Internet2 IP Network Operations Report
03/21/2011 - 03/27/2011

Internet2 IP Network Operations Center
at Indiana University

New Connections

None


Upgrades

None

New Services

None



Unscheduled Outages Summary







Ticket Number
Customer Impact
Network Impact
Title
Outage Type
Start Time (UTC)

End Time (UTC)





171312-High
2-High

Internet2 IP Network Backbone Circuit ATLA-CHIC Outage Resolved 
Circuit - Other
03/24/2011 12:27 PM
03/24/2011 12:56 PM






Unscheduled Outages Detail






Ticket No.:17131:45



Subject:Internet2 IP Network Backbone Circuit ATLA-CHIC Outage Resolved 



Affected:Backbone Circuit ATLA-CHIC
Connector Indiana GigaPOP (ATLA)*
Connector KyRON
Connector Univ. of Memphis



Start Time:Thursday, March 24, 2011, 12:27 PM (1227) UTC



End Time:Thursday, March 24, 2011, 12:56 PM (1256) UTC


Description:Backbone Circuit ATLA-CHIC is now available.  Level (3) Communications
reset a failed DLM card in Nashville, TN, restoring service.  No
further outages are expected; however, we will continue to monitor the
connection. IP traffic re-routed during the outage.  (* denotes
multihomed status and, therefore, remained reachable)







Scheduled Maintenances Summary





Ticket Number
Customer Impact
Network Impact
Title

Maintenance Type
Start Time (UTC)
End Time (UTC)





17079
3-Elevated
1-Critical

Internet2 IP Network Core Node LOSA Maintenance Completed
Hardware
03/23/2011 6:08 AM
03/23/2011 8:15 AM


17095
3-Elevated
2-High

Internet2 IP Network Backbone Circuit ATLA-CHIC Maintenance Completed
Hardware
03/24/2011 5:08 AM
03/24/2011 5:16 AM


17116
3-Elevated
1-Critical

Internet2 IP Network Core Node NEWY Maintenance Completed
Software
03/26/2011 3:01 AM
03/26/2011 3:02 AM


17117
3-Elevated
1-Critical

Internet2 IP Network Core Node HOUS Maintenance Completed
Software
03/26/2011 4:01 AM
03/26/2011 4:02 AM


17118
3-Elevated
1-Critical

Internet2 IP Network Core Node SEAT Maintenance Completed
Software
03/26/2011 5:57 AM
03/26/2011 5:58 AM




Scheduled Maintenances Detail





Ticket No.:17079:45



Subject:Internet2 IP Network Core Node LOSA Maintenance Completed



Affected:Core Node LOSA and its Connector(s) and Participants



Start Time:Wednesday, March 23, 2011, 6:08 AM (0608) UTC



End Time:Wednesday, March 23, 2011, 8:15 AM (0815) UTC


Description:   Core Node LOSA was unavailable to the community while Internet2
Engineers swapped the MX 960 for a T1600. This maintenance has been
completed..



  







Ticket No.:17095:45



Subject:Internet2 IP Network Backbone Circuit ATLA-CHIC Maintenance Completed



Affected:Backbone Circuit ATLA-CHIC
Connector Indiana Gigapop (ATLA)*
Connector KyRON



Start Time:Thursday, March 24, 2011, 5:08 AM (0508) UTC



End Time:Thursday, March 24, 2011, 5:16 AM (0516) UTC


Description:   Backbone Circuit ATLA-CHIC and the above listed were unavailable
while Level(3) Communications Technicians replaced failing hardware in
Talladega, AL.  IP traffic re-routed during this maintenance. This
maintenance has been completed.
*denotes multihomed status and therefore should have remained
reachable



  







Ticket No.:17116:45



Subject:Internet2 IP Network Core Node NEWY Maintenance Completed



Affected:Core Node NEWY and its Connector(s) and Participants



Start Time:Saturday, March 26, 2011, 3:01 AM (0301) UTC



End Time:Saturday, March 26, 2011, 3:02 AM (0302) UTC


Description:   Core Node NEWY was unavailable while Internet2 Engineers performed
software updates.  Maintenance has been completed.



