Internet2 IP Network Operations Report
04/28/2014 - 05/04/2014

Internet2 IP Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

229552-High 2-High Outage Resolved - I2 IP Backbone ATLA-CHIC Unannounced Maintenance 05/01/2014 5:01 AM 05/01/2014 7:47 AM
229692-High 2-High Outage Resolved - I2 IP Backbone ATLA-HOUS Cut or Damaged Fiber 05/02/2014 4:23 PM 05/03/2014 1:34 AM

Unscheduled Outages Detail


Ticket No.:22955:45
Subject:Outage Resolved - I2 IP Backbone ATLA-CHIC
Affected:Backbone ATLA-CHIC
Backbon ION
Participant MissiOATLA-CHIC
Participant KyRON
Particpant Indiana Gidapop
Start Time:Thursday, May 1, 2014, 5:01 AM (0501) UTC
End Time:Thursday, May 1, 2014, 7:47 AM (0747) UTC
Description:Backbone ATLA-CHIC is now available. Fiber provider Engineers report the outage was due to planned maintenance between Manchester and Jasper, TN. The maintenance has been completed, and no further outages are expected. IP traffic was re-routed.

Ticket No.:22969:45
Subject:Outage Resolved - I2 IP Backbone ATLA-HOUS
Affected:Backbone ATLA-HOUS
Start Time:Friday, May 2, 2014, 4:23 PM (1623) UTC
End Time:Saturday, May 3, 2014, 1:34 AM (0134) UTC
Description:Backbone ATLA-HOUS is now available. Our vendor's field crew reports that a fiber cut between Milton, FL and Defuniak Springs, FL was caused by boring work in the area. Repair crews have finished splicing cable and no further outages are anticipated.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

22975 3-Elevated 2-High Emergency Maintenance Completed - I2 IP Backbone ATLA-HOUS Hardware 05/03/2014 8:43 AM 05/03/2014 8:54 PM

Scheduled Maintenances Detail

Ticket No.:22975:45
Subject:Emergency Maintenance Completed - I2 IP Backbone ATLA-HOUS
Affected:Backbone ATLA-HOUS
Start Time:Saturday, May 3, 2014, 8:43 AM (0843) UTC
End Time:Saturday, May 3, 2014, 8:54 PM (2054) UTC
Description: Backbone ATLA-HOUS was unavailable while Level 3 Engineers performed maintenance, which is completed. Backbone traffic re-routed during this maintenance. Workgroup administrators will receive notifications from OESS regarding circuits re-routed on the backbone.


Downtime and Availability



Internet2 IP Core Nodes Down TimeReporting Period Availability52 Week Availability
ATLA MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99488% 100.00000%
CHIC MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98520% 99.99905%
CLEV MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99146% 99.99924%
HOUS MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97590% 100.00000%
KANS MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99734% 100.00000%
LOSA MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99279% 100.00000%
NEWY MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
SALT MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99317% 100.00000%
SEAT MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99734% 100.00000%
WASH MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98881% 99.99962%

Aggregate Internet2 IP Core Nodes0 hr 0 min0 hr 0 min100.00000%100.00000%99.99169%99.99979%

** Less than 52 weeks of data available

NOTE: Numbers in italics represent downtime with scheduled maintenance excluded. Internet2's definition of scheduled maintenance is any anticipated outage announced at least 72 hours in advance of the outage start time.

