Unified - Internet2 Advanced Layer 2 Service Network Operations Report
05/15/2017 - 05/21/2017

Unified - Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Network Resources

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Source Of Impact Start Time (UTC) End Time (UTC)

138034-Normal 1-Critical Brief Outage Resolved - I2 Optical Various Circuits Human ErrorVendor 05/15/2017 6:08 PM 05/15/2017 6:15 PM
138954-Normal 1-Critical Brief Outage Resolved - I2 Optical DWDM System RENO-SACR Cut or Damaged FiberVendor 05/19/2017 4:12 PM 05/19/2017 4:13 PM
139104-Normal 2-High Brief Outage Resolved - I2 AL2S Backbone BATO-JACK UndeterminedVendor 05/20/2017 10:20 PM 05/20/2017 10:21 PM

Unscheduled Outages Detail


Ticket No.:13803:144
Subject:Brief Outage Resolved - I2 Optical Various Circuits
Source Of Impact:Vendor
Affected:AL2S Backbones ATLA-CHIC, ATLA-LOUI, & ATLA-JCSN
IP Backbones ATLA-CHIC, ATLA-LOUI, & ATLA-JCSN
Optical Member NOAA N-Wave
Optical Member NORDUnet
Optical Member MissiON
Optical Member ESnet
IP Connector Indiana Gigapop
Start Time:Monday, May 15, 2017, 6:08 PM (1808) UTC
End Time:Monday, May 15, 2017, 6:15 PM (1815) UTC
Description:The above listed assets are now available following a brief outage. Level(3) engineers have been contacted. The reason for the outage is due to a fiber bump.

Ticket No.:13895:144
Subject:Brief Outage Resolved - I2 Optical DWDM System RENO-SACR
Source Of Impact:Vendor
Affected:DWDM System RENO-SACR
AL2S Backbone RENO-SUNN
IP Backbone RENO-SUNN
Member PAC-12
Member ESnet
Member ESnet
Start Time:Friday, May 19, 2017, 4:12 PM (1612) UTC
End Time:Friday, May 19, 2017, 4:13 PM (1613) UTC
Description:Optical DWDM System RENO-SACR is now available after a brief outage. Level(3) engineers have been contacted. The reason for the brief outage was due to a fiber bump between Emigrant Gap, CA and Auburn, CA.

Ticket No.:13910:144
Subject:Brief Outage Resolved - I2 AL2S Backbone BATO-JACK
Source Of Impact:Vendor
Affected:AL2S Backbone BATO-JACK
IP Backbone ATLA-HOUS
Start Time:Saturday, May 20, 2017, 10:20 PM (2220) UTC
End Time:Saturday, May 20, 2017, 10:21 PM (2221) UTC
Description:The above listed assets are now available after a brief outage. Level(3) engineers are investigating the cause. The reason for the outage is indeterminate. Workgroup administrators receive notifications from OESS regarding circuits re-routed on the backbone.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Start Time (UTC) End Time (UTC)

13815 4-Normal 1-Critical Emergency Maintenance Completed - I2 Optical DWDM System KANS-SAIN Circuit Vendor05/17/2017 4:13 AM 05/17/2017 4:39 AM
13883 4-Normal 1-Critical Emergency Maintenance Completed - I2 Optical DWDM System KANS-SAIN CircuitVendor 05/19/2017 2:09 AM 05/19/2017 2:19 AM

Scheduled Maintenances Detail

Ticket No.:13815:144
Subject:Emergency Maintenance Completed - I2 Optical DWDM System KANS-SAIN
Source Of Impact:Vendor
Affected:DWDM System KANS-SAIN
AL2S Backbone CHIC-KANS
IP Backbone CHIC-KANS
Optical Member NOAA N-Wave
Optical Member ESnet
Optical Member CENIC
Start Time:Wednesday, May 17, 2017, 4:13 AM (0413) UTC
End Time:Wednesday, May 17, 2017, 4:39 AM (0439) UTC
Description: The above listed assets are now available after Level(3) Communications performed maintenance. This maintenance has been completed. No further outages are expected.

