Unified - Internet2 Advanced Layer 2 Service Network Operations Report
01/16/2017 - 01/22/2017

Unified - Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Network Resources

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Source Of Impact Start Time (UTC) End Time (UTC)

119204-Normal 1-Critical Brief Outage Resolved - I2 Optical DWDM System DALL-TULS Cut or Damaged FiberVendor 01/20/2017 2:47 PM 01/20/2017 2:54 PM

Unscheduled Outages Detail


Ticket No.:11920:144
Subject:Brief Outage Resolved - I2 Optical DWDM System DALL-TULS
Source Of Impact:Vendor
Affected:DWDM System DALL-TULS
AL2S Backbone DALL-TULS
IP Backbone HOUS-KANS, HOUH-TULS
Optical Member ESnet
Optical Member NOAA N-Wave
Optical Member OneNet
Start Time:Friday, January 20, 2017, 2:47 PM (1447) UTC
End Time:Friday, January 20, 2017, 2:54 PM (1454) UTC
Description:The above listed assets are now available to the community following a brief outage. Level (3) Communications Engineers reported that the reason for the outage was a fiber issue in Drumright, OK that impacted unprotected services.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Start Time (UTC) End Time (UTC)

11771 3-Elevated 1-Critical Maintenance Completed - I2 Optical DWDM System DENV-KANS Circuit Vendor01/17/2017 7:13 AM 01/17/2017 8:02 AM
11863 3-Elevated 2-High Maintenance Completed - I2 AL2S Backbone RALE-WASH HardwareVendor 01/21/2017 3:01 AM 01/21/2017 3:19 AM
11922 3-Elevated 1-Critical Emergency Maintenance Completed - I2 AL2S Core Node ASHB Software Internal01/21/2017 5:01 AM 01/21/2017 5:05 AM

Scheduled Maintenances Detail

Ticket No.:11771:144
Subject:Maintenance Completed - I2 Optical DWDM System DENV-KANS
Source Of Impact:Vendor
Affected:DWDM System DENV-KANS
AL2S Backbone DENV-KANS
IP Backbone KANS-SALT
Optical Member ESnet
Optical Member CENIC
Optical Member NOAA N-Wave
Peer GEANT
Start Time:Tuesday, January 17, 2017, 7:13 AM (0713) UTC
End Time:Tuesday, January 17, 2017, 8:02 AM (0802) UTC
Description: The above listed assets are now available after Level(3) Communications performed maintenance to replace damaged cable on an abandoned Railroad bridge in Kansas City, MO. Maintenance has been completed. No further outages are expected.

Ticket No.:11863:144
Subject:Maintenance Completed - I2 AL2S Backbone RALE-WASH
Source Of Impact:Vendor
Affected:AL2S Backbone RALE-WASH
IP Backbone ATLA-CLEV
Start Time:Saturday, January 21, 2017, 3:01 AM (0301) UTC
End Time:Saturday, January 21, 2017, 3:19 AM (0319) UTC
Description: The above listed asset is now available after Level(3) Engineers performed maintenance to replace an OCLD card in McLean, VA. Maintenance is now complete. No further outages are expected.

Ticket No.:11922:144
Subject:Emergency Maintenance Completed - I2 AL2S Core Node ASHB
Source Of Impact:Internal
Affected:AL2S Core Node ASHB
AL2S Backbone ASHB-CHIC, ASHB-PITT, ASHB-CLEV & ASHB-WASH
IP Backbone ASHB-ATLA, ASHB-CHIC, ASHB-NEWY32AOA, ASHB-CLEV & ASHB-
WASH
Start Time:Saturday, January 21, 2017, 5:01 AM (0501) UTC
End Time:Saturday, January 21, 2017, 5:05 AM (0505) UTC
Description: The above listed assets are now available after Internet2 Engineers performed maintenance. Maintenance has been completed. No further outages are expected.


