Generated Report for Internet2 IP

Internet2 IP Network Operations Report
01/24/2011 - 01/30/2011

Internet2 IP Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	*Start Time (UTC)*	*End Time (UTC)*

16826	2-High	2-High	Internet2 IP Network Various Backbone Circuits Brief Outage Resolved	Software	01/26/2011 9:05 PM	01/26/2011 9:12 PM
16832	2-High	2-High	Internet2 IP Network Various Backbone Circuits Brief Outage Resolved	Circuit - Bumped Fiber	01/27/2011 3:54 PM	01/27/2011 3:55 PM

Unscheduled Outages Detail

Ticket No.:	16826:45
Subject:	Internet2 IP Network Various Backbone Circuits Brief Outage Resolved
Affected:	Backbone Circuit ATLA-CHIC Backbone Circuit CHIC-KANS Connectors MREN, Nysernet, MERIT
Start Time:	Wednesday, January 26, 2011, 9:05 PM (2105) UTC
End Time:	Wednesday, January 26, 2011, 9:12 PM (2112) UTC
Description:	The above listed circuits were briefly unavailable. Internet2 Engineers are worked with Juniper to resolve a software bug.

Ticket No.:	16832:45
Subject:	Internet2 IP Network Various Backbone Circuits Brief Outage Resolved
Affected:	Backbone Circuits ATLA-CHIC
Start Time:	Thursday, January 27, 2011, 3:54 PM (1554) UTC
End Time:	Thursday, January 27, 2011, 3:55 PM (1555) UTC
Description:	Various Circuits listed above were briefly unavailable. Level(3) communications confirmed a fiber bump between Crown Point and Chicago by a third party using a backhoe.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	*Start Time (UTC)*	*End Time (UTC)*

16790	3-Elevated	1-Critical	Internet2 IP Network Core Node ATLA Maintenance Completed	Software	01/25/2011 4:00 AM	01/25/2011 4:05 AM
16791	3-Elevated	1-Critical	Internet2 IP Network Core Node WASH Maintenance Completed	Software	01/25/2011 4:30 AM	01/25/2011 4:35 AM
16792	3-Elevated	1-Critical	Internet2 IP Network Core Node NEWY Maintenance Completed	Software	01/25/2011 5:00 AM	01/25/2011 5:04 AM
16793	3-Elevated	1-Critical	Internet2 IP Network Core Node CHIC Maintenance Completed	Software	01/25/2011 5:30 AM	01/25/2011 6:00 AM
16795	3-Elevated	1-Critical	Internet2 IP Network Core Node SALT Maintenance Completed	Software	01/25/2011 6:45 AM	01/25/2011 6:47 AM
16796	3-Elevated	1-Critical	Internet2 IP Network Core Node LOSA Maintenance Completed	Software	01/25/2011 7:01 AM	01/25/2011 7:04 AM
16794	3-Elevated	1-Critical	Internet2 IP Network Core Node HOUS Maintenance Completed	Software	01/25/2011 8:02 AM	01/25/2011 8:04 AM
16807	3-Elevated	2-High	Internet2 IP Network Backbone Circuit ATLA-CHIC Maintenance Completed	Circuit	01/28/2011 5:48 AM	01/28/2011 5:59 AM
16841	3-Elevated	1-Critical	Internet2 IP Network Core Node CHIC Emergency Maintenance Completed	Software	01/29/2011 5:01 AM	01/29/2011 5:05 AM

Scheduled Maintenances Detail

Ticket No.:	16790:45
Subject:	Internet2 IP Network Core Node ATLA Maintenance Completed
Affected:	Core Node ATLA and its Connector(s) and Participants
Start Time:	Tuesday, January 25, 2011, 4:00 AM (0400) UTC
End Time:	Tuesday, January 25, 2011, 4:05 AM (0405) UTC
Description:	Core Node ATLA was unavailable to the community while Internet2 Engineers performed a routing engine upgrade. This maintenance has been completed.