Internet2 IP Backbone CircuitsDown Time Reporting Period Availability52 Week Availability
R&E 100G Backbone: I2-ATLA-CHIC-VLAN-09181 2 hr 46 min2 hr 46 min 98.35317%98.35317% 99.87382%99.95693%
R&E 100G Backbone: I2-ATLA-HOUS-VLAN-09182 21 hr 22 min9 hr 11 min 87.28175%94.53373% 99.74196%99.89545%
R&E 100G Backbone: I2-ATLA-WASH-VLAN-09179 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.78863%99.84138%
R&E 100G Backbone: I2-CHIC-CLEV-VLAN-09180 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.79774%99.85409%
R&E 100G Backbone: I2-CHIC-KANS-VLAN-09183 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.95332%99.98975%
R&E 100G Backbone: I2-CLEV-NEWY32AOA-VLAN-09177 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98786%99.99924%
R&E 100G Backbone: I2-CLEV-WASH-VLAN-09178 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.95522%99.98179%
R&E 100G Backbone: I2-HOUS-KANS-VLAN-09184 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.73209%99.77364%
R&E 100G Backbone: I2-HOUS-LOSA-VLAN-09189 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.71995%99.79660%
R&E 100G Backbone: I2-KANS-SALT-VLAN-09185 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.93947%99.97002%
R&E 100G Backbone: I2-LOSA-SALT-VLAN-09188 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97780%100.00000%
R&E 100G Backbone: I2-LOSA-SEAT-VLAN-09187 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.96395%99.99905%
R&E 100G Backbone: I2-LOSA-SEAT-VLAN-09328 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.96395%99.99905%
R&E 100G Backbone: I2-NEWY32AOA-WASH-VLAN-09176 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.95124%99.95636%
R&E 100G Backbone: I2-SALT-SEAT-VLAN-09186 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98881%99.99924%
R&E 100G Backbone: I2-SALT-SEAT-VLAN-09327 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98900%99.99943%
R&E 100G Backbone: I2-WASH-ATLA-VLAN-09179 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
Legacy 10G Backbone: I2-ATLA-CHIC-10GE-05419 2 hr 46 min2 hr 46 min 98.35317%98.35317% 99.82070%99.89261%
Legacy 10G Backbone: I2-ATLA-CHIC-10GE-05638 2 hr 46 min2 hr 46 min 98.35317%98.35317% 99.66985%99.74309%
Legacy 10G Backbone: I2-ATLA-HOUS-10GE-05423 9 hr 11 min9 hr 11 min 94.53373%94.53373% 99.54368%99.87667%
Legacy 10G Backbone: I2-ATLA-HOUS-10GE-05562 9 hr 11 min9 hr 11 min 94.53373%94.53373% 99.54254%99.87686%
Legacy 10G Backbone: I2-ATLA-WASH-10GE-05133 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.66530%99.71179%
Legacy 10G Backbone: I2-ATLA-WASH-10GE-05251 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.66663%99.71179%
Legacy 10G Backbone: I2-ATLA-WASH-10GE-09142 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.84821%99.85030%
Legacy 10G Backbone: I2-ATLA-WASH-10GE-6366 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
Legacy 10G Backbone: I2-CHIC-CLEV-10GE-08891 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.96680%99.98786%
Legacy 10G Backbone: I2-CHIC-CLEV-10GE-08892 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.96338%99.98786%
Legacy 10G Backbone: I2-CHIC-KANS-10GE-05781 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97970%99.99981%
Legacy 10G Backbone: I2-CHIC-KANS-10GE-05976 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97970%99.99981%
Legacy 10G Backbone: I2-CLEV-NEWY32AOA-10GE-08893 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.95959%99.99829%
Legacy 10G Backbone: I2-CLEV-NEWY32AOA-10GE-08894 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.96661%99.99905%
Legacy 10G Backbone: I2-CLEV-WASH-10GE-08889 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.87591%99.88464%
Legacy 10G Backbone: I2-CLEV-WASH-10GE-08890 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.85504%99.88464%
Legacy 10G Backbone: I2-HOUS-KANS-10GE-05560 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.68219%99.75068%
Legacy 10G Backbone: I2-HOUS-KANS-10GE-05561 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.68219%99.75068%
Legacy 10G Backbone: I2-HOUS-KANS-LAG-08934 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
Legacy 10G Backbone: I2-HOUS-LOSA-10GE-05559 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.49662%99.60686%
Legacy 10G Backbone: I2-HOUS-LOSA-10GE-05581 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.49264%99.60667%
Legacy 10G Backbone: I2-KANS-CHIC-10GE-05781 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
Legacy 10G Backbone: I2-KANS-SALT-10GE-05138 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.81557%99.90930%
Legacy 10G Backbone: I2-KANS-SALT-10GE-05566 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.81557%99.90930%
Legacy 10G Backbone: I2-KANS-SALT-LAG-08935 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.81861%99.90912%
Legacy 10G Backbone: I2-LOSA-SALT-10GE-05563 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.78180%99.80666%
Legacy 10G Backbone: I2-LOSA-SALT-10GE-05571 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.78503%99.80666%
Legacy 10G Backbone: I2-LOSA-SEAT-10GE-05564 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.90532%99.97249%
Legacy 10G Backbone: I2-LOSA-SEAT-10GE-05572 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.90209%99.97249%
Legacy 10G Backbone: I2-NEWY32AOA-WASH-10GE-07612 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.78920%99.91139%
Legacy 10G Backbone: I2-NEWY32AOA-WASH-10GE-07613 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.78920%99.91139%
Legacy 10G Backbone: I2-SALT-SEAT-10GE-05565 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99127%99.99943%
Legacy 10G Backbone: I2-SALT-SEAT-10GE-05573 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99127%99.99943%

