Internet2 IP Network Operations Report
04/22/2013 - 04/28/2013

Internet2 IP Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

207852-High 2-High Internet2 IP Network Backbone Circuit CLEV-WASH Outage Resolved Circuit - Damaged Fiber 04/25/2013 6:49 PM 04/26/2013 12:59 AM
207941-Critical 1-Critical Internet2 IP Network Core Node WASH Brief Outage Software 04/27/2013 9:30 AM 04/27/2013 9:32 AM
207982-High 2-High Internet2 IP Network Backbone Circuit ATLA-CHIC Outage Resolved Hardware 04/28/2013 11:46 AM 04/28/2013 9:19 PM

Unscheduled Outages Detail


Ticket No.:20785:45
Subject:Internet2 IP Network Backbone Circuit CLEV-WASH Outage Resolved
Affected:Backbone Circuit CLEV-WASH
Start Time:Thursday, April 25, 2013, 6:49 PM (1849) UTC
End Time:Friday, April 26, 2013, 12:59 AM (0059) UTC
Description:Backbone Circuit CLEV-WASH is now available. Level(3) Communications confirmed that splice crews have completed splice work. No further outages are expected. IP traffic rerouted during this outage.

Ticket No.:20794:45
Subject:Internet2 IP Network Core Node WASH Brief Outage
Affected:Core Node WASH and its Connector(s) and Participants.
ION Backbone LOSA-WASH
Start Time:Saturday, April 27, 2013, 9:30 AM (0930) UTC
End Time:Saturday, April 27, 2013, 9:32 AM (0932) UTC
Description:Core Node WASH was briefly unavailable. Internet2 Engineers report that a router software issue caused the outage. The device is currently stable. Internet2 Engineers have opened a ticket with the device vendor for investigation. All connections to the Core Node were affected.

Ticket No.:20798:45
Subject:Internet2 IP Network Backbone Circuit ATLA-CHIC Outage Resolved
Affected:Backbone Circuit ATLA-CHIC
Start Time:Sunday, April 28, 2013, 11:46 AM (1146) UTC
End Time:Sunday, April 28, 2013, 9:19 PM (2119) UTC
Description:Backbone Circuit ATLA-CHIC is now available. Level (3) Communications has replaced a faulty module in Trion, GA and all alarms have cleared. No further outages are expected. IP traffic will re-route.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

20708 3-Elevated 2-High Internet2 IP Network Backbone Circuit ATLA-CHIC Maintenance Completed Circuit 04/26/2013 5:04 AM 04/26/2013 8:42 AM

Scheduled Maintenances Detail

Ticket No.:20708:45
Subject:Internet2 IP Network Backbone Circuit ATLA-CHIC Maintenance Completed
Affected:Backbone Circuit ATLA-CHIC
Connector IndianaGigaPOP*
Connector KyRON*
Connector University of Memphis*
Connector SOX*
Start Time:Friday, April 26, 2013, 5:04 AM (0504) UTC
End Time:Friday, April 26, 2013, 8:42 AM (0842) UTC
Description: Backbone circuit ATLA-CHIC was unavailable while vendor Engineers repaired fiber in Caneyville, KY. Maintenance has been completed. *Denotes Connectors are multihomed and should remain reachable


Downtime and Availability



Internet2 IP Core NodesDown TimeReporting Period Availability52 Week Availability
CHIC T16000 hr 0 min100.00000%99.98387%
NEWY T16000 hr 0 min100.00000%100.00000%
SEAT MX9600 hr 0 min100.00000%99.96699%
WASH T16000 hr 0 min100.00000%99.95200%
HOUS MX9600 hr 0 min100.00000%99.99203%
LOSA T16000 hr 0 min100.00000%99.97401%
ATLA T16000 hr 0 min100.00000%99.98558%
SALT T16000 hr 0 min100.00000%99.97970%
KANS T16000 hr 0 min100.00000%99.99981%

