Generated Report for Internet2 Advanced Layer 2 Service

Internet2 Advanced Layer 2 Service Network Operations Report
02/04/2013 - 02/10/2013

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	*Start Time (UTC)*	*End Time (UTC)*

None during this report period

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	*Start Time (UTC)*	*End Time (UTC)*

159	3-Elevated	1-Critical	Internet2 Advanced Layer 2 Services Core Node NEWY Maintenance Completed	Software	02/04/2013 4:01 AM	02/04/2013 4:03 AM
161	3-Elevated	1-Critical	Internet2 Advanced Layer 2 Services Core Node CLEV Maintenance Completed	Software	02/04/2013 4:45 AM	02/04/2013 4:47 AM
162	3-Elevated	1-Critical	Internet2 Advanced Layer 2 Services Core Node WASH Maintenance Completed	Software	02/04/2013 4:15 AM	02/04/2013 4:17 AM
163	3-Elevated	1-Critical	Internet2 Advanced Layer 2 Services Core Node ATLA Maintenance Completed	Software	02/04/2013 5:00 AM	02/04/2013 5:02 AM
164	3-Elevated	1-Critical	Internet2 Advanced Layer 2 Services Core Node KANS Maintenance Completed	Software	02/04/2013 5:45 AM	02/04/2013 5:48 AM
165	3-Elevated	1-Critical	Internet2 Advanced Layer 2 Services Core Node TULS Maintenance Completed	Software	02/04/2013 6:00 AM	02/04/2013 6:03 AM
166	3-Elevated	1-Critical	Internet2 Advanced Layer 2 Services Core Node HOUH Maintenance Completed	Software	02/04/2013 6:15 AM	02/04/2013 6:17 AM
167	3-Elevated	1-Critical	Internet2 Advanced Layer 2 Services Core Node DENV Maintenance Completed	Software	02/04/2013 6:30 AM	02/04/2013 6:32 AM
168	3-Elevated	1-Critical	Internet2 Advanced Layer 2 Services Core Node ELPA Maintenance Completed	Software	02/04/2013 6:46 AM	02/04/2013 6:49 AM
169	3-Elevated	1-Critical	Internet2 Advanced Layer 2 Services Core Node SALT Maintenance Completed	Software	02/04/2013 7:01 AM	02/04/2013 7:03 AM
170	3-Elevated	1-Critical	Internet2 Advanced Layer 2 Services Core Node LOSA Maintenance Completed	Software	02/04/2013 7:16 AM	02/04/2013 7:18 AM
171	3-Elevated	1-Critical	Internet2 Advanced Layer 2 Services Core Node SUNN Maintenance Completed	Software	02/04/2013 7:29 AM	02/04/2013 7:31 AM
172	3-Elevated	1-Critical	Internet2 Advanced Layer 2 Services Core Node STAR Maintenance Completed	Software	02/04/2013 5:15 AM	02/04/2013 5:17 AM
173	3-Elevated	1-Critical	Internet2 Advanced Layer 2 Services Core Node CHIC Maintenance Completed	Software	02/04/2013 5:30 AM	02/04/2013 5:33 AM
152	3-Elevated	2-High	Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-STAR Maintenance Completed	Circuit	02/05/2013 9:41 AM	02/05/2013 10:53 AM
185	3-Elevated	2-High	Internet2 Advanced Layer 2 Services Backbone Circuit ATLA-WASH Maintenance Completed	Circuit	02/06/2013 4:02 AM	02/06/2013 4:27 AM

Scheduled Maintenances Detail

Ticket No.:	159:135
Subject:	Internet2 Advanced Layer 2 Services Core Node NEWY Maintenance Completed
Affected:	Core Node NEWY and its Connector(s) and Participants
Start Time:	Monday, February 4, 2013, 4:01 AM (0401) UTC
End Time:	Monday, February 4, 2013, 4:03 AM (0403) UTC
Description:	The above listed was unavailable while Internet2 Network Engineers performed software updates on all Advanced Layer 2 Service Nodes. Maintenance has been completed.

