Internet2 Advanced Layer 2 Service Network Operations Report
09/16/2013 - 09/22/2013

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None


Upgrades

None

New Services

None



Unscheduled Outages Summary







Ticket Number
Customer Impact
Network Impact
Title
Outage Type
Start Time (UTC)

End Time (UTC)





8322-High
2-High

Internet2 Advanced Layer 2 Services Backbone Circuit LOSA-SUNN Brief Outage
Undetermined
09/16/2013 5:26 PM
09/16/2013 5:27 PM


8372-High
2-High

Internet2 Advanced Layer 2 Services Backbone Circuit ELPA-HOUH Outage Resolved
Circuit - Damaged Fiber
09/17/2013 7:27 PM
09/18/2013 5:51 AM


8392-High
2-High

Internet2 Advanced Layer 2 Services Backbone Circuit ALBA-CLEV Brief Outage
Undetermined
09/18/2013 11:06 AM
09/18/2013 11:07 AM


8432-High
2-High

Internet2 Advanced Layer 2 Services Backbone Circuit ELPA-HOUH Brief Outage
Undetermined
09/19/2013 11:51 PM
09/19/2013 11:52 PM


8462-High
2-High

Internet2 Advanced Layer 2 Services Backbone Circuit MINN-STAR Outage Resolved
Circuit - Damaged Fiber
09/20/2013 7:14 PM
09/21/2013 1:31 AM


8482-High
2-High

Internet2 Advanced Layer 2 Services Backbone Circuit ATLA-RALE Brief Outage
Undetermined
09/21/2013 7:46 AM
09/21/2013 7:47 AM






Unscheduled Outages Detail






Ticket No.:832:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit LOSA-SUNN Brief Outage



Affected:Backbone Circuit  LOSA-SUNN



Start Time:Monday, September 16, 2013, 5:26 PM (1726) UTC



End Time:Monday, September 16, 2013, 5:27 PM (1727) UTC


Description:Backbone Circuit LOSA-SUNN was briefly unavailable. Internet2
Engineers are investigating the cause; however, the reason for the
outage is pending.  Backbone traffic should have re-routed during the
brief outage.







Ticket No.:837:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit ELPA-HOUH Outage Resolved



Affected:Backbone Circuit ELPA-HOUH



Start Time:Tuesday, September 17, 2013, 7:27 PM (1927) UTC



End Time:Wednesday, September 18, 2013, 5:51 AM (0551) UTC


Description:Backbone Circuit ELPA-HOUH is now available to the community. Level(3)
Communications technicians have determined that the cause of the
outage is a fiber cut near Alpine, TX. Repairs have been completed,
and no further outages are expected.







Ticket No.:839:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit ALBA-CLEV Brief Outage



Affected:Backbone Circuit ALBA-CLEV



Start Time:Wednesday, September 18, 2013, 11:06 AM (1106) UTC



End Time:Wednesday, September 18, 2013, 11:07 AM (1107) UTC


Description:Backbone Circuit ALBA-CLEV was briefly unavailable. Internet2
Engineers are investigating the cause; however, the reason for the
outage is pending.  Backbone traffic re-routed.







Ticket No.:843:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit ELPA-HOUH Brief Outage



Affected:Backbone Circuit ELPA-HOUH



Start Time:Thursday, September 19, 2013, 11:51 PM (2351) UTC



End Time:Thursday, September 19, 2013, 11:52 PM (2352) UTC


Description:Backbone Circuit ELPA-HOUH was briefly unavailable. Level (3)
Communications reported a possible fiber disturbance in the area. No
technicians were on site at the time of the disturbance. Further
updates will be provided if they become available as Level(3)
Communications continues to investigate.







Ticket No.:846:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit MINN-STAR Outage Resolved



Affected:Backbone Circuit  MINN-STAR



Start Time:Friday, September 20, 2013, 7:14 PM (1914) UTC



End Time:Saturday, September 21, 2013, 1:31 AM (0131) UTC


Description:Backbone Circuit MINN-STAR is now available. Internet2 and University
of Minnesota
Engineers have repaired a damaged fiber jumper Minneapolis, MN.
Service has restored and no further outages are expected.