Downtime and Availability



Unified - Internet2 Advanced Layer 2 Service Core NodesDown TimeReporting Period Availability52 Week Availability
sdn-sw.reno.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sdn-sw.albu.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sdn-sw.alba.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99338% 100.00000%
sdn-sw.ashb.net.internet2.edu 0 hr 4 min0 hr 0 min 99.96032%100.00000% 99.96462% 100.00000%
sdn-sw.atla.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.96386% 100.00000%
sdn-sw.bato.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sdn-sw.bost.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sdn-sw.char.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.96083% 100.00000%
sdn-sw.chic.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.95402% 100.00000%
sdn-sw.clev.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sdn-sw.colu4.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sdn-sw.dall.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99962% 100.00000%
sdn-sw.denv.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.95269% 99.99924%
sdn-sw.elpa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.93964% 100.00000%
sdn-sw.eqch.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sdn-sw.houh.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.96367% 100.00000%
sdn-sw.jack.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.95686% 100.00000%
sdn-sw.jcsn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sdn-sw.kans.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.92639% 100.00000%
sdn-sw.losa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.96405% 100.00000%
sdn-sw.minn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sdn-sw.miss2.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99659% 100.00000%
sdn-sw.newy32aoa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.94815% 100.00000%
sdn-sw.phil.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97824% 99.99243%
sdn-sw.phoe.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.94323% 100.00000%
sdn-sw.pitt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.95326% 100.00000%
sdn-sw.port.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sdn-sw.rale.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sdn-sw.salt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.96708% 100.00000%
sdn-sw.seat.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.92677% 100.00000%
sdn-sw.star.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.94437% 100.00000%
sdn-sw.sunn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.93869% 100.00000%
sdn-sw.tuls.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.94267% 100.00000%
sdn-sw.wash.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.95023% 100.00000%
sdn-srv2.chic.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sdn-srv3.chic.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%

Aggregate Unified - Internet2 Advanced Layer 2 Service Core Nodes0 hr 4 min0 hr 4 min99.99890%100.00000%99.97303%99.99977%

NOTE: Numbers in italics represent downtime with scheduled maintenance excluded. Internet2's definition of scheduled maintenance is any anticipated outage announced at least 72 hours in advance of the outage start time.

Unified - Internet2 Advanced Layer 2 Service Backbone CircuitsDown Time Reporting Period Availability52 Week Availability
I2-ALBA-BOST-100GE-09210 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.89763%99.90444%
I2-ALBA-CLEV-100GE-07735 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.94040%100.00000%
I2-ASHB-CHIC-100GE-11803 0 hr 4 min0 hr 0 min 99.96032%100.00000% 99.68249%99.79942%
I2-ASHB-PITT-100GE-07737 0 hr 4 min0 hr 0 min 99.96032%100.00000% 99.80964%99.92601%
I2-ASHB-WASH-100GE-09106 0 hr 4 min0 hr 0 min 99.96032%100.00000% 99.65959%99.90274%
I2-ASHB-WASH-100GE-11823 0 hr 4 min0 hr 0 min 99.96032%100.00000% 99.58882%99.74682%
I2-ATLA-CHAR-100GE-07739 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
I2-ATLA-CINC-100GE-07740 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
I2-ATLA-HOUH-10GE-07742 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
I2-ATLA-JACK-100GE-07739 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.91863%99.99868%
I2-ATLA-JCSN-100GE-10734 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
I2-ATLA-JCSN-100GE-10784 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.25920%99.48853%
I2-ATLA-LOUI-100GE-07740 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.48172%99.65070%
I2-ATLA-CHAR-100GE-07738 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.80662%99.88193%
I2-ATLA-WASH-100GE-54536 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.67075%99.84541%
I2-BATO-HOUH-100GE-08860 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.94796%100.00000%
I2-BATO-JACK-100GE-11005 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.17953%99.38749%
I2-BOST-HART2-100GE-09211 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98202%99.98354%
I2-CHAR-RALE-100GE-10633 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.94285%99.99849%
I2-CHIC-INDI-100GE-50993 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.93926%99.99981%
I2-CINC-INDI-100GE-51692 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
I2-CINC-LOUI-100GE-54197 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.76404%99.77293%
I2-CHIC-COLU4-100GE-11554 0 hr 0 min0 hr 0 min 100.00000%100.00000% 98.95398%99.11577%
I2-CHIC-KANS-100GE-07745 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.85789%99.99622%
I2-CHIC-STAR-100GE-07743 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.85525%100.00000%
I2-CLEV-EQCH-100GE-66186 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99149%100.00000%
I2-CLEV-NEWY32AOA-100GE-07735 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
I2-CLEV-PITT-100GE-10334 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.89290%99.98448%
I2-CLEV-STAR-100GE-07736 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
I2-COLU4-KANS-100GE-11548 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.92620%100.00000%
I2-DALL-HOUH-100GE-07751 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.60793%99.74152%
I2-DALL-TULS-100GE-11300 0 hr 7 min0 hr 7 min 99.93056%99.93056% 99.64786%99.74833%
I2-DENV-ELPA-100GE-07748 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.85222%99.99924%
I2-DENV-KANS-100GE-07746 0 hr 49 min0 hr 0 min 99.51389%100.00000% 99.43063%99.64861%
I2-DENV-SALT-100GE-07747 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.91977%99.99924%
I2-ELPA-HOUH-100GE-07749 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.72639%99.87549%
I2-ELPA-PHOE-100GE-07750 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
I2-ELPA-TUCS-100GE-07750 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.91996%100.00000%
I2-EQCH-STAR-100GE-09299 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.91561%99.99981%
I2-EQCH-MINN-100GE-12184 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.48986%99.74152%
I2-HART2-NEWY32AOA-100GE-12947 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.91882%99.98959%
I2-HOUH-HOUS-100GE-09379 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.92980%99.97710%
I2-HOUH-JCSN-100GE-10783 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.89612%99.93245%
I2-HOUH-TULS-100GE-07751 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
I2-KANS-MINN-100GE-12675 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.88855%99.96216%
I2-KANS-TULS-100GE-07753 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.80718%99.99981%
I2-LASV-LOSA-100GE-53802 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.96405%100.00000%
I2-LASV-SALT-100GE-07757 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.72336%99.90236%
I2-LOSA-PHOE-100GE-09190 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.80794%99.94494%
I2-LOSA-SUNN-100GE-07755 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.90142%99.99868%
I2-MINN-MISS2-100GE-09130 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.21681%99.54795%
I2-MISS2-SEAT-100GE-13237 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.50008%99.68911%
I2-NEWY23AOA-PHIL-100GE-07759 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.39071%99.48210%
I2-PHIL-WASH-100GE-10867 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.53830%99.66356%
I2-PHOE-TUCS-100GE-11990 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.92791%99.99924%
I2-PORT-SEAT-100GE-08997 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.85411%99.96556%
I2-PORT-SUNN-100GE-10343 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.89536%99.95667%
I2-RALE-WASH-100GE-08888 0 hr 18 min0 hr 0 min 99.82143%100.00000% 99.81153%99.94796%
I2-SALT-SEAT-100GE-08998 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.79810%99.99905%
I2-RENO-SALT-100GE-53725 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.78012%99.84768%
I2-RENO-SUNN-100GE-07766 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.60661%99.79110%