Ticket No.:	161:135
Subject:	Internet2 Advanced Layer 2 Services Core Node CLEV Maintenance Completed
Affected:	Core Node CLEV and its Connector(s) and Participants
Start Time:	Monday, February 4, 2013, 4:45 AM (0445) UTC
End Time:	Monday, February 4, 2013, 4:47 AM (0447) UTC
Description:	The above listed was unavailable while Internet2 Network Engineers performed software updates on all Advanced Layer 2 Service Nodes. Maintenance has been completed.

Ticket No.:	162:135
Subject:	Internet2 Advanced Layer 2 Services Core Node WASH Maintenance Completed
Affected:	Core Node WASH and its Connector(s) and Participants
Start Time:	Monday, February 4, 2013, 4:15 AM (0415) UTC
End Time:	Monday, February 4, 2013, 4:17 AM (0417) UTC
Description:	The above listed was briefly unavailable while Internet2 Network Engineers performed software updates on all Advanced Layer 2 Service Nodes. Maintenance has been completed.

Ticket No.:	163:135
Subject:	Internet2 Advanced Layer 2 Services Core Node ATLA Maintenance Completed
Affected:	Core Node ATLA and its Connector(s) and Participants
Start Time:	Monday, February 4, 2013, 5:00 AM (0500) UTC
End Time:	Monday, February 4, 2013, 5:02 AM (0502) UTC
Description:	The above listed was briefly unavailable while Internet2 Network Engineers performed software updates on all Advanced Layer 2 Service Nodes. Maintenance has been completed.

Ticket No.:	164:135
Subject:	Internet2 Advanced Layer 2 Services Core Node KANS Maintenance Completed
Affected:	Core Node KANS and its Connector(s) and Participants
Start Time:	Monday, February 4, 2013, 5:45 AM (0545) UTC
End Time:	Monday, February 4, 2013, 5:48 AM (0548) UTC
Description:	The above listed was briefly unavailable while Internet2 Network Engineers performed software updates on all Advanced Layer 2 Service Nodes. Maintenance has been completed.

Ticket No.:	165:135
Subject:	Internet2 Advanced Layer 2 Services Core Node TULS Maintenance Completed
Affected:	Core Node TULS and its Connector(s) and Participants
Start Time:	Monday, February 4, 2013, 6:00 AM (0600) UTC
End Time:	Monday, February 4, 2013, 6:03 AM (0603) UTC
Description:	The above listed was briefly unavailable while Internet2 Network Engineers performed software updates on all Advanced Layer 2 Service Nodes. Maintenance has been completed.

Ticket No.:	166:135
Subject:	Internet2 Advanced Layer 2 Services Core Node HOUH Maintenance Completed
Affected:	Core Node HOUH and its Connector(s) and Participants
Start Time:	Monday, February 4, 2013, 6:15 AM (0615) UTC
End Time:	Monday, February 4, 2013, 6:17 AM (0617) UTC
Description:	The above listed was briefly unavailable while Internet2 Network Engineers performed software updates on all Advanced Layer 2 Service Nodes. Maintenance has been completed.

Ticket No.:	167:135
Subject:	Internet2 Advanced Layer 2 Services Core Node DENV Maintenance Completed
Affected:	Core Node DENV and its Connector(s) and Participants
Start Time:	Monday, February 4, 2013, 6:30 AM (0630) UTC
End Time:	Monday, February 4, 2013, 6:32 AM (0632) UTC
Description:	The above listed was briefly unavailable while Internet2 Network Engineers performed software updates on all Advanced Layer 2 Service Nodes. Maintenance has been completed.

Ticket No.:	168:135
Subject:	Internet2 Advanced Layer 2 Services Core Node ELPA Maintenance Completed
Affected:	Core Node ELPA and its Connector(s) and Participants
Start Time:	Monday, February 4, 2013, 6:46 AM (0646) UTC
End Time:	Monday, February 4, 2013, 6:49 AM (0649) UTC
Description:	The above listed was briefly unavailable while Internet2 Network Engineers performed software updates on all Advanced Layer 2 Service Nodes. Maintenance has been completed.

