Generated Report for Internet2 Advanced Layer 2 Service

Internet2 Advanced Layer 2 Service Network Operations Report
04/15/2013 - 04/21/2013

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	*Start Time (UTC)*	*End Time (UTC)*

330	2-High	2-High	Internet2 Advanced Layer 2 Services Backbone Circuit KANS-TULS Outage Resolved	Hardware	04/15/2013 11:16 AM	04/15/2013 6:43 PM
334	2-High	2-High	Internet2 Advanced Layer 2 Services Backbone Circuit LOSA-SUNN Outage Update	Circuit - Damaged Fiber	04/16/2013 8:05 AM	04/16/2013 4:59 PM
346	2-High	2-High	Internet2 Advanced Layer 2 Services Backbone Circuit ELPA-HOUH Brief Outage	Undetermined	04/19/2013 3:56 PM	04/19/2013 3:57 PM

Unscheduled Outages Detail

Ticket No.:	330:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit KANS-TULS Outage Resolved
Affected:	Backbone Circuit KANS-TULS
Start Time:	Monday, April 15, 2013, 11:16 AM (1116) UTC
End Time:	Monday, April 15, 2013, 6:43 PM (1843) UTC
Description:	Backbone Circuit KANS-TULS is currently available. Ciena Engineers have replaced the faulty card and service has been restored. No further outages are expected.

Ticket No.:	334:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit LOSA-SUNN Outage Update
Affected:	Backbone Circuit LOSA-SUNN
Start Time:	Tuesday, April 16, 2013, 8:05 AM (0805) UTC
End Time:	Tuesday, April 16, 2013, 4:59 PM (1659) UTC
Description:	Backbone Circuit LOSA-SUNN is currently available. Level(3) Communications has located and repaired a fiber cut located between Sunnyvale and San Martin. Operation has been restored and no further outages are expected.

Ticket No.:	346:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit ELPA-HOUH Brief Outage
Affected:	Backbone Circuit ELPA-HOUH
Start Time:	Friday, April 19, 2013, 3:56 PM (1556) UTC
End Time:	Friday, April 19, 2013, 3:57 PM (1557) UTC
Description:	Backbone Circuit ELPA-HOUH was briefly unavailable. Internet2 Engineers are investigating the cause; however, the reason for the outage is pending. Backbone traffic re-routed.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	*Start Time (UTC)*	*End Time (UTC)*

321	3-Elevated	2-High	Internet2 Advanced Layer2 Services Backbone Circuit CLEV-WASH Maintenance Completed	Hardware	04/18/2013 3:00 AM	04/18/2013 3:21 AM

Scheduled Maintenances Detail

Ticket No.:	321:135
Subject:	Internet2 Advanced Layer2 Services Backbone Circuit CLEV-WASH Maintenance Completed
Affected:	Backbone circuit CLEV-WASH
Start Time:	Thursday, April 18, 2013, 3:00 AM (0300) UTC
End Time:	Thursday, April 18, 2013, 3:21 AM (0321) UTC
Description:	Backbone circuit CLEV-WASH was briefly unavailable while Internet2 Engineers installed a core node in Ashburn, VA. Maintenance has been completed. Backbone traffic re-routed during this Maintenance.

Downtime and Availability

Internet2 Advanced Layer 2 Service Core Nodes	Down Time	Reporting Period Availability	52 Week Availability
sdn-sw.atla.net.internet2.edu	0 hr 0 min	100.00000%	99.97533%
sdn-sw.chic.net.internet2.edu	0 hr 0 min	100.00000%	99.97989%
sdn-sw.clev.net.internet2.edu	0 hr 0 min	100.00000%	99.97989%
sdn-sw.denv.net.internet2.edu	0 hr 0 min	100.00000%	99.98046%
sdn-sw.elpa.net.internet2.edu	0 hr 0 min	100.00000%	99.98008%
sdn-sw.houh.net.internet2.edu	0 hr 0 min	100.00000%	99.98027%
sdn-sw.jack.net.internet2.edu	0 hr 0 min	100.00000%	99.98141%
sdn-sw.kans.net.internet2.edu	0 hr 0 min	100.00000%	99.98008%
sdn-sw.losa.net.internet2.edu	0 hr 0 min	100.00000%	99.98027%
sdn-sw.newy32aoa.net.internet2.edu	0 hr 0 min	100.00000%	99.98027%
sdn-sw.rale.net.internet2.edu	0 hr 0 min	100.00000%	99.96964%
sdn-sw.salt.net.internet2.edu	0 hr 0 min	100.00000%	99.98027%
sdn-sw.star.net.internet2.edu	0 hr 0 min	100.00000%	99.98008%
sdn-sw.sunn.net.internet2.edu	0 hr 0 min	100.00000%	99.97989%
sdn-sw.tuls.net.internet2.edu	0 hr 0 min	100.00000%	99.97894%
sdn-sw.wash.net.internet2.edu	0 hr 0 min	100.00000%	99.98008%

