Internet2 IP Network Operations Report
07/15/2013 - 07/21/2013

Internet2 IP Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

212231-Critical 1-Critical Internet2 IP Network Core Node NEWY Brief Outage Undetermined 07/15/2013 1:34 PM 07/15/2013 1:35 PM
212341-Critical 1-Critical Internet2 IP Network Core Node CHIC Brief Outage Hardware 07/17/2013 8:44 AM 07/17/2013 8:49 AM
212462-High 2-High Internet2 IP Network Backbone Circuit HOUS-LOSA Brief Outage Resolved Unannounced Maintenance 07/18/2013 5:21 AM 07/18/2013 5:27 AM

Unscheduled Outages Detail


Ticket No.:21223:45
Subject:Internet2 IP Network Core Node NEWY Brief Outage
Affected:Core Node NEWY and its Connector(s) and Participants.
Start Time:Monday, July 15, 2013, 1:34 PM (1334) UTC
End Time:Monday, July 15, 2013, 1:35 PM (1335) UTC
Description:Core Node NEWY was briefly unavailable. Internet2 Engineers are investigating the cause; however, the reason for the outage is pending. All connections to the Core Node were affected.

Ticket No.:21234:45
Subject:Internet2 IP Network Core Node CHIC Brief Outage
Affected:Core Node CHIC and its Connector(s) and Participants.
Start Time:Wednesday, July 17, 2013, 8:44 AM (0844) UTC
End Time:Wednesday, July 17, 2013, 8:49 AM (0849) UTC
Description:Core Node CHIC was briefly unavailable. Internet2 Engineers report that the outage was due to a failed routing engine. The core node is running on the backup RE. Internet2 Engineers are working to replace the failed RE. All connections to the Core Node were affected.

Ticket No.:21246:45
Subject:Internet2 IP Network Backbone Circuit HOUS-LOSA Brief Outage Resolved
Affected:Backbone Circuit HOUS-LOSA
Start Time:Thursday, July 18, 2013, 5:21 AM (0521) UTC
End Time:Thursday, July 18, 2013, 5:27 AM (0527) UTC
Description:Backbone Circuit HOUS-LOSA was briefly unavailable. Level (3) Communications technicians have determined that the outage was due to a scheduled maintenance to replace a rectifer. No further outages are expected.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

21197 3-Elevated 2-High Internet2 IP Network Backbone Circuit HOUS-LOSA Maintenance Completed Circuit 07/16/2013 7:31 AM 07/16/2013 8:54 AM

Scheduled Maintenances Detail

Ticket No.:21197:45
Subject:Internet2 IP Network Backbone Circuit HOUS-LOSA Maintenance Completed
Affected:Backbone Circuit HOUS-LOSA
Start Time:Tuesday, July 16, 2013, 7:31 AM (0731) UTC
End Time:Tuesday, July 16, 2013, 8:54 AM (0854) UTC
Description: Backbone Circuit HOUS-LOSA was unavailable while Level(3) Communications Engineers performed maintenance. Maintenance has been completed. IP traffic re-routed during this maintenance.


Downtime and Availability



Internet2 IP Core NodesDown TimeReporting Period Availability52 Week Availability
CHIC T16000 hr 5 min99.95040%99.98292%
NEWY T16000 hr 1 min99.99008%99.98805%
SEAT MX9600 hr 0 min100.00000%99.96699%
WASH T16000 hr 0 min100.00000%99.95162%
HOUS MX9600 hr 0 min100.00000%99.97040%
LOSA T16000 hr 0 min100.00000%99.97401%
ATLA T16000 hr 0 min100.00000%99.98558%
SALT T16000 hr 0 min100.00000%99.97875%
KANS T16000 hr 0 min100.00000%99.99981%

