Internet2 IP Network Operations Report
08/23/2010 - 08/29/2010

Internet2 IP Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

162422-High 2-High Internet2 IP Network Backbone Circuits LOSA-SALT and LOSA-SEAT Outage Resolved Circuit - Other 08/26/2010 9:29 AM 08/26/2010 10:31 AM
162512-High 3-Elevated Internet2 IP Network Backbone Circuit ATLA-WASH Brief Outage Resolved Circuit - Other 08/27/2010 5:23 PM 08/27/2010 5:24 PM
162522-High 2-High Internet2 IP Network Backbone Circuit ATLA-CHIC Instability Resolved Hardware 08/28/2010 1:35 PM 08/29/2010 12:09 AM

Unscheduled Outages Detail


Ticket No.:16242:45
Subject:Internet2 IP Network Backbone Circuits LOSA-SALT and LOSA-SEAT Outage Resolved
Affected:Backbone Circuits LOSA-SALT and LOSA-SEAT
Start Time:Thursday, August 26, 2010, 9:29 AM (0929) UTC
End Time:Thursday, August 26, 2010, 10:31 AM (1031) UTC
Description:Backbone Circuits LOSA-SALT and LOSA-SEAT are now available. Level(3) Communications reports that the outage was due to scheduled fiber maintenance in San Jose, CA. This maintenance is complete.

Ticket No.:16251:45
Subject:Internet2 IP Network Backbone Circuit ATLA-WASH Brief Outage Resolved
Affected:Backbone Circuit ATLA-WASH
Start Time:Friday, August 27, 2010, 5:23 PM (1723) UTC
End Time:Friday, August 27, 2010, 5:24 PM (1724) UTC
Description:Backbone Circuit ATLA-WASH was briefly unavailable. Internet2 Engineers have been contacted and the reason for the outage was a fiber bump by Level3 tech working in the area.

Ticket No.:16252:45
Subject:Internet2 IP Network Backbone Circuit ATLA-CHIC Instability Resolved
Affected:Backbone Circuit ATLA-CHIC
Connector University of Memphis
Start Time:Saturday, August 28, 2010, 1:35 PM (1335) UTC
End Time:Sunday, August 29, 2010, 12:09 AM (0009) UTC
Description:Backbone Circuit ATLA-CHIC is currently stable. Level(3) Communications identified and replaced a failing OAM card in Wilcott, IN under maintenance ticket 16253:45. This instability has been resolved.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

16253 3-Elevated 2-High Internet2 IP Network Backbone Circuit ATLA-CHIC Emergency Maintenance Completed Circuit 08/29/2010 12:04 AM 08/29/2010 12:09 AM
16231 3-Elevated 1-Critical Internet2 IP Network Backbone Circuit ATLA-CHIC Maintenance Completed Hardware 08/29/2010 5:17 AM 08/29/2010 5:55 AM

Scheduled Maintenances Detail

Ticket No.:16253:45
Subject:Internet2 IP Network Backbone Circuit ATLA-CHIC Emergency Maintenance Completed
Affected:Backbone Circuit ATLA-CHIC
Connector University of Memphis
Start Time:Sunday, August 29, 2010, 12:04 AM (0004) UTC
End Time:Sunday, August 29, 2010, 12:09 AM (0009) UTC
Description: Backbone Circuit ATLA-CHIC was unavailable while Level(3) Communications replaced a failing OAM card in Wilcott, IN. This maintenance has been completed.

Ticket No.:16231:45
Subject:Internet2 IP Network Backbone Circuit ATLA-CHIC Maintenance Completed
Affected:Backbone Circuit ATLA-CHIC
Connector KyRON
Connector Indiana Gigapop (ATLA)*
Start Time:Sunday, August 29, 2010, 5:17 AM (0517) UTC
End Time:Sunday, August 29, 2010, 5:55 AM (0555) UTC
Description: The above affected were unavailable while Level(3) Communications replaced failing hardware in Birmingham, AL. This maintenance has been completed. *Denotes multihomed status and therefore remained reachable.


