Internet2 IP Network Operations Report
07/26/2010 - 08/01/2010

Internet2 IP Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

161162-High 2-High Internet2 IP Network Backbone Circuit HOUS-KANS Brief Outage Undetermined 07/27/2010 4:31 PM 07/27/2010 4:32 PM

Unscheduled Outages Detail


Ticket No.:16116:45
Subject:Internet2 IP Network Backbone Circuit HOUS-KANS Brief Outage
Affected:Backbone Circuit HOUS-KANS
Start Time:Tuesday, July 27, 2010, 4:31 PM (1631) UTC
End Time:Tuesday, July 27, 2010, 4:32 PM (1632) UTC
Description:Backbone Circuit HOUS-KANS was briefly unavailable to the community. Level (3) Communications' technicians are currently investigating the reason for the outage.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

16102 3-Elevated 2-High Internet2 IP Network Backbone Circuit KANS-SALT Maintenance Completed Hardware 07/27/2010 6:27 AM 07/27/2010 7:00 AM
16119 3-Elevated 2-High Internet2 IP Network Backbone Circuit LOSA-SEAT Maintenance Completed Circuit 07/29/2010 7:58 AM 07/29/2010 8:17 AM
16115 3-Elevated 3-Elevated Internet2 IP Network Backbone Circuit KANS-SALT Maintenance Completed Hardware 07/30/2010 6:07 AM 07/30/2010 6:45 AM

Scheduled Maintenances Detail

Ticket No.:16102:45
Subject:Internet2 IP Network Backbone Circuit KANS-SALT Maintenance Completed
Affected:Backbone Circuit KANS-SALT
Start Time:Tuesday, July 27, 2010, 6:27 AM (0627) UTC
End Time:Tuesday, July 27, 2010, 7:00 AM (0700) UTC
Description: Backbone Circuit KANS-SALT was unavailable while Level(3) Communications attempted to replace a DLM in Rawlings, WY. The intended hardware replacement was faulty. As such, a second window will be rescheduled at a date and time yet to be determined. Maintenance has been completed.

Ticket No.:16119:45
Subject:Internet2 IP Network Backbone Circuit LOSA-SEAT Maintenance Completed
Affected:Backbone Circuit LOSA-SEAT
Start Time:Thursday, July 29, 2010, 7:58 AM (0758) UTC
End Time:Thursday, July 29, 2010, 8:17 AM (0817) UTC
Description: Backbone Circuit LOSA-SEAT was unavailable. Level(3) Communications was contacted and identified a scheduled maintenance as the cause. The maintenance window has expired and no further outages are expected.

Ticket No.:16115:45
Subject:Internet2 IP Network Backbone Circuit KANS-SALT Maintenance Completed
Affected:Backbone Circuit KANS-SALT
Start Time:Friday, July 30, 2010, 6:07 AM (0607) UTC
End Time:Friday, July 30, 2010, 6:45 AM (0645) UTC
Description: Backbone Circuit KANS-SALT was unavailable while Level(3) Communications attempted to replace failing hardware in Rawlins, WY. The replacement was found to be defective and original hardware was returned to service. This maintenance has been completed. IP traffic was rerouted.


Downtime and Availability



Internet2 IP Core NodesDown TimeReporting Period Availability52 Week Availability
CHIC T16000 hr 0 min100.00000%99.99203%
NEWY MX9600 hr 0 min100.00000%99.97856%
SEAT MX9600 hr 0 min100.00000%99.96983%
WASH MX9600 hr 0 min100.00000%99.97590%
HOUS MX9600 hr 0 min100.00000%99.95940%
LOSA MX9600 hr 0 min100.00000%99.95332%
ATLA MX9600 hr 0 min100.00000%99.97173%
SALT MX9600 hr 0 min100.00000%99.97287%
KANS MX9600 hr 0 min100.00000%99.97249%

Aggregate Internet2 IP Core Nodes0 hr 0 min100.00000%99.97179%

** Less than 52 weeks of data available

Internet2 IP Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
I2-HOUS-LOSA-10GE-055590 hr 0 min100.00000%99.83189%
I2-ATLA-CHIC-10GE-054190 hr 0 min100.00000%99.98406%
** I2-HOUS-KANS-10GE-055600 hr 1 min99.99008%99.99791%
I2-CHIC-NEWY32AOA-10GE-052390 hr 0 min100.00000%99.79755%
** I2-CHIC-NEWY32AOA-10GE-056670 hr 0 min100.00000%99.99393%
I2-NEWY32AOA-WASH-10GE-052420 hr 0 min100.00000%99.89583%
I2-CHIC-WASH-10GE-052500 hr 0 min100.00000%99.99108%
** I2-HOUS-KANS-10GE-055610 hr 1 min99.99008%99.98767%
** I2-NEWY32AOA-WASH-10GE-046430 hr 0 min100.00000%99.96091%
I2-ATLA-WASH-10GE-052510 hr 0 min100.00000%99.99298%
I2-ATLA-WASH-10GE-051330 hr 0 min100.00000%99.48106%
I2-ATLA-HOUS-10GE-054230 hr 0 min100.00000%99.98368%
** I2-ATLA-HOUS-10GE-055620 hr 0 min100.00000%99.99981%
** I2-KANS-SALT-10GE-055661 hr 11 min99.29563%99.97476%
I2-KANS-SALT-10GE-051381 hr 11 min99.29563%99.95902%
** I2-SALT-SEAT-10GE-055650 hr 0 min100.00000%99.97002%
** I2-SALT-SEAT-10GE-055730 hr 0 min100.00000%99.97002%
** I2-LOSA-SALT-10GE-055710 hr 0 min100.00000%99.89849%
** I2-LOSA-SALT-10GE-055630 hr 0 min100.00000%99.89849%
I2-ATLA-CHIC-10GE-056380 hr 0 min100.00000%99.92790%
I2-CHIC-KANS-10GE-055670 hr 0 min100.00000%100.00000%
I2-CHIC-KANS-10GE-055680 hr 0 min100.00000%100.00000%
I2-CHIC-WASH-10GE-056370 hr 0 min100.00000%99.99108%
I2-LOSA-SEAT-10GE-055640 hr 19 min99.81151%99.99639%
I2-LOSA-SEAT-10GE-055720 hr 19 min99.81151%99.99639%
I2-HOUS-LOSA-10GE-055810 hr 0 min100.00000%99.83815%

Aggregate All Internet2 IP Backbone Circuits3 hr 2 min99.93056%99.93535%





Upcoming Scheduled Maintenances

Ticket No.:16126:45
Subject:Internet2 IP Network Backbone Circuit KANS-SALT Maintenance
Affected:Backbone Circuit KANS-SALT
Start Time:Tuesday, August 3, 2010, 6:00 AM (0600) UTC
End Time:Tuesday, August 3, 2010, 10:00 AM (1000) UTC
Description: Backbone Circuit DENV-KANS will be unavailable while Level(3) Communications replaces failing hardware in Rawlins, WY. A brief outage is expected, however the entire maintenance window has been reserved. IP traffic will reroute.