Aggregate Internet2 IP Core Nodes0 hr 6 min99.99339%99.97757%

** Less than 52 weeks of data available

Internet2 IP Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
I2-HOUS-LOSA-10GE-055591 hr 29 min99.11706%99.63229%
I2-ATLA-CHIC-10GE-054190 hr 0 min100.00000%99.60041%
** I2-HOUS-KANS-10GE-055600 hr 0 min100.00000%99.89659%
I2-CHIC-NEWY32AOA-10GE-052390 hr 0 min100.00000%99.97628%
** I2-CHIC-NEWY32AOA-10GE-056670 hr 0 min100.00000%99.97628%
** I2-NEWY32AOA-WASH-100GE-061260 hr 0 min100.00000%99.74423%
** I2-CHIC-WASH-100GE-061790 hr 0 min100.00000%99.99051%
** I2-HOUS-KANS-10GE-055610 hr 0 min100.00000%99.69547%
I2-ATLA-WASH-10GE-052510 hr 0 min100.00000%99.75543%
I2-ATLA-WASH-10GE-051330 hr 0 min100.00000%99.75543%
I2-ATLA-HOUS-10GE-054230 hr 0 min100.00000%99.80020%
** I2-ATLA-HOUS-10GE-055620 hr 0 min100.00000%99.80020%
** I2-KANS-SALT-10GE-055660 hr 0 min100.00000%99.90703%
I2-KANS-SALT-10GE-051380 hr 0 min100.00000%99.90684%
** I2-SALT-SEAT-10GE-055650 hr 0 min100.00000%99.96623%
** I2-SALT-SEAT-10GE-055730 hr 0 min100.00000%99.97970%
** I2-LOSA-SALT-10GE-055710 hr 0 min100.00000%99.95219%
** I2-LOSA-SALT-10GE-055630 hr 0 min100.00000%99.95294%
I2-ATLA-CHIC-10GE-056380 hr 0 min100.00000%99.65392%
I2-CHIC-KANS-10GE-055670 hr 0 min100.00000%99.97647%
I2-CHIC-KANS-10GE-055680 hr 0 min100.00000%99.97799%
I2-CHIC-KANS-10GE-059760 hr 0 min100.00000%99.92600%
I2-LOSA-SEAT-10GE-055640 hr 0 min100.00000%99.75068%
I2-LOSA-SEAT-10GE-055720 hr 0 min100.00000%99.75429%
I2-HOUS-LOSA-10GE-055811 hr 29 min99.11706%99.63210%

Aggregate All Internet2 IP Backbone Circuits2 hr 58 min99.92936%99.83839%




Upcoming Scheduled Maintenances

Ticket No.:21141:45
Subject:Internet2 IP Network Backbone Circuit LOSA-SALT Maintenance
Affected:Backbone Circuit LOSA-SALT
Start Time:Tuesday, July 23, 2013, 7:00 AM (0700) UTC
End Time:Tuesday, July 23, 2013, 1:00 PM (1300) UTC
Description: Backbone Circuit LOSA-SALT will be unavailable while Level(3) Communications Engineers perform maintenance. An outage of two hours is expected;however, the entire window is reserved. IP traffic will re-route during this maintenance. An alternate window has been reserved for 7/25/2013 0700-1300 UTC, should it be required.

Ticket No.:21180:45
Subject:Internet2 IP Network Core Node (CLEV) Maintenance
Affected:Core Node CLEV and its Connector(s) and Participants
ION Backbone Circuit CHIC-CLEV
Start Time:Wednesday, July 24, 2013, 4:00 AM (0400) UTC
End Time:Wednesday, July 24, 2013, 5:00 AM (0500) UTC
Description: *Please note this maintenance has been rescheduled* Core Node CLEV will be unavailable while Internet2 Engineers perform software upgrade maintenance. An outage of up to 5 minutes is expected; however, the entire window is reserved. All connections to the Core Node will be affected. Other core nodes in this region will also be affected within this window; however, they will be down individually in succession with one another and traffic should re-route.

Ticket No.:21181:45
Subject:Internet2 IP Network Core Node (ATLA) Maintenance
Affected:Core Node ATLA and its Connectors and Participants
Start Time:Wednesday, July 24, 2013, 4:00 AM (0400) UTC
End Time:Wednesday, July 24, 2013, 5:00 AM (0500) UTC
Description: *Please note the updated maintenance date.* Core Node (ATLA) will be unavailable while Internet2 Engineers perform software upgrade maintenance. An outage of up to 5 minutes is expected; however, the entire window is reserved. All connections to the Core Node will be affected. Other core nodes in this region will also be affected within this window; however, they will be down individually in succession with one another and traffic should re-route.

Ticket No.:21177:45
Subject:Internet2 IP Network Core Node (NEWY) Maintenance
Affected:Core Node (NEWY) and its Connector(s) and Participants
Start Time:Wednesday, July 24, 2013, 4:00 AM (0400) UTC
End Time:Wednesday, July 24, 2013, 5:00 AM (0500) UTC
Description: Core Node (NEWY) will be unavailable while Internet2 Engineers perform software upgrade maintenance. An outage of up to 5 minutes is expected; however, the entire window is reserved. All connections to the Core Node will be affected. Other core nodes in this region will also be affected within this window; however, they will be down individually in succession with one another and traffic should re-route.

