Generated Report for Internet2 Advanced Layer 2 Service

Internet2 Advanced Layer 2 Service Network Operations Report
05/20/2013 - 05/26/2013

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	*Start Time (UTC)*	*End Time (UTC)*

437	2-High	2-High	Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-NEWY Brief Outage Resolved	Circuit - Bumped Fiber	05/24/2013 2:27 PM	05/24/2013 2:31 PM

Unscheduled Outages Detail

Ticket No.:	437:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-NEWY Brief Outage Resolved
Affected:	Backbone Circuit CLEV-NEWY
Start Time:	Friday, May 24, 2013, 2:27 PM (1427) UTC
End Time:	Friday, May 24, 2013, 2:31 PM (1431) UTC
Description:	Backbone Circuit CLEV-NEWY was briefly unavailable. Level(3) Communications technicians report the reason for outage was a minor fiber disturbance. Backbone traffic should have re-routed.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	*Start Time (UTC)*	*End Time (UTC)*

412	3-Elevated	2-High	Internet2 Advanced Layer 2 Services Backbone Circuit ELPA-HOUH Maintenance Completed	Hardware	05/22/2013 6:45 AM	05/22/2013 7:07 AM
414	3-Elevated	2-High	Internet2 Advanced Layer 2 Services Backbone Circuit DENV-KANS Maintenance Completed	Circuit	05/23/2013 4:18 AM	05/23/2013 4:43 AM
417	3-Elevated	2-High	Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-STAR Emergency Maintenance Completed	Hardware	05/24/2013 3:05 AM	05/24/2013 3:42 AM
406	3-Elevated	2-High	Internet2 Advanced Layer 2 Services Backbone Circuit SEAT-SUNN Maintenance Completed	Software	05/25/2013 6:36 AM	05/25/2013 6:37 AM

Scheduled Maintenances Detail

Ticket No.:	412:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit ELPA-HOUH Maintenance Completed
Affected:	Backbone Circuit ELPA-HOUH
Start Time:	Wednesday, May 22, 2013, 6:45 AM (0645) UTC
End Time:	Wednesday, May 22, 2013, 7:07 AM (0707) UTC
Description:	Internet2 Advanced Layer 2 Services Backbone Circuit ELPA-HOUH was unavailable while Level(3) Communications performed hardware maintenance in El Paso, TX. Brief outages were observed. The maintenance has been completed.

Ticket No.:	414:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit DENV-KANS Maintenance Completed
Affected:	Backbone Circuit DENV-KANS
Start Time:	Thursday, May 23, 2013, 4:18 AM (0418) UTC
End Time:	Thursday, May 23, 2013, 4:43 AM (0443) UTC
Description:	The above listed circuit will be unavailable while Internet2 Engineers perform maintenance. An outage of 30 minutes is expected; however, the entire window is reserved.

Ticket No.:	417:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-STAR Emergency Maintenance Completed
Affected:	Backbone Circuit CLEV-STAR
Start Time:	Friday, May 24, 2013, 3:05 AM (0305) UTC
End Time:	Friday, May 24, 2013, 3:42 AM (0342) UTC
Description:	The backbone circuit from Clevleland, OH to the Starlight facility in Chicago, IL was unavailable while Internet2 and Starlight Engineers performed hardware maintenance. Affected traffic re-routed during this maintenance. Maintenance has been completed.

Ticket No.:	406:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit SEAT-SUNN Maintenance Completed
Affected:	Backbone Circuit SEAT-SUNN
Start Time:	Saturday, May 25, 2013, 6:36 AM (0636) UTC
End Time:	Saturday, May 25, 2013, 6:37 AM (0637) UTC
Description:	Backbone Circuit SEAT-SUNN was unavailable while optical vendor performed software maintenance at each optical POP along the span. Maintenance has been completed.

