Internet2 IP Network Operations Report
06/23/2014 - 06/29/2014

Internet2 IP Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Source Of Impact Start Time (UTC) End Time (UTC)

233712-High 2-High Brief Outage Resolved - I2 AL2S Backbone ATLA-HOUS UndeterminedUndetermined 06/26/2014 11:08 AM 06/26/2014 11:09 AM
233452-High 2-High Outage Resolved - I2 IP Backbone CHIC-CLEV SoftwareVendor 06/26/2014 12:00 PM 06/26/2014 7:02 PM
233532-High 2-High Brief Outage - I2 IP Backbone HOUS-KANS UndeterminedUndetermined 06/27/2014 6:48 AM 06/27/2014 6:49 AM

Unscheduled Outages Detail


Ticket No.:23371:45
Subject:Brief Outage Resolved - I2 AL2S Backbone ATLA-HOUS
Source Of Impact:Undetermined
Affected:Backbone HOUS-KANS
Start Time:Thursday, June 26, 2014, 11:08 AM (1108) UTC
End Time:Thursday, June 26, 2014, 11:09 AM (1109) UTC
Description:Backbone HOUS-KANS is now available following a brief outage. Level(3) Communications and Internet2 Engineering has investigated, but the reason for the outage is indeterminate. Workgroup administrators receive notifications from OESS regarding circuits re-routed on the backbone.

Ticket No.:23345:45
Subject:Outage Resolved - I2 IP Backbone CHIC-CLEV
Source Of Impact:Vendor
Affected:Backbone CHIC-CLEV
Participant FRGP (CHIC)*
Connector CENIC (CHIC)*
NET+ Provider Code42 (CHIC)*
Start Time:Thursday, June 26, 2014, 12:00 PM (1200) UTC
End Time:Thursday, June 26, 2014, 7:02 PM (1902) UTC
Description:Backbone CHIC-CLEV is now available. Level(3) Communications experienced trouble after a software upgrade maintenance. Hardware has been replaced and no further outages are expected. IP traffic will re-route. * indicates multihomed status and therefore the entity remained available.

Ticket No.:23353:45
Subject:Brief Outage - I2 IP Backbone HOUS-KANS
Source Of Impact:Undetermined
Affected:Backbone HOUS-KANS
Start Time:Friday, June 27, 2014, 6:48 AM (0648) UTC
End Time:Friday, June 27, 2014, 6:49 AM (0649) UTC
Description:Backbone HOUS-KANS was brielfy unavailable. Internet2 Engineers are investigating the cause; however, the reason for the outage is pending. IP traffic will re-route.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Start Time (UTC) End Time (UTC)

23219 3-Elevated 2-High Maintenance Completed - I2 IP Various Backbones Circuit Vendor06/26/2014 4:05 AM 06/26/2014 12:00 PM
23221 3-Elevated 2-High Maintenance Completed - I2 IP Various Backbones CircuitVendor 06/27/2014 7:02 AM 06/27/2014 7:27 AM

Scheduled Maintenances Detail

Ticket No.:23219:45
Subject:Maintenance Completed - I2 IP Various Backbones
Source Of Impact:Vendor
Affected:Backbone ATLA-CHIC
Backbone CHIC-CLEV
Backbone HOUS-KANS
Backbone CLEV-WASH
ION Backbone CLEV-WASH
ION Backbone HOUS-KANS
ION Backbone ATLA-CHIC
ION Backbone CHIC-CLEV
Start Time:Thursday, June 26, 2014, 4:05 AM (0405) UTC
End Time:Thursday, June 26, 2014, 12:00 PM (1200) UTC
Description: The backbones listed above were unavailable while Internet2 fiber provider Engineers performed maintenance. IP traffic re-routed during this maintenance. This maintenance has been completed.

Ticket No.:23221:45
Subject:Maintenance Completed - I2 IP Various Backbones
Source Of Impact:Vendor
Affected:Backbone CLEV-NEWY32AOA
Backbone LOSA-SEAT
Backbone NEWY32AOA-WASH
ION Backbone CLEV-NEWY32AOA
ION Backbone NEWY32AOA-WASH
Start Time:Friday, June 27, 2014, 7:02 AM (0702) UTC
End Time:Friday, June 27, 2014, 7:27 AM (0727) UTC
Description: The backbones listed above were unavailable while Level(3) Communications Engineers performed maintenance. Maintenance has been completed. No further outages are expected. Backbone traffic re- routed during this maintenance.