Aggregate All Unified - Internet2 Advanced Layer 2 Service Backbone Circuits 1 hr 30 min1 hr 23 min 99.98536%99.99886% 99.78059%99.88089%


NOTE: Numbers in italics represent downtime with scheduled maintenance excluded. Internet2's definition of scheduled maintenance is any anticipated outage announced at least 72 hours in advance of the outage start time.



Upcoming Scheduled Maintenances

Ticket No.:11923:144
Subject:Maintenance - I2 AL2S Backbone MINN-MISS2
Affected:AL2S Backbone MINN-MISS2
IP Net+ Provider Code42
Start Time:Saturday, January 28, 2017, 4:00 PM (1600) UTC
End Time:Sunday, January 29, 2017, 1:00 AM (0100) UTC
Description: *Please note the maintenance times have been updated* The above listed asset will be unavailable while Zayo Engineers perform maintenance. An outage is expected. The entire window is reserved. Backbone traffic will re-route during this maintenance. Workgroup administrators will receive notifications from OESS regarding circuits re-routed on the backbone.

Ticket No.:11998:144
Subject:Maintenance - I2 AL2S Participant Metropolitan Research & Education Network
Affected:AL2S Participant Metropolitan Research & Education Network
Start Time:Sunday, January 29, 2017, 11:00 AM (1100) UTC
End Time:Sunday, January 29, 2017, 12:00 PM (1200) UTC
Description: The above listed asset will be unavailable while Metropolitan Research & Education Network Engineers perform software upgrade maintenance. An outage of 15 minutes is expected. The entire window is reserved.

Ticket No.:11709:144
Subject:Maintenance - I2 Optical Member Center for Education Network Initiatives in California
Affected:Member Center for Education Network Initiatives in California
Start Time:Sunday, January 29, 2017, 8:00 PM (2000) UTC
End Time:Monday, January 30, 2017, 3:00 AM (0300) UTC
Description: Member Center for Education Network Initiatives in California's Optical circuit I2- SEAT-SUNN-100GE-07910 will be unavailable while CENIC Engineers perform maintenance. Outages are expected. The entire window is reserved.

