Internet2 IP Network Operations Report
05/06/2013 - 05/12/2013

Internet2 IP Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

208532-High 2-High Internet2 IP Network Backbone Circuit ATLA-CHIC Outage Resolved Unannounced Maintenance 05/08/2013 3:16 AM 05/08/2013 4:29 AM
208621-Critical 1-Critical Internet2 IP Network Core Node WASH Brief Outage Resolved Hardware 05/09/2013 3:05 AM 05/09/2013 3:08 AM
208672-High 2-High Internet2 IP Network Backbone Circuit ATLA-CHIC Outage Resolved Unannounced Maintenance 05/09/2013 3:08 PM 05/09/2013 2:33 PM
208811-Critical 1-Critical Internet2 IP Network Core Node NEWY Brief Outage Resolved Hardware 05/12/2013 7:47 AM 05/12/2013 7:49 AM

Unscheduled Outages Detail


Ticket No.:20853:45
Subject:Internet2 IP Network Backbone Circuit ATLA-CHIC Outage Resolved
Affected:Backbone Circuit ATLA-CHIC
Connector FLR/SOX
Connector University of Memphis
Start Time:Wednesday, May 8, 2013, 3:16 AM (0316) UTC
End Time:Wednesday, May 8, 2013, 4:29 AM (0429) UTC
Description:The above listed is now available. Level(3) Communication Technicians have reported that this was due to a planned maintenance. Maintenance has been completed. IP traffic re-routed during the outage.

Ticket No.:20862:45
Subject:Internet2 IP Network Core Node WASH Brief Outage Resolved
Affected:Core Node WASH and its Connector(s) and Participants.
ION Backbone LOSA-WASH
Start Time:Thursday, May 9, 2013, 3:05 AM (0305) UTC
End Time:Thursday, May 9, 2013, 3:08 AM (0308) UTC
Description:The above was briefly unavailable. Internet2 Engineers have indicated a router problem in Washington, DC is the RFO. Further updates will be provided if necessary.

Ticket No.:20867:45
Subject:Internet2 IP Network Backbone Circuit ATLA-CHIC Outage Resolved
Affected:Backbone Circuit ATLA-CHIC
Start Time:Thursday, May 9, 2013, 3:08 PM (1508) UTC
End Time:Thursday, May 9, 2013, 2:33 PM (1433) UTC
Description:Backbone Circuit ATLA-CHIC is available. Level(3) Technicians performed emergency maintenance to repair a route-reflectance issue. IP traffic re-routed. Work has been completed. No further outages are anticipated.

Ticket No.:20881:45
Subject:Internet2 IP Network Core Node NEWY Brief Outage Resolved
Affected:Core Node NEWY and its Connector(s) and Participants
ION Backbone Circuit CLEV-NEWY
ION Backbone Circuit NEWY-WASH
Start Time:Sunday, May 12, 2013, 7:47 AM (0747) UTC
End Time:Sunday, May 12, 2013, 7:49 AM (0749) UTC
Description:Core Node NEWY was briefly unavailable due to a failing backup Router Engine in New York, NY. Internet2 Engineers, with the assistance of Level(3) communications technicians, have replaced the card and no further outages are expected. All connections to the Core Node were affected.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

20765 3-Elevated 2-High Internet2 IP Network Backbone Circuit KANS-SALT Maintenance Completed Hardware 05/08/2013 9:19 AM 05/08/2013 9:36 AM
20812 3-Elevated 2-High Internet2 IP Network Backbone Circuit LOSA-SEAT Maintenance Completed Circuit 05/09/2013 7:11 AM 05/09/2013 9:53 AM
20771 3-Elevated 2-High Internet2 IP Network Backbone HOUS-LOSA Maintenance Completed Circuit 05/10/2013 5:43 AM 05/10/2013 8:11 AM

Scheduled Maintenances Detail

Ticket No.:20765:45
Subject:Internet2 IP Network Backbone Circuit KANS-SALT Maintenance Completed
Affected:Backbone Circuit KANS-SALT
Connector CalREN and its participants
Start Time:Wednesday, May 8, 2013, 9:19 AM (0919) UTC
End Time:Wednesday, May 8, 2013, 9:36 AM (0936) UTC
Description: Backbone Circuit KANS-SALT was unavailable while Level(3) Engineers performed maintenance. Maintenance has been completed. IP traffic re-routed during this maintenance.

Ticket No.:20812:45
Subject:Internet2 IP Network Backbone Circuit LOSA-SEAT Maintenance Completed
Affected:Backbone Circuit LOSA-SEAT
Connector Oregon Gigapop
Start Time:Thursday, May 9, 2013, 7:11 AM (0711) UTC
End Time:Thursday, May 9, 2013, 9:53 AM (0953) UTC
Description: Backbone Circuit LOSA-SEAT was unavailable while Level(3) Communications Engineers performed maintenance. Maintenance has been completed. IP traffic re-routed during this maintenance.