Aggregate Internet2 Advanced Layer 2 Service Core Nodes	0 hr 0 min	100.00000%	99.97918%

Internet2 Advanced Layer 2 Service Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
I2-ATLA-CHIC-100GE-07740	0 hr 0 min	100.00000%	99.73778%
I2-ATLA-HOUH-10GE-07742	0 hr 0 min	100.00000%	99.36058%
I2-ATLA-JACK-100GE-07739	0 hr 0 min	100.00000%	99.36058%
I2-ATLA-WASH-100GE-07738	0 hr 0 min	100.00000%	99.91329%
I2-CHIC-KANS-100GE-07745	0 hr 0 min	100.00000%	99.96091%
I2-CHIC-STAR-100GE-07743	0 hr 0 min	100.00000%	99.98254%
I2-CLEV-NEWY32AOA-100GE-07735	0 hr 0 min	100.00000%	99.84973%
I2-CLEV-STAR-100GE-07736	0 hr 0 min	100.00000%	99.97514%
I2-CLEV-WASH-100GE-07737	0 hr 20 min	99.80159%	99.98425%
I2-DENV-KANS-100GE-07746	0 hr 0 min	100.00000%	99.94213%
I2-DENV-SALT-100GE-07747	0 hr 0 min	100.00000%	99.97951%
I2-ELPA-HOUH-100GE-07749	0 hr 1 min	99.99008%	99.68731%
I2-ELPA-LOSA-100GE-07750	0 hr 0 min	100.00000%	99.86642%
I2-HOUH-TULS-100GE-07751	0 hr 0 min	100.00000%	99.75827%
I2-KANS-TULS-100GE-07753	7 hr 27 min	95.56548%	99.90399%
I2-LOSA-SALT-100GE-07757	0 hr 0 min	100.00000%	99.98843%
I2-LOSA-SUNN-100GE-07755	8 hr 54 min	94.70238%	99.88578%
I2-NEWY23AOA-WASH-100GE-07759	0 hr 0 min	100.00000%	99.97078%
I2-SALT-SUNN-100GE-07766	0 hr 0 min	100.00000%	99.90001%

Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits	16 hr 42 min	99.47682%	99.84250%

Upcoming Scheduled Maintenances

Ticket No.:	319:135
Subject:	Internet2 Advanced Layer2 Services ATLA-CHIC Maintenance
Affected:	Backbone circuit ATLA-CHIC
Start Time:	Friday, April 26, 2013, 5:00 AM (0500) UTC
End Time:	Friday, April 26, 2013, 11:00 AM (1100) UTC
Description:	Backbone circuit ATLA-CHIC will be unavailable while vendor Engineers repair fiber in Caneyville, KY. An outage of up to 5 hours is expected; however the entire window is reserved.

Ticket No.:	350:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit ELPA-HOUH Maintenance
Affected:	Backbone Circuit ELPA-HOUH
Start Time:	Tuesday, April 30, 2013, 4:00 AM (0400) UTC
End Time:	Tuesday, April 30, 2013, 6:00 AM (0600) UTC
Description:	Backbone Circuit ELPA-HOUH will be unavailable while Level(3) Communications performs hardware maintenance in Tornillo, TX. Outages are expected, and the entire window is reserved.

Ticket No.:	349:135
Subject:	Internet2 Advanced Layer2 Services Backbone Circuit HOUH-TULS Maintenance
Affected:	Backbone Circuit HOUH-TULS
Start Time:	Wednesday, May 1, 2013, 4:00 AM (0400) UTC
End Time:	Wednesday, May 1, 2013, 6:00 AM (0600) UTC
Description:	Backbone Circuit HOUH-TULS will be unavailable while vendor Engineers perform hardware maintenance in Springer, OK. A brief outage is expected; however the entire window is reserved.

Ticket No.:	347:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit DENV-KANS Maintenance
Affected:	Backbone Circuit DENV-KANS
Start Time:	Wednesday, May 8, 2013, 5:00 AM (0500) UTC
End Time:	Wednesday, May 8, 2013, 11:00 AM (1100) UTC
Description:	Backbone Circuit DENV-KANS will be unavailable while Level(3) Engineers perform maintenance. Outages are expected throughout the entire window. Backbone traffic will re-route during this maintenance.