Generated Report for Internet2 Advanced Layer 2 Service

Internet2 Advanced Layer 2 Service Network Operations Report
02/18/2013 - 02/24/2013

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	*Start Time (UTC)*	*End Time (UTC)*

202	2-High	2-High	Internet2 Advanced Layer 2 Services Backbone Circuit ATLA-CHIC Outage Resolved	Hardware	02/19/2013 4:55 AM	02/19/2013 4:17 PM
218	2-High	2-High	Internet2 Advanced Layer 2 Services Backbone Circuit LOSA-SALT Outage Resolved	Unannounced Maintenance	02/22/2013 7:50 AM	02/22/2013 7:52 AM
227	2-High	2-High	Internet2 Advanced Layer 2 Services Backbone Circuit I2-CLEV-NEWY32AOA-100GE-07735 Instability Resolved	Unannounced Maintenance	02/23/2013 9:25 PM	02/24/2013 3:43 AM

Unscheduled Outages Detail

Ticket No.:	202:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit ATLA-CHIC Outage Resolved
Affected:	Backbone Circuit ATLA-CHIC
Start Time:	Tuesday, February 19, 2013, 4:55 AM (0455) UTC
End Time:	Tuesday, February 19, 2013, 4:17 PM (1617) UTC
Description:	Backbone Circuit ATLA-CHIC is unavailable. Level(3) Engineers have been contacted and the reason for the outage was a faulty OCI card. No further outages are expected. Backbone traffic re-routed during this event.

Ticket No.:	218:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit LOSA-SALT Outage Resolved
Affected:	Backbone Circuit LOSA-SALT
Start Time:	Friday, February 22, 2013, 7:50 AM (0750) UTC
End Time:	Friday, February 22, 2013, 7:52 AM (0752) UTC
Description:	Backbone Circuit LOSA-SALT was briefly unavailable. Internet2 Engineers have investigated the cause and the reason for the outage was due to planned maintenance. Maintenance has been completed.

Ticket No.:	227:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit I2-CLEV-NEWY32AOA-100GE-07735 Instability Resolved
Affected:	Backbone Circuit CLEV-NEWY23AOA
Start Time:	Saturday, February 23, 2013, 9:25 PM (2125) UTC
End Time:	Sunday, February 24, 2013, 3:43 AM (0343) UTC
Description:	The above listed is currently stable. Internet2 and vendor Engineers performed maintenance to replace a failing OCI card in Cleveland, OH. Maintenance work has been completed. No further outages are expected.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	*Start Time (UTC)*	*End Time (UTC)*

None during this report period

Downtime and Availability

Internet2 Advanced Layer 2 Service Core Nodes	Down Time	Reporting Period Availability	52 Week Availability
sdn-sw.atla.net.internet2.edu	0 hr 0 min	100.00000%	99.99886%
sdn-sw.chic.net.internet2.edu	0 hr 0 min	100.00000%	99.99849%
sdn-sw.clev.net.internet2.edu	0 hr 0 min	100.00000%	99.99849%
sdn-sw.denv.net.internet2.edu	0 hr 0 min	100.00000%	99.99905%
sdn-sw.elpa.net.internet2.edu	0 hr 0 min	100.00000%	99.99868%
sdn-sw.houh.net.internet2.edu	0 hr 0 min	100.00000%	99.99886%
sdn-sw.jack.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
sdn-sw.kans.net.internet2.edu	0 hr 0 min	100.00000%	99.99868%
sdn-sw.losa.net.internet2.edu	0 hr 0 min	100.00000%	99.99886%
sdn-sw.newy32aoa.net.internet2.edu	0 hr 0 min	100.00000%	99.99886%
sdn-sw.rale.net.internet2.edu	0 hr 0 min	100.00000%	99.98903%
sdn-sw.salt.net.internet2.edu	0 hr 0 min	100.00000%	99.99886%
sdn-sw.star.net.internet2.edu	0 hr 0 min	100.00000%	99.99868%
sdn-sw.sunn.net.internet2.edu	0 hr 0 min	100.00000%	99.99849%
sdn-sw.tuls.net.internet2.edu	0 hr 0 min	100.00000%	99.99754%
sdn-sw.wash.net.internet2.edu	0 hr 0 min	100.00000%	99.99868%

