Internet2 Advanced Layer 2 Service Network Operations Report
05/05/2014 - 05/11/2014

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Network Resources

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Source Of Impact Start Time (UTC) End Time (UTC)

16792-High 2-High Brief Outage Resolved - I2 AL2S Backbone DALL-HOUS UndeterminedVendor 05/06/2014 6:10 PM 05/06/2014 6:11 PM
16962-High 2-High Brief Outage Resolved - I2 Al2S Backbone NEWY32AOA-PHIL Cut or Damaged FiberVendor 05/09/2014 2:02 PM 05/09/2014 2:03 PM
17012-High 2-High Brief Outage - I2 AL2S Backbone LOSA-PHOE InvestigatingUndetermined 05/10/2014 10:43 AM 05/10/2014 10:44 AM
17023-Elevated 3-Elevated Instability Resolved - I2 AL2S Backbone CHIC-KANS HardwareVendor 05/11/2014 1:30 AM 05/11/2014 5:39 AM

Unscheduled Outages Detail


Ticket No.:1679:135
Subject:Brief Outage Resolved - I2 AL2S Backbone DALL-HOUS
Source Of Impact:Vendor
Affected:Backbone DALL-HOUS
Start Time:Tuesday, May 6, 2014, 6:10 PM (1810) UTC
End Time:Tuesday, May 6, 2014, 6:11 PM (1811) UTC
Description:Backbone DALL-HOUS was briefly unavailable. Internet2's Vendor Engineers have advised that the root cause of this issue is undetermined.. Workgroup administrators receive notifications from OESS regarding circuits re-routed on the backbone.

Ticket No.:1696:135
Subject:Brief Outage Resolved - I2 Al2S Backbone NEWY32AOA-PHIL
Source Of Impact:Vendor
Affected:Backbone NEWY32AOA-PHIL
Participant MAGPI
Start Time:Friday, May 9, 2014, 2:02 PM (1402) UTC
End Time:Friday, May 9, 2014, 2:03 PM (1403) UTC
Description:Backbone NEWY32AOA-PHIL is now available to the community following a brief outage. Internet2's fiber provider reports the reason for outage was due to a fiber disturbance within the Level3 network.

Ticket No.:1701:135
Subject:Brief Outage - I2 AL2S Backbone LOSA-PHOE
Source Of Impact:Undetermined
Affected:Backbone LOSA-PHOE
Start Time:Saturday, May 10, 2014, 10:43 AM (1043) UTC
End Time:Saturday, May 10, 2014, 10:44 AM (1044) UTC
Description:Backbone LOSA-PHOE was briefly unavailable. Internet2 Engineers are investigating the cause; however, the reason for the outage is pending. Workgroup administrators receive notifications from OESS regarding circuits re-routed on the backbone.

Ticket No.:1702:135
Subject:Instability Resolved - I2 AL2S Backbone CHIC-KANS
Source Of Impact:Vendor
Affected:AL2S Backbone CHIC-KANS
Start Time:Sunday, May 11, 2014, 1:30 AM (0130) UTC
End Time:Sunday, May 11, 2014, 5:39 AM (0539) UTC
Description:The Internet2 AL2S Backbone circuit I2-CHIC-KANS-100GE-07745 is now stable. Level(3) and Internet2 Engineers have been contacted, however the reason for the instability is pending. Cienna techs reset a card in KANS which resulted in the circuit restoration. No further outages are anticipated.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Start Time (UTC) End Time (UTC)

1652 3-Elevated 2-High Maintenance 1 of 2 Completed - I2 AL2S Backbone ALBA-CLEV Circuit Vendor05/08/2014 4:31 AM 05/08/2014 4:33 AM