Ticket No.:13883:144
Subject:Emergency Maintenance Completed - I2 Optical DWDM System KANS-SAIN
Source Of Impact:Vendor
Affected:DWDM System KANS-SAIN
Optical Member NOAA N-Wave
Optical Member ESnet
Optical Member CENIC
AL2S Backbone CHIC-KANS
IP Backbone CHIC-KANS
AL2S Participant GEANT/EUMETSAT
Start Time:Friday, May 19, 2017, 2:09 AM (0209) UTC
End Time:Friday, May 19, 2017, 2:19 AM (0219) UTC
Description: The above listed assets was unavailable while Level(3) Communications performed maintenance. This maintenance has been completed.


Downtime and Availability



Unified - Internet2 Advanced Layer 2 Service Core NodesDown TimeReporting Period Availability52 Week Availability
sdn-sw.reno.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sdn-sw.albu.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sdn-sw.alba.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99146% 99.99810%
sdn-sw.ashb.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99924% 100.00000%
sdn-sw.atla.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.96376% 100.00000%
sdn-sw.bato.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sdn-sw.bost.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sdn-sw.char.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.95845% 100.00000%
sdn-sw.chic.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.95389% 100.00000%
sdn-sw.clev.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sdn-sw.colu4.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sdn-sw.dall.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sdn-sw.denv.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.95257% 99.99924%
sdn-sw.elpa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.93568% 99.99981%
sdn-sw.eqch.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97932% 100.00000%
sdn-sw.houh.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.96357% 100.00000%
sdn-sw.jack.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.95408% 100.00000%
sdn-sw.jcsn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97628% 99.97628%
sdn-sw.kans.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.92619% 100.00000%
sdn-sw.losa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.96395% 100.00000%
sdn-sw.minn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.96376% 100.00000%
sdn-sw.miss2.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sdn-sw.newy32aoa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.94801% 100.00000%
sdn-sw.phil.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sdn-sw.phoe.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sdn-sw.pitt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.94896% 100.00000%
sdn-sw.port.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sdn-sw.rale.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sdn-sw.salt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.96699% 100.00000%
sdn-sw.seat.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sdn-sw.star.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.91746% 100.00000%
sdn-sw.sunn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.93852% 100.00000%
sdn-sw.tuls.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.93871% 99.99791%
sdn-sw.wash.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.95010% 100.00000%
sdn-srv2.chic.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sdn-srv3.chic.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%

Aggregate Unified - Internet2 Advanced Layer 2 Service Core Nodes0 hr 0 min0 hr 0 min100.00000%100.00000%99.97475%99.99920%

NOTE: Numbers in italics represent downtime with scheduled maintenance excluded. Internet2's definition of scheduled maintenance is any anticipated outage announced at least 72 hours in advance of the outage start time.

