Generated Report for Internet2 IP

Internet2 IP Network Operations Report
04/16/2012 - 04/22/2012

Internet2 IP Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	*Start Time (UTC)*	*End Time (UTC)*

18831	2-High	2-High	Internet2 IP Network Backbone Circuit CHIC-NEWY Brief Outage Resolved	Circuit - Bumped Fiber	04/18/2012 3:06 AM	04/18/2012 3:08 AM
18846	2-High	2-High	Internet2 IP Network Backbone Circuit HOUS-LOSA Outage Resolved	Circuit - Damaged Fiber	04/19/2012 3:10 PM	04/19/2012 3:56 PM
					04/19/2012 9:57 PM	04/19/2012 10:00 PM
					04/20/2012 5:14 AM	04/20/2012 5:16 AM

Unscheduled Outages Detail

Ticket No.:	18831:45
Subject:	Internet2 IP Network Backbone Circuit CHIC-NEWY Brief Outage Resolved
Affected:	Backbone Circuit CHIC-NEWY
Start Time:	Wednesday, April 18, 2012, 3:06 AM (0306) UTC
End Time:	Wednesday, April 18, 2012, 3:08 AM (0308) UTC
Description:	Backbone Circuit CHIC-NEWY was briefly unavailable. Vendor Engineers have been contacted, and report the outage was due to a fiber bump while vendor technicians prepared for an unrelated maintenance.

Ticket No.:	18846:45
Subject:	Internet2 IP Network Backbone Circuit HOUS-LOSA Outage Resolved
Affected:	Backbone Circuit HOUS-LOSA ION Backbone Circuit LOSA-HOUS
Start Time:	Thursday, April 19, 2012, 3:10 PM (1510) UTC
End Time:	Thursday, April 19, 2012, 3:56 PM (1556) UTC
Start Time:	Thursday, April 19, 2012, 9:57 PM (2157) UTC
End Time:	Thursday, April 19, 2012, 10:00 PM (2200) UTC
Start Time:	Friday, April 20, 2012, 5:14 AM (0514) UTC
End Time:	Friday, April 20, 2012, 5:16 AM (0516) UTC
Description:	DWDM System LOSA-SNDI is currently available. Level(3) Communications technicians have confirmed a partial fiber cut approximately 42 km from Tustin, CA. Level(3) Communications has confirmed that the fiber splicing has been completed. All services have been restored.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	*Start Time (UTC)*	*End Time (UTC)*

18812	3-Elevated	2-High	Internet2 IP Network Backbone Circuit LOSA-SALT Maintenance Completed	Circuit	04/16/2012 6:05 AM	04/16/2012 6:15 AM
18767	3-Elevated	2-High	Internet2 IP Network Backbone Circuit NEWY-WASH Maintenance Completed	Circuit	04/18/2012 4:02 AM	04/18/2012 7:03 AM
18845	3-Elevated	2-High	Internet2 IP Network Backbone Circuit NEWY-WASH Maintenance Completed	Hardware	04/22/2012 5:18 AM	04/22/2012 7:57 AM

Scheduled Maintenances Detail

Ticket No.:	18812:45
Subject:	Internet2 IP Network Backbone Circuit LOSA-SALT Maintenance Completed
Affected:	Backbone Circuit LOSA-SALT
Start Time:	Monday, April 16, 2012, 6:05 AM (0605) UTC
End Time:	Monday, April 16, 2012, 6:15 AM (0615) UTC
Description:	Backbone Circuit LOSA-SALT was unavailable while Level(3) Engineers performed maintenance. Maintenance has been completed. IP traffic re-routed during this maintenance.

Ticket No.:	18767:45
Subject:	Internet2 IP Network Backbone Circuit NEWY-WASH Maintenance Completed
Affected:	Backbone Circuit NEWY-WASH Connectors Drexel, and MAX Gigapop (NEWY)*
Start Time:	Wednesday, April 18, 2012, 4:02 AM (0402) UTC
End Time:	Wednesday, April 18, 2012, 7:03 AM (0703) UTC
Description:	Backbone Circuit NEWY-WASH was unavailable while Level(3) Communications relocated fiber in Wawa, PA. Maintenance has been completed. A maintenance window for the same time frame on 4/20 will be utilized. *Denotes multihomed status and therefore should remain reachable.