Downtime and Availability



Internet2 IP Core Nodes Down TimeReporting Period Availability52 Week Availability
ATLA MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99355% 99.99867%
CHIC MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98501% 99.99905%
CLEV MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99089% 99.99924%
HOUS MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97571% 100.00000%
KANS MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99639% 100.00000%
LOSA MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99184% 100.00000%
NEWY MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99943% 100.00000%
SALT MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99317% 99.99981%
SEAT MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99639% 100.00000%
WASH MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98843% 100.00000%
rtsw0.sing1.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
rtsw.sing2.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%

Aggregate Internet2 IP Core Nodes0 hr 0 min0 hr 0 min100.00000%100.00000%99.99257%99.99973%

** Less than 52 weeks of data available

NOTE: Numbers in italics represent downtime with scheduled maintenance excluded. Internet2's definition of scheduled maintenance is any anticipated outage announced at least 72 hours in advance of the outage start time.

Internet2 IP Backbone CircuitsDown Time Reporting Period Availability52 Week Availability
R&E 100G Backbone: I2-ATLA-CHIC-VLAN-09181 7 hr 55 min0 hr 0 min 95.28770%100.00000% 99.76700%99.95579%
R&E 100G Backbone: I2-ATLA-HOUS-VLAN-09182 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.72260%99.89526%
R&E 100G Backbone: I2-ATLA-WASH-VLAN-09179 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.78749%99.84138%
R&E 100G Backbone: I2-CHIC-CLEV-VLAN-09180 14 hr 56 min7 hr 1 min 91.11111%95.82341% 99.58978%99.74860%
R&E 100G Backbone: I2-CHIC-KANS-VLAN-09183 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.92126%99.97723%
R&E 100G Backbone: I2-CLEV-NEWY32AOA-VLAN-09177 0 hr 25 min0 hr 0 min 99.75198%100.00000% 99.97742%99.99924%
R&E 100G Backbone: I2-CLEV-WASH-VLAN-09178 7 hr 55 min0 hr 0 min 95.28770%100.00000% 99.86092%99.98179%
R&E 100G Backbone: I2-HOUS-KANS-VLAN-09184 0 hr 2 min0 hr 2 min 99.98016%99.98016% 99.72810%99.77288%
R&E 100G Backbone: I2-HOUS-LOSA-VLAN-09189 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.58428%99.68333%
R&E 100G Backbone: I2-KANS-SALT-VLAN-09185 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.93568%99.97002%
R&E 100G Backbone: I2-LOSA-SALT-VLAN-09188 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.94592%100.00000%
R&E 100G Backbone: I2-LOSA-SEAT-VLAN-09187 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.96205%99.99905%
R&E 100G Backbone: I2-LOSA-SEAT-VLAN-09328 0 hr 25 min0 hr 0 min 99.75198%100.00000% 99.95731%99.99905%
R&E 100G Backbone: I2-NEWY32AOA-WASH-VLAN-09176 0 hr 25 min0 hr 0 min 99.75198%100.00000% 99.94479%99.95598%
R&E 100G Backbone: I2-SALT-SEAT-VLAN-09186 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98710%99.99924%
R&E 100G Backbone: I2-SALT-SEAT-VLAN-09327 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98729%99.99943%
R&E 100G Backbone: I2-WASH-ATLA-VLAN-09179 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
Legacy 10G Backbone: I2-ATLA-CHIC-10GE-05419 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.89564%99.96774%
Legacy 10G Backbone: I2-ATLA-HOUS-10GE-05423 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.38202%99.73399%
Legacy 10G Backbone: I2-ATLA-WASH-10GE-05251 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.84707%99.85030%
Legacy 10G Backbone: I2-ATLA-WASH-10GE-09142 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.84707%99.85030%
Legacy 10G Backbone: I2-CHIC-CLEV-10GE-08891 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.96604%99.98786%
Legacy 10G Backbone: I2-CHIC-KANS-10GE-05781 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.95048%99.98710%
Legacy 10G Backbone: I2-CHIC-KANS-10GE-05976 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.95048%99.98710%
Legacy 10G Backbone: I2-CLEV-NEWY32AOA-10GE-08894 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.96053%99.99981%
Legacy 10G Backbone: I2-CLEV-WASH-10GE-08889 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.82886%99.83891%
Legacy 10G Backbone: I2-HOUS-KANS-10GE-05560 0 hr 1 min0 hr 1 min 99.99008%99.99008% 99.67839%99.75011%
Legacy 10G Backbone: I2-HOUS-KANS-LAG-08934 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
Legacy 10G Backbone: I2-HOUS-LOSA-10GE-05559 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.50269%99.60667%
Legacy 10G Backbone: I2-KANS-SALT-10GE-05566 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.81500%99.90930%
Legacy 10G Backbone: I2-KANS-SALT-LAG-08935 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.81481%99.90912%
Legacy 10G Backbone: I2-LOSA-SALT-10GE-05563 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.74992%99.80666%
Legacy 10G Backbone: I2-LOSA-SEAT-10GE-05564 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.96243%99.99772%
Legacy 10G Backbone: I2-LOSA-SEAT-10GE-05572 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.95921%99.99772%
Legacy 10G Backbone: I2-NEWY32AOA-WASH-10GE-07612 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.78825%99.91177%
Legacy 10G Backbone: I2-SALT-SEAT-10GE-05565 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98956%99.99943%

