Internet2 Advanced Layer 2 Service Network Operations Report
10/21/2013 - 10/27/2013

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

9352-High 2-High Brief Outage Resolved - I2 AL2S Backbone ELPA-PHOE Unannounced Maintenance 10/22/2013 12:34 AM 10/22/2013 12:44 AM
9372-High 2-High Brief Outage Resolved - I2 AL2S Backbone ASHB-PITT Circuit - Bumped Fiber 10/22/2013 5:21 PM 10/22/2013 5:22 PM

Unscheduled Outages Detail


Ticket No.:935:135
Subject:Brief Outage Resolved - I2 AL2S Backbone ELPA-PHOE
Affected:Backbone ELPA-PHOE
Start Time:Tuesday, October 22, 2013, 12:34 AM (0034) UTC
End Time:Tuesday, October 22, 2013, 12:44 AM (0044) UTC
Description:Backbone ELPA-PHOE was briefly unavailable while Level(3) Communications working with Internet2 Optical initiated emergency maintenance to cold start two WSS cards in Tucson, AZ. The AL2S community was mistakenly not informed at the time of the work. No further outages are anticipated.

Ticket No.:937:135
Subject:Brief Outage Resolved - I2 AL2S Backbone ASHB-PITT
Affected:Backbone ASHB-PITT
Start Time:Tuesday, October 22, 2013, 5:21 PM (1721) UTC
End Time:Tuesday, October 22, 2013, 5:22 PM (1722) UTC
Description:Backbone ASHB-PITT is available after a brief outage. Level(3) Communications has advised that this was related to a fiber bump between Frederick MD and Handcock, MD. All services have restored. No further issues are expected.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

900 3-Elevated 2-High Maintenance Completed - I2 AL2S Backbone ELPA-HOUH Circuit 10/21/2013 5:00 AM 10/21/2013 5:04 AM
934 3-Elevated 1-Critical Maintenance Completed - I2 AL2S Core Node BOST Software 10/24/2013 4:06 AM 10/24/2013 4:10 AM

Scheduled Maintenances Detail

Ticket No.:900:135
Subject:Maintenance Completed - I2 AL2S Backbone ELPA-HOUH
Affected:Backbone ELPA-HOUH
Start Time:Monday, October 21, 2013, 5:00 AM (0500) UTC
End Time:Monday, October 21, 2013, 5:04 AM (0504) UTC
Description: Backbone ELPA-HOUH was unavailable while Level(3) Communications Engineers performed maintenance. Maintenance has been completed.

Ticket No.:934:135
Subject:Maintenance Completed - I2 AL2S Core Node BOST
Affected:Core Node BOST and its Connector(s) and Participants
Start Time:Thursday, October 24, 2013, 4:06 AM (0406) UTC
End Time:Thursday, October 24, 2013, 4:10 AM (0410) UTC
Description: Core Node BOST was briefly unavailable while Internet2 Engineers perform software maintenance. Maintenance has been completed. All connections to the Core Node was briefly affected.


Downtime and Availability



Internet2 Advanced Layer 2 Service Core NodesDown TimeReporting Period Availability52 Week Availability
sdn-sw.albu.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 100.00000% 100.00000
sdn-sw.ashb.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.99772% 100.00000
sdn-sw.atla.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97439% 100.00000
sdn-sw.bost.net.internet2.edu 0 hr 4 min0 hr 0 min 99.96032%100.00000 99.99658% 100.00000
sdn-sw.chic.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97894% 100.00000
sdn-sw.clev.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97913% 100.00000
sdn-sw.denv.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97951% 100.00000
sdn-sw.elpa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97989% 100.00000
sdn-sw.houh.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97932% 100.00000
sdn-sw.jack.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97970% 100.00000
sdn-sw.kans.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97913% 100.00000
sdn-sw.losa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97951% 100.00000
sdn-sw.minn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 100.00000% 100.00000
sdn-sw.newy32aoa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97970% 100.00000
sdn-sw.pitt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.99962% 100.00000
sdn-sw.phoe.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.99791% 100.00000
sdn-sw.port.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 100.00000% 100.00000
sdn-sw.rale.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.69756% 99.73664
sdn-sw.salt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97932% 100.00000
sdn-sw.seat.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.99374% 100.00000
sdn-sw.star.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97837% 100.00000
sdn-sw.sunn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97932% 100.00000
sdn-sw.tuls.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97799% 100.00000
sdn-sw.wash.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97856% 100.00000

Aggregate Internet2 Advanced Layer 2 Service Core Nodes0 hr 4 min0 hr 0 min99.99835%100.00000%99.97358%99.98903%

NOTE: Numbers in italics represent downtime with scheduled maintenance excluded. Internet2's definition of scheduled maintenance is any anticipated outage announced at least 72 hours in advance of the outage start time.

Internet2 Advanced Layer 2 Service Backbone CircuitsDown Time Reporting Period Availability52 Week Availability
I2-ASHB-PITT-100GE-07737 0 hr 1 min0 hr 1 min 99.99008%99.99008% 99.99374%99.99412%
I2-ATLA-CHIC-100GE-07740 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.61369%99.69016%
I2-ATLA-HOUH-10GE-07742 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.36172%99.36722%
I2-ATLA-JACK-100GE-07739 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.36172%99.36722%
I2-ATLA-WASH-100GE-07738 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99526%100.00000%
I2-CHIC-KANS-100GE-07745 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97173%100.00000%
I2-CHIC-STAR-100GE-07743 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.89090%99.89375%
I2-CLEV-NEWY32AOA-100GE-07735 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.57366%99.60819%
I2-CLEV-PITT-100GE-10334 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99905%100.00000%
I2-CLEV-STAR-100GE-07736 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.95276%99.99658%
I2-DENV-KANS-100GE-07746 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.85428%99.90930%
I2-DENV-SALT-100GE-07747 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.96129%100.00000%
I2-ELPA-HOUH-100GE-07749 0 hr 3 min0 hr 0 min 99.97024%100.00000% 99.25831%99.38012%
I2-ELPA-LOSA-100GE-07750 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.87743%99.88369%
I2-HOUH-TULS-100GE-07751 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.76529%99.79356%
I2-KANS-TULS-100GE-07753 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.91462%99.91519%
I2-LOSA-SALT-100GE-07757 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99412%99.99962%
I2-LOSA-SUNN-100GE-07755 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.89545%99.89716%
I2-NEWY23AOA-WASH-100GE-07759 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99298%99.99336%
I2-PORT-SEAT-100GE-08997 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
I2-PORT-SUNN-100GE-10343 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99943%100.00000%
I2-SALT-SUNN-100GE-07766 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.89792%99.91158%

Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits 0 hr 7 min0 hr 4 min 99.99820%99.99955% 99.82388%99.84549%


NOTE: Numbers in italics represent downtime with scheduled maintenance excluded. Internet2's definition of scheduled maintenance is any anticipated outage announced at least 72 hours in advance of the outage start time.



Upcoming Scheduled Maintenances