Internet2 Advanced Layer 2 Service Network Operations Report
08/11/2014 - 08/17/2014

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None


Upgrades

None

New Network Resources

None



Unscheduled Outages Summary







Ticket Number
Customer Impact
Network Impact
Title
Outage Type
Source Of Impact
Start Time (UTC)

End Time (UTC)





20842-High
2-High

Brief Outage Resolved - I2 AL2S Backbone ATLA-JCSN
Human ErrorVendor
08/14/2014 8:17 AM
08/14/2014 8:18 AM


20892-High
2-High

Instability Resolved - I2 AL2S Backbone CHIC-COLU4 & CHIC-KANS
HardwareVendor
08/17/2014 4:11 PM
08/17/2014 10:02 PM






Unscheduled Outages Detail






Ticket No.:2084:135



Subject:Brief Outage Resolved - I2 AL2S Backbone ATLA-JCSN



Source Of Impact:Vendor



Affected:Backbone ATLA-JCSN



Start Time:Thursday, August 14, 2014, 8:17 AM (0817) UTC



End Time:Thursday, August 14, 2014, 8:18 AM (0818) UTC


Description:Backbone ATLA-JCSN was briefly unavailable.  Zayo technicians have
indicated that the outage was due to a fiber splice case repair
operation on an adjacent non-Internet2 circuit.
Workgroup administrators receive notifications from OESS regarding
circuits
re-routed on the backbone.







Ticket No.:2089:135



Subject:Instability Resolved - I2 AL2S Backbone CHIC-COLU4 & CHIC-KANS



Source Of Impact:Vendor



Affected:Backbone CHIC-COLU4
Backbone CHIC-KANS



Start Time:Sunday, August 17, 2014, 4:11 PM (1611) UTC



End Time:Sunday, August 17, 2014, 10:02 PM (2202) UTC


Description:The above backbones are now stable. Internet2's Fiber Provider Engineers report the reason for instability was due to card failure. The card has been replaced, and alarms have cleared. No further outages are expected. Workgroup administrators receive notifications from OESS
regarding circuits re-routed on the backbone.







Scheduled Maintenances Summary





Ticket Number
Customer Impact
Network Impact
Title

Maintenance Type
Source Of Impact
Start Time (UTC)
End Time (UTC)





2085
3-Elevated
2-High

Emergency Maintenance Completed - I2 AL2S Backbone ATLA-JACK
Hardware
Internal08/14/2014 6:07 PM
08/14/2014 6:18 PM


2068
3-Elevated
2-High

Maintenance Completed - I2 AL2S Backbone PORT-SEAT
HardwareVendor
08/15/2014 7:02 AM
08/15/2014 7:13 AM




Scheduled Maintenances Detail





Ticket No.:2085:135



Subject:Emergency Maintenance Completed - I2 AL2S Backbone ATLA-JACK



Source Of Impact:Internal



Affected:Backbone ATLA-JACK



Start Time:Thursday, August 14, 2014, 6:07 PM (1807) UTC



End Time:Thursday, August 14, 2014, 6:18 PM (1818) UTC


Description:   Backbone ATLA-JACK was unavailable while Level 3 Engineers, working 
with I2 Engineers, performed hardware replacement maintenance, which is 
completed.  Backbone traffic re-routed during this maintenance. Workgroup 
administrators will receive notifications from OESS regarding circuits re-
routed on the backbone.



  







Ticket No.:2068:135



Subject:Maintenance Completed - I2 AL2S Backbone PORT-SEAT



Source Of Impact:Vendor



Affected:Backbone PORT-SEAT



Start Time:Friday, August 15, 2014, 7:02 AM (0702) UTC



End Time:Friday, August 15, 2014, 7:13 AM (0713) UTC


Description:   Backbone PORT-SEAT was briefly unavailable while Level 3
Communications performed hardware maintenance.  Backbone traffic re-routed
during this maintenance. Workgroup administrators will receive
notifications from OESS regarding circuits re-routed on the backbone.