Ticket No.:20771:45
Subject:Internet2 IP Network Backbone HOUS-LOSA Maintenance Completed
Affected:Backbone HOUS-LOSA
ION Backbone HOUS-LOSA
Start Time:Friday, May 10, 2013, 5:43 AM (0543) UTC
End Time:Friday, May 10, 2013, 8:11 AM (0811) UTC
Description: IP Backbone HOUS-LOSA was unavailable while Level(3) Communications Engineers performed maintenance required by the TXDOT in Giddings, TX and Austin, TX. Maintenance has been completed.


Downtime and Availability



Internet2 IP Core NodesDown TimeReporting Period Availability52 Week Availability
CHIC T16000 hr 0 min100.00000%99.98387%
NEWY T16000 hr 2 min99.98016%99.98862%
SEAT MX9600 hr 0 min100.00000%99.96699%
WASH T16000 hr 0 min100.00000%99.95162%
HOUS MX9600 hr 0 min100.00000%99.99203%
LOSA T16000 hr 0 min100.00000%99.97401%
ATLA T16000 hr 0 min100.00000%99.98558%
SALT T16000 hr 0 min100.00000%99.97970%
KANS T16000 hr 0 min100.00000%99.99981%

Aggregate Internet2 IP Core Nodes0 hr 2 min99.99780%99.98025%

** Less than 52 weeks of data available

Internet2 IP Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
I2-HOUS-LOSA-10GE-055592 hr 28 min98.53175%99.22833%
I2-ATLA-CHIC-10GE-054191 hr 48 min98.92857%99.64329%
** I2-HOUS-KANS-10GE-055600 hr 0 min100.00000%99.89659%
I2-CHIC-NEWY32AOA-10GE-052390 hr 0 min100.00000%99.96053%
** I2-CHIC-NEWY32AOA-10GE-056670 hr 0 min100.00000%99.96053%
** I2-NEWY32AOA-WASH-100GE-061260 hr 0 min100.00000%99.71843%
** I2-CHIC-WASH-100GE-061790 hr 0 min100.00000%99.99051%
** I2-HOUS-KANS-10GE-055610 hr 0 min100.00000%99.69547%
I2-ATLA-WASH-10GE-052510 hr 3 min99.97024%99.67460%
I2-ATLA-WASH-10GE-051330 hr 3 min99.97024%99.67460%
I2-ATLA-HOUS-10GE-054230 hr 0 min100.00000%99.77876%
** I2-ATLA-HOUS-10GE-055620 hr 0 min100.00000%99.77876%
** I2-KANS-SALT-10GE-055660 hr 17 min99.83135%99.93397%
I2-KANS-SALT-10GE-051380 hr 17 min99.83135%99.93378%
** I2-SALT-SEAT-10GE-055650 hr 0 min100.00000%99.96623%
** I2-SALT-SEAT-10GE-055730 hr 0 min100.00000%99.97970%
** I2-LOSA-SALT-10GE-055710 hr 0 min100.00000%99.94649%
** I2-LOSA-SALT-10GE-055630 hr 0 min100.00000%99.94725%
I2-ATLA-CHIC-10GE-056381 hr 48 min98.92857%99.69680%
I2-CHIC-KANS-10GE-055670 hr 0 min100.00000%99.97647%
I2-CHIC-KANS-10GE-055680 hr 0 min100.00000%99.97799%
I2-CHIC-KANS-10GE-059760 hr 0 min100.00000%99.92600%
I2-LOSA-SEAT-10GE-055642 hr 42 min98.39286%99.77326%
I2-LOSA-SEAT-10GE-055722 hr 42 min98.39286%99.77687%
I2-HOUS-LOSA-10GE-055812 hr 28 min98.53175%99.22814%

Aggregate All Internet2 IP Backbone Circuits14 hr 36 min99.65238%99.80253%




Upcoming Scheduled Maintenances

Ticket No.:20809:45
Subject:Internet2 IP Network Backbone Circuit HOUS-LOSA Maintenance
Affected:Backbone Circuit HOUS-LOSA
ION Backbone Circuit HOUS-LOSA
Start Time:Tuesday, May 14, 2013, 5:00 AM (0500) UTC
End Time:Tuesday, May 14, 2013, 7:00 AM (0700) UTC
Description: Backbone Circuit HOUS-LOSA will be unavailable while Level(3) Communications performs hardware maintenance in Tornillo, TX. Outages are expected, and the entire window is reserved.