Ticket No.:	169:135
Subject:	Internet2 Advanced Layer 2 Services Core Node SALT Maintenance Completed
Affected:	Core Node SALT and its Connector(s) and Participants
Start Time:	Monday, February 4, 2013, 7:01 AM (0701) UTC
End Time:	Monday, February 4, 2013, 7:03 AM (0703) UTC
Description:	The above listed was briefly unavailable while Internet2 Network Engineers performed software updates on all Advanced Layer 2 Service Nodes. Maintenance has been completed.

Ticket No.:	170:135
Subject:	Internet2 Advanced Layer 2 Services Core Node LOSA Maintenance Completed
Affected:	Core Node LOSA and its Connector(s) and Participants
Start Time:	Monday, February 4, 2013, 7:16 AM (0716) UTC
End Time:	Monday, February 4, 2013, 7:18 AM (0718) UTC
Description:	The above listed was briefly unavailable while Internet2 Network Engineers performed software updates on all Advanced Layer 2 Service Nodes. Maintenance has been completed.

Ticket No.:	171:135
Subject:	Internet2 Advanced Layer 2 Services Core Node SUNN Maintenance Completed
Affected:	Core Node SUNN and its Connector(s) and Participants
Start Time:	Monday, February 4, 2013, 7:29 AM (0729) UTC
End Time:	Monday, February 4, 2013, 7:31 AM (0731) UTC
Description:	The above listed was briefly unavailable while Internet2 Network Engineers performed software updates on all Advanced Layer 2 Service Nodes. Maintenance has been completed.

Ticket No.:	172:135
Subject:	Internet2 Advanced Layer 2 Services Core Node STAR Maintenance Completed
Affected:	Core Node STAR and its Connector(s) and Participants
Start Time:	Monday, February 4, 2013, 5:15 AM (0515) UTC
End Time:	Monday, February 4, 2013, 5:17 AM (0517) UTC
Description:	The above listed was briefly unavailable while Internet2 Network Engineers performed software updates on all Advanced Layer 2 Service Nodes. Maintenance has been completed.

Ticket No.:	173:135
Subject:	Internet2 Advanced Layer 2 Services Core Node CHIC Maintenance Completed
Affected:	Core Node CHIC and its Connector(s) and Participants
Start Time:	Monday, February 4, 2013, 5:30 AM (0530) UTC
End Time:	Monday, February 4, 2013, 5:33 AM (0533) UTC
Description:	The above listed was unavailable while Internet2 Network Engineers performed software updates on all Advanced Layer 2 Service Nodes. Maintenance has been completed.

Ticket No.:	152:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-STAR Maintenance Completed
Affected:	Backbone Circuit CLEV-STAR
Start Time:	Tuesday, February 5, 2013, 9:41 AM (0941) UTC
End Time:	Tuesday, February 5, 2013, 10:53 AM (1053) UTC
Description:	Backbone Circuit CLEV-STAR was unavailable while Level(3) Communications performed fiber relocation maintenance in Chicago, IL. Maintenance has been completed.

Ticket No.:	185:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit ATLA-WASH Maintenance Completed
Affected:	Backbone Circuit (ATLA-WASH)
Start Time:	Wednesday, February 6, 2013, 4:02 AM (0402) UTC
End Time:	Wednesday, February 6, 2013, 4:27 AM (0427) UTC
Description:	The above affected was unavailable while Internet2 Engineers performed circuit maintenance. Maintenance has been completed.