Scheduled Maintenances Detail

Ticket No.:1652:135
Subject:Maintenance 1 of 2 Completed - I2 AL2S Backbone ALBA-CLEV
Source Of Impact:Vendor
Affected:Backbone ALBA-CLEV
Start Time:Thursday, May 8, 2014, 4:31 AM (0431) UTC
End Time:Thursday, May 8, 2014, 4:33 AM (0433) UTC
Description: Backbone ALBA-CLEV was briefly unavailable while Level(3) Communications performed maintenance to repair a damaged cable in Buffalo, NY. The maintenance has been completed, and no further outages are expected. Backbone traffic was re-routed during this maintenance. Workgroup administrators received notifications from OESS regarding circuits re-routed on the backbone. *This was the first of 2 maintenance windows


Downtime and Availability



Internet2 Advanced Layer 2 Service Core NodesDown TimeReporting Period Availability52 Week Availability
sdn-sw.albu.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sdn-sw.alba.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99696% 100.00000%
sdn-sw.ashb.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99677% 100.00000%
sdn-sw.atla.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99867% 100.00000%
sdn-sw.bost.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99564% 100.00000%
sdn-sw.char.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sdn-sw.chic.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.96376% 99.98975%
sdn-sw.clev.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99867% 100.00000%
sdn-sw.dall.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99924% 100.00000%
sdn-sw.denv.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.85770% 99.85902%
sdn-sw.elpa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99943% 100.00000%
sdn-sw.houh.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.92752% 99.92885%
sdn-sw.jack.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99829% 100.00000%
sdn-sw.jcsn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98425% 99.98520%
sdn-sw.kans.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99810% 99.99943%
sdn-sw.losa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99886% 100.00000%
sdn-sw.minn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98596% 100.00000%
sdn-sw.newy32aoa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99905% 100.00000%
sdn-sw.phil.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99924% 100.00000%
sdn-sw.phoe.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99715% 100.00000%
sdn-sw.pitt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99962% 100.00000%
sdn-sw.port.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99924% 100.00000%
sdn-sw.rale.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98937% 99.99886%
sdn-sw.salt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99829% 100.00000%
sdn-sw.seat.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99279% 100.00000%
sdn-sw.star.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99791% 100.00000%
sdn-sw.sunn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99867% 100.00000%
sdn-sw.tuls.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99867% 100.00000%
sdn-sw.wash.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99810% 100.00000%

Aggregate Internet2 Advanced Layer 2 Service Core Nodes0 hr 0 min0 hr 0 min100.00000%100.00000%99.98855%99.99176%

NOTE: Numbers in italics represent downtime with scheduled maintenance excluded. Internet2's definition of scheduled maintenance is any anticipated outage announced at least 72 hours in advance of the outage start time.