  










Downtime and Availability







Internet2 Advanced Layer 2 Service Core NodesDown TimeReporting Period Availability52 Week Availability


sdn-sw.albu.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.alba.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99905%  100.00000%
sdn-sw.ashb.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99905%  100.00000%
sdn-sw.atla.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99943%  100.00000%
sdn-sw.bato.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99905%  100.00000%
sdn-sw.bost.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99772%  100.00000%
sdn-sw.char.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.chic.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.96471%  99.98975%
sdn-sw.clev.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99943%  100.00000%
sdn-sw.colu4.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.dall.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99924%  100.00000%
sdn-sw.denv.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.85864%  99.85902%
sdn-sw.elpa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99943%  100.00000%
sdn-sw.eqch.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.houh.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.92828%  99.92885%
sdn-sw.jack.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.96319%  100.00000%
sdn-sw.jcsn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98425%  99.98520%
sdn-sw.kans.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99886%  99.99943%
sdn-sw.losa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99943%  100.00000%
sdn-sw.minn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98596%  100.00000%
sdn-sw.newy32aoa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99962%  100.00000%
sdn-sw.phil.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99924%  100.00000%
sdn-sw.phoe.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99924%  100.00000%
sdn-sw.pitt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99962%  100.00000%
sdn-sw.port.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99924%  100.00000%
sdn-sw.rale.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99810%  99.99886%
sdn-sw.salt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99905%  100.00000%
sdn-sw.seat.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99905%  100.00000%
sdn-sw.star.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99867%  100.00000%
sdn-sw.sunn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99943%  100.00000%
sdn-sw.tuls.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98444%  100.00000%
sdn-sw.wash.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.95105%  99.98387%
      
Aggregate Internet2 Advanced Layer 2 Service Core Nodes0 hr 0 min0 hr 0 min100.00000%100.00000%99.98758%99.99203%

 NOTE: Numbers in italics represent downtime with scheduled  maintenance excluded. Internet2's definition of scheduled
  maintenance is any anticipated outage announced at least 72
  hours in advance of the outage start time.  
	    

	    
Internet2 Advanced Layer 2 Service Backbone CircuitsDown Time
Reporting Period Availability52 Week Availability


