Internet2 Advanced Layer 2 Service Network Operations Report
06/17/2013 - 06/23/2013

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

4912-High 2-High Internet2 Advanced Layer 2 Services Backbone Circuit ASBN-CLEV Brief Outage Resolved Unannounced Maintenance 06/18/2013 8:25 AM 06/18/2013 8:39 AM
4972-High 2-High Internet2 Advanced Layer 2 Services Backbone Circuit NEWY-WASH Brief Outage Circuit - Bumped Fiber 06/19/2013 7:15 PM 06/19/2013 7:16 PM

Unscheduled Outages Detail


Ticket No.:491:135
Subject:Internet2 Advanced Layer 2 Services Backbone Circuit ASBN-CLEV Brief Outage Resolved
Affected:Backbone Circuit ASBN-CLEV
Start Time:Tuesday, June 18, 2013, 8:25 AM (0825) UTC
End Time:Tuesday, June 18, 2013, 8:39 AM (0839) UTC
Description:Backbone Circuit ASBN-CLEV is now available. Level(3) Communications reports that the outage was caused by maintenance being performed in Frederick, MD that was expected to be non-service impacting. Maintenance has been completed and no further outages are expected.

Ticket No.:497:135
Subject:Internet2 Advanced Layer 2 Services Backbone Circuit NEWY-WASH Brief Outage
Affected:Backbone Circuit NEWY-WASH
Start Time:Wednesday, June 19, 2013, 7:15 PM (1915) UTC
End Time:Wednesday, June 19, 2013, 7:16 PM (1916) UTC
Description:Backbone Circuit NEWY-WASH was briefly unavailable. Level(3) Engineers has been contacted and the outage occurred between Perryville and Millersville, MA, however the reason for the outage is still pending. Backbone traffic briefly re-routed during the outage. Updates will be provided as they become available.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

488 3-Elevated 2-High Internet2 Advanced Layer 2 Services Backbone Circuit SEAT-SUNN Maintenance Completed Circuit 06/18/2013 5:40 AM 06/18/2013 5:55 AM
490 3-Elevated 2-High Internet2 Advanced Layer 2 Services Backbone Circuit SEAT-SUNN Maintenance Completed Hardware 06/19/2013 6:04 AM 06/19/2013 6:18 AM
496 3-Elevated 2-High Internet2 Advanced Layer 2 Services Backbone Circuit ELPA-LOSA Emergency Maintenance Completed Circuit 06/21/2013 1:05 PM 06/21/2013 1:06 PM

Scheduled Maintenances Detail

Ticket No.:488:135
Subject:Internet2 Advanced Layer 2 Services Backbone Circuit SEAT-SUNN Maintenance Completed
Affected:Backbone Circuit SEAT-SUNN
Start Time:Tuesday, June 18, 2013, 5:40 AM (0540) UTC
End Time:Tuesday, June 18, 2013, 5:55 AM (0555) UTC
Description: Backbone Circuit SEAT-SUNN was unavailable while Level(3) Communications performed hardware maintenance in Seattle, WA. An outage was observed throughout the maintenance window. The maintenance has been completed.

Ticket No.:490:135
Subject:Internet2 Advanced Layer 2 Services Backbone Circuit SEAT-SUNN Maintenance Completed
Affected:Backbone Circuit SEAT-SUNN
Start Time:Wednesday, June 19, 2013, 6:04 AM (0604) UTC
End Time:Wednesday, June 19, 2013, 6:18 AM (0618) UTC
Description: Backbone Circuit SEAT-SUNN was unavailable while Level(3) Communications Engineers performed hardware maintenance. An outage of 14 minutes was observed throughout the maintenance window. Backbone traffic re-routed during this maintenance. The maintenance has been completed.

Ticket No.:496:135
Subject:Internet2 Advanced Layer 2 Services Backbone Circuit ELPA-LOSA Emergency Maintenance Completed
Affected:Backbone Circuit ELPA-LOSA
Start Time:Friday, June 21, 2013, 1:05 PM (1305) UTC
End Time:Friday, June 21, 2013, 1:06 PM (1306) UTC
Description: The backbone circuit from El Paso, TX to Los Angeles, CA was briefly unavailable while Internet2 Engineers performed maintenance. Maintenance has been completed. No further outages are exptected.


