Internet2 Advanced Layer 2 Service Network Operations Report
12/02/2013 - 12/08/2013

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

ConnectorTypeDateSponsor
CAAREN (WASH)Participant12/5/2013
Smithsonian (ASHB)Participant12/3/2013


Upgrades

None

New Services

None



Unscheduled Outages Summary







Ticket Number
Customer Impact
Network Impact
Title
Outage Type
Start Time (UTC)

End Time (UTC)





10762-High
2-High

Brief Outage - I2 AL2S Backbone HOUH-JACK
Undetermined
12/03/2013 8:49 AM
12/03/2013 8:50 AM


10782-High
2-High

Brief Outage - I2 AL2S Backbone CLEV-STAR
Undetermined
12/04/2013 4:29 PM
12/04/2013 4:30 PM


10802-High
2-High

Brief Outage - I2 AL2S Backbone HOUH-JACK
Undetermined
12/06/2013 6:28 AM
12/06/2013 6:29 AM


10832-High
2-High

Brief Outage Resolved - I2 AL2S Backbone ELPA-PHOE
Circuit - Bumped Fiber
12/06/2013 3:41 PM
12/06/2013 3:42 PM






Unscheduled Outages Detail






Ticket No.:1076:135



Subject:Brief Outage - I2 AL2S Backbone HOUH-JACK



Affected:Backbone HOUH-JACK



Start Time:Tuesday, December 3, 2013, 8:49 AM (0849) UTC



End Time:Tuesday, December 3, 2013, 8:50 AM (0850) UTC


Description:Backbone HOUH-JACK was briefly unavailable. Level(3) Communications is 
investigating the cause; however, the reason for the outage is pending.  
Backbone traffic should have re-routed.







Ticket No.:1078:135



Subject:Brief Outage - I2 AL2S Backbone CLEV-STAR



Affected:Backbone CLEV-STAR



Start Time:Wednesday, December 4, 2013, 4:29 PM (1629) UTC



End Time:Wednesday, December 4, 2013, 4:30 PM (1630) UTC


Description:Backbone CLEV-STAR was briefly unavailable. Internet2 Engineers are
investigating the cause; however, the reason for the outage is
pending.  Backbone traffic was re-routed.







Ticket No.:1080:135



Subject:Brief Outage - I2 AL2S Backbone HOUH-JACK



Affected:Backbone HOUH-JACK



Start Time:Friday, December 6, 2013, 6:28 AM (0628) UTC



End Time:Friday, December 6, 2013, 6:29 AM (0629) UTC


Description:Backbone HOUH-JACK was briefly unavailable. Vendor Engineers are
investigating
the cause; however, the
reason for the outage is pending.  Backbone traffic re-routed.







Ticket No.:1083:135



Subject:Brief Outage Resolved - I2 AL2S Backbone ELPA-PHOE



Affected:Backbone ELPA-PHOE



Start Time:Friday, December 6, 2013, 3:41 PM (1541) UTC



End Time:Friday, December 6, 2013, 3:42 PM (1542) UTC


Description:Backbone ELPA-PHOE was brieflyunavailable. Vendor
Engineers are report the outage was due to a fiber bump in Tuscon, AZ.
No further outages are expected.  Backbone traffic was
re-routed.







Scheduled Maintenances Summary





Ticket Number
Customer Impact
Network Impact
Title

Maintenance Type
Start Time (UTC)
End Time (UTC)





1062
3-Elevated
2-High

Maintenance Completed - I2 AL2S Backbone ATLA-CHIC
Circuit
12/03/2013 3:10 AM
12/03/2013 3:17 AM


1053
3-Elevated
2-High

Maintenance Completed - I2 AL2S Backbone ATLA-RALE
Hardware
12/03/2013 5:22 AM
12/03/2013 5:36 AM


