Generated Report for Internet2 Advanced Layer 2 Service

Internet2 Advanced Layer 2 Service Network Operations Report
11/26/2012 - 12/02/2012

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	*Start Time (UTC)*	*End Time (UTC)*

113	2-High	2-High	Internet2 Advanced Layer 2 Services Backbone Circuit ATLA-HOUH Outage Resolved	Unannounced Maintenance	11/27/2012 7:02 AM	11/27/2012 7:41 AM
120	2-High	2-High	Internet2 Advanced Layer 2 Services Backbone Circuits ELPA-HOUH and ELPA-LOSA Outage Resolved	Circuit - Damaged Fiber	11/29/2012 8:29 PM	11/30/2012 6:40 AM

Unscheduled Outages Detail

Ticket No.:	113:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit ATLA-HOUH Outage Resolved
Affected:	Backbone Circuit ATLA-HOUH
Start Time:	Tuesday, November 27, 2012, 7:02 AM (0702) UTC
End Time:	Tuesday, November 27, 2012, 7:41 AM (0741) UTC
Description:	Backbone Circuit ATLA-HOUH is now available. The outage was due to a planned maintenance by Level(3) Communications to relocate a long haul fiber. Backbone traffic re-routed. Maintenance has been completed; no further outages are expected.

Ticket No.:	120:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuits ELPA-HOUH and ELPA-LOSA Outage Resolved
Affected:	Backbone Circuit ELPA-HOUH Backbone Circuit ELPA-LOSA
Start Time:	Thursday, November 29, 2012, 8:29 PM (2029) UTC
End Time:	Friday, November 30, 2012, 6:40 AM (0640) UTC
Description:	Backbone Circuits ELPA-HOUH and ELPA-LOSA were unavailable. Level(3) Communications technicians repaired damaged fiber cut by crews installing a new water pipe near Waller, TX. Splicing work has been completed and no further outages are expected.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	*Start Time (UTC)*	*End Time (UTC)*

115	3-Elevated	2-High	Internet2 Advanced Layer 2 Services Backbone Circuit ATLA-HOUH Maintenance Completed	Circuit	11/29/2012 7:30 PM	11/29/2012 7:59 PM

Scheduled Maintenances Detail

Ticket No.:	115:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit ATLA-HOUH Maintenance Completed
Affected:	Backbone Circuit ATLA-HOUH
Start Time:	Thursday, November 29, 2012, 7:30 PM (1930) UTC
End Time:	Thursday, November 29, 2012, 7:59 PM (1959) UTC
Description:	Backbone Circuit ATLA-HOUH was unavailable while Internet2 Engineers with the assistance of Level(3) Communications Technicians performed a circuit migration from the Infinera Network to the Ciena Network. This maintenance has been completed. Traffic re-routed during this maintenance.

Downtime and Availability

Internet2 Advanced Layer 2 Service Core Nodes	Down Time	Reporting Period Availability	52 Week Availability
sdn-sw.atla.net.internet2.edu	0 hr 0 min	100.00000%	99.99905%
sdn-sw.chic.net.internet2.edu	0 hr 0 min	100.00000%	99.99905%
sdn-sw.clev.net.internet2.edu	0 hr 0 min	100.00000%	99.99886%
sdn-sw.denv.net.internet2.edu	0 hr 0 min	100.00000%	99.99943%
sdn-sw.elpa.net.internet2.edu	0 hr 0 min	100.00000%	99.99924%
sdn-sw.houh.net.internet2.edu	0 hr 0 min	100.00000%	99.99924%
sdn-sw.kans.net.internet2.edu	0 hr 0 min	100.00000%	99.99924%
sdn-sw.losa.net.internet2.edu	0 hr 0 min	100.00000%	99.99924%
sdn-sw.newy32aoa.net.internet2.edu	0 hr 0 min	100.00000%	99.99924%
sdn-sw.salt.net.internet2.edu	0 hr 0 min	100.00000%	99.99924%
sdn-sw.star.net.internet2.edu	0 hr 0 min	100.00000%	99.99905%
sdn-sw.sunn.net.internet2.edu	0 hr 0 min	100.00000%	99.99886%
sdn-sw.tuls.net.internet2.edu	0 hr 0 min	100.00000%	99.99792%
sdn-sw.wash.net.internet2.edu	0 hr 0 min	100.00000%	99.99905%

Aggregate Internet2 Advanced Layer 2 Service Core Nodes	0 hr 0 min	100.00000%	99.99905%

Internet2 Advanced Layer 2 Service Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
I2-ATLA-CHIC-100GE-07740	0 hr 0 min	100.00000%	99.89877%
I2-ATLA-HOUH-10GE-07742	1 hr 8 min	99.32540%	99.98600%
I2-ATLA-WASH-100GE-07738	0 hr 0 min	100.00000%	99.91826%
I2-CHIC-KANS-100GE-07745	0 hr 0 min	100.00000%	99.99943%
I2-CHIC-STAR-100GE-07743	0 hr 0 min	100.00000%	99.99376%
I2-CLEV-NEWY32AOA-100GE-07735	0 hr 0 min	100.00000%	100.00000%
I2-CLEV-STAR-100GE-07736	0 hr 0 min	100.00000%	100.00000%
I2-CLEV-WASH-100GE-07737	0 hr 0 min	100.00000%	99.99962%
I2-DENV-KANS-100GE-07746	0 hr 0 min	100.00000%	100.00000%
I2-DENV-SALT-100GE-07747	0 hr 0 min	100.00000%	100.00000%
I2-ELPA-HOUH-100GE-07749	10 hr 11 min	93.93849%	99.87114%
I2-ELPA-LOSA-100GE-07750	10 hr 11 min	93.93849%	99.87795%
I2-HOUH-TULS-100GE-07751	0 hr 0 min	100.00000%	99.80056%
I2-KANS-TULS-100GE-07753	0 hr 0 min	100.00000%	100.00000%
I2-LOSA-SALT-100GE-07757	0 hr 0 min	100.00000%	100.00000%
I2-LOSA-SUNN-100GE-07755	0 hr 0 min	100.00000%	99.99830%
I2-NEWY23AOA-WASH-100GE-07759	0 hr 0 min	100.00000%	99.98846%
I2-SALT-SUNN-100GE-07766	0 hr 0 min	100.00000%	99.94248%

Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits	21 hr 30 min	99.28902%	99.95971%

Upcoming Scheduled Maintenances

Ticket No.:	119:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit DENV-KANS Maintenance
Affected:	Backbone Circuit DENV-KANS
Start Time:	Friday, December 7, 2012, 6:00 AM (0600) UTC
End Time:	Friday, December 7, 2012, 12:00 PM (1200) UTC
Description:	Backbone Circuit DENV-KANS will be unavailable while Level(3) Communications Engineers perform maintenance. An outage of 1 hour is expected; however, the entire window is reserved.