Generated Report for Internet2 IP

Internet2 IP Network Operations Report
08/31/2009 - 09/06/2009

Internet2 IP Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	*Start Time (UTC)*	*End Time (UTC)*

14667	2-High	2-High	Internet2 IP Network Backbone Circuit ATLA-CHIC Brief Outage Resolved	Circuit - Other	09/02/2009 10:57 AM	09/02/2009 10:58 AM
14686	2-High	2-High	Internet2 IP Network Backbone Circuit CHIC-KANS Outage Resolved	Power	09/05/2009 8:25 PM	09/06/2009 12:12 AM

Ticket No.:	14667:45
Subject:	Internet2 IP Network Backbone Circuit ATLA-CHIC Brief Outage Resolved
Affected:	Backbone Circuit ATLA-CHIC
Start Time:	Wednesday, September 2, 2009, 10:57 AM (1057) UTC
End Time:	Wednesday, September 2, 2009, 10:58 AM (1058) UTC
Description:	Backbone Circuit ATLA-CHIC was briefly unavailable to the community. Level(3) Communications Engineers state that a scheduled maintenance was the cause for the outage.

Ticket No.:	14686:45
Subject:	Internet2 IP Network Backbone Circuit CHIC-KANS Outage Resolved
Affected:	Backbone Circuit CHIC-KANS
Start Time:	Saturday, September 5, 2009, 8:25 PM (2025) UTC
End Time:	Sunday, September 6, 2009, 12:12 AM (0012) UTC
Description:	Backbone Circuit CHIC-KANS is now available to the community. Level(3) Communications technicians determined a broken water main in Kansas City, MO disrupted power and caused the outage. Crews working on site have made all necessary repairs and restored power. No further disruption of service is expected.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	*Start Time (UTC)*	*End Time (UTC)*

14560	3-Elevated	2-High	Internet2 IP Network Backbone Circuit HOUS-KANS Maintenance Completed	Circuit	09/01/2009 5:39 AM	09/01/2009 5:41 AM
					09/01/2009 7:24 AM	09/01/2009 7:27 AM
14622	3-Elevated	1-Critical	Internet2 IP Network Core Node ATLA Maintenance Completed	Hardware	09/02/2009 2:03 AM	09/02/2009 4:30 AM

Ticket No.:	14560:45
Subject:	Internet2 IP Network Backbone Circuit HOUS-KANS Maintenance Completed
Affected:	Backbone Circuit HOUS-KANS
Start Time:	Tuesday, September 1, 2009, 5:39 AM (0539) UTC
End Time:	Tuesday, September 1, 2009, 5:41 AM (0541) UTC
Start Time:	Tuesday, September 1, 2009, 7:24 AM (0724) UTC
End Time:	Tuesday, September 1, 2009, 7:27 AM (0727) UTC
Description:	Please note the corrected end time Backbone Circuit HOUS-KANS was unavailable to the community as Level(3) Communications engineers performed a fiber roll in Thackerville, OK. The maintenance has been completed.

Ticket No.:	14622:45
Subject:	Internet2 IP Network Core Node ATLA Maintenance Completed
Affected:	Core Node ATLA and its Connectors, Peers and Participants
Start Time:	Wednesday, September 2, 2009, 2:03 AM (0203) UTC
End Time:	Wednesday, September 2, 2009, 4:30 AM (0430) UTC
Description:	Core Node ATLA was unavailable to the community while Internet2 Engineers performed a maintenance to upgrade the ATLA T640 router to an MX 960 router. The Maintenance has been completed.

Internet2 IP Core Nodes	Down Time	Reporting Period Availability	52 Week Availability
CHIC T640	0 hr 0 min	100.00000%	99.98160%
NEWY T640	0 hr 0 min	100.00000%	99.97780%
SEAT T640	0 hr 0 min	100.00000%	99.99905%
WASH T640	0 hr 0 min	100.00000%	99.97571%
HOUS T640	0 hr 0 min	100.00000%	99.99203%
LOSA T640	0 hr 0 min	100.00000%	99.99829%
ATLA T640	2 hr 27 min	98.54167%	99.95636%
SALT T640	0 hr 0 min	100.00000%	99.99943%
KANS T640	0 hr 0 min	100.00000%	99.99848%

Aggregate Internet2 IP Core Nodes	2 hr 27 min	99.83796%	99.98653%

** Less than 52 weeks of data available

Internet2 IP Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
I2-ATLA-CHIC-O192-03917	0 hr 1 min	99.99008%	99.85181%
I2-CHIC-NEWY-O192-03913	0 hr 0 min	100.00000%	99.82810%
I2-CHIC-KANS-O192-03918	3 hr 47 min	97.74802%	99.93871%
** I2-CHIC-KANS-O192-03919	3 hr 47 min	97.74802%	99.93871%
I2-CHIC-WASH-O192-03915	0 hr 0 min	100.00000%	99.68541%
I2-HOUS-KANS-O192-03921	0 hr 5 min	99.95040%	99.96452%
I2-NEWY-WASH-O192-03914	0 hr 0 min	100.00000%	99.93207%
** I2-NEWY32AOA-WASH-10GE-04643	0 hr 0 min	100.00000%	99.94175%
I2-ATLA-WASH-O192-03916	0 hr 0 min	100.00000%	99.48106%
I2-ATLA-WASH-10GE-05133	0 hr 0 min	100.00000%	99.47651%
I2-ATLA-HOUS-O192-03922	0 hr 0 min	100.00000%	99.45962%
I2-KANS-SALT-O192-03920	0 hr 0 min	100.00000%	99.98046%
I2-KANS-SALT-10GE-05138	0 hr 0 min	100.00000%	99.98444%
I2-SALT-SEAT-O192-03926	0 hr 0 min	100.00000%	99.92505%
I2-HOUS-LOSA-O192-03923	0 hr 0 min	100.00000%	99.84783%
I2-LOSA-SALT-O192-03925	0 hr 0 min	100.00000%	99.97552%
I2-LOSA-SEAT-O192-03924	0 hr 0 min	100.00000%	99.94820%

Aggregate All Internet2 IP Backbone Circuits	7 hr 40 min	99.73156%	99.83293%

Ticket No.:	14653:45
Subject:	Internet2 IP Network Backbone Circuit NEWY-WASH Maintenance
Affected:	Backbone Circuit NEWY-WASH
Start Time:	Tuesday, September 15, 2009, 4:00 AM (0400) UTC
End Time:	Tuesday, September 15, 2009, 10:00 AM (1000) UTC
Description:	Level(3) Communications technicians will be relocating fiber in Baltimore, MD in preparation for DOT mandated road work. An outage of up to one hour is expected; however, the entire maintenance window is reserved.

Ticket No.:	14675:45
Subject:	Internet2 IP Network Backbone Circuit NEWY-WASH Maintenance
Affected:	I2-NEWY-WASH-I2-05245 I2-NEWY1118TH-WASH-I2-04639
Start Time:	Saturday, September 19, 2009, 4:00 AM (0400) UTC
End Time:	Saturday, September 19, 2009, 10:00 AM (1000) UTC
Description:	Internet2 IP Network Backbone Circuit NEWY-WASH will be unavailable while Level(3) Communications performs a fiber relocation in Baltimore, MD. A one hour outage is expected however brief hits may occur. The entire maintenance window is reserved.