  







Ticket No.:17117:45



Subject:Internet2 IP Network Core Node HOUS Maintenance Completed



Affected:Core Node HOUS and its Connector(s) and Participants



Start Time:Saturday, March 26, 2011, 4:01 AM (0401) UTC



End Time:Saturday, March 26, 2011, 4:02 AM (0402) UTC


Description:   Core Node HOUS was unavailable while Internet2 Engineers performed
software updates.  Maintenance has been completed.



  







Ticket No.:17118:45



Subject:Internet2 IP Network Core Node SEAT Maintenance Completed



Affected:Core Node SEAT and its Connector(s) and Participants



Start Time:Saturday, March 26, 2011, 5:57 AM (0557) UTC



End Time:Saturday, March 26, 2011, 5:58 AM (0558) UTC


Description:   Core Node SEAT was briefly unavailable while Internet2 Engineers
performed software updates.  Maintenance has been completed.



  










Downtime and Availability







Internet2 IP Core NodesDown TimeReporting Period Availability52 Week Availability


CHIC T16000 hr 0 min100.00000%99.89906%
NEWY MX9600 hr 1 min99.99008%99.99848%
SEAT MX9600 hr 1 min99.99008%99.99981%
WASH MX9600 hr 0 min100.00000%99.95067%
HOUS MX9600 hr 1 min99.99008%99.99943%
LOSA MX9602 hr 7 min98.74008%99.97533%
ATLA MX9600 hr 0 min100.00000%99.99829%
SALT MX9600 hr 0 min100.00000%99.97476%
KANS MX9600 hr 0 min100.00000%99.96015%
      
Aggregate Internet2 IP Core Nodes2 hr 10 min99.85670%99.97289%

** Less than 52 weeks of data available

Internet2 IP Backbone CircuitsDown TimeReporting Period Availability52 Week Availability


I2-HOUS-LOSA-10GE-055590 hr 0 min100.00000%99.97571%
I2-ATLA-CHIC-10GE-054190 hr 37 min99.63294%99.77269%
** I2-HOUS-KANS-10GE-055600 hr 0 min100.00000%99.80476%
I2-CHIC-NEWY32AOA-10GE-052390 hr 0 min100.00000%99.90190%
** I2-CHIC-NEWY32AOA-10GE-056670 hr 0 min100.00000%99.90190%
I2-NEWY32AOA-WASH-10GE-052420 hr 0 min100.00000%99.87800%
I2-CHIC-WASH-10GE-052500 hr 0 min100.00000%99.91196%
** I2-HOUS-KANS-10GE-055610 hr 0 min100.00000%99.79698%
** I2-NEWY32AOA-WASH-10GE-046430 hr 0 min100.00000%99.87838%
I2-ATLA-WASH-10GE-052510 hr 0 min100.00000%99.99051%
I2-ATLA-WASH-10GE-051330 hr 0 min100.00000%99.99298%
I2-ATLA-HOUS-10GE-054230 hr 0 min100.00000%99.91120%
** I2-ATLA-HOUS-10GE-055620 hr 0 min100.00000%99.92524%
** I2-KANS-SALT-10GE-055660 hr 0 min100.00000%99.94744%
I2-KANS-SALT-10GE-051380 hr 0 min100.00000%99.94744%
** I2-SALT-SEAT-10GE-055650 hr 0 min100.00000%99.96205%
** I2-SALT-SEAT-10GE-055730 hr 0 min100.00000%99.96205%
** I2-LOSA-SALT-10GE-055710 hr 0 min100.00000%99.86320%
** I2-LOSA-SALT-10GE-055630 hr 0 min100.00000%99.86320%
I2-ATLA-CHIC-10GE-056380 hr 37 min99.63294%99.77402%
I2-CHIC-KANS-10GE-055670 hr 0 min100.00000%99.91670%
I2-CHIC-KANS-10GE-055680 hr 0 min100.00000%99.91424%
I2-CHIC-KANS-10GE-059760 hr 0 min100.00000%99.98691%
I2-CHIC-WASH-10GE-056370 hr 0 min100.00000%99.97628%
I2-LOSA-SEAT-10GE-055640 hr 0 min100.00000%99.98103%
I2-LOSA-SEAT-10GE-055720 hr 0 min100.00000%99.98103%
I2-HOUS-LOSA-10GE-055810 hr 0 min100.00000%99.98406%
      
Aggregate All Internet2 IP Backbone Circuits1 hr 14 min99.97281%99.91488%






Upcoming Scheduled Maintenances