Internet2 IP Network Operations Report
04/08/2013 - 04/14/2013

Internet2 IP Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

206942-High 2-High Internet2 IP Network Backbone Circuit LOSA-SEAT Outage Resolved Unannounced Maintenance 04/09/2013 9:46 AM 04/09/2013 12:04 PM
207052-High 2-High Internet2 IP Network Backbone Circuit CLEV-NEWY32AOA Outage Resolved Hardware 04/09/2013 11:14 PM 04/10/2013 2:55 AM
207062-High 2-High Internet2 IP Network Backbone Circuit LOSA-SEAT Outage Resolved Unannounced Maintenance 04/10/2013 7:01 AM 04/10/2013 8:05 AM

Unscheduled Outages Detail


Ticket No.:20694:45
Subject:Internet2 IP Network Backbone Circuit LOSA-SEAT Outage Resolved
Affected:Backbone Circuit LOSA-SEAT
Start Time:Tuesday, April 9, 2013, 9:46 AM (0946) UTC
End Time:Tuesday, April 9, 2013, 12:04 PM (1204) UTC
Description:Both portions of the bundled Backbone Circuit LOSA-SEAT are currently available following a brief outage due to maintenance. Maintenance ended at 1300 UTC. All devices are restored and no further problems are expected.

Ticket No.:20705:45
Subject:Internet2 IP Network Backbone Circuit CLEV-NEWY32AOA Outage Resolved
Affected:Backbone Circuit CLEV-NEWY32AOA
Start Time:Tuesday, April 9, 2013, 11:14 PM (2314) UTC
End Time:Wednesday, April 10, 2013, 2:55 AM (0255) UTC
Description:Backbone Circuit CLEV-NEWY32AOA is now available to the community. Level (3) Communications technicians reported a WSS card had failed in Albany, NY. A replacement card arrived on site at 01:45 UTC. The card was replaced. The outage is resolved, no further outages are expected.

Ticket No.:20706:45
Subject:Internet2 IP Network Backbone Circuit LOSA-SEAT Outage Resolved
Affected:Backbone Circuit LOSA-SEAT
Start Time:Wednesday, April 10, 2013, 7:01 AM (0701) UTC
End Time:Wednesday, April 10, 2013, 8:05 AM (0805) UTC
Description:Backbone Circuit LOSA-SEAT is now available to the community. Level (3) Communications technicians have confirmed that the outage is due to maintenance being performed in West Sacremento, CA. Maintenance has been completed. No further outages are expected.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

20621 3-Elevated 2-High Internet2 IP Network Backbone Circuit CHIC-KANS Maintenance Completed Circuit 04/09/2013 5:06 AM 04/09/2013 7:29 AM
20683 3-Elevated 1-Critical Internet2 IP Network Core Node ATLA Maintenance Completed Hardware 04/12/2013 3:00 AM 04/12/2013 4:15 AM

Scheduled Maintenances Detail

Ticket No.:20621:45
Subject:Internet2 IP Network Backbone Circuit CHIC-KANS Maintenance Completed
Affected:Backbone Circuit CHIC-KANS
Start Time:Tuesday, April 9, 2013, 5:06 AM (0506) UTC
End Time:Tuesday, April 9, 2013, 7:29 AM (0729) UTC
Description: Backbone Circuit CHIC-KANS was unavailable while circuit provider engineers performed maintenance. Maintenance has been completed. IP traffic re-routed during this maintenance.

Ticket No.:20683:45
Subject:Internet2 IP Network Core Node ATLA Maintenance Completed
Affected:Core Node ATLA and its Connectors and Participants
Start Time:Friday, April 12, 2013, 3:00 AM (0300) UTC
End Time:Friday, April 12, 2013, 4:15 AM (0415) UTC
Description: Core Node ATLA was unavailable while Internet2 Engineers performed core node upgrade maintenance. All connections to the Core Node was affected. Maintenance has been completed.


