Generated Report for Internet2 Advanced Layer 2 Service

Internet2 Advanced Layer 2 Service Network Operations Report
04/22/2013 - 04/28/2013

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	*Start Time (UTC)*	*End Time (UTC)*

360	2-High	2-High	Internet2 Advanced Layer 2 Services Backbone Circuit ASHB-CLEV Outage Resolved	Circuit - Damaged Fiber	04/25/2013 6:49 PM	04/26/2013 12:59 AM
366	2-High	3-Elevated	Internet2 Advanced Layer 2 Services Core Node RALE Outage Resolved	Software	04/28/2013 4:04 AM	04/29/2013 3:12 AM
364	2-High	2-High	Internet2 Advanced Layer 2 Services Backbone Circuit ATLA-CHIC Outage Resolved	Hardware	04/28/2013 11:46 AM	04/28/2013 9:08 PM

Unscheduled Outages Detail

Ticket No.:	360:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit ASHB-CLEV Outage Resolved
Affected:	Backbone Circuit ASHB-CLEV
Start Time:	Thursday, April 25, 2013, 6:49 PM (1849) UTC
End Time:	Friday, April 26, 2013, 12:59 AM (0059) UTC
Description:	Backbone Circuit ASHB-CLEV is s now available. Level(3) Communications confirmed that splice crews have completed splice work. No further outages are expected. Backbone traffic rerouted during this outage.

Ticket No.:	366:135
Subject:	Internet2 Advanced Layer 2 Services Core Node RALE Outage Resolved
Affected:	Core Node RALE
Start Time:	Sunday, April 28, 2013, 4:04 AM (0404) UTC
End Time:	Monday, April 29, 2013, 3:12 AM (0312) UTC
Description:	The Core Node in Raleigh, NC is now available. All primary and secondary circuits through this node were affected. No new circuits could be created until the forwarding table was updated. No further outages are expected.

Ticket No.:	364:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit ATLA-CHIC Outage Resolved
Affected:	Backbone Circuit (ATLA-CHIC)
Start Time:	Sunday, April 28, 2013, 11:46 AM (1146) UTC
End Time:	Sunday, April 28, 2013, 9:08 PM (2108) UTC
Description:	Backbone Circuit (ATLA-CHIC) is now available. Level (3) Communications has replaced a faulty module in Trion, GA and all alarms have cleared. No further outages are expected.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	*Start Time (UTC)*	*End Time (UTC)*

319	3-Elevated	2-High	Internet2 Advanced Layer2 Services Backbone Circuit ATLA-CHIC Maintenance Completed	Circuit	04/26/2013 5:05 AM	04/26/2013 9:38 AM

Scheduled Maintenances Detail

Ticket No.:	319:135
Subject:	Internet2 Advanced Layer2 Services Backbone Circuit ATLA-CHIC Maintenance Completed
Affected:	Backbone circuit ATLA-CHIC
Start Time:	Friday, April 26, 2013, 5:05 AM (0505) UTC
End Time:	Friday, April 26, 2013, 9:38 AM (0938) UTC
Description:	Backbone circuit ATLA-CHIC was unavailable while vendor Engineers repaired fiber in Caneyville, KY. Maintenance has been completed.

Downtime and Availability

Internet2 Advanced Layer 2 Service Core Nodes	Down Time	Reporting Period Availability	52 Week Availability
sdn-sw.atla.net.internet2.edu	0 hr 0 min	100.00000%	99.97533%
sdn-sw.chic.net.internet2.edu	0 hr 0 min	100.00000%	99.97989%
sdn-sw.clev.net.internet2.edu	0 hr 0 min	100.00000%	99.97989%
sdn-sw.denv.net.internet2.edu	0 hr 0 min	100.00000%	99.98046%
sdn-sw.elpa.net.internet2.edu	0 hr 0 min	100.00000%	99.98008%
sdn-sw.houh.net.internet2.edu	0 hr 0 min	100.00000%	99.98027%
sdn-sw.jack.net.internet2.edu	0 hr 0 min	100.00000%	99.98141%
sdn-sw.kans.net.internet2.edu	0 hr 0 min	100.00000%	99.98008%
sdn-sw.losa.net.internet2.edu	0 hr 0 min	100.00000%	99.98027%
sdn-sw.newy32aoa.net.internet2.edu	0 hr 0 min	100.00000%	99.98027%
sdn-sw.rale.net.internet2.edu	19 hr 56 min	88.13492%	99.74271%
sdn-sw.salt.net.internet2.edu	0 hr 0 min	100.00000%	99.98027%
sdn-sw.star.net.internet2.edu	0 hr 0 min	100.00000%	99.98008%
sdn-sw.sunn.net.internet2.edu	0 hr 0 min	100.00000%	99.97989%
sdn-sw.tuls.net.internet2.edu	0 hr 0 min	100.00000%	99.97894%
sdn-sw.wash.net.internet2.edu	0 hr 0 min	100.00000%	99.98008%