Downtime and Availability



Internet2 Advanced Layer 2 Service Core NodesDown TimeReporting Period Availability52 Week Availability
sdn-sw.atla.net.internet2.edu0 hr 0 min100.00000%99.97533%
sdn-sw.chic.net.internet2.edu0 hr 0 min100.00000%99.97989%
sdn-sw.clev.net.internet2.edu0 hr 0 min100.00000%99.97989%
sdn-sw.denv.net.internet2.edu0 hr 0 min100.00000%99.98046%
sdn-sw.elpa.net.internet2.edu0 hr 0 min100.00000%99.98008%
sdn-sw.houh.net.internet2.edu0 hr 0 min100.00000%99.98027%
sdn-sw.jack.net.internet2.edu0 hr 0 min100.00000%99.98141%
sdn-sw.kans.net.internet2.edu0 hr 0 min100.00000%99.98008%
sdn-sw.losa.net.internet2.edu0 hr 0 min100.00000%99.98027%
sdn-sw.newy32aoa.net.internet2.edu0 hr 0 min100.00000%99.98027%
sdn-sw.rale.net.internet2.edu0 hr 0 min100.00000%99.70609%
sdn-sw.salt.net.internet2.edu0 hr 0 min100.00000%99.98027%
sdn-sw.star.net.internet2.edu0 hr 0 min100.00000%99.98008%
sdn-sw.sunn.net.internet2.edu0 hr 0 min100.00000%99.97989%
sdn-sw.tuls.net.internet2.edu0 hr 0 min100.00000%99.97894%
sdn-sw.wash.net.internet2.edu0 hr 0 min100.00000%99.98008%

Aggregate Internet2 Advanced Layer 2 Service Core Nodes0 hr 0 min100.00000%99.96271%

Internet2 Advanced Layer 2 Service Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
I2-ATLA-CHIC-100GE-077400 hr 0 min100.00000%99.51730%
I2-ATLA-HOUH-10GE-077420 hr 0 min100.00000%99.36058%
I2-ATLA-JACK-100GE-077390 hr 0 min100.00000%99.36058%
I2-ATLA-WASH-100GE-077380 hr 0 min100.00000%99.91329%
I2-CHIC-KANS-100GE-077450 hr 0 min100.00000%99.97211%
I2-CHIC-STAR-100GE-077430 hr 0 min100.00000%99.99374%
I2-CLEV-NEWY32AOA-100GE-077350 hr 0 min100.00000%99.86016%
I2-CLEV-STAR-100GE-077360 hr 0 min100.00000%99.97704%
I2-CLEV-WASH-100GE-077370 hr 0 min100.00000%99.92524%
I2-DENV-KANS-100GE-077460 hr 0 min100.00000%99.94498%
I2-DENV-SALT-100GE-077470 hr 0 min100.00000%99.99070%
I2-ELPA-HOUH-100GE-077490 hr 0 min100.00000%99.63836%
I2-ELPA-LOSA-100GE-077500 hr 1 min99.99008%99.87743%
I2-HOUH-TULS-100GE-077510 hr 0 min100.00000%99.76795%
I2-KANS-TULS-100GE-077530 hr 0 min100.00000%99.91519%
I2-LOSA-SALT-100GE-077570 hr 0 min100.00000%99.99962%
I2-LOSA-SUNN-100GE-077550 hr 0 min100.00000%99.89697%
I2-NEWY23AOA-WASH-100GE-077590 hr 1 min99.99008%99.98179%
I2-SALT-SUNN-100GE-077660 hr 0 min100.00000%99.90418%

Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits0 hr 2 min99.99896%99.83143%




Upcoming Scheduled Maintenances

Ticket No.:504:135
Subject:Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-NEWY32AOA Maintenance
Affected:Backbone Circuit CLEV-NEWY32AOA
Start Time:Tuesday, June 25, 2013, 4:00 AM (0400) UTC
End Time:Tuesday, June 25, 2013, 8:00 AM (0800) UTC
Description: Backbone Circuit CLEV-NEWY32AOA will be unavailable while Internet2 Engineers perform maintenance in Boston, MA. An outage of 4 hours is expected; however, the entire window is reserved. Backbone traffic will re-route during this maintenance.

Ticket No.:506:135
Subject:Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-NEWY32AOA Maintenance
Affected:Backbone Circuit CLEV-NEWY32AOA
Start Time:Wednesday, June 26, 2013, 4:00 AM (0400) UTC
End Time:Wednesday, June 26, 2013, 8:00 AM (0800) UTC
Description: Backbone Circuit CLEV-NEWY32AOA will be unavailable while Internet2 Engineers perform maintenance in Albany, NY. An outage of 4 hours is expected; however, the entire window is reserved. Backbone traffic will re-route during this maintenance.