Aggregate Internet2 Advanced Layer 2 Service Core Nodes	0 hr 0 min	100.00000%	99.99813%

Internet2 Advanced Layer 2 Service Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
I2-ATLA-CHIC-100GE-07740	11 hr 22 min	93.23413%	99.74985%
I2-ATLA-HOUH-10GE-07742	0 hr 0 min	100.00000%	99.40073%
I2-ATLA-JACK-100GE-07739	0 hr 0 min	100.00000%	99.40073%
I2-ATLA-WASH-100GE-07738	0 hr 0 min	100.00000%	99.91353%
I2-CHIC-KANS-100GE-07745	0 hr 0 min	100.00000%	99.99943%
I2-CHIC-STAR-100GE-07743	0 hr 0 min	100.00000%	99.99376%
I2-CLEV-NEWY32AOA-100GE-07735	6 hr 18 min	96.25000%	99.90766%
I2-CLEV-STAR-100GE-07736	0 hr 0 min	100.00000%	99.98638%
I2-CLEV-WASH-100GE-07737	0 hr 0 min	100.00000%	99.99924%
I2-DENV-KANS-100GE-07746	0 hr 0 min	100.00000%	99.95345%
I2-DENV-SALT-100GE-07747	0 hr 0 min	100.00000%	99.99073%
I2-ELPA-HOUH-100GE-07749	0 hr 0 min	100.00000%	99.70292%
I2-ELPA-LOSA-100GE-07750	0 hr 0 min	100.00000%	99.87795%
I2-HOUH-TULS-100GE-07751	0 hr 0 min	100.00000%	99.77937%
I2-KANS-TULS-100GE-07753	0 hr 0 min	100.00000%	100.00000%
I2-LOSA-SALT-100GE-07757	0 hr 2 min	99.98016%	99.99962%
I2-LOSA-SUNN-100GE-07755	0 hr 0 min	100.00000%	99.99830%
I2-NEWY23AOA-WASH-100GE-07759	0 hr 0 min	100.00000%	99.98202%
I2-SALT-SUNN-100GE-07766	0 hr 0 min	100.00000%	99.94248%

Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits	17 hr 42 min	99.44549%	99.87253%

Upcoming Scheduled Maintenances

Ticket No.:	228:135
Subject:	Internet2 Advanced Layer 2 Services Connector OARnet (WASH) Emergency Maintenance
Affected:	Connector OARnet (WASH)
Start Time:	Tuesday, February 26, 2013, 9:00 AM (0900) UTC
End Time:	Tuesday, February 26, 2013, 11:00 AM (1100) UTC
Description:	Connector OARnet (WASH) will be unavailable while Internet2 Engineers process hardware maintenance. An outage of under 30 minutes is expected; however, the entire window is reserved.

Ticket No.:	225:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit ATLA-CHIC Maintenance
Affected:	Backbone Circuit ATLA-CHIC
Start Time:	Friday, March 15, 2013, 5:00 AM (0500) UTC
End Time:	Friday, March 15, 2013, 11:00 AM (1100) UTC
Description:	The will be unavailable while Level(3) Communications performs permanent restoration repairs to the damaged Louisville to Nashville long haul fiber optic cable. An outages are expected and the entire window is reserved.

Ticket No.:	226:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit HOUH-TULS Maintenance
Affected:	Backbone Circuit HOUH-TULS
Start Time:	Friday, March 1, 2013, 6:00 AM (0600) UTC
End Time:	Friday, March 1, 2013, 12:00 PM (1200) UTC
Description:	Backbone Circuit HOUH-TULS will be unavailable while Level(3) Engineers perform maintenance mandated by the Texas DOT. Outages are expected. The entire window is reserved.