Downtime and Availability

Internet2 Advanced Layer 2 Service Core Nodes	Down Time	Reporting Period Availability	52 Week Availability
sdn-sw.atla.net.internet2.edu	0 hr 1 min	99.99008%	99.99886%
sdn-sw.chic.net.internet2.edu	0 hr 3 min	99.97024%	99.99849%
sdn-sw.clev.net.internet2.edu	0 hr 2 min	99.98016%	99.99849%
sdn-sw.denv.net.internet2.edu	0 hr 2 min	99.98016%	99.99905%
sdn-sw.elpa.net.internet2.edu	0 hr 3 min	99.97024%	99.99868%
sdn-sw.houh.net.internet2.edu	0 hr 2 min	99.98016%	99.99886%
sdn-sw.kans.net.internet2.edu	0 hr 3 min	99.97024%	99.99868%
sdn-sw.losa.net.internet2.edu	0 hr 2 min	99.98016%	99.99886%
sdn-sw.newy32aoa.net.internet2.edu	0 hr 2 min	99.98016%	99.99886%
sdn-sw.salt.net.internet2.edu	0 hr 2 min	99.98016%	99.99886%
sdn-sw.star.net.internet2.edu	0 hr 2 min	99.98016%	99.99868%
sdn-sw.sunn.net.internet2.edu	0 hr 2 min	99.98016%	99.99849%
sdn-sw.tuls.net.internet2.edu	0 hr 2 min	99.98016%	99.99754%
sdn-sw.wash.net.internet2.edu	0 hr 2 min	99.98016%	99.99868%

Aggregate Internet2 Advanced Layer 2 Service Core Nodes	0 hr 30 min	99.97874%	99.99865%

Internet2 Advanced Layer 2 Service Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
I2-ATLA-CHIC-100GE-07740	0 hr 0 min	100.00000%	99.89877%
I2-ATLA-HOUH-10GE-07742	0 hr 0 min	100.00000%	99.40073%
I2-ATLA-WASH-100GE-07738	0 hr 25 min	99.75198%	99.91353%
I2-CHIC-KANS-100GE-07745	0 hr 0 min	100.00000%	99.99943%
I2-CHIC-STAR-100GE-07743	0 hr 0 min	100.00000%	99.99376%
I2-CLEV-NEWY32AOA-100GE-07735	0 hr 0 min	100.00000%	100.00000%
I2-CLEV-STAR-100GE-07736	1 hr 12 min	99.28571%	99.98638%
I2-CLEV-WASH-100GE-07737	0 hr 0 min	100.00000%	99.99924%
I2-DENV-KANS-100GE-07746	0 hr 0 min	100.00000%	99.95345%
I2-DENV-SALT-100GE-07747	0 hr 0 min	100.00000%	100.00000%
I2-ELPA-HOUH-100GE-07749	0 hr 0 min	100.00000%	99.70292%
I2-ELPA-LOSA-100GE-07750	0 hr 0 min	100.00000%	99.87795%
I2-HOUH-TULS-100GE-07751	0 hr 0 min	100.00000%	99.80018%
I2-KANS-TULS-100GE-07753	0 hr 0 min	100.00000%	100.00000%
I2-LOSA-SALT-100GE-07757	0 hr 0 min	100.00000%	100.00000%
I2-LOSA-SUNN-100GE-07755	0 hr 0 min	100.00000%	99.99830%
I2-NEWY23AOA-WASH-100GE-07759	0 hr 0 min	100.00000%	99.98202%
I2-SALT-SUNN-100GE-07766	0 hr 0 min	100.00000%	99.94248%

Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits	1 hr 37 min	99.94654%	99.91384%

Upcoming Scheduled Maintenances

Ticket No.:	177:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit DENV-SALT Maintenance
Affected:	Backbone Circuit DENV-SALT
Start Time:	Wednesday, February 13, 2013, 7:00 AM (0700) UTC
End Time:	Wednesday, February 13, 2013, 1:00 PM (1300) UTC
Description:	Backbone Circuit DENV-SALT will be unavailable while Level(3) Communications Engineers perform fiber relocation maintenance. Backbone traffic will re-route during this maintenance.

Ticket No.:	181:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit ATLA-CHIC Maintenance
Affected:	Backbone Circuit ATLA-CHIC
Start Time:	Wednesday, February 13, 2013, 5:00 AM (0500) UTC
End Time:	Wednesday, February 13, 2013, 12:00 PM (1200) UTC
Description:	Backbone Circuit ATLA-CHIC will be unavailable while Level(3) Communications performs fiber relocation maintenance in Harvey, IL. An outage of 30 minutes is expected; however the entire window is reserved. Backbone traffic will re-route during this maintenance.