Aggregate All Internet2 IP Backbone Circuits 48 hr 2 min12 hr 11 min 99.42817%99.57321% 99.84734%99.90479%


NOTE: Numbers in italics represent downtime with scheduled maintenance excluded. Internet2's definition of scheduled maintenance is any anticipated outage announced at least 72 hours in advance of the outage start time.

* Internet2 IP 100G Backbone Circuits Ride over AL2S for connectivity.



Upcoming Scheduled Maintenances

Ticket No.:22925:45
Subject:Maintenance - I2 IP Core Node (LOSA)
Affected:Core Node (LOSA) and its Connector(s) and Participant(s)
Start Time:Tuesday, May 6, 2014, 11:00 AM (1100) UTC
End Time:Tuesday, May 6, 2014, 11:30 AM (1130) UTC
Description: Core Node (LOSA) will be unavailable while Internet2 Engineers perform code upgrade maintenance. An outage of up to five minutes is expected while the engineer swaps Routing Engine mastership; however, the entire window is reserved. All connections to the Core Node will be affected.

Ticket No.:22927:45
Subject:Maintenance - I2 IP Core Node (SEAT)
Affected:Core Node (SEAT) and its Connector(s) and Participants
Start Time:Tuesday, May 6, 2014, 11:30 AM (1130) UTC
End Time:Tuesday, May 6, 2014, 12:00 PM (1200) UTC
Description: Core Node (SEAT) will be unavailable while Internet2 Engineers perform code upgrade maintenance. An outage of up to five minutes is expected while the engineer swaps Routing Engine mastership; however, the entire window is reserved. All connections to the Core Node will be affected.

Ticket No.:22926:45
Subject:Maintenance - I2 IP Core Node (SALT)
Affected:Core Node (SALT) and its Connector(s) and Participant(s)
Start Time:Wednesday, May 7, 2014, 10:00 AM (1000) UTC
End Time:Wednesday, May 7, 2014, 10:30 AM (1030) UTC
Description: Core Node (SALT) will be unavailable while Internet2 Engineers perform code upgrade maintenance. An outage of up to five minutes is expected while the engineer swaps Routing Engine mastership; however, the entire window is reserved. All connections to the Core Node will be affected.

Ticket No.:22928:45
Subject:Maintenance - I2 IP Core Node (KANS)
Affected:Core Node (KANS) and its Connector(s) and Participant(s)
Start Time:Wednesday, May 7, 2014, 10:30 AM (1030) UTC
End Time:Wednesday, May 7, 2014, 11:00 AM (1100) UTC
Description: Core Node (KANS) will be unavailable while Internet2 Engineers perform code upgrade maintenance. An outage of up to five minutes is expected while the engineer swaps Routing Engine mastership; however, the entire window is reserved. All connections to the Core Node will be affected.

