Generated Report for Internet2 Advanced Layer 2 Service

Internet2 Advanced Layer 2 Service Network Operations Report
01/14/2013 - 01/20/2013

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	*Start Time (UTC)*	*End Time (UTC)*

145	2-High	2-High	Internet2 Advanced Layer 2 Services Backbone Circuit ATLA-HOUH Outage Resolved	Hardware	01/13/2013 1:54 AM	01/15/2013 5:27 AM
147	2-High	2-High	Internet2 Advanced Layer 2 Services Backbone Circuit HOUH-ELPA Outage Resolved	Circuit - Damaged Fiber	01/14/2013 7:22 PM	01/15/2013 12:58 AM
151	2-High	2-High	Internet2 Advanced Layer 2 Services Backbone Circuit ELPA-HOUH Outage Resolved	Circuit - Other	01/16/2013 10:16 PM	01/17/2013 7:24 AM

Unscheduled Outages Detail

Ticket No.:	145:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit ATLA-HOUH Outage Resolved
Affected:	Backbone Circuit ATLA-HOUH
Start Time:	Sunday, January 13, 2013, 1:54 AM (0154) UTC
End Time:	Tuesday, January 15, 2013, 5:27 AM (0527) UTC
Description:	Backbone Circuit ATLA-HOUH is available. The outage was due to equipment failure in Houston, TX. Internet2 Engineers, with the assistance of a Level(3) Communications technician, replaced the faulty hardware and service has restored. No further outages are expected. Backbone traffic re-routed.

Ticket No.:	147:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit HOUH-ELPA Outage Resolved
Affected:	Backbone Circuit HOUH-ELPA
Start Time:	Monday, January 14, 2013, 7:22 PM (1922) UTC
End Time:	Tuesday, January 15, 2013, 12:58 AM (0058) UTC
Description:	Backbone Circuit HOUH-ELPA is now available to the community. Level(3) Communications Technicians reported a fiber cut in Brenham, TX and repairs have been completed. No further outages are expected.

Ticket No.:	151:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit ELPA-HOUH Outage Resolved
Affected:	Backbone Circuit ELPA-HOUH
Start Time:	Wednesday, January 16, 2013, 10:16 PM (2216) UTC
End Time:	Thursday, January 17, 2013, 7:24 AM (0724) UTC
Description:	Backbone Circuit ELPA-HOUH is now available. Level(3) Communications Technicians have been contacted and the reason for the outage was due to some crossed fibers. On-site Cienna Tech has resolved issue. No further outages are expected.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	*Start Time (UTC)*	*End Time (UTC)*

None during this report period

Downtime and Availability

Internet2 Advanced Layer 2 Service Core Nodes	Down Time	Reporting Period Availability	52 Week Availability
sdn-sw.atla.net.internet2.edu	0 hr 0 min	100.00000%	99.99905%
sdn-sw.chic.net.internet2.edu	0 hr 0 min	100.00000%	99.99905%
sdn-sw.clev.net.internet2.edu	0 hr 0 min	100.00000%	99.99886%
sdn-sw.denv.net.internet2.edu	0 hr 0 min	100.00000%	99.99943%
sdn-sw.elpa.net.internet2.edu	0 hr 0 min	100.00000%	99.99924%
sdn-sw.houh.net.internet2.edu	0 hr 0 min	100.00000%	99.99924%
sdn-sw.kans.net.internet2.edu	0 hr 0 min	100.00000%	99.99924%
sdn-sw.losa.net.internet2.edu	0 hr 0 min	100.00000%	99.99924%
sdn-sw.newy32aoa.net.internet2.edu	0 hr 0 min	100.00000%	99.99924%
sdn-sw.salt.net.internet2.edu	0 hr 0 min	100.00000%	99.99924%
sdn-sw.star.net.internet2.edu	0 hr 0 min	100.00000%	99.99905%
sdn-sw.sunn.net.internet2.edu	0 hr 0 min	100.00000%	99.99886%
sdn-sw.tuls.net.internet2.edu	0 hr 0 min	100.00000%	99.99792%
sdn-sw.wash.net.internet2.edu	0 hr 0 min	100.00000%	99.99905%

Aggregate Internet2 Advanced Layer 2 Service Core Nodes	0 hr 0 min	100.00000%	99.99905%

Internet2 Advanced Layer 2 Service Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
I2-ATLA-CHIC-100GE-07740	0 hr 0 min	100.00000%	99.89877%
I2-ATLA-HOUH-10GE-07742	29 hr 27 min	82.47024%	99.40073%
I2-ATLA-WASH-100GE-07738	0 hr 0 min	100.00000%	99.91826%
I2-CHIC-KANS-100GE-07745	0 hr 0 min	100.00000%	99.99943%
I2-CHIC-STAR-100GE-07743	0 hr 0 min	100.00000%	99.99376%
I2-CLEV-NEWY32AOA-100GE-07735	0 hr 0 min	100.00000%	100.00000%
I2-CLEV-STAR-100GE-07736	0 hr 0 min	100.00000%	100.00000%
I2-CLEV-WASH-100GE-07737	0 hr 0 min	100.00000%	99.99924%
I2-DENV-KANS-100GE-07746	0 hr 0 min	100.00000%	99.95345%
I2-DENV-SALT-100GE-07747	0 hr 0 min	100.00000%	100.00000%
I2-ELPA-HOUH-100GE-07749	14 hr 44 min	91.23016%	99.70292%
I2-ELPA-LOSA-100GE-07750	0 hr 0 min	100.00000%	99.87795%
I2-HOUH-TULS-100GE-07751	0 hr 0 min	100.00000%	99.80018%
I2-KANS-TULS-100GE-07753	0 hr 0 min	100.00000%	100.00000%
I2-LOSA-SALT-100GE-07757	0 hr 0 min	100.00000%	100.00000%
I2-LOSA-SUNN-100GE-07755	0 hr 0 min	100.00000%	99.99830%
I2-NEWY23AOA-WASH-100GE-07759	0 hr 0 min	100.00000%	99.98202%
I2-SALT-SUNN-100GE-07766	0 hr 0 min	100.00000%	99.94248%

Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits	44 hr 11 min	98.53891%	99.91486%

Upcoming Scheduled Maintenances

Ticket No.:	177:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit DENV-SALT Maintenance
Affected:	Backbone Circuit DENV-SALT
Start Time:	Wednesday, February 13, 2013, 7:00 AM (0700) UTC
End Time:	Wednesday, February 13, 2013, 1:00 PM (1300) UTC
Description:	Backbone Circuit DENV-SALT will be unavailable while Level(3) Communications Engineers perform fiber relocation maintenance. Backbone traffic will re-route during this maintenance.