Ticket No.:	18845:45
Subject:	Internet2 IP Network Backbone Circuit NEWY-WASH Maintenance Completed
Affected:	Backbone Circuit NEWY-WASH
Start Time:	Sunday, April 22, 2012, 5:18 AM (0518) UTC
End Time:	Sunday, April 22, 2012, 7:57 AM (0757) UTC
Description:	Backbone Circuit NEWY-WASH was unavailable while Level(3) Communications performed a hardware maintenance in Wilmington, DE. Maintenance has been completed.

Downtime and Availability

Internet2 IP Core Nodes	Down Time	Reporting Period Availability	52 Week Availability
CHIC T1600	0 hr 0 min	100.00000%	99.94910%
NEWY T1600	0 hr 0 min	100.00000%	99.97124%
SEAT MX960	0 hr 0 min	100.00000%	99.99338%
WASH T1600	0 hr 0 min	100.00000%	99.99167%
HOUS MX960	0 hr 0 min	100.00000%	99.99300%
LOSA T1600	0 hr 0 min	100.00000%	99.99300%
ATLA T1600	0 hr 0 min	100.00000%	99.99224%
SALT T1600	0 hr 0 min	100.00000%	99.99243%
KANS T1600	0 hr 0 min	100.00000%	99.99319%

Aggregate Internet2 IP Core Nodes	0 hr 0 min	100.00000%	99.98547%

** Less than 52 weeks of data available

Internet2 IP Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
I2-HOUS-LOSA-10GE-05559	0 hr 51 min	99.49405%	99.85562%
I2-ATLA-CHIC-10GE-05419	0 hr 0 min	100.00000%	99.78031%
** I2-HOUS-KANS-10GE-05560	0 hr 0 min	100.00000%	99.69687%
I2-CHIC-NEWY32AOA-10GE-05239	0 hr 2 min	99.98016%	99.69838%
** I2-CHIC-NEWY32AOA-10GE-05667	0 hr 2 min	99.98016%	99.69327%
** I2-NEWY32AOA-WASH-100GE-06126	5 hr 40 min	96.62698%	99.88968%
** I2-CHIC-WASH-100GE-06179	0 hr 0 min	100.00000%	100.00000%
** I2-HOUS-KANS-10GE-05561	0 hr 0 min	100.00000%	99.69668%
I2-ATLA-WASH-10GE-05251	0 hr 0 min	100.00000%	99.85638%
I2-ATLA-WASH-10GE-05133	0 hr 0 min	100.00000%	99.85638%
I2-ATLA-HOUS-10GE-05423	0 hr 0 min	100.00000%	99.98278%
** I2-ATLA-HOUS-10GE-05562	0 hr 0 min	100.00000%	99.98278%
** I2-KANS-SALT-10GE-05566	0 hr 0 min	100.00000%	99.96556%
I2-KANS-SALT-10GE-05138	0 hr 0 min	100.00000%	99.96556%
** I2-SALT-SEAT-10GE-05565	0 hr 0 min	100.00000%	99.99338%
** I2-SALT-SEAT-10GE-05573	0 hr 0 min	100.00000%	99.99338%
** I2-LOSA-SALT-10GE-05571	0 hr 0 min	100.00000%	99.95913%
** I2-LOSA-SALT-10GE-05563	0 hr 10 min	99.90079%	99.95005%
I2-ATLA-CHIC-10GE-05638	0 hr 0 min	100.00000%	99.78031%
I2-CHIC-KANS-10GE-05567	0 hr 0 min	100.00000%	99.85884%
I2-CHIC-KANS-10GE-05568	0 hr 0 min	100.00000%	99.85884%
I2-CHIC-KANS-10GE-05976	0 hr 0 min	100.00000%	99.85884%
I2-LOSA-SEAT-10GE-05564	0 hr 0 min	100.00000%	99.97181%
I2-LOSA-SEAT-10GE-05572	0 hr 0 min	100.00000%	99.97256%
I2-HOUS-LOSA-10GE-05581	0 hr 51 min	99.49405%	99.85562%

Aggregate All Internet2 IP Backbone Circuits	7 hr 36 min	99.81905%	99.87892%

Upcoming Scheduled Maintenances

Ticket No.:	18859:45
Subject:	Internet2 IP Network Backbone Circuit CHIC-WASH Maintenance
Affected:	Backbone Circuit CHIC-WASH
Start Time:	Thursday, May 10, 2012, 4:00 AM (0400) UTC
End Time:	Thursday, May 10, 2012, 10:00 AM (1000) UTC
Description:	Backbone Circuit CHIC-WASH will be unavailable while Level(3) Engineers relocate fiber in Southfield, MI. An outage of 3 hours is expected; however, the entire window is reserved. IP traffic will re-route during this maintenance.