Internet2 Advanced Layer 2 Service Network Operations Report
11/05/2012 - 11/11/2012

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

1012-High 2-High Internet2 Advanced Layer 2 Services Backbone Circuit ELPA-LOSA Brief Outage Undetermined 11/10/2012 12:17 AM 11/10/2012 12:19 AM

Unscheduled Outages Detail


Ticket No.:101:135
Subject:Internet2 Advanced Layer 2 Services Backbone Circuit ELPA-LOSA Brief Outage
Affected:Backbone Circuit ELPA-LOSA
Start Time:Saturday, November 10, 2012, 12:17 AM (0017) UTC
End Time:Saturday, November 10, 2012, 12:19 AM (0019) UTC
Description:Backbone Circuit ELPA-LOSA was briefly unavailable. The reason for the outage is pending. Updates will be provided as soon as they become available.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

79 3-Elevated 2-High Internet2 Advanced Layer 2 Services Backbone Circuit ELPA-HOUH Maintenance Completed Circuit 11/08/2012 10:54 AM 11/08/2012 12:00 PM
85 3-Elevated 1-Critical Internet2 Advanced Layer 2 Services Core Node SALT Emergency Maintenance Completed Software 11/08/2012 11:49 AM 11/08/2012 11:51 AM
86 3-Elevated 1-Critical Internet2 Advanced Layer 2 Services Core Node ATLA Emergency Maintenance Completed Software 11/08/2012 11:14 AM 11/08/2012 11:17 AM
87 3-Elevated 1-Critical Internet2 Advanced Layer 2 Services Core Node CHIC Emergency Maintenance Completed Software 11/08/2012 11:21 AM 11/08/2012 11:24 AM
88 3-Elevated 1-Critical Internet2 Advanced Layer 2 Services Core Node CLEV Emergency Maintenance Completed Software 11/08/2012 11:18 AM 11/08/2012 11:21 AM
89 3-Elevated 1-Critical Internet2 Advanced Layer 2 Services Core Node DENV Emergency Maintenance Completed Software 11/08/2012 11:41 AM 11/08/2012 11:42 AM
90 3-Elevated 1-Critical Internet2 Advanced Layer 2 Services Core Node ELPA Emergency Maintenance Completed Software 11/08/2012 11:45 AM 11/08/2012 11:47 AM
91 3-Elevated 1-Critical Internet2 Advanced Layer 2 Services Core Node HOUH Emergency Maintenance Completed Software 11/08/2012 11:28 AM 11/08/2012 11:30 AM
92 3-Elevated 1-Critical Internet2 Advanced Layer 2 Services Core Node KANS Emergency Maintenance Completed Software 11/08/2012 11:25 AM 11/08/2012 11:27 AM
93 3-Elevated 1-Critical Internet2 Advanced Layer 2 Services Core Node LOSA Emergency Maintenance Completed Software 11/08/2012 12:08 PM 11/08/2012 12:10 PM
94 3-Elevated 1-Critical Internet2 Advanced Layer 2 Services Core Node NEWY Emergency Maintenance Completed Software 11/08/2012 11:00 AM 11/08/2012 11:03 AM
95 3-Elevated 1-Critical Internet2 Advanced Layer 2 Services Core Node STAR Emergency Maintenance Completed Software 11/08/2012 11:18 AM 11/08/2012 11:21 AM
96 3-Elevated 1-Critical Internet2 Advanced Layer 2 Services Core Node SUNN Emergency Maintenance Completed Software 11/08/2012 12:02 PM 11/08/2012 12:04 PM
97 3-Elevated 1-Critical Internet2 Advanced Layer 2 Services Core Node TULS Emergency Maintenance Completed Software 11/08/2012 11:29 AM 11/08/2012 11:38 AM
98 3-Elevated 1-Critical Internet2 Advanced Layer 2 Services Core Node WASH Emergency Maintenance Completed Software 11/08/2012 11:06 AM 11/08/2012 11:09 AM

Scheduled Maintenances Detail

Ticket No.:79:135
Subject:Internet2 Advanced Layer 2 Services Backbone Circuit ELPA-HOUH Maintenance Completed
Affected:Backbone Circuit ELPA-HOUH
Start Time:Thursday, November 8, 2012, 10:54 AM (1054) UTC
End Time:Thursday, November 8, 2012, 12:00 PM (1200) UTC
Description: The above listed circuit was unavailable while Level(3) Communications performed maintenance to repair damaged fiber in Waller, TX. Maintenance has been completed.

Ticket No.:85:135
Subject:Internet2 Advanced Layer 2 Services Core Node SALT Emergency Maintenance Completed
Affected:Core Node SALT
Start Time:Thursday, November 8, 2012, 11:49 AM (1149) UTC
End Time:Thursday, November 8, 2012, 11:51 AM (1151) UTC
Description: Core Node SALT was briefly unavailable while Internet2 Engineers performed software maintenance. All connections to the Core Node were affected. Maintenance has been completed.