1039
3-Elevated
2-High

Maintenance Completed - I2 AL2S Backbone DENV-KANS
Circuit
12/03/2013 7:30 AM
12/03/2013 10:42 AM


1088
3-Elevated
2-High

Emergency Maintenance Completed - I2 AL2S Backbone BOST-NEWY
Circuit
12/07/2013 8:17 PM
12/07/2013 8:50 PM




Scheduled Maintenances Detail





Ticket No.:1062:135



Subject:Maintenance Completed - I2 AL2S Backbone ATLA-CHIC



Affected:AL2S Backbone ATLA-CHIC



Start Time:Tuesday, December 3, 2013, 3:10 AM (0310) UTC



End Time:Tuesday, December 3, 2013, 3:17 AM (0317) UTC


Description:   AL2S Backbone ATLA-CHIC was briefly unavailable while
Level(3) Communications performed maintenance in Caneyville, KY.
Maintenance has been completed.



  







Ticket No.:1053:135



Subject:Maintenance Completed - I2 AL2S Backbone ATLA-RALE



Affected:Backbone ATLA-RALE



Start Time:Tuesday, December 3, 2013, 5:22 AM (0522) UTC



End Time:Tuesday, December 3, 2013, 5:36 AM (0536) UTC


Description:   Backbone ATLA-RALE was unavailable while Internet2 Engineers performed 
maintenance to install a new core node in Charlotte, NC. Traffic should have  
re-routed during the maintenance.  Maintenance has been completed.



  







Ticket No.:1039:135



Subject:Maintenance Completed - I2 AL2S Backbone DENV-KANS



Affected:Backbone DENV-KANS



Start Time:Tuesday, December 3, 2013, 7:30 AM (0730) UTC



End Time:Tuesday, December 3, 2013, 10:42 AM (1042) UTC


Description:   Backbone DENV-KANS was unavailable while Level(3) Communications performed fiber maintenance in Denver, CO. Maintenance has been 
completed.



  







Ticket No.:1088:135



Subject:Emergency Maintenance Completed - I2 AL2S Backbone BOST-NEWY



Affected:Backbone BOST-NEWY



Start Time:Saturday, December 7, 2013, 8:17 PM (2017) UTC



End Time:Saturday, December 7, 2013, 8:50 PM (2050) UTC


Description:   Backbone BOST-NEWY was unavailable while Level(3) Communications
performed, with the assistance of a CIENA technician, an emergency
card replacement in Hartford, CT. The maintenance has been completed
and no further outages are expected.  Backbone traffic re-routed
during this maintenance.



  










Downtime and Availability







Internet2 Advanced Layer 2 Service Core NodesDown TimeReporting Period Availability52 Week Availability


sdn-sw.albu.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 100.00000%  100.00000
sdn-sw.ashb.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.99772%  100.00000
sdn-sw.atla.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97495%  100.00000
sdn-sw.bost.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.99658%  100.00000
sdn-sw.chic.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97951%  100.00000
sdn-sw.clev.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97970%  100.00000
sdn-sw.denv.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.84574%  99.86604
sdn-sw.elpa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.98027%  100.00000
sdn-sw.houh.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97970%  100.00000
sdn-sw.jack.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97970%  100.00000
sdn-sw.kans.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97951%  100.00000
sdn-sw.losa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97989%  100.00000
sdn-sw.minn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.98748%  100.00000
sdn-sw.newy32aoa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.98008%  100.00000
sdn-sw.pitt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.99962%  100.00000
sdn-sw.phoe.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.99791%  100.00000
sdn-sw.port.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 100.00000%  100.00000
sdn-sw.rale.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.69642%  99.73550
sdn-sw.salt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97970%  100.00000
sdn-sw.seat.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.99374%  100.00000
sdn-sw.star.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97894%  100.00000
sdn-sw.sunn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97970%  100.00000
sdn-sw.tuls.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97970%  100.00000
sdn-sw.wash.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97913%  100.00000
      
Aggregate Internet2 Advanced Layer 2 Service Core Nodes0 hr 0 min0 hr 0 min100.00000%100.00000%99.96774%99.98340%

 NOTE: Numbers in italics represent downtime with scheduled  maintenance excluded. Internet2's definition of scheduled
  maintenance is any anticipated outage announced at least 72
  hours in advance of the outage start time.  
	    

