Internet2 Advanced Layer 2 Service Network Operations Report
12/30/2013 - 01/05/2014

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None


Upgrades

None

New Services

None



Unscheduled Outages Summary







Ticket Number
Customer Impact
Network Impact
Title
Outage Type
Start Time (UTC)

End Time (UTC)





11652-High
2-High

Brief Outage - I2 AL2S Backbone PORT-SUNN 
Undetermined
01/02/2014 2:06 AM
01/02/2014 2:07 AM


11762-High
2-High

Outage Resolved - I2 AL2S Backbone HOUS-TULS
Circuit - Damaged Fiber
01/04/2014 10:10 PM
01/05/2014 8:04 PM






Unscheduled Outages Detail






Ticket No.:1165:135



Subject:Brief Outage - I2 AL2S Backbone PORT-SUNN 



Affected:Backbone PORT-SUNN



Start Time:Thursday, January 2, 2014, 2:06 AM (0206) UTC



End Time:Thursday, January 2, 2014, 2:07 AM (0207) UTC


Description:Backbone PORT-SUNN was briefly unavailable. Internet2 Engineers are
investigating the cause; however, the reason for the outage is
pending.







Ticket No.:1176:135



Subject:Outage Resolved - I2 AL2S Backbone HOUS-TULS



Affected:Backbone HOUS-TULS



Start Time:Saturday, January 4, 2014, 10:10 PM (2210) UTC



End Time:Sunday, January 5, 2014, 8:04 PM (2004) UTC


Description:Backbone HOUS-TULS is now available.  Level(3) Communications technicians repaired damaged
fiber and reset a faulty module in Dallas, TX to restore services.  No further outages are expected.







Scheduled Maintenances Summary





Ticket Number
Customer Impact
Network Impact
Title

Maintenance Type
Start Time (UTC)
End Time (UTC)





1169
3-Elevated
2-High

Emergency Maintenance Completed - I2 AL2S Backbone SALT-SEAT
Circuit
01/03/2014 7:08 AM
01/03/2014 7:11 AM


1171
3-Elevated
2-High

Emergency Maintenance Completed - I2 AL2S Backbone SALT-SEAT
Circuit
01/03/2014 1:22 PM
01/03/2014 1:23 PM




Scheduled Maintenances Detail





Ticket No.:1169:135



Subject:Emergency Maintenance Completed - I2 AL2S Backbone SALT-SEAT



Affected:Backbone SALT-SEAT



Start Time:Friday, January 3, 2014, 7:08 AM (0708) UTC



End Time:Friday, January 3, 2014, 7:11 AM (0711) UTC


Description:   Backbone SALT-SEAT was briefly unavailable while
Level3 Communications Technicians performed Emergency
maintenance.  Maintenance has been completed.
Backbone traffic re-routed during this maintenance. Workgroup
administrators will receive notifications from OESS regarding circuits
re-routed on the backbone.



  







Ticket No.:1171:135



Subject:Emergency Maintenance Completed - I2 AL2S Backbone SALT-SEAT



Affected:Backbone SALT-SEAT



Start Time:Friday, January 3, 2014, 1:22 PM (1322) UTC



End Time:Friday, January 3, 2014, 1:23 PM (1323) UTC


Description:   Backbone SALT-SEAT was unavailable while Level3 Communications
Technicians performed Emergency maintenance.   Backbone traffic was
re-routed during this maintenance. Workgroup administrators  received
notifications from OESS regarding circuits re-routed on the backbone.
The maintenance has been completed and no further outages are expected.