Ticket No.:22951:45
Subject:Maintenance 1 of 2 - I2 IP Backbone CLEV-NEWY32AOA
Affected:Backbone CLEV-NEWY32AOA
Connector NOX
Start Time:Thursday, May 8, 2014, 4:00 AM (0400) UTC
End Time:Thursday, May 8, 2014, 10:00 AM (1000) UTC
Description: Backbone CLEV-NEWY32AOA will be unavailable while Level(3) Communications performs maintenance to repair a damaged cable in Buffalo, NY. An outage of 45 minutes is expected; however the entire window is reserved. IP traffic will re-route during this maintenance. *This is the 1st of 2 maintenance windows

Ticket No.:22930:45
Subject:Maintenance - I2 IP Core Node (CHIC)
Affected:Core Node (CHIC) and its Connector(s) and Participants
Start Time:Thursday, May 8, 2014, 10:00 AM (1000) UTC
End Time:Thursday, May 8, 2014, 10:30 AM (1030) UTC
Description: Core Node (CHIC) will be unavailable while Internet2 Engineers perform code upgrade maintenance. An outage of up to five minutes is expected while the engineer swaps Routing Engine mastership; however, the entire window is reserved. All connections to the Core Node will be affected.

Ticket No.:22929:45
Subject:Maintenance - I2 IP Core Node (HOUS)
Affected:Core Node (HOUS) and its Connector(s) and Participants
Start Time:Thursday, May 8, 2014, 10:30 AM (1030) UTC
End Time:Thursday, May 8, 2014, 11:00 AM (1100) UTC
Description: Core Node (HOUS) will be unavailable while Internet2 Engineers perform code upgrade maintenance. An outage of up to five minutes is expected while the engineer swaps Routing Engine mastership; however, the entire window is reserved. All connections to the Core Node will be affected.

Ticket No.:22953:45
Subject:Maintenance 2 of 2 - I2 IP Backbone CLEV-NEWY32AOA
Affected:Backbone CLEV-NEWY32AOA
Connector NOX
Start Time:Friday, May 9, 2014, 4:00 AM (0400) UTC
End Time:Friday, May 9, 2014, 10:00 AM (1000) UTC
Description: Backbone CLEV-NEWY32AOA will be unavailable while Level(3) Communications performs maintenance to repair a damaged cable in Buffalo, NY. An outage of 45 minutes is expected; however the entire window is reserved. IP traffic will re-route during this maintenance. *This is the second of 2 maintenance windows

Ticket No.:22934:45
Subject:Maintenance - I2 IP Core Node (CLEV)
Affected:Core Node (CLEV) and its Connector(s) and Participants
Start Time:Friday, May 9, 2014, 8:00 AM (0800) UTC
End Time:Friday, May 9, 2014, 8:30 AM (0830) UTC
Description: Core Node (CLEV) will be unavailable while Internet2 Engineers perform code upgrade maintenance. An outage of up to five minutes is expected while the engineer swaps Routing Engine mastership; however, the entire window is reserved. All connections to the Core Node will be affected.

Ticket No.:22932:45
Subject:Maintenance - I2 IP Core Node (NEWY32AOA)
Affected:Core Node (NEWY32AOA) and its Connector(s) and Participants
Start Time:Friday, May 9, 2014, 8:30 AM (0830) UTC
End Time:Friday, May 9, 2014, 9:00 AM (0900) UTC
Description: Core Node (NEWY32AOA) will be unavailable while Internet2 Engineers perform code upgrade maintenance. An outage of up to five minutes is expected while the engineer swaps Routing Engine mastership; however, the entire window is reserved. All connections to the Core Node will be affected.

Ticket No.:22933:45
Subject:Maintenance - I2 IP Core Node (WASH)
Affected:Core Node (WASH) and its Connector(s) and Participant(s)
Start Time:Friday, May 9, 2014, 9:00 AM (0900) UTC
End Time:Friday, May 9, 2014, 9:30 AM (0930) UTC
Description: Core Node (WASH) will be unavailable while Internet2 Engineers perform code upgrade maintenance. An outage of up to five minutes is expected while the engineer swaps Routing Engine mastership; however, the entire window is reserved. All connections to the Core Node will be affected.

Ticket No.:22935:45
Subject:Maintenance - I2 IP Core Node (ATLA)
Affected:Core Node (ATLA) and its Connector(s) and Participants
Start Time:Friday, May 9, 2014, 9:30 AM (0930) UTC
End Time:Friday, May 9, 2014, 10:00 AM (1000) UTC
Description: Core Node (ATLA) will be unavailable while Internet2 Engineers perform code upgrade maintenance. An outage of up to five minutes is expected while the engineer swaps Routing Engine mastership; however, the entire window is reserved. All connections to the Core Node will be affected.