Downtime and Availability



Internet2 IP Core NodesDown TimeReporting Period Availability52 Week Availability
CHIC T16000 hr 0 min100.00000%99.98387%
NEWY T16000 hr 0 min100.00000%100.00000%
SEAT MX9600 hr 0 min100.00000%99.96699%
WASH T16000 hr 0 min100.00000%99.99905%
HOUS MX9600 hr 0 min100.00000%99.99203%
LOSA T16000 hr 0 min100.00000%99.97401%
ATLA T16001 hr 14 min99.26587%99.98558%
SALT T16000 hr 0 min100.00000%99.97970%
KANS T16000 hr 0 min100.00000%99.99981%

Aggregate Internet2 IP Core Nodes1 hr 14 min99.91843%99.98678%

** Less than 52 weeks of data available

Internet2 IP Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
I2-HOUS-LOSA-10GE-055590 hr 0 min100.00000%99.24636%
I2-ATLA-CHIC-10GE-054190 hr 0 min100.00000%99.81387%
** I2-HOUS-KANS-10GE-055600 hr 0 min100.00000%99.98254%
I2-CHIC-NEWY32AOA-10GE-052390 hr 0 min100.00000%99.96015%
** I2-CHIC-NEWY32AOA-10GE-056670 hr 0 min100.00000%99.96015%
** I2-NEWY32AOA-WASH-100GE-061260 hr 0 min100.00000%99.64917%
** I2-CHIC-WASH-100GE-061790 hr 0 min100.00000%99.99051%
** I2-HOUS-KANS-10GE-055610 hr 0 min100.00000%99.78142%
I2-ATLA-WASH-10GE-052510 hr 0 min100.00000%99.71957%
I2-ATLA-WASH-10GE-051330 hr 0 min100.00000%99.71957%
I2-ATLA-HOUS-10GE-054230 hr 0 min100.00000%99.77876%
** I2-ATLA-HOUS-10GE-055620 hr 0 min100.00000%99.77876%
** I2-KANS-SALT-10GE-055660 hr 0 min100.00000%99.93720%
I2-KANS-SALT-10GE-051380 hr 0 min100.00000%99.93701%
** I2-SALT-SEAT-10GE-055650 hr 0 min100.00000%99.96547%
** I2-SALT-SEAT-10GE-055730 hr 0 min100.00000%99.97970%
** I2-LOSA-SALT-10GE-055710 hr 0 min100.00000%99.94649%
** I2-LOSA-SALT-10GE-055630 hr 0 min100.00000%99.94536%
I2-ATLA-CHIC-10GE-056380 hr 0 min100.00000%99.86737%
I2-CHIC-KANS-10GE-055670 hr 0 min100.00000%99.97211%
I2-CHIC-KANS-10GE-055680 hr 0 min100.00000%99.97363%
I2-CHIC-KANS-10GE-059762 hr 23 min98.58135%99.92164%
I2-LOSA-SEAT-10GE-055643 hr 22 min97.99603%99.90532%
I2-LOSA-SEAT-10GE-055723 hr 22 min97.99603%99.90893%
I2-HOUS-LOSA-10GE-055810 hr 0 min100.00000%99.24617%

Aggregate All Internet2 IP Backbone Circuits9 hr 7 min99.78294%99.83549%




Upcoming Scheduled Maintenances

Ticket No.:20684:45
Subject:Internet2 IP Network Core Node WASH Maintenance
Affected:Core Node WASH and its Connector(s) and Participants
Start Time:Thursday, April 18, 2013, 3:00 AM (0300) UTC
End Time:Thursday, April 18, 2013, 8:05 AM (0805) UTC
Description: Core Node WASH will be unavailable while Internet2 Engineers perform core node upgrade maintenance. Outages are expected throughout and the entire window is reserved. All connections to the Core Node will be affected.

Ticket No.:20708:45
Subject:Internet2 IP Network Backbone Circuit ATLA-CHIC Maintenance
Affected:Backbone Circuit ATLA-CHIC
Connector IndianaGigaPOP*
Connector KyRON*
Connector University of Memphis*
Connector SOX*
Start Time:Friday, April 26, 2013, 5:00 AM (0500) UTC
End Time:Friday, April 26, 2013, 11:00 AM (1100) UTC
Description: Backbone circuit ATLA-CHIC will be unavailable while vendor Engineers repair fiber in Caneyville, KY. An outage of up to 5 hours is expected; however the entire window is reserved. *Denotes Connectors are multihomed and should remain reachable