 min0 hr 35 min
                   99.98173%99.99739%
                   99.81191%99.83420%


 NOTE: Numbers in italics represent downtime with scheduled  maintenance excluded. Internet2's definition of scheduled
  maintenance is any anticipated outage announced at least 72
  hours in advance of the outage start time.  

Upcoming Scheduled Maintenances





Ticket No.:759:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit SEAT-SUNN Maintenance



Affected:Backbone Circuit SEAT-SUNN



Start Time:Wednesday, September 4, 2013, 7:00 AM (0700) UTC



End Time:Wednesday, September 4, 2013, 9:00 AM (0900) UTC



Description:   Backbone Circuit SEAT-SUNN  will be unavailable while vendor Engineers
perform maintenance.  A brief outage is expected; however, the entire
window is reserved.  Backbone traffic will re-route during this
maintenance.



  







Ticket No.:760:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit SEAT-SUNN Maintenance



Affected:Backbone Circuit SEAT-SUNN



Start Time:Wednesday, September 4, 2013, 12:00 PM (1200) UTC



End Time:Wednesday, September 4, 2013, 1:00 PM (1300) UTC



Description:   Backbone Circuit SEAT-SUNN will be unavailable while Internet2
Engineers install a node in Portland, OR. An outage is expected, and
the entire window is reserved. Backbone traffic will be re-routed
during this maintenance.