Ticket No.:11979:144
Subject:Maintenance - I2 Optical Member ESnet
Affected:Member ESnet
Start Time:Tuesday, January 31, 2017, 5:00 AM (0500) UTC
End Time:Tuesday, January 31, 2017, 10:00 AM (1000) UTC
Description: Member ESnet's Optical circuit ESNET-LBNL-STAR-100GE-07853 will be unavailable while Level(3) Engineers perform maintenance. A brief outage is expected, however the entire maintenance window has been reserved.

Ticket No.:12003:144
Subject:Maintenance 1 of 2 - I2 AL2S Backbone MINN-MISS2
Affected:AL2S Backbone MINN-MISS2
IP Net+ Provider Code42
Start Time:Monday, February 6, 2017, 6:00 AM (0600) UTC
End Time:Monday, February 6, 2017, 11:00 AM (1100) UTC
Description: The above listed asset will be unavailable while Zayo Engineers perform maintenance. An outage of is expected. The entire window is reserved. Backbone traffic will re-route during this maintenance. Workgroup administrators will receive notifications from OESS regarding circuits re-routed on the backbone. This is maintenance window 1 of 2.

Ticket No.:11952:144
Subject:Maintenance - I2 Optical Member NOAA N-Wave
Affected:Optical Member NOAA N-Wave
Start Time:Tuesday, February 7, 2017, 5:00 AM (0500) UTC
End Time:Tuesday, February 7, 2017, 11:00 AM (1100) UTC
Description: Member NOAA N-Wave's Optical circuit I2-ATLA-CHAR-10GE-07618 will be unavailable while MCNC Engineers perform maintenance. A brief outage is expected, however the entire maintenance window has been reserved.

Ticket No.:12004:144
Subject:Maintenance 2 of 2 - I2 AL2S Backbone MINN-MISS2
Affected:AL2S Backbone MINN-MISS2
IP Net+ Provider Code42
Start Time:Tuesday, February 7, 2017, 6:00 AM (0600) UTC
End Time:Tuesday, February 7, 2017, 11:00 AM (1100) UTC
Description: The above listed asset will be unavailable while Zayo Engineers perform maintenance. An outage of is expected. The entire window is reserved. Backbone traffic will re-route during this maintenance. Workgroup administrators will receive notifications from OESS regarding circuits re-routed on the backbone. This is maintenance window 2 of 2.

Ticket No.:11730:144
Subject:Maintenance - I2 Optical Circuit GLOBAL-LOND-WASH2-100GE-01601
Affected:
Start Time:Wednesday, February 8, 2017, 5:00 AM (0500) UTC
End Time:Wednesday, February 8, 2017, 10:00 AM (1000) UTC
Description: *Kindly Note the Updated Maintenance Schedule* The above listed asset will be unavailable while vendor engineers perform maintenance. Outages are expected. The entire window is reserved.

Ticket No.:11925:144
Subject:Maintenance - I2 AL2S Circuit I2-LOSA-SING-100GE-55449
Affected:Internet2 Singapore
Start Time:Saturday, February 11, 2017, 5:00 PM (1700) UTC
End Time:Saturday, February 11, 2017, 7:00 PM (1900) UTC
Description: The above listed asset will be unavailable while Level(3) Engineers perform maintenance. An outage of 2 hours is expected. The entire window is reserved.

Ticket No.:12018:144
Subject:Maintenance 1 of 2 - I2 Optical DWDM System CHIC-INDI
Affected:DWDM System CHIC-INDI
AL2S Backbone CHIC-INDI
IP Backbone ATLA-CHIC
Start Time:Thursday, February 23, 2017, 5:00 AM (0500) UTC
End Time:Thursday, February 23, 2017, 11:00 AM (1100) UTC
Description: *Please note corrected End time* The above listed assets will be unavailable while Level(3) Communications conducts maintenance to repair fiber in Wolcott, IN. Outages are expected. The entire window is reserved. This is maintenance 1 of 2.

Ticket No.:12022:144
Subject:Maintenance 2 of 2 - I2 Optical DWDM System CHIC-INDI
Affected:DWDM System CHIC-INDI
AL2S Backbone CHIC-INDI
IP Backbone ATLA-CHIC
Start Time:Friday, February 24, 2017, 5:00 AM (0500) UTC
End Time:Friday, February 24, 2017, 11:00 AM (1100) UTC
Description: The above listed assets will be unavailable while Level(3) Communications conducts maintenance to repair fiber in Wolcott, IN. Outages are expected. The entire window is reserved. This is maintenance 2 of 2.