	    
Internet2 Advanced Layer 2 Service Backbone CircuitsDown Time
Reporting Period Availability52 Week Availability


I2-ASHB-PITT-100GE-07737
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99355%99.99412%
I2-ATLA-CHIC-100GE-07740
               0 hr 7 min0 hr 0 min
               99.93056%100.00000%
               99.61616%99.69054%
I2-ATLA-HOUH-10GE-07742
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.37462%99.37462%
I2-ATLA-JACK-100GE-07739
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.37462%99.37462%
I2-ATLA-WASH-100GE-07738
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99526%100.00000%
I2-CHIC-KANS-100GE-07745
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.97230%100.00000%
I2-CHIC-STAR-100GE-07743
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.89147%99.89375%
I2-CLEV-NEWY32AOA-100GE-07735
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.57366%99.60819%
I2-CLEV-PITT-100GE-10334
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99336%100.00000%
I2-CLEV-STAR-100GE-07736
               0 hr 1 min0 hr 1 min
               99.99008%99.99008%
               99.95257%99.99639%
I2-DENV-KANS-100GE-07746
               3 hr 12 min0 hr 0 min
               98.09524%100.00000%
               99.86453%99.90930%
I2-DENV-SALT-100GE-07747
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.96129%100.00000%
I2-ELPA-HOUH-100GE-07749
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.20461%99.31390%
I2-ELPA-LOSA-100GE-07750
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99981%100.00000%
I2-HOUH-TULS-100GE-07751
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.96528%99.99355%
I2-KANS-TULS-100GE-07753
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.91462%99.91519%
I2-LOSA-SALT-100GE-07757
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.92638%99.93188%
I2-LOSA-SUNN-100GE-07755
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.89716%99.89830%
I2-NEWY23AOA-WASH-100GE-07759
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.90437%99.90475%
I2-PORT-SEAT-100GE-08997
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-PORT-SUNN-100GE-10343
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99924%99.99981%
I2-SALT-SUNN-100GE-07766
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.95560%99.96869%
      
Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits
                   3 hr 20 min3 hr 19 min
                   99.90981%99.99955%
                   99.83320%99.85307%


 NOTE: Numbers in italics represent downtime with scheduled  maintenance excluded. Internet2's definition of scheduled
  maintenance is any anticipated outage announced at least 72
  hours in advance of the outage start time.  

Upcoming Scheduled Maintenances





Ticket No.:1087:135



Subject:Maintenance - I2 AL2S Backbone NEWY32AOA-WASH



Affected:Backbone NEWY32AOA-WASH



Start Time:Wednesday, December 11, 2013, 5:01 AM (0501) UTC



End Time:Wednesday, December 11, 2013, 7:01 AM (0701) UTC



Description:   Backbone NEWY32AOA-WASH will be unavailable while Internet2 Engineers
perform maintenance to install a new core node in Philadelphia, PA.
Outages are expected, and the entire window is reserved. Traffic will
re- route during the maintenance.



  







Ticket No.:1085:135



Subject:Maintenance - I2 AL2S Core Node CHIC



Affected:Core Node CHIC



Start Time:Friday, December 13, 2013, 6:00 AM (0600) UTC



End Time:Friday, December 13, 2013, 10:00 AM (1000) UTC



Description:   Core Node CHIC will be unavailable while Internet2 Engineers perform 
power maintenance in the Internet2 Chicago suite.  The Internet2 AL2S 
CHIC core node will be unavailable for approximately 1 hour however the 
entire maintenance window is reserved.