I2-ALBA-BOST-100GE-09210
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.98634%100.00000%
I2-ALBA-CLEV-100GE-07735
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.97932%99.99981%
I2-ASHB-CHIC-100GE-11803
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.81026%99.90190%
I2-ASHB-PITT-100GE-07737
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.77117%99.88065%
I2-ASHB-WASH-100GE-09106
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.86092%99.98368%
I2-ASHB-WASH-100GE-11823
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.86092%99.98311%
I2-ATLA-CHAR-100GE-07738
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.96812%99.97932%
I2-ATLA-CHIC-100GE-07740
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.52546%99.71577%
I2-ATLA-HOUH-10GE-07742
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-ATLA-JACK-100GE-07739
               0 hr 11 min0 hr 0 min
               99.89087%100.00000%
               99.95389%99.99981%
I2-ATLA-JCSN-100GE-10734
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-ATLA-JCSN-100GE-10784
               0 hr 1 min0 hr 1 min
               99.99008%99.99008%
               99.44786%99.50307%
I2-ATLA-WASH-100GE-07738
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-BATO-HOUH-100GE-08860
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.90361%99.92847%
I2-BATO-JACK-100GE-11005
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.62394%99.73209%
I2-BOST-NEWY32AOA-100GE-09211
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.98160%100.00000%
I2-CHAR-RALE-100GE-10633
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.96774%99.97970%
I2-CHIC-COLU4-100GE-11554
               5 hr 51 min5 hr 51 min
               96.51786%96.51786%
               99.87743%99.91196%
I2-CHIC-KANS-100GE-07745
               5 hr 51 min5 hr 51 min
               96.51786%96.51786%
               99.66245%99.84347%
I2-CHIC-STAR-100GE-07743
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.67384%99.78597%
I2-CLEV-EQCH-100GE-07736
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.91196%99.91196%
I2-CLEV-NEWY32AOA-100GE-07735
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99962%100.00000%
I2-CLEV-PITT-100GE-10334
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.90323%100.00000%
I2-CLEV-STAR-100GE-07736
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.86737%99.98596%
I2-COLU4-KANS-100GE-11548
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.96566%99.98235%
I2-DALL-HOUH-100GE-07751
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.82980%99.87325%
I2-DALL-TULS-100GE-11300
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.82886%99.84460%
I2-DENV-ELPA-100GE-07748
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.97875%99.99260%
I2-DENV-KANS-100GE-07746
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.76947%99.83758%
I2-DENV-SALT-100GE-07747
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.83132%99.86775%
I2-ELPA-HOUH-100GE-07749
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.52470%99.58485%
I2-ELPA-PHOE-100GE-07750
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.89507%99.91595%
I2-ELPA-TUCS-100GE-07750
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-EQCH-STAR-100GE-09299
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.96300%99.97439%
I2-EQCH-MINN-100GE-12184
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99753%100.00000%
I2-HOUH-JCSN-100GE-10783
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.91177%99.91405%
I2-HOUH-TULS-100GE-07751
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.68940%99.75068%
I2-KANS-TULS-100GE-07753
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.89413%99.99981%
I2-LOSA-PHOE-100GE-09190
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.76055%99.80874%
I2-LOSA-SALT-100GE-07757
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.88730%99.93226%
I2-LOSA-SUNN-100GE-07755
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99374%99.99962%
I2-MINN-SEAT-100GE-09130
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.22738%99.45488%
I2-NEWY23AOA-PHIL-100GE-07759
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99431%99.99981%
I2-PHIL-WASH-100GE-10867
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.84081%99.98349%
I2-PORT-SEAT-100GE-08997
               0 hr 11 min0 hr 0 min
               99.89087%100.00000%
               99.98691%100.00000%
I2-PORT-SUNN-100GE-10343
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.98273%99.99810%
I2-RALE-WASH-100GE-08888
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.74025%99.81197%
I2-SALT-SUNN-100GE-07766
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.97780%99.99545%
      
Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits
                   12 hr 5 min0 hr 22 min
                   99.85016%99.85470%
                   99.85434%99.90727%


 NOTE: Numbers in italics represent downtime with scheduled  maintenance excluded. Internet2's definition of scheduled
  maintenance is any anticipated outage announced at least 72
  hours in advance of the outage start time.  

Upcoming Scheduled Maintenances





Ticket No.:2080:135



Subject:Maintenance 1 of 2 - I2 AL2S Backbones ATLA-CHIC and ATLA-JCSN



Affected:Backbone ATLA-CHIC 
Backbone ATLA-JCSN



Start Time:Tuesday, August 19, 2014, 4:00 AM (0400) UTC



End Time:Tuesday, August 19, 2014, 10:00 AM (1000) UTC



Description:   The above listed will be unavailable while Level(3) Communications
perform maintenance. Outages are expected throughout the maintenance
window. Backbone traffic will re-route during this maintenance.
Workgroup administrators will receive notifications from OESS
regarding circuits re-routed on the backbone. This is window 1 of a 2
night maintenance.



  







Ticket No.:2088:135



Subject:Maintenance - I2 AL2S Participant MREN



Affected:Participant MREN



Start Time:Wednesday, August 20, 2014, 3:00 AM (0300) UTC



End Time:Wednesday, August 20, 2014, 3:30 AM (0330) UTC



Description:   Participant MREN will be unavailable while MREN Engineers perform
maintenance. A brief outage is expected; the entire window is reserved.