Unified - Internet2 Advanced Layer 2 Service Backbone CircuitsDown Time Reporting Period Availability52 Week Availability
I2-ALBA-BOST-100GE-09210 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.89545%99.90228%
I2-ALBA-CLEV-100GE-07735 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.93815%99.99810%
I2-ASHB-CHIC-100GE-11803 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.85940%99.97932%
I2-ASHB-PITT-100GE-07737 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.92581%99.99051%
I2-ASHB-WASH-100GE-09106 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.80590%99.95560%
I2-ASHB-WASH-100GE-11823 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.80931%99.91234%
I2-ASHB-WASH-100GE-55815 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.89071%99.98786%
I2-ATLA-CHAR-100GE-07738 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.92164%99.99943%
I2-ATLA-CHAR-100GE-07739 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
I2-ATLA-CINC-100GE-07740 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
I2-ATLA-HOUH-10GE-07742 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
I2-ATLA-JACK-100GE-07739 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.72962%99.80988%
I2-ATLA-JCSN-100GE-10734 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
I2-ATLA-JCSN-100GE-10784 0 hr 7 min0 hr 7 min 99.93056%99.93056% 99.31599%99.47974%
I2-ATLA-LOUI-100GE-07740 0 hr 7 min0 hr 7 min 99.93056%99.93056% 99.11677%99.29645%
I2-ATLA-WASH-100GE-54536 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.77952%99.98748%
I2-BATO-HOUH-100GE-08860 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.94782%100.00000%
I2-BATO-JACK-100GE-11005 0 hr 1 min0 hr 1 min 99.99008%99.99008% 98.98205%99.25300%
I2-BOST-HART2-100GE-09211 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98179%99.98179%
I2-CHAR-RALE-100GE-10633 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.94042%99.99848%
I2-CHIC-COLU4-100GE-11554 0 hr 0 min0 hr 0 min 100.00000%100.00000% 98.94904%99.11373%
I2-CHIC-EQCH-100GE-55918 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.93302%99.99981%
I2-CHIC-INDI-100GE-50993 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.78408%99.85049%
I2-CHIC-KANS-100GE-07745 0 hr 36 min0 hr 0 min 99.64286%100.00000% 99.84802%99.99621%
I2-CHIC-STAR-100GE-07743 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.86965%99.99829%
I2-CINC-INDI-100GE-51692 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.93056%99.93340%
I2-CINC-LOUI-100GE-54197 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.66587%99.67479%
I2-CLEV-EQCH-100GE-66186 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.90190%99.99962%
I2-CLEV-NEWY32AOA-100GE-07735 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
I2-CLEV-PITT-100GE-10334 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.88824%99.98425%
I2-CLEV-STAR-100GE-07736 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
I2-COLU4-KANS-100GE-11548 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.92600%100.00000%
I2-DALL-HOUH-100GE-07751 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.60743%99.74101%
I2-DALL-TULS-100GE-11300 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.78541%99.87041%
I2-DENV-ELPA-100GE-07748 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.86548%99.99905%
I2-DENV-KANS-100GE-07746 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.68750%99.83113%
I2-DENV-SALT-100GE-07747 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.91576%99.99924%
I2-ELPA-HOUH-100GE-07749 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.48600%99.67991%
I2-ELPA-PHOE-100GE-07750 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
I2-ELPA-TUCS-100GE-07750 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.91595%99.99981%
I2-EQCH-MINN-100GE-12184 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.48505%99.72374%
I2-EQCH-STAR-100GE-09299 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.84195%99.99981%
I2-HART2-NEWY32AOA-100GE-12947 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.84555%99.95332%
I2-HOUH-HOUS-100GE-09174 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.84366%99.89109%
I2-HOUH-HOUS-100GE-09379 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.85751%99.90494%
I2-HOUH-JCSN-100GE-09155 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.75505%99.79337%
I2-HOUH-JCSN-100GE-10783 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.75524%99.79356%
I2-HOUH-TULS-100GE-07751 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
I2-KANS-MINN-100GE-12675 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.88635%99.99639%
I2-KANS-TULS-100GE-07753 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.80286%99.99772%
I2-LASV-LOSA-100GE-53802 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.96357%100.00000%
I2-LASV-SALT-100GE-07757 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.72260%99.90209%
I2-LOSA-PHOE-100GE-09190 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.94441%99.99886%
I2-LOSA-SUNN-100GE-07755 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.79337%99.91614%
I2-MINN-MISS2-100GE-09036 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.72791%99.91595%
I2-MINN-MISS2-100GE-09130 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.33440%99.66302%
I2-MISS2-SEAT-100GE-13237 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.61085%99.68826%
I2-MISS2-SEAT-100GE-13238 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99962%99.99962%
I2-NEWY23AOA-PHIL-100GE-07759 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.70932%99.78332%
I2-PHIL-WASH-100GE-10867 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.70230%99.77725%
I2-PHOE-TUCS-100GE-11990 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98463%99.99924%
I2-PORT-SEAT-100GE-08997 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.96547%99.96547%
I2-PORT-SUNN-100GE-10343 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.88900%99.97533%
I2-RALE-WASH-100GE-08888 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.80267%99.97230%
I2-RENO-SALT-100GE-53725 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.81425%99.84726%
I2-RENO-SUNN-100GE-07766 0 hr 1 min0 hr 1 min 99.99008%99.99008% 99.66985%99.79375%
I2-SALT-SEAT-100GE-08998 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.90930%99.99905%

Aggregate All Unified - Internet2 Advanced Layer 2 Service Backbone Circuits 0 hr 52 min0 hr 36 min 99.99230%99.99763% 99.79727%99.88738%


NOTE: Numbers in italics represent downtime with scheduled maintenance excluded. Internet2's definition of scheduled maintenance is any anticipated outage announced at least 72 hours in advance of the outage start time.