Ticket No.:86:135
Subject:Internet2 Advanced Layer 2 Services Core Node ATLA Emergency Maintenance Completed
Affected:Core Node ATLA
Start Time:Thursday, November 8, 2012, 11:14 AM (1114) UTC
End Time:Thursday, November 8, 2012, 11:17 AM (1117) UTC
Description: Core Node ATLA was briefly unavailable while Internet2 Engineers performed a software upgrade maintenance. All connections to the Core Node were affected. Maintenance has been completed.

Ticket No.:87:135
Subject:Internet2 Advanced Layer 2 Services Core Node CHIC Emergency Maintenance Completed
Affected:sdn-sw.chic.net.internet2.edu
Start Time:Thursday, November 8, 2012, 11:21 AM (1121) UTC
End Time:Thursday, November 8, 2012, 11:24 AM (1124) UTC
Description: The above core node underwent maintenance as upgrades were applied to the device. Maintenance has been completed.

Ticket No.:88:135
Subject:Internet2 Advanced Layer 2 Services Core Node CLEV Emergency Maintenance Completed
Affected:Core Node CLEV
Start Time:Thursday, November 8, 2012, 11:18 AM (1118) UTC
End Time:Thursday, November 8, 2012, 11:21 AM (1121) UTC
Description: Core Node CLEV was briefly unavailable while Internet2 Engineers performed software maintenance. All connections to the Core Node were affected. Maintenance has been completed.

Ticket No.:89:135
Subject:Internet2 Advanced Layer 2 Services Core Node DENV Emergency Maintenance Completed
Affected:Core Node DENV
Start Time:Thursday, November 8, 2012, 11:41 AM (1141) UTC
End Time:Thursday, November 8, 2012, 11:42 AM (1142) UTC
Description: Core Node DENV was briefly unavailable while Internet2 Engineers performed software maintenance. All connections to the Core Node were affected. Maintenance completed.

Ticket No.:90:135
Subject:Internet2 Advanced Layer 2 Services Core Node ELPA Emergency Maintenance Completed
Affected:sdn-sw.elpa.net.internet2.edu
Start Time:Thursday, November 8, 2012, 11:45 AM (1145) UTC
End Time:Thursday, November 8, 2012, 11:47 AM (1147) UTC
Description: The above core node was unavailable while Internet2 Engineers performed maintenance. Maintenance has been completed.

Ticket No.:91:135
Subject:Internet2 Advanced Layer 2 Services Core Node HOUH Emergency Maintenance Completed
Affected:Core Node HOUH
Start Time:Thursday, November 8, 2012, 11:28 AM (1128) UTC
End Time:Thursday, November 8, 2012, 11:30 AM (1130) UTC
Description: Core Node HOUH was unavailable to the community while Internet2 Engineers performed software configuration maintenance. Maintenance has been completed.

Ticket No.:92:135
Subject:Internet2 Advanced Layer 2 Services Core Node KANS Emergency Maintenance Completed
Affected:Core Node KANS
Start Time:Thursday, November 8, 2012, 11:25 AM (1125) UTC
End Time:Thursday, November 8, 2012, 11:27 AM (1127) UTC
Description: Core Node KANS was briefly unavailable while Internet2 Engineers performed software maintenance. All connections to the Core Node were affected. Maintenance has been completed.

Ticket No.:93:135
Subject:Internet2 Advanced Layer 2 Services Core Node LOSA Emergency Maintenance Completed
Affected:Core Node LOSA
Start Time:Thursday, November 8, 2012, 12:08 PM (1208) UTC
End Time:Thursday, November 8, 2012, 12:10 PM (1210) UTC
Description: Core Node LOSA was unavailable to the community while Internet2 Engineers performed software configuration maintenance. Maintenance has been completed.

Ticket No.:94:135
Subject:Internet2 Advanced Layer 2 Services Core Node NEWY Emergency Maintenance Completed
Affected:sdn-sw.newy32aoa.net.internet2.edu
Start Time:Thursday, November 8, 2012, 11:00 AM (1100) UTC
End Time:Thursday, November 8, 2012, 11:03 AM (1103) UTC
Description: Core Node NEWY was unavailable while Internet2 Engineers performed software maintenance. Maintenance has been completed.

Ticket No.:95:135
Subject:Internet2 Advanced Layer 2 Services Core Node STAR Emergency Maintenance Completed
Affected:Core Node STAR
Start Time:Thursday, November 8, 2012, 11:18 AM (1118) UTC
End Time:Thursday, November 8, 2012, 11:21 AM (1121) UTC
Description: Core Node STAR was briefly unavailable while Internet2 Engineers performed software maintenance. All connections to the Core Node were affected. Maintenance has been completed.