Ticket No.:	16791:45
Subject:	Internet2 IP Network Core Node WASH Maintenance Completed
Affected:	Core Node WASH and its Connector(s) and Participants
Start Time:	Tuesday, January 25, 2011, 4:30 AM (0430) UTC
End Time:	Tuesday, January 25, 2011, 4:35 AM (0435) UTC
Description:	Core Node WASH was unavailable to the community while Internet2 Engineers performed a route engine upgrade. This maintenance has been completed.

Ticket No.:	16792:45
Subject:	Internet2 IP Network Core Node NEWY Maintenance Completed
Affected:	Core Node NEWY and its Connector(s) and Participants
Start Time:	Tuesday, January 25, 2011, 5:00 AM (0500) UTC
End Time:	Tuesday, January 25, 2011, 5:04 AM (0504) UTC
Description:	Core Node NEWY was unavailable to the community while Internet2 Engineers performed a route engine upgrade. This maintenance has been completed.

Ticket No.:	16793:45
Subject:	Internet2 IP Network Core Node CHIC Maintenance Completed
Affected:	Core Node CHIC and its Connector(s) and Participants
Start Time:	Tuesday, January 25, 2011, 5:30 AM (0530) UTC
End Time:	Tuesday, January 25, 2011, 6:00 AM (0600) UTC
Description:	Core Node CHIC was unavailable to the community while Internet2 Engineers performed a route engine upgrade. This maintenance has been completed.

Ticket No.:	16795:45
Subject:	Internet2 IP Network Core Node SALT Maintenance Completed
Affected:	Core Node SALT and its Connector(s) and Participants
Start Time:	Tuesday, January 25, 2011, 6:45 AM (0645) UTC
End Time:	Tuesday, January 25, 2011, 6:47 AM (0647) UTC
Description:	Core Node SALT was unavailable to the community while Internet2 Engineers performed route engine upgrades. Maintenance has been completed.

Ticket No.:	16796:45
Subject:	Internet2 IP Network Core Node LOSA Maintenance Completed
Affected:	Core Node LOSA and its Connector(s) and Participants
Start Time:	Tuesday, January 25, 2011, 7:01 AM (0701) UTC
End Time:	Tuesday, January 25, 2011, 7:04 AM (0704) UTC
Description:	Core Node LOSA was unavailable to the community while Internet2 Engineers performed route engine upgrades. Maintenance has been completed.

Ticket No.:	16794:45
Subject:	Internet2 IP Network Core Node HOUS Maintenance Completed
Affected:	Core Node HOUS and its Connector(s) and Participants
Start Time:	Tuesday, January 25, 2011, 8:02 AM (0802) UTC
End Time:	Tuesday, January 25, 2011, 8:04 AM (0804) UTC
Description:	Core Node HOUS was unavailable to the community while Internet2 Engineers performed route engine upgrades. Maintenance has been completed.

Ticket No.:	16807:45
Subject:	Internet2 IP Network Backbone Circuit ATLA-CHIC Maintenance Completed
Affected:	Backbone Circuit ATLA-CHIC Connector KyRON Connector Indiana Gigapop (ATLA)*
Start Time:	Friday, January 28, 2011, 5:48 AM (0548) UTC
End Time:	Friday, January 28, 2011, 5:59 AM (0559) UTC
Description:	Backbone Circuit ATLA-CHIC was unavailable while Level(3) Communications technicians performed invasive troubleshooting in Blountsville, AL. Maintenance has been completed.

Ticket No.:	16841:45
Subject:	Internet2 IP Network Core Node CHIC Emergency Maintenance Completed
Affected:	Core Node CHIC and its Connector(s) and Participants
Start Time:	Saturday, January 29, 2011, 5:01 AM (0501) UTC
End Time:	Saturday, January 29, 2011, 5:05 AM (0505) UTC
Description:	Core Node CHIC was briefly unavailable to the community while Internet2 Engineers performed a software maintenance. Maintenance has been completed.

