Internet2 Advanced Layer 2 Service Network Operations Report
03/25/2013 - 03/31/2013

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

2762-High 2-High Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-NEWY Brief Outage Undetermined 03/27/2013 2:00 AM 03/27/2013 2:01 AM
2772-High 2-High Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-NEWY Brief Outage Undetermined 03/28/2013 1:46 AM 03/28/2013 1:47 AM
2833-Elevated 3-Elevated Internet2 Advanced Layer 2 Services Backbone Circuit HOUH-TULS Outage Resolved Unannounced Maintenance 03/30/2013 7:53 AM 03/30/2013 8:25 AM

Unscheduled Outages Detail


Ticket No.:276:135
Subject:Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-NEWY Brief Outage
Affected:Backbone Circuit CLEV-NEWY
Start Time:Wednesday, March 27, 2013, 2:00 AM (0200) UTC
End Time:Wednesday, March 27, 2013, 2:01 AM (0201) UTC
Description:Backbone Circuit CLEV-NEWY was briefly unavailable. Level(3) Engineers have been contacted, However the reason for the outage is pending. Backbone traffic re-routed.

Ticket No.:277:135
Subject:Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-NEWY Brief Outage
Affected:Backbone Circuit CLEV-NEWY
Start Time:Thursday, March 28, 2013, 1:46 AM (0146) UTC
End Time:Thursday, March 28, 2013, 1:47 AM (0147) UTC
Description:Backbone Circuit CLEV-NEWY was briefly unavailable. Level(3) Engineers are investigating the cause; however, the reason for the outage is pending. Backbone traffic will re-route.

Ticket No.:283:135
Subject:Internet2 Advanced Layer 2 Services Backbone Circuit HOUH-TULS Outage Resolved
Affected:Backbone Circuit HOUH-TULS
Start Time:Saturday, March 30, 2013, 7:53 AM (0753) UTC
End Time:Saturday, March 30, 2013, 8:25 AM (0825) UTC
Description:Backbone Circuit HOUH-TULS is now available. Level(3) Communications have been contacted and the reason for the outage is due to unannounced maintenance performed in Houston, Texas to replace damaged long haul cable. Maintenance is has been completed and therefore no further outages are to be expected.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

278 2-High 2-High Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-NEWY Emergency Maintenance Completed Software 03/28/2013 4:00 AM 03/28/2013 4:01 AM

Scheduled Maintenances Detail

Ticket No.:278:135
Subject:Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-NEWY Emergency Maintenance Completed
Affected:Backbone Circuit CLEV-NEWY
Start Time:Thursday, March 28, 2013, 4:00 AM (0400) UTC
End Time:Thursday, March 28, 2013, 4:01 AM (0401) UTC
Description: Backbone Circuit CLEV-NEWY was briefly unavailable while Internet2 Engineers performed software maintenance. Maintenance has been completed. Backbone traffic re-routed during the brief outage.


Downtime and Availability



Internet2 Advanced Layer 2 Service Core NodesDown TimeReporting Period Availability52 Week Availability
sdn-sw.atla.net.internet2.edu0 hr 0 min100.00000%99.99146%
sdn-sw.chic.net.internet2.edu0 hr 0 min100.00000%99.99108%
sdn-sw.clev.net.internet2.edu0 hr 0 min100.00000%99.99108%
sdn-sw.denv.net.internet2.edu0 hr 0 min100.00000%99.99165%
sdn-sw.elpa.net.internet2.edu0 hr 0 min100.00000%99.99127%
sdn-sw.houh.net.internet2.edu0 hr 0 min100.00000%99.99146%
sdn-sw.jack.net.internet2.edu0 hr 0 min100.00000%99.99260%
sdn-sw.kans.net.internet2.edu0 hr 0 min100.00000%99.99127%
sdn-sw.losa.net.internet2.edu0 hr 0 min100.00000%99.99146%
sdn-sw.newy32aoa.net.internet2.edu0 hr 0 min100.00000%99.99146%
sdn-sw.rale.net.internet2.edu0 hr 0 min100.00000%99.98084%
sdn-sw.salt.net.internet2.edu0 hr 0 min100.00000%99.99146%
sdn-sw.star.net.internet2.edu0 hr 0 min100.00000%99.99127%
sdn-sw.sunn.net.internet2.edu0 hr 0 min100.00000%99.99108%
sdn-sw.tuls.net.internet2.edu0 hr 0 min100.00000%99.99013%
sdn-sw.wash.net.internet2.edu0 hr 0 min100.00000%99.99127%

Aggregate Internet2 Advanced Layer 2 Service Core Nodes0 hr 0 min100.00000%99.99068%

Internet2 Advanced Layer 2 Service Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
I2-ATLA-CHIC-100GE-077400 hr 0 min100.00000%99.74898%
I2-ATLA-HOUH-10GE-077420 hr 0 min100.00000%99.36058%
I2-ATLA-JACK-100GE-077390 hr 0 min100.00000%99.36058%
I2-ATLA-WASH-100GE-077380 hr 0 min100.00000%99.91329%
I2-CHIC-KANS-100GE-077450 hr 0 min100.00000%99.99943%
I2-CHIC-STAR-100GE-077430 hr 0 min100.00000%99.99374%
I2-CLEV-NEWY32AOA-100GE-077350 hr 1 min99.99008%99.90361%
I2-CLEV-STAR-100GE-077360 hr 0 min100.00000%99.98634%
I2-CLEV-WASH-100GE-077370 hr 0 min100.00000%99.99924%
I2-DENV-KANS-100GE-077460 hr 0 min100.00000%99.95332%
I2-DENV-SALT-100GE-077470 hr 0 min100.00000%99.99070%
I2-ELPA-HOUH-100GE-077490 hr 0 min100.00000%99.70173%
I2-ELPA-LOSA-100GE-077500 hr 0 min100.00000%99.87762%
I2-HOUH-TULS-100GE-077510 hr 32 min99.68254%99.76947%
I2-KANS-TULS-100GE-077530 hr 0 min100.00000%100.00000%
I2-LOSA-SALT-100GE-077570 hr 0 min100.00000%99.99962%
I2-LOSA-SUNN-100GE-077550 hr 0 min100.00000%99.99829%
I2-NEWY23AOA-WASH-100GE-077590 hr 0 min100.00000%99.98197%
I2-SALT-SUNN-100GE-077660 hr 0 min100.00000%99.94232%

Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits0 hr 33 min99.98277%99.86741%




Upcoming Scheduled Maintenances

Ticket No.:281:135
Subject:Internet2 Advanced Layer 2 Services Backbone Circuit CHIC-KANS Maintenance
Affected:Backbone Circuit CHIC-KANS
Start Time:Tuesday, April 9, 2013, 5:00 AM (0500) UTC
End Time:Tuesday, April 9, 2013, 11:00 AM (1100) UTC
Description: Backbone Circuit CHIC-KANS will be unavailable while circuit provider Engineers perform maintenance. An outage up to four hours is expected; however, the entire window is reserved. Backbone traffic will re-route during this maintenance.