  







Ticket No.:2081:135



Subject:Maintenance 2 of 2 - I2 AL2S Backbones ATLA-CHIC and ATLA-JCSN



Affected:Backbone ATLA-CHIC
Backbone ATLA-JCSN



Start Time:Wednesday, August 20, 2014, 4:00 AM (0400) UTC



End Time:Wednesday, August 20, 2014, 10:00 AM (1000) UTC



Description:   The above listed will be unavailable while Level(3) Communications
perform maintenance. Outages are expected throughout the maintenance
window. Backbone traffic will re-route during this maintenance.
Workgroup administrators will receive notifications from OESS
regarding circuits re-routed on the backbone. This is window 2 of a 2
night maintenance.



  







Ticket No.:2079:135



Subject:Maintenance - I2 AL2S Backbone MINN-SEAT



Affected:Backbone MINN-SEAT



Start Time:Saturday, August 23, 2014, 1:00 PM (1300) UTC



End Time:Saturday, August 23, 2014, 11:00 PM (2300) UTC



Description:   Backbone MINN-SEAT will be unavailable while Zayo Engineers
perform maintenance. An outage is expected, and the entire 
maintenance window has been reserved.  Backbone traffic
will re-route during this maintenance. Workgroup administrators will
receive notifications from OESS regarding circuits re-routed on the
backbone.



  







Ticket No.:2077:135



Subject:Maintenance 1 of 2 - I2 AL2S Backbone MINN-SEAT



Affected:Backbone MINN-SEAT



Start Time:Wednesday, August 27, 2014, 5:00 AM (0500) UTC



End Time:Wednesday, August 27, 2014, 10:00 AM (1000) UTC



Description:   Backbone MINN-SEAT will be unavailable while Zayo Engineers perform 
maintenance.  An outage is expected, and the entire maintenance 
window has been reserved.  Backbone traffic will re-route during this 
maintenance. Workgroup administrators will receive notifications from 
OESS regarding circuits re-routed on the backbone.

*This is the 1st of 2 maintenance windows *



  







Ticket No.:2052:135



Subject:Maintenance 1 of 2 - I2 AL2S Various Backbones



Affected:Backbone ASHB-CHIC
Backbone CHIC-CLEV
Backbone CLEV-EQCH



Start Time:Thursday, August 28, 2014, 4:00 AM (0400) UTC



End Time:Thursday, August 28, 2014, 10:00 AM (1000) UTC



Description:   Tha above listed backbones will be unavailable while
Internet2's Fiber Provider Engineers perform
maintenance.  An outage of 2 hours is expected;
however, the entire window is reserved.  Backbone traffic
will re-route during this maintenance. Workgroup administrators will
receive notifications from OESS regarding circuits re-routed on the
backbone.An alternate window has been reserved for date/time, should it be required.



  







Ticket No.:2078:135



Subject:Maintenance 2 of 2 - I2 AL2S Backbone MINN-SEAT



Affected:Backbone MINN-SEAT



Start Time:Thursday, August 28, 2014, 5:00 AM (0500) UTC



End Time:Thursday, August 28, 2014, 10:00 AM (1000) UTC



Description:   Backbone MINN-SEAT will be unavailable while Zayo Engineers perform
maintenance.  An outage is expected, and the entire maintenance
window has been reserved.  Backbone traffic will re-route during this
maintenance. Workgroup administrators will receive notifications from
OESS regarding circuits re-routed on the backbone.

*This is the 2nd of 2 maintenance windows *



  







Ticket No.:2053:135



Subject:Maintenance 2 of 2 - I2 AL2S Various Backbones



Affected:Backbone ASHB-CHIC
Backbone CHIC-CLEV
Backbone CLEV-EQCH



Start Time:Friday, August 29, 2014, 4:00 AM (0400) UTC



End Time:Friday, August 29, 2014, 10:00 AM (1000) UTC



Description:   Tha above listed backbones will be unavailable while
Internet2's Fiber Provider Engineers perform
maintenance.  An outage of 2 hours is expected;
however, the entire window is reserved.  Backbone traffic
will re-route during this maintenance. Workgroup administrators will
receive notifications from OESS regarding circuits re-routed on the
backbone. This is an alternate window for ticket 2052:135, should it be required.