  










Downtime and Availability







Internet2 Advanced Layer 2 Service Core NodesDown TimeReporting Period Availability52 Week Availability


sdn-sw.albu.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.ashb.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99772%  100.00000%
sdn-sw.atla.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97495%  100.00000%
sdn-sw.bost.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99658%  100.00000%
sdn-sw.char.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.chic.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.95560%  100.00000%
sdn-sw.clev.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97970%  100.00000%
sdn-sw.denv.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.84574%  99.86604%
sdn-sw.elpa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98027%  100.00000%
sdn-sw.houh.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97970%  100.00000%
sdn-sw.jack.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97970%  100.00000%
sdn-sw.jcsn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98520%  99.98520%
sdn-sw.kans.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97951%  100.00000%
sdn-sw.losa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97989%  100.00000%
sdn-sw.minn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98653%  100.00000%
sdn-sw.newy32aoa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98008%  100.00000%
sdn-sw.phil.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.phoe.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99791%  100.00000%
sdn-sw.pitt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99962%  100.00000%
sdn-sw.port.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.rale.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.69642%  99.73550%
sdn-sw.salt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97970%  100.00000%
sdn-sw.seat.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99374%  100.00000%
sdn-sw.star.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97894%  100.00000%
sdn-sw.sunn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97970%  100.00000%
sdn-sw.tuls.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97970%  100.00000%
sdn-sw.wash.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97913%  100.00000%
      
Aggregate Internet2 Advanced Layer 2 Service Core Nodes0 hr 0 min0 hr 0 min100.00000%100.00000%99.96985%99.98469%

 NOTE: Numbers in italics represent downtime with scheduled  maintenance excluded. Internet2's definition of scheduled
  maintenance is any anticipated outage announced at least 72
  hours in advance of the outage start time.  
	    

	    
Internet2 Advanced Layer 2 Service Backbone CircuitsDown Time
Reporting Period Availability52 Week Availability


I2-ASHB-PITT-100GE-07737
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99317%99.99374%
I2-ATLA-CHAR-100GE-07738
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-ATLA-CHIC-100GE-07740
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.61616%99.69054%
I2-ATLA-HOUH-10GE-07742
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.37462%99.37462%
I2-ATLA-JACK-100GE-07739
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99886%100.00000%
I2-ATLA-JCSN-100GE-10734
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-ATLA-WASH-100GE-07738
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99526%100.00000%
I2-BATO-HOUH-100GE-08860
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99981%99.99981%
I2-BATO-JACK-100GE-11005
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99981%99.99981%
I2-CHAR-RALE-100GE-10633
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-CHIC-KANS-100GE-07745
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.97230%100.00000%
I2-CHIC-STAR-100GE-07743
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.75581%99.77004%
I2-CLEV-NEWY32AOA-100GE-07735
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.57366%99.60819%
I2-CLEV-PITT-100GE-10334
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99336%100.00000%
I2-CLEV-STAR-100GE-07736
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.95257%99.99639%
I2-DENV-KANS-100GE-07746
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.86453%99.90930%
I2-DENV-SALT-100GE-07747
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.96110%99.99981%
I2-ELPA-HOUH-100GE-07749
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.20556%99.31390%
I2-ELPA-LOSA-100GE-07750
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99981%100.00000%
I2-HOUH-JCSN-100GE-10783
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.98520%99.98520%
I2-HOUH-TULS-100GE-07751
               21 hr 54 min21 hr 54 min
               86.96429%86.96429%
               99.71596%99.74423%
I2-KANS-TULS-100GE-07753
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.91462%99.91519%
I2-LOSA-SALT-100GE-07757
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.92638%99.93188%
I2-LOSA-SUNN-100GE-07755
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.89716%99.89830%
I2-NEWY23AOA-PHIL-100GE-07759
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-PHIL-WASH-100GE-10867
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-PORT-SEAT-100GE-08997
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-PORT-SUNN-100GE-10343
               0 hr 1 min0 hr 1 min
               99.99008%99.99008%
               99.99905%99.99962%
I2-SALT-SUNN-100GE-07766
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.95541%99.96850%
      
Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits
                   21 hr 55 min0 hr 0 min
                   99.55015%99.55015%
                   99.88449%99.89997%


 NOTE: Numbers in italics represent downtime with scheduled  maintenance excluded. Internet2's definition of scheduled
  maintenance is any anticipated outage announced at least 72
  hours in advance of the outage start time.  