Downtime and Availability

Internet2 IP Core Nodes	Down Time	Reporting Period Availability	52 Week Availability
CHIC T1600	0 hr 34 min	99.66270%	99.89109%
NEWY MX960	0 hr 3 min	99.97024%	99.99905%
SEAT MX960	0 hr 0 min	100.00000%	99.96983%
WASH MX960	0 hr 5 min	99.95040%	99.99867%
HOUS MX960	0 hr 2 min	99.98016%	99.99962%
LOSA MX960	0 hr 3 min	99.97024%	99.99943%
ATLA MX960	0 hr 4 min	99.96032%	99.99886%
SALT MX960	0 hr 2 min	99.98016%	99.97249%
KANS MX960	0 hr 0 min	100.00000%	99.99848%

Aggregate Internet2 IP Core Nodes	0 hr 53 min	99.94158%	99.98084%

** Less than 52 weeks of data available

Internet2 IP Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
I2-HOUS-LOSA-10GE-05559	0 hr 0 min	100.00000%	99.83170%
I2-ATLA-CHIC-10GE-05419	0 hr 19 min	99.81151%	99.77971%
** I2-HOUS-KANS-10GE-05560	0 hr 0 min	100.00000%	99.98956%
I2-CHIC-NEWY32AOA-10GE-05239	0 hr 0 min	100.00000%	99.90153%
** I2-CHIC-NEWY32AOA-10GE-05667	0 hr 0 min	100.00000%	99.90247%
I2-NEWY32AOA-WASH-10GE-05242	0 hr 0 min	100.00000%	99.78844%
I2-CHIC-WASH-10GE-05250	0 hr 0 min	100.00000%	99.91841%
** I2-HOUS-KANS-10GE-05561	0 hr 0 min	100.00000%	99.98122%
** I2-NEWY32AOA-WASH-10GE-04643	0 hr 0 min	100.00000%	99.88407%
I2-ATLA-WASH-10GE-05251	0 hr 0 min	100.00000%	99.99696%
I2-ATLA-WASH-10GE-05133	0 hr 0 min	100.00000%	99.99696%
I2-ATLA-HOUS-10GE-05423	0 hr 0 min	100.00000%	99.91139%
** I2-ATLA-HOUS-10GE-05562	0 hr 0 min	100.00000%	99.92543%
** I2-KANS-SALT-10GE-05566	0 hr 0 min	100.00000%	99.97097%
I2-KANS-SALT-10GE-05138	0 hr 0 min	100.00000%	99.97097%
** I2-SALT-SEAT-10GE-05565	0 hr 0 min	100.00000%	99.97002%
** I2-SALT-SEAT-10GE-05573	0 hr 0 min	100.00000%	99.97002%
** I2-LOSA-SALT-10GE-05571	0 hr 0 min	100.00000%	99.88673%
** I2-LOSA-SALT-10GE-05563	0 hr 0 min	100.00000%	99.88673%
I2-ATLA-CHIC-10GE-05638	0 hr 12 min	99.88095%	99.71311%
I2-CHIC-KANS-10GE-05567	0 hr 7 min	99.93056%	99.91670%
I2-CHIC-KANS-10GE-05568	0 hr 0 min	100.00000%	99.91424%
I2-CHIC-KANS-10GE-05976	0 hr 0 min	100.00000%	99.98691%
I2-CHIC-WASH-10GE-05637	0 hr 0 min	100.00000%	99.99108%
I2-LOSA-SEAT-10GE-05564	0 hr 0 min	100.00000%	99.98463%
I2-LOSA-SEAT-10GE-05572	0 hr 0 min	100.00000%	99.98463%
I2-HOUS-LOSA-10GE-05581	0 hr 0 min	100.00000%	99.83796%

Aggregate All Internet2 IP Backbone Circuits	0 hr 38 min	99.98604%	99.91824%

Upcoming Scheduled Maintenances

Ticket No.:	16853:45
Subject:	Internet2 IP Network Core Node KANS Maintenance
Affected:	Core Node KANS and its Connector(s) and Participants
Start Time:	Wednesday, February 9, 2011, 5:00 AM (0500) UTC
End Time:	Sunday, January 9, 2011, 9:00 AM (0900) UTC
Description:	Core Node KANS will be unavailable to the community while Internet2 Engineers swap the MX 960 to a T1600. An extended outage is expected; however, the entire window is reserved. All connections to the Core Node will be affected.