Aggregate Internet2 Advanced Layer 2 Service Core Nodes	19 hr 56 min	99.25843%	99.96500%

Internet2 Advanced Layer 2 Service Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
I2-ATLA-CHIC-100GE-07740	13 hr 55 min	91.71627%	99.59054%
I2-ATLA-HOUH-10GE-07742	0 hr 0 min	100.00000%	99.36058%
I2-ATLA-JACK-100GE-07739	0 hr 0 min	100.00000%	99.36058%
I2-ATLA-WASH-100GE-07738	0 hr 0 min	100.00000%	99.91329%
I2-CHIC-KANS-100GE-07745	0 hr 0 min	100.00000%	99.97211%
I2-CHIC-STAR-100GE-07743	0 hr 0 min	100.00000%	99.99374%
I2-CLEV-NEWY32AOA-100GE-07735	0 hr 0 min	100.00000%	99.86092%
I2-CLEV-STAR-100GE-07736	0 hr 0 min	100.00000%	99.98634%
I2-CLEV-WASH-100GE-07737	6 hr 10 min	96.32937%	99.92524%
I2-DENV-KANS-100GE-07746	0 hr 0 min	100.00000%	99.95332%
I2-DENV-SALT-100GE-07747	0 hr 0 min	100.00000%	99.99070%
I2-ELPA-HOUH-100GE-07749	0 hr 0 min	100.00000%	99.69850%
I2-ELPA-LOSA-100GE-07750	0 hr 0 min	100.00000%	99.87762%
I2-HOUH-TULS-100GE-07751	0 hr 0 min	100.00000%	99.76947%
I2-KANS-TULS-100GE-07753	0 hr 0 min	100.00000%	99.91519%
I2-LOSA-SALT-100GE-07757	0 hr 0 min	100.00000%	99.99962%
I2-LOSA-SUNN-100GE-07755	0 hr 0 min	100.00000%	99.89697%
I2-NEWY23AOA-WASH-100GE-07759	0 hr 0 min	100.00000%	99.98197%
I2-SALT-SUNN-100GE-07766	0 hr 0 min	100.00000%	99.91120%

Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits	20 hr 5 min	99.37082%	99.83989%

Upcoming Scheduled Maintenances

Ticket No.:	350:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit ELPA-HOUH Maintenance
Affected:	Backbone Circuit ELPA-HOUH
Start Time:	Tuesday, April 30, 2013, 4:00 AM (0400) UTC
End Time:	Tuesday, April 30, 2013, 6:00 AM (0600) UTC
Description:	Backbone Circuit ELPA-HOUH will be unavailable while Level(3) Communications performs hardware maintenance in Tornillo, TX. Outages are expected, and the entire window is reserved.

Ticket No.:	349:135
Subject:	Internet2 Advanced Layer2 Services Backbone Circuit HOUH-TULS Maintenance
Affected:	Backbone Circuit HOUH-TULS
Start Time:	Wednesday, May 1, 2013, 4:00 AM (0400) UTC
End Time:	Wednesday, May 1, 2013, 6:00 AM (0600) UTC
Description:	Backbone Circuit HOUH-TULS will be unavailable while vendor Engineers perform hardware maintenance in Springer, OK. A brief outage is expected; however the entire window is reserved.

Ticket No.:	347:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit DENV-KANS Maintenance
Affected:	Backbone Circuit DENV-KANS
Start Time:	Wednesday, May 8, 2013, 5:00 AM (0500) UTC
End Time:	Wednesday, May 8, 2013, 11:00 AM (1100) UTC
Description:	Backbone Circuit DENV-KANS will be unavailable while Level(3) Engineers perform maintenance. Outages are expected throughout the entire window. Backbone traffic will re-route during this maintenance.

Ticket No.:	353:135
Subject:	Internet2 Advanced Layer 2 Services Backbone ELPA-HOUH Maintenance
Affected:	Backbone ELPA-HOUH
Start Time:	Friday, May 10, 2013, 5:00 AM (0500) UTC
End Time:	Friday, May 10, 2013, 11:00 AM (1100) UTC
Description:	Advanced Layer 2 Services Backbone ELPA-HOUH will be unavailable while Level(3) Communications Engineers perform maintenance required by the TXDOT in Giddings, TX and Austin, TX. An outage of 20 minutes is expected; however the entire window is reserved. Traffic will re-route.