Aggregate Internet2 IP Core Nodes0 hr 0 min100.00000%99.98155%

** Less than 52 weeks of data available

Internet2 IP Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
I2-HOUS-LOSA-10GE-055590 hr 0 min100.00000%99.25641%
I2-ATLA-CHIC-10GE-0541913 hr 11 min92.15278%99.66378%
** I2-HOUS-KANS-10GE-055600 hr 0 min100.00000%99.89811%
I2-CHIC-NEWY32AOA-10GE-052390 hr 0 min100.00000%99.96053%
** I2-CHIC-NEWY32AOA-10GE-056670 hr 0 min100.00000%99.96053%
** I2-NEWY32AOA-WASH-100GE-061260 hr 0 min100.00000%99.71368%
** I2-CHIC-WASH-100GE-061790 hr 0 min100.00000%99.99051%
** I2-HOUS-KANS-10GE-055610 hr 0 min100.00000%99.69699%
I2-ATLA-WASH-10GE-052510 hr 2 min99.98016%99.67213%
I2-ATLA-WASH-10GE-051330 hr 2 min99.98016%99.67213%
I2-ATLA-HOUS-10GE-054230 hr 0 min100.00000%99.77876%
** I2-ATLA-HOUS-10GE-055620 hr 0 min100.00000%99.77876%
** I2-KANS-SALT-10GE-055660 hr 0 min100.00000%99.93720%
I2-KANS-SALT-10GE-051380 hr 0 min100.00000%99.93701%
** I2-SALT-SEAT-10GE-055650 hr 0 min100.00000%99.96547%
** I2-SALT-SEAT-10GE-055730 hr 0 min100.00000%99.97970%
** I2-LOSA-SALT-10GE-055710 hr 0 min100.00000%99.94649%
** I2-LOSA-SALT-10GE-055630 hr 0 min100.00000%99.94725%
I2-ATLA-CHIC-10GE-0563813 hr 11 min92.15278%99.71729%
I2-CHIC-KANS-10GE-055670 hr 0 min100.00000%99.97647%
I2-CHIC-KANS-10GE-055680 hr 0 min100.00000%99.97799%
I2-CHIC-KANS-10GE-059760 hr 0 min100.00000%99.92600%
I2-LOSA-SEAT-10GE-055640 hr 0 min100.00000%99.80400%
I2-LOSA-SEAT-10GE-055720 hr 0 min100.00000%99.80760%
I2-HOUS-LOSA-10GE-055810 hr 0 min100.00000%99.25622%

Aggregate All Internet2 IP Backbone Circuits26 hr 26 min99.37064%99.80884%




Upcoming Scheduled Maintenances

Ticket No.:20768:45
Subject:Internet2 IP Network Backbone Circuit HOUS-LOSA Maintenance
Affected:Backbone Circuit HOUS-LOSA
ION Backbone Circuit HOUS-LOSA
Start Time:Tuesday, April 30, 2013, 4:00 AM (0400) UTC
End Time:Tuesday, April 30, 2013, 6:00 AM (0600) UTC
Description: Backbone Circuit HOUS-LOSA will be unavailable while Level(3) Communications performs hardware maintenance in Tornillo, TX. Outages are expected, and the entire window is reserved.

Ticket No.:20761:45
Subject:Internet2 IP Network Core Node NEWY Maintenance
Affected:Core Node NEWY
ION Backbone NEWY-WASH
Connector Northern Crossroads and associated participants
Connector MARIA and associated peers and participants
Connector MAX GigaPOP and associated peers and participants
Connector MAGPI and associated peers and participants
Start Time:Thursday, May 2, 2013, 3:00 AM (0300) UTC
End Time:Thursday, May 2, 2013, 8:00 AM (0800) UTC
Description: Core Node NEWY will be unavailable while Internet2 Engineers perform hardware maintenance. An outage of up to two hours is anticipated; however, the entire window is reserved. All connections to the Core Node will be affected. IP Traffic will re-route during this maintenance.

Ticket No.:20765:45
Subject:Internet2 IP Network Backbone Circuit KANS-SALT Maintenance
Affected:Backbone Circuit KANS-SALT
Connector CalREN and its participants
Start Time:Wednesday, May 8, 2013, 5:00 AM (0500) UTC
End Time:Wednesday, May 8, 2013, 11:00 AM (1100) UTC
Description: Backbone Circuit KANS-SALT will be unavailable while Level(3) Engineers perform maintenance. Outages will be expected throughout the entire window. IP traffic will re-route during this maintenance.

Ticket No.:20771:45
Subject:Internet2 IP Network Backbone HOUS-LOSA Maintenance
Affected:Backbone HOUS-LOSA
ION Backbone HOUS-LOSA
Start Time:Friday, May 10, 2013, 5:00 AM (0500) UTC
End Time:Friday, May 10, 2013, 11:00 AM (1100) UTC
Description: IP Backbone HOUS-LOSA will be unavailable while Level(3) Communications Engineers perform maintenance required by the TXDOT in Giddings, TX and Austin, TX. An outage of 20 minutes is expected; however the entire window is reserved. IP Traffic will re-route.