Downtime and Availability

Internet2 Advanced Layer 2 Service Core Nodes	Down Time	Reporting Period Availability	52 Week Availability
sdn-sw.atla.net.internet2.edu	0 hr 0 min	100.00000%	99.97533%
sdn-sw.chic.net.internet2.edu	0 hr 0 min	100.00000%	99.97989%
sdn-sw.clev.net.internet2.edu	0 hr 0 min	100.00000%	99.97989%
sdn-sw.denv.net.internet2.edu	0 hr 0 min	100.00000%	99.98046%
sdn-sw.elpa.net.internet2.edu	0 hr 0 min	100.00000%	99.98008%
sdn-sw.houh.net.internet2.edu	0 hr 0 min	100.00000%	99.98027%
sdn-sw.jack.net.internet2.edu	0 hr 0 min	100.00000%	99.98141%
sdn-sw.kans.net.internet2.edu	0 hr 0 min	100.00000%	99.98008%
sdn-sw.losa.net.internet2.edu	0 hr 0 min	100.00000%	99.98027%
sdn-sw.newy32aoa.net.internet2.edu	0 hr 0 min	100.00000%	99.98027%
sdn-sw.rale.net.internet2.edu	0 hr 0 min	100.00000%	99.70628%
sdn-sw.salt.net.internet2.edu	0 hr 0 min	100.00000%	99.98027%
sdn-sw.star.net.internet2.edu	0 hr 0 min	100.00000%	99.98008%
sdn-sw.sunn.net.internet2.edu	0 hr 0 min	100.00000%	99.97989%
sdn-sw.tuls.net.internet2.edu	0 hr 0 min	100.00000%	99.97894%
sdn-sw.wash.net.internet2.edu	0 hr 0 min	100.00000%	99.98008%

Aggregate Internet2 Advanced Layer 2 Service Core Nodes	0 hr 0 min	100.00000%	99.96272%

Internet2 Advanced Layer 2 Service Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
I2-ATLA-CHIC-100GE-07740	0 hr 0 min	100.00000%	99.57195%
I2-ATLA-HOUH-10GE-07742	0 hr 0 min	100.00000%	99.36058%
I2-ATLA-JACK-100GE-07739	0 hr 0 min	100.00000%	99.36058%
I2-ATLA-WASH-100GE-07738	0 hr 0 min	100.00000%	99.91329%
I2-CHIC-KANS-100GE-07745	0 hr 0 min	100.00000%	99.97211%
I2-CHIC-STAR-100GE-07743	0 hr 0 min	100.00000%	99.99374%
I2-CLEV-NEWY32AOA-100GE-07735	0 hr 4 min	99.96032%	99.86016%
I2-CLEV-STAR-100GE-07736	0 hr 37 min	99.63294%	99.97704%
I2-CLEV-WASH-100GE-07737	0 hr 0 min	100.00000%	99.92524%
I2-DENV-KANS-100GE-07746	0 hr 25 min	99.75198%	99.94498%
I2-DENV-SALT-100GE-07747	0 hr 0 min	100.00000%	99.99070%
I2-ELPA-HOUH-100GE-07749	0 hr 22 min	99.78175%	99.66132%
I2-ELPA-LOSA-100GE-07750	0 hr 0 min	100.00000%	99.87762%
I2-HOUH-TULS-100GE-07751	0 hr 0 min	100.00000%	99.76795%
I2-KANS-TULS-100GE-07753	0 hr 0 min	100.00000%	99.91519%
I2-LOSA-SALT-100GE-07757	0 hr 0 min	100.00000%	99.99962%
I2-LOSA-SUNN-100GE-07755	0 hr 0 min	100.00000%	99.89697%
I2-NEWY23AOA-WASH-100GE-07759	0 hr 0 min	100.00000%	99.98197%
I2-SALT-SUNN-100GE-07766	0 hr 0 min	100.00000%	99.91120%

Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits	1 hr 28 min	99.95405%	99.83591%

Upcoming Scheduled Maintenances

Ticket No.:	438:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit ASHB-CLEV Maintenance
Affected:	Backbone Circuit ASHB-CLEV
Start Time:	Wednesday, June 5, 2013, 4:00 AM (0400) UTC
End Time:	Wednesday, June 5, 2013, 10:00 AM (1000) UTC
Description:	Backbone Circuit ASHB-CLEV will be unavailable while Level(3) Communications relocates long haul cable in Fredrick, Maryland. An outage of 6 hours is expected and the entire window is reserved. Backbone traffic will re-route during this maintenance.

Ticket No.:	439:135
Subject:	Internet2 Advanced Layer 2 Services Backbone Circuit ASHB-CLEV Maintenance Alternate Night
Affected:	Backbone Circuit ASHB-CLEV
Start Time:	Thursday, June 6, 2013, 4:00 AM (0400) UTC
End Time:	Thursday, June 6, 2013, 10:00 AM (1000) UTC
Description:	Backbone Circuit ASHB-CLEV will be unavailable while Level(3) Communications relocates long haul cable in Fredrick, Maryland. An outage of 6 hours is expected and the entire window is reserved. Backbone traffic will re-route during this maintenance. This is an alternate window for the maintenance being tracked in ticket 438.