Internet2 Advanced Layer 2 Service Backbone CircuitsDown Time Reporting Period Availability52 Week Availability
I2-ALBA-BOST-100GE-09210 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99393%99.99924%
I2-ALBA-CLEV-100GE-07735 0 hr 2 min0 hr 0 min 99.98016%100.00000% 99.99241%99.99981%
I2-ASHB-CHIC-100GE-11803 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98900%99.98975%
I2-ASHB-WASH-100GE-11823 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
I2-ATLA-CHAR-100GE-07738 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97970%99.97970%
I2-ATLA-CHIC-100GE-07740 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.81140%99.88179%
I2-ATLA-HOUH-10GE-07742 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
I2-ATLA-JACK-100GE-07739 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99412%100.00000%
I2-ATLA-JCSN-100GE-10734 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
I2-ATLA-JCSN-100GE-10784 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.67953%99.72355%
I2-ATLA-WASH-100GE-07738 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
I2-BATO-HOUH-100GE-08860 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.92543%99.92847%
I2-BATO-JACK-100GE-11005 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.88350%99.89488%
I2-BOST-NEWY32AOA-100GE-09211 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98634%100.00000%
I2-CHAR-RALE-100GE-10633 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97894%99.97970%
I2-CHIC-COLU4-100GE-11554 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98881%99.98956%
I2-CHIC-KANS-100GE-07745 4 hr 9 min4 hr 9 min 97.52976%97.52976% 99.92050%99.92164%
I2-CHIC-STAR-100GE-07743 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.84859%99.86358%
I2-CLEV-NEWY32AOA-100GE-07735 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98615%99.99924%
I2-CLEV-PITT-100GE-10334 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99336%100.00000%
I2-CLEV-STAR-100GE-07736 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.94991%99.98368%
I2-COLU4-KANS-100GE-11548 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98254%99.98254%
I2-DALL-HOUH-100GE-07751 0 hr 1 min0 hr 1 min 99.99008%99.99008% 99.92600%99.92866%
I2-DALL-TULS-100GE-11300 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.84403%99.84479%
I2-DENV-KANS-100GE-07746 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.83436%99.88141%
I2-DENV-SALT-100GE-07747 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.92676%99.96983%
I2-ELPA-HOUH-100GE-07749 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.40080%99.48163%
I2-ELPA-PHOE-100GE-07750 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.89716%99.91595%
I2-HOUH-JCSN-100GE-10783 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.91310%99.91405%
I2-HOUH-TULS-100GE-07751 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.68788%99.75068%
I2-KANS-TULS-100GE-07753 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99924%99.99981%
I2-LOSA-PHOE-100GE-09190 0 hr 1 min0 hr 1 min 99.99008%99.99008% 99.80760%99.80893%
I2-LOSA-SALT-100GE-07757 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.91481%99.93226%
I2-LOSA-SUNN-100GE-07755 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99829%99.99943%
I2-MINN-SEAT-100GE-09130 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.37557%99.54463%
I2-MINN-STAR-100GE-09299 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.88293%99.90475%
I2-NEWY23AOA-PHIL-100GE-07759 0 hr 1 min0 hr 1 min 99.99008%99.99008% 99.99905%99.99981%
I2-PHIL-WASH-100GE-10867 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.89375%100.00000%
I2-PORT-SEAT-100GE-08997 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99829%100.00000%
I2-PORT-SUNN-100GE-10343 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99829%99.99962%
I2-RALE-WASH-100GE-08888 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.79926%99.82829%
I2-SALT-SUNN-100GE-07766 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97533%99.99658%

Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits 4 hr 14 min0 hr 2 min 99.94000%99.94048% 99.90373%99.92424%


NOTE: Numbers in italics represent downtime with scheduled maintenance excluded. Internet2's definition of scheduled maintenance is any anticipated outage announced at least 72 hours in advance of the outage start time.



Upcoming Scheduled Maintenances

Ticket No.:1727:135
Subject:Emergency Maintenance - I2 AL2S Backbone ALBA-CLEV
Affected:Backbone ALBA-CLEV
Start Time:Friday, May 16, 2014, 12:00 PM (1200) UTC
End Time:Friday, May 16, 2014, 4:00 PM (1600) UTC
Description: Backbone ALBA-CLEV will be unavailable while Internet2 and vendor Engineers perform emergency hardware maintenance. A brief outage is expected; however, the entire window is reserved. Backbone traffic will re-route during this maintenance. Workgroup administrators will receive notifications from OESS regarding circuits re-routed on the backbone.

Ticket No.:1723:135
Subject:Maintenance - I2 AL2S Backbone BATO-JACK
Affected:Backbone BATO-JACK
Start Time:Tuesday, May 27, 2014, 5:00 AM (0500) UTC
End Time:Tuesday, May 27, 2014, 11:00 AM (1100) UTC
Description: Backbone BATO-JACK will be unavailable whileLevel(3) Communications perform maintenance in Baton rouge, LA. An outage of 2 hours is expected; however the entire window is reserved. Backbone traffic will re- route during this maintenance. Workgroup administrators will receive notifications from OESS regarding circuits re-routed on the backbone.

Ticket No.:1596:135
Subject:Maintenance - I2 AL2S Backbone MINN-SEAT
Affected:Backbone MINN-SEAT
Start Time:Saturday, May 31, 2014, 1:00 PM (1300) UTC
End Time:Saturday, May 31, 2014, 11:00 PM (2300) UTC
Description: Backbone MINN-SEAT will be unavailable while our fiber provider's third party provider performs a cable relocation in Judson and Dickinson, ND. This work must take place during daylight hours as the cable is located along the railroad. An outage of up to 3 hours is expected; however the entire window has been reserved.