Upcoming Scheduled Maintenances





Ticket No.:1127:135



Subject:Maintenance - I2 AL2S Backbone PHIL-WASH



Affected:Backbone PHIL-WASH



Start Time:Tuesday, January 7, 2014, 4:00 AM (0400) UTC



End Time:Tuesday, January 7, 2014, 8:00 AM (0800) UTC



Description:   Backbone PHIL-WASH will be unavailable while
Level(3) Communications performs maintenance between Mclean, VA
and Millersville, MD. Outages are expected throughout the maintenance
window. Backbone traffic will re-route during this maintenance.
 Workgroup administrators will receive notifications from OESS
regarding circuits re-routed on the backbone.



  







Ticket No.:1154:135



Subject:Maintenance Window 1 of 2 - I2 AL2S Backbone MINN-STAR



Affected:Backbone MINN-STAR



Start Time:Tuesday, January 7, 2014, 6:01 AM (0601) UTC



End Time:Tuesday, January 7, 2014, 11:00 AM (1100) UTC



Description:   Backbone MINN-STAR will be unavailable while Zayo Engineers perform
maintenance.  An outage of up to 1 hour is expected; however, the
entire window is reserved.  Backbone traffic will re-route during this
maintenance. Workgroup administrators will receive notifications from
OESS regarding
circuits re-routed on the backbone. This is the first window of a two
window maintenance.



  







Ticket No.:1172:135



Subject:Maintenance - I2 AL2S Backbone DENV-SALT



Affected:Backbone DENV-SALT



Start Time:Tuesday, January 7, 2014, 11:00 AM (1100) UTC



End Time:Tuesday, January 7, 2014, 12:00 PM (1200) UTC



Description:   Backbone DENV-SALT will be unavailable while Internet2 Engineers and
Level(3) technicians perform maintenance in Salt Lake City, UT.  A
brief outage is expected; however, the entire window is reserved. 
Backbone traffic will re-route during this maintenance. Workgroup
administrators will receive notifications from OESS regarding circuits
re-routed on the backbone.



  







Ticket No.:1111:135



Subject:Maintenance 1 of 3 - I2 AL2S Backbone ATLA-JACK



Affected:Backbone ATLA-JACK



Start Time:Wednesday, January 8, 2014, 5:00 AM (0500) UTC



End Time:Wednesday, January 8, 2014, 11:00 AM (1100) UTC



Description:   Backbone ATLA-JACK will be unavailable while vendor Engineers perform
circuit maintenance in Jacksonville, FL.  Outages are expected, and
the entire window is reserved.  Backbone traffic will re-route during
this maintenance. This is the first of three maintenance windows.



  







Ticket No.:1112:135



Subject:Maintenance 2 of 3 - I2 AL2S Backbone ATLA-JACK



Affected:Backbone ATLA-JACK



Start Time:Thursday, January 9, 2014, 5:00 AM (0500) UTC



End Time:Thursday, January 9, 2014, 11:00 AM (1100) UTC



Description:   Backbone ATLA-JACK will be unavailable while vendor Engineers perform
circuit maintenance in Jacksonville, FL.  Outages are expected, and
the entire window is reserved.  Backbone traffic will re-route during
this maintenance. This is the second of three maintenance windows.



  







Ticket No.:1077:135



Subject:Maintenance - I2 AL2S Backbone HOUH-TULS



Affected:Backbone HOUH-TULS



Start Time:Friday, January 10, 2014, 6:01 AM (0601) UTC



End Time:Friday, January 10, 2014, 12:00 PM (1200) UTC



Description:   Backbone HOUH-TULS will be unavailable while Level(3)
Communications implement scheduled maintenance to splice backbone
cable as mandated by the Oklahoma Department of Transportation due
road widening project.  An outage is expected, and the entire window is
reserved. Backbone traffic will re-route during this maintenance.



  







Ticket No.:1113:135



Subject:Maintenance 3 of 3 - I2 AL2S Backbone ATLA-JACK



Affected:Backbone ATLA-JACK



Start Time:Saturday, January 11, 2014, 5:00 AM (0500) UTC



End Time:Saturday, January 11, 2014, 11:00 AM (1100) UTC



Description:   Backbone ATLA-JACK will be unavailable while vendor Engineers perform
circuit maintenance in Jacksonville, FL.  Outages are expected, and
the entire window is reserved.  Backbone traffic will re-route during
this maintenance. This is the third of three maintenance windows.