Ticket No.:21179:45
Subject:Internet2 IP Network Core Node (WASH) Maintenance
Affected:Core Node (WASH) and all its Connector(s) and Participants
ION Backbone Circuit NEWY-WASH
ION Backbone Circuit LOSA-WASH
Start Time:Wednesday, July 24, 2013, 4:00 AM (0400) UTC
End Time:Wednesday, July 24, 2013, 5:00 AM (0500) UTC
Description: The above listed will be unavailable while Internet2 Engineers perform software upgrade maintenance. An outage of up to 5 minutes is expected; however, the entire window is reserved. All connections to the Core Node will be affected. Other core nodes in this region will also be affected within this window; however, they will be down individually in succession with one another and traffic should re-route.

Ticket No.:21182:45
Subject:Internet2 IP Network Core Node (CHIC) Maintenance
Affected:Core Node (CHIC) and its Connector(s) and Participants
ION Backbone Circuit ATLA-CHIC
Start Time:Wednesday, July 24, 2013, 5:00 AM (0500) UTC
End Time:Wednesday, July 24, 2013, 6:00 AM (0600) UTC
Description: Core Node (CHIC) will be unavailable while Internet2 Engineers perform software upgrade maintenance. An outage of up to 5 minutes is expected; however, the entire window is reserved. All connections to the Core Node will be affected. Other core nodes in this region will also be affected within this window; however, they will be down individually in succession with one another and traffic should re-route.

Ticket No.:21183:45
Subject:Internet2 IP Network Core Node (KANS) Maintenance
Affected:Core Node (KANS) and its Connector(s) and Participants
Start Time:Wednesday, July 24, 2013, 5:00 AM (0500) UTC
End Time:Wednesday, July 24, 2013, 6:00 AM (0600) UTC
Description: Core Node (KANS) will be unavailable while Internet2 Engineers perform software upgrade maintenance. An outage of up to 5 minutes is expected; however, the entire window is reserved. All connections to the Core Node will be affected. Other core nodes in this region will also be affected within this window; however, they will be down individually in succession with one another and traffic should re-route.

Ticket No.:21184:45
Subject:Internet2 IP Network Core Node (HOUS) Maintenance
Affected:Core Node (HOUS) and its Connector(s) and Participants
Start Time:Wednesday, July 24, 2013, 5:00 AM (0500) UTC
End Time:Wednesday, July 24, 2013, 6:00 AM (0600) UTC
Description: Core Node (HOUS) will be unavailable while Internet2 Engineers perform software upgrade maintenance. An outage of up to 5 minutes is expected; however, the entire window is reserved. All connections to the Core Node will be affected. Other core nodes in this region will also be affected within this window; however, they will be down individually in succession with one another and traffic should re-route.

Ticket No.:21185:45
Subject:Internet2 IP Network Core Node (SEAT) Maintenance
Affected:Core Node (SEAT) and its Connector(s) and Participants
Start Time:Wednesday, July 24, 2013, 7:00 AM (0700) UTC
End Time:Wednesday, July 24, 2013, 8:00 AM (0800) UTC
Description: Core Node (SEAT) will be unavailable while Internet2 Engineers perform software upgrade maintenance. An outage of up to 5 minutes is expected; however, the entire window is reserved. All connections to the Core Node will be affected. Other core nodes in this region will also be affected within this window; however, they will be down individually in succession with one another and traffic should re-route.

Ticket No.:21186:45
Subject:Internet2 IP Network Core Node (LOSA) Maintenance
Affected:Core Node (LOSA) and its Connector(s) and Participants
Start Time:Wednesday, July 24, 2013, 7:00 AM (0700) UTC
End Time:Wednesday, July 24, 2013, 8:00 AM (0800) UTC
Description: Core Node (LOSA) will be unavailable while Internet2 Engineers perform software upgrade maintenance. An outage of up to 5 minutes is expected; however, the entire window is reserved. All connections to the Core Node will be affected. Other core nodes in this region will also be affected within this window; however, they will be down individually in succession with one another and traffic should re-route.

Ticket No.:21142:45
Subject:Internet2 IP Network Backbone Circuit LOSA-SALT Maintenance Alternate Window
Affected:Backbone Circuit LOSA-SALT
Start Time:Thursday, July 25, 2013, 7:00 AM (0700) UTC
End Time:Thursday, July 25, 2013, 1:00 PM (1300) UTC
Description: Backbone Circuit LOSA-SALT will be unavailable while Level(3) Communications Engineers perform maintenance. An outage of two hours is expected; however, the entire window is reserved. IP traffic will re-route during this maintenance. This is an alternate window for ticket 21141:45, should it be required.