Upcoming Scheduled Maintenances

Ticket No.:13904:144
Subject:Maintenance - I2 AL2S Participant GEANT
Affected:AL2S Participant GEANT
Start Time:Sunday, June 18, 2017, 7:00 PM (1900) UTC
End Time:Monday, June 19, 2017, 5:00 AM (0500) UTC
Description: The above listed asset will be unavailable while GEANT performs maintenance. Outages are expected. The entire window is reserved.

Ticket No.:14216:144
Subject:Maintenance - I2 Optical Circuit I2-NEWY32AOA-WASH-100GE-21036
Affected:
Start Time:Monday, June 19, 2017, 4:00 AM (0400) UTC
End Time:Monday, June 19, 2017, 5:00 AM (0500) UTC
Description: The above listed assest will be unavailable while Internet2 Engineers perform maintenance. An outage is expected. The entire window is reserved.

Ticket No.:14223:144
Subject:Maintenance - I2 AL2S Participant NOAA N-Wave
Affected:AL2S Participant NOAA N-Wave
Start Time:Tuesday, June 20, 2017, 1:00 AM (0100) UTC
End Time:Tuesday, June 20, 2017, 3:00 AM (0300) UTC
Description: The above listed asset will be unavailable while N-Wave Engineers perform maintenance in Seattle, WA. A brief outage is expected. The entire window is reserved.Z

Ticket No.:14189:144
Subject:Maintenance - I2 Optical DWDM System BATO-HOUH
Affected:DWDM System BATO-HOUH
AL2S BATO-HOUH
IP Backbone ATLA-HOUS
Member NOAA N-Wave
Member Louisiana Optical Network Initiative
Start Time:Tuesday, June 20, 2017, 5:00 AM (0500) UTC
End Time:Tuesday, June 20, 2017, 7:00 AM (0700) UTC
Description: The above listed assets will be unavailable while Level(3) Communications perform maintenance in Iowa, LA. An outage is expected. The entire window is reserved.

Ticket No.:14097:144
Subject:Maintenance - I2 Optical DWDM System ATLA-ATLM
Affected:DWDM System ATLA-ATLM
Optical Member MCNC
Start Time:Wednesday, June 21, 2017, 4:00 AM (0400) UTC
End Time:Wednesday, June 21, 2017, 8:00 AM (0800) UTC
Description: The above listed assets will be unavailable while Level(3) Communications cleans fiber jumpers in Atlanta, Georgia. An outage is expected.

Ticket No.:14213:144
Subject:Maintenance - I2 Optical Member NOAA N-Wave
Affected:Optical Member NOAA N-Wave
Start Time:Wednesday, June 21, 2017, 1:00 PM (1300) UTC
End Time:Wednesday, June 21, 2017, 2:00 PM (1400) UTC
Description: Optical Member NOAA N-Wave's above listed assets will be unavailable while N-Wave Engineers perform circuit maintenance. Outages are expected and the entire window is reserved.

Ticket No.:14224:144
Subject:Maintenance *Tracking* - I2 AL2S Backbone CHIC-EQCH
Affected:
Start Time:Friday, June 23, 2017, 5:00 AM (0500) UTC
End Time:Friday, June 23, 2017, 6:00 AM (0600) UTC
Description: The AL2S Backbone from CHIC-EQCH will remain available while Internet2 Engineers perform maintenance to add a new interface to the backbone lag. No impact is expected. The entire window is reserved.

Ticket No.:14010:144
Subject:Maintenance - I2 Member NOAA BOHE-CHIC
Affected:Member NOAA N-Wave
Start Time:Thursday, June 29, 2017, 5:00 AM (0500) UTC
End Time:Thursday, June 29, 2017, 10:00 AM (1000) UTC
Description: The above noted circuit from Chicago, IL to Bohemia, NY will be unavailable during the noted times due to vendor maintenance. The entire window is reserved.

Ticket No.:14178:144
Subject:Maintenance - I2 AL2S Backbone MINN-MISS2
Affected:AL2S Backbone MINN-MISS2
Start Time:Sunday, July 16, 2017, 12:00 PM (1200) UTC
End Time:Sunday, July 16, 2017, 6:00 PM (1800) UTC
Description: The above-listed asset will be unavailable while Zayo Engineers perform maintenance. An outage of 6 hours is expected. The entire window is reserved. Backbone traffic will re-route during this maintenance. Workgroup administrators will receive notifications from OESS regarding circuits re-routed on the backbone.