Internet2 IP Network Operations Report
05/16/2011 - 05/22/2011

Internet2 IP Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

173842-High 2-High Internet2 IP Network Backbone Circuit CHIC-KANS Outage Resolved Circuit - Damaged Fiber 05/19/2011 2:39 PM 05/19/2011 10:16 PM
173923-Elevated 3-Elevated Internet2 IP Network lan.salt.net.internet2.edu Outage Resolved Power 05/21/2011 2:51 AM 05/21/2011 7:18 AM

Unscheduled Outages Detail


Ticket No.:17384:45
Subject:Internet2 IP Network Backbone Circuit CHIC-KANS Outage Resolved
Affected:Backbone Circuit CHIC-KANS
Start Time:Thursday, May 19, 2011, 2:39 PM (1439) UTC
End Time:Thursday, May 19, 2011, 10:16 PM (2216) UTC
Description:Backbone Circuit CHIC-KANS is now available. Level(3) Communications Technicians have completed repairs to damaged fiber in Elwood, IL. All services have been restored.

Ticket No.:17392:45
Subject:Internet2 IP Network lan.salt.net.internet2.edu Outage Resolved
Affected:lan.salt.net.internet2.edu
Start Time:Saturday, May 21, 2011, 2:51 AM (0251) UTC
End Time:Saturday, May 21, 2011, 7:18 AM (0718) UTC
Description:Services via lan.salt.net.internet2.edu are now available. Internet2 NOC Engineers determined that a power issue was the cause for the outage.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

17345 3-Elevated 2-High Internet2 IP Network Backbone Circuit ATLA-CHIC Maintenance Completed Circuit 05/18/2011 6:13 AM 05/18/2011 6:31 AM

Scheduled Maintenances Detail

Ticket No.:17345:45
Subject:Internet2 IP Network Backbone Circuit ATLA-CHIC Maintenance Completed
Affected:Backbone Circuit ATLA-CHIC
Connector SOX
Connector University of Memphis
Start Time:Wednesday, May 18, 2011, 6:13 AM (0613) UTC
End Time:Wednesday, May 18, 2011, 6:31 AM (0631) UTC
Description: The above affected was unavailable while Level 3 Communications Technicians performed troubleshooting on failing hardware in Indianapolis, IN and Frankfort, IN. Maintenance has been completed.


Downtime and Availability



Internet2 IP Core NodesDown TimeReporting Period Availability52 Week Availability
CHIC T16000 hr 0 min100.00000%99.89906%
NEWY MX9600 hr 0 min100.00000%99.99886%
SEAT MX9600 hr 0 min100.00000%99.99981%
WASH MX9600 hr 0 min100.00000%99.95105%
HOUS MX9600 hr 0 min100.00000%99.99943%
LOSA MX9600 hr 0 min100.00000%99.97533%
ATLA MX9600 hr 0 min100.00000%99.98691%
SALT MX9600 hr 0 min100.00000%99.97476%
KANS MX9600 hr 0 min100.00000%99.96015%

Aggregate Internet2 IP Core Nodes0 hr 0 min100.00000%99.97171%

** Less than 52 weeks of data available

Internet2 IP Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
I2-HOUS-LOSA-10GE-055590 hr 0 min100.00000%99.97932%
I2-ATLA-CHIC-10GE-054190 hr 18 min99.82143%99.76453%
** I2-HOUS-KANS-10GE-055600 hr 0 min100.00000%99.80476%
I2-CHIC-NEWY32AOA-10GE-052390 hr 0 min100.00000%99.90190%
** I2-CHIC-NEWY32AOA-10GE-056670 hr 0 min100.00000%99.90190%
I2-NEWY32AOA-WASH-10GE-052420 hr 0 min100.00000%99.87781%
I2-CHIC-WASH-10GE-052500 hr 0 min100.00000%99.91196%
** I2-HOUS-KANS-10GE-055610 hr 0 min100.00000%99.79698%
** I2-NEWY32AOA-WASH-10GE-046430 hr 0 min100.00000%99.87819%
I2-ATLA-WASH-10GE-052510 hr 0 min100.00000%99.99051%
I2-ATLA-WASH-10GE-051330 hr 0 min100.00000%99.99298%
I2-ATLA-HOUS-10GE-054230 hr 0 min100.00000%99.92505%
** I2-ATLA-HOUS-10GE-055620 hr 0 min100.00000%99.92505%
** I2-KANS-SALT-10GE-055660 hr 0 min100.00000%99.94517%
I2-KANS-SALT-10GE-051380 hr 0 min100.00000%99.94517%
** I2-SALT-SEAT-10GE-055650 hr 0 min100.00000%99.96205%
** I2-SALT-SEAT-10GE-055730 hr 0 min100.00000%99.96205%
** I2-LOSA-SALT-10GE-055710 hr 0 min100.00000%99.96471%
** I2-LOSA-SALT-10GE-055630 hr 0 min100.00000%99.96471%
I2-ATLA-CHIC-10GE-056380 hr 18 min99.82143%99.76586%
I2-CHIC-KANS-10GE-055677 hr 37 min95.46627%99.82999%
I2-CHIC-KANS-10GE-055687 hr 37 min95.46627%99.82753%
I2-CHIC-KANS-10GE-059767 hr 37 min95.46627%99.90020%
I2-CHIC-WASH-10GE-056370 hr 0 min100.00000%99.97628%
I2-LOSA-SEAT-10GE-055640 hr 0 min100.00000%99.98103%
I2-LOSA-SEAT-10GE-055720 hr 0 min100.00000%99.98103%
I2-HOUS-LOSA-10GE-055810 hr 0 min100.00000%99.98767%

Aggregate All Internet2 IP Backbone Circuits23 hr 27 min99.48302%99.91276%





Upcoming Scheduled Maintenances

Ticket No.:17335:45
Subject:Internet2 IP Network Core Node NEWY Maintenance
Affected:Core Node NEWY and its Connector(s) and Participants
Start Time:Wednesday, May 25, 2011, 3:00 AM (0300) UTC
End Time:Wednesday, May 25, 2011, 7:00 AM (0700) UTC
Description: Core Node NEWY will be unavailable to the community while Internet2 Engineers swap the MX 960 to a T1600. An extended outage is expected and the entire maintenance window has been reserved. All connections to the Core Node will be affected.

Ticket No.:17316:45
Subject:Internet2 IP Network Backbone Circuit CHIC-NEWY Maintenance
Affected:Backbone Circuit CHIC-NEWY
Connector NOX (NEWY)
Start Time:Thursday, May 26, 2011, 4:00 AM (0400) UTC
End Time:Thursday, May 26, 2011, 10:00 AM (1000) UTC
Description: Backbone Circuit CHIC-NEWY and connector NOX's connection in New York will be unavailable while Level(3) Communications performs fiber relocation in Cambridge, MA. IP traffic will re-route during this maintenance. Connector NOX is multihomed and therefore should remain reachable.

Ticket No.:17375:45
Subject:Internet2 IP Network Backbone Circuit SALT-SEAT Maintenance
Affected:Backbone Circuit SALT-SEAT
Start Time:Tuesday, May 24, 2011, 7:00 AM (0700) UTC
End Time:Tuesday, May 24, 2011, 9:00 AM (0900) UTC
Description: Backbone Circuit SALT-SEAT will be unavailable while Level(3) Communications troubleshoots failing hardware in North Bend, WA and Cle Elum, WA. An outage of 30 minutes is expected; however the entire window is reserved. IP traffic will re-route during this maintenance.