Aggregate All Internet2 IP Backbone Circuits 32 hr 4 min25 hr 0 min 99.46980%99.88316% 99.84854%99.91305%


NOTE: Numbers in italics represent downtime with scheduled maintenance excluded. Internet2's definition of scheduled maintenance is any anticipated outage announced at least 72 hours in advance of the outage start time.

* Internet2 IP 100G Backbone Circuits Ride over AL2S for connectivity.



Upcoming Scheduled Maintenances

Ticket No.:23222:45
Subject:Maintenance - I2 IP Various Backbones
Affected:ION Backbone ATLA-CHIC
Backbone ATLA-CHIC
ION Backbone ATLA-WASH
Backbone ATLA-WASH
ION Backbone CHIC-KANS
Backbone CHIC-KANS
ION Backbone HOUS-KANS
Backbone HOUS-KANS
Start Time:Thursday, July 3, 2014, 4:00 AM (0400) UTC
End Time:Thursday, July 3, 2014, 11:00 AM (1100) UTC
Description: The above listed backbones will be unavailable while Vendor Engineers perform maintenance. Outages are anticipated; however, the entire window is reserved. IP traffic will re-route during this maintenance.

Ticket No.:23358:45
Subject:Maintenance - I2 IP Backbones KANS-SALT and HOUS-KANS
Affected:Backbone KANS-SALT
Backbone HOUS-KANS
Start Time:Friday, July 4, 2014, 4:00 AM (0400) UTC
End Time:Friday, July 4, 2014, 11:00 AM (1100) UTC
Description: The above listed backbones will be unavailable while Level 3 Engineers perform maintenance. Outages are expected, and the entire maintenance window has been reserved. IP traffic will re-route during this maintenance.

Ticket No.:23283:45
Subject:Maintenance - I2 IP Backbone CHIC-KANS
Affected:Backbone CHIC-KANS
Start Time:Sunday, July 6, 2014, 5:00 AM (0500) UTC
End Time:Sunday, July 6, 2014, 7:00 AM (0700) UTC
Description: Backbone CHIC-KANS will be unavailable while Level(3) Communications performs maintenance to replace a card in Plainfield, IN. An outage is expected, and the entire window is reserved. IP traffic will re-route during this maintenance.

Ticket No.:23341:45
Subject:Maintenance 1 of 2 - I2 IP Backbones HOUS-KANS
Affected:Backbone HOUS-KANS
ION Backbone HOUS-KANS
Start Time:Thursday, July 10, 2014, 5:00 AM (0500) UTC
End Time:Thursday, July 10, 2014, 11:00 AM (1100) UTC
Description: Backbone HOUS-KANS will be unavailable while Level(3) Communications performs maintenance to repair damaged fiber in Bardwell, TX. An outage is expected, and the entire window is reserved. IP traffic will re-route during this maintenance. * This is the 1st of 2 maintenance windows *

Ticket No.:23342:45
Subject:Maintenance 2 of 2 - I2 IP Backbones HOUS-KANS
Affected:Backbone HOUS-KANS
ION Backbone HOUS-KANS
Start Time:Friday, July 11, 2014, 5:00 AM (0500) UTC
End Time:Friday, July 11, 2014, 11:00 AM (1100) UTC
Description: Backbone HOUS-KANS will be unavailable while Level(3) Communications performs maintenance to repair damaged fiber in Bardwell, TX. An outage is expected, and the entire window is reserved. IP traffic will re-route during this maintenance. * This is the 2nd of 2 maintenance windows *