Ticket No.:96:135
Subject:Internet2 Advanced Layer 2 Services Core Node SUNN Emergency Maintenance Completed
Affected:Core Node SUNN
Start Time:Thursday, November 8, 2012, 12:02 PM (1202) UTC
End Time:Thursday, November 8, 2012, 12:04 PM (1204) UTC
Description: Core Node SUNN was unavailable while Internet2 Engineers performed software maintenance. Maintenance has been completed.

Ticket No.:97:135
Subject:Internet2 Advanced Layer 2 Services Core Node TULS Emergency Maintenance Completed
Affected:Core Node TULS
Start Time:Thursday, November 8, 2012, 11:29 AM (1129) UTC
End Time:Thursday, November 8, 2012, 11:38 AM (1138) UTC
Description: Core Node TULS was unavailable while Internet2 Engineers performed software maintenance. Maintenance has been completed.

Ticket No.:98:135
Subject:Internet2 Advanced Layer 2 Services Core Node WASH Emergency Maintenance Completed
Affected:Core Node WASH
Start Time:Thursday, November 8, 2012, 11:06 AM (1106) UTC
End Time:Thursday, November 8, 2012, 11:09 AM (1109) UTC
Description: Core Node WASH was unavailable to the community while Internet2 Engineers performed software configuration maintenance. Maintenance has been completed.


Downtime and Availability



Internet2 Advanced Layer 2 Service Core NodesDown TimeReporting Period Availability52 Week Availability
sdn-sw.atla.net.internet2.edu0 hr 3 min99.97024%99.99905%
sdn-sw.chic.net.internet2.edu0 hr 3 min99.97024%99.99905%
sdn-sw.clev.net.internet2.edu0 hr 3 min99.97024%99.99886%
sdn-sw.denv.net.internet2.edu0 hr 1 min99.99008%99.99943%
sdn-sw.elpa.net.internet2.edu0 hr 2 min99.98016%99.99924%
sdn-sw.houh.net.internet2.edu0 hr 2 min99.98016%99.99924%
sdn-sw.kans.net.internet2.edu0 hr 2 min99.98016%99.99924%
sdn-sw.losa.net.internet2.edu0 hr 2 min99.98016%99.99924%
sdn-sw.newy32aoa.net.internet2.edu0 hr 2 min99.98016%99.99924%
sdn-sw.salt.net.internet2.edu0 hr 2 min99.98016%99.99924%
sdn-sw.star.net.internet2.edu0 hr 3 min99.97024%99.99905%
sdn-sw.sunn.net.internet2.edu0 hr 2 min99.98016%99.99886%
sdn-sw.tuls.net.internet2.edu0 hr 9 min99.91071%99.99792%
sdn-sw.wash.net.internet2.edu0 hr 3 min99.97024%99.99905%

Aggregate Internet2 Advanced Layer 2 Service Core Nodes0 hr 39 min99.97237%99.99905%

Internet2 Advanced Layer 2 Service Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
I2-ATLA-CHIC-100GE-077400 hr 3 min99.97024%99.90198%
I2-ATLA-HOUH-10GE-077420 hr 0 min100.00000%99.99886%
I2-ATLA-WASH-100GE-077380 hr 0 min100.00000%99.91826%
I2-CHIC-KANS-100GE-077450 hr 3 min99.97024%99.99943%
I2-CHIC-STAR-100GE-077430 hr 3 min99.97024%99.99376%
I2-CLEV-NEWY32AOA-100GE-077350 hr 0 min100.00000%100.00000%
I2-CLEV-STAR-100GE-077360 hr 0 min100.00000%100.00000%
I2-CLEV-WASH-100GE-077370 hr 0 min100.00000%100.00000%
I2-DENV-KANS-100GE-077460 hr 0 min100.00000%100.00000%
I2-DENV-SALT-100GE-077470 hr 0 min100.00000%100.00000%
I2-ELPA-HOUH-100GE-077491 hr 6 min99.34524%99.98675%
I2-ELPA-LOSA-100GE-077500 hr 2 min99.98016%99.99357%
I2-HOUH-TULS-100GE-077510 hr 0 min100.00000%100.00000%
I2-KANS-TULS-100GE-077530 hr 0 min100.00000%100.00000%
I2-LOSA-SALT-100GE-077570 hr 0 min100.00000%100.00000%
I2-LOSA-SUNN-100GE-077550 hr 0 min100.00000%100.00000%
I2-NEWY23AOA-WASH-100GE-077590 hr 0 min100.00000%99.98846%
I2-SALT-SUNN-100GE-077660 hr 0 min100.00000%100.00000%

Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits1 hr 17 min99.95756%99.98784%




Upcoming Scheduled Maintenances