Downtime and Availability



Internet2 IP Core NodesDown TimeReporting Period Availability52 Week Availability
CHIC T16000 hr 0 min100.00000%99.99127%
NEWY MX9600 hr 0 min100.00000%99.99962%
SEAT MX9600 hr 0 min100.00000%99.96983%
WASH MX9600 hr 0 min100.00000%99.99962%
HOUS MX9600 hr 0 min100.00000%99.95940%
LOSA MX9600 hr 0 min100.00000%99.95332%
ATLA MX9600 hr 0 min100.00000%99.97173%
SALT MX9600 hr 0 min100.00000%99.97287%
KANS MX9600 hr 0 min100.00000%99.97249%

Aggregate Internet2 IP Core Nodes0 hr 0 min100.00000%99.97668%

** Less than 52 weeks of data available

Internet2 IP Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
I2-HOUS-LOSA-10GE-055590 hr 0 min100.00000%99.83189%
I2-ATLA-CHIC-10GE-0541911 hr 17 min93.28373%99.85409%
** I2-HOUS-KANS-10GE-055600 hr 0 min100.00000%99.99791%
I2-CHIC-NEWY32AOA-10GE-052390 hr 0 min100.00000%99.79679%
** I2-CHIC-NEWY32AOA-10GE-056670 hr 0 min100.00000%99.99317%
I2-NEWY32AOA-WASH-10GE-052420 hr 0 min100.00000%99.78578%
I2-CHIC-WASH-10GE-052500 hr 0 min100.00000%99.99032%
** I2-HOUS-KANS-10GE-055610 hr 0 min100.00000%99.98767%
** I2-NEWY32AOA-WASH-10GE-046430 hr 0 min100.00000%99.85105%
I2-ATLA-WASH-10GE-052510 hr 1 min99.99008%99.99279%
I2-ATLA-WASH-10GE-051330 hr 1 min99.99008%99.99279%
I2-ATLA-HOUS-10GE-054230 hr 0 min100.00000%99.98349%
** I2-ATLA-HOUS-10GE-055620 hr 0 min100.00000%99.99962%
** I2-KANS-SALT-10GE-055660 hr 0 min100.00000%99.97097%
I2-KANS-SALT-10GE-051380 hr 0 min100.00000%99.95522%
** I2-SALT-SEAT-10GE-055650 hr 0 min100.00000%99.97002%
** I2-SALT-SEAT-10GE-055730 hr 0 min100.00000%99.97002%
** I2-LOSA-SALT-10GE-055711 hr 2 min99.38492%99.88673%
** I2-LOSA-SALT-10GE-055631 hr 2 min99.38492%99.88673%
I2-ATLA-CHIC-10GE-0563811 hr 17 min93.28373%99.79793%
I2-CHIC-KANS-10GE-055670 hr 0 min100.00000%99.99924%
I2-CHIC-KANS-10GE-055680 hr 0 min100.00000%99.99924%
I2-CHIC-WASH-10GE-056370 hr 0 min100.00000%99.99108%
I2-LOSA-SEAT-10GE-055641 hr 2 min99.38492%99.98463%
I2-LOSA-SEAT-10GE-055721 hr 2 min99.38492%99.98463%
I2-HOUS-LOSA-10GE-055810 hr 0 min100.00000%99.83815%

Aggregate All Internet2 IP Backbone Circuits26 hr 44 min99.38797%99.93431%





Upcoming Scheduled Maintenances

Ticket No.:16219:45
Subject:Internet2 IP Network Backbone Circuits ATLA-WASH Maintenance
Affected:Backbone Circuits ATLA-WASH
Start Time:Thursday, September 2, 2010, 4:01 AM (0401) UTC
End Time:Thursday, September 2, 2010, 10:00 AM (1000) UTC
Description: Backbone Circuits ATLA-WASH will be unavailable while Level(3) Communications perform fiber maintenance. An outage of up to an hour is expected; however, the entire window is reserved. IP traffic will re-route during this maintenance.