Ticket No.:848:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit ATLA-RALE Brief Outage



Affected:Backbone Circuit ATLA-RALE



Start Time:Saturday, September 21, 2013, 7:46 AM (0746) UTC



End Time:Saturday, September 21, 2013, 7:47 AM (0747) UTC


Description:Backbone Circuit ATLA-RALE was briefly unavailable. Internet2
Engineers are investigating the cause; however, the
reason for the outage is pending.  Backbone traffic will
re-route.







Scheduled Maintenances Summary





Ticket Number
Customer Impact
Network Impact
Title

Maintenance Type
Start Time (UTC)
End Time (UTC)






None during this report period






Downtime and Availability







Internet2 Advanced Layer 2 Service Core NodesDown TimeReporting Period Availability52 Week Availability


sdn-sw.albu.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 100.00000%  100.00000
sdn-sw.ashb.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.99772%  100.00000
sdn-sw.atla.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97401%  100.00000
sdn-sw.bost.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.99791%  100.00000
sdn-sw.chic.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97856%  100.00000
sdn-sw.clev.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97856%  100.00000
sdn-sw.denv.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97913%  100.00000
sdn-sw.elpa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97951%  100.00000
sdn-sw.houh.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97894%  100.00000
sdn-sw.jack.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97970%  100.00000
sdn-sw.kans.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97875%  100.00000
sdn-sw.losa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97913%  100.00000
sdn-sw.minn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 100.00000%  100.00000
sdn-sw.newy32aoa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97932%  100.00000
sdn-sw.pitt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.99962%  100.00000
sdn-sw.phoe.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.99791%  100.00000
sdn-sw.port.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 100.00000%  100.00000
sdn-sw.rale.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.69756%  99.73664
sdn-sw.salt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97894%  100.00000
sdn-sw.seat.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.99374%  100.00000
sdn-sw.star.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97799%  100.00000
sdn-sw.sunn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97856%  100.00000
sdn-sw.tuls.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97761%  100.00000
sdn-sw.wash.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97818%  100.00000
      
Aggregate Internet2 Advanced Layer 2 Service Core Nodes0 hr 0 min0 hr 0 min100.00000%100.00000%99.97339%99.98903%

 NOTE: Numbers in italics represent downtime with scheduled  maintenance excluded. Internet2's definition of scheduled
  maintenance is any anticipated outage announced at least 72
  hours in advance of the outage start time.  
	    

	    
Internet2 Advanced Layer 2 Service Backbone CircuitsDown Time
Reporting Period Availability52 Week Availability


I2-ASHB-PITT-100GE-07737
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99962%100.00000%
I2-ATLA-CHIC-100GE-07740
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.51598%99.59244%
I2-ATLA-HOUH-10GE-07742
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.36058%99.36608%
I2-ATLA-JACK-100GE-07739
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.36058%99.36608%
I2-ATLA-WASH-100GE-07738
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.91329%99.91803%
I2-CHIC-KANS-100GE-07745
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.97173%100.00000%
I2-CHIC-STAR-100GE-07743
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.88521%99.89375%
I2-CLEV-NEWY32AOA-100GE-07735
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.57366%99.60819%
I2-CLEV-PITT-100GE-10334
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99905%100.00000%
I2-CLEV-STAR-100GE-07736
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.95921%99.99658%
I2-DENV-KANS-100GE-07746
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.85428%99.90930%
I2-DENV-SALT-100GE-07747
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.96129%100.00000%
I2-ELPA-HOUH-100GE-07749
               10 hr 25 min10 hr 25 min
               93.79960%93.79960%
               99.30916%99.37936%
I2-ELPA-LOSA-100GE-07750
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.87743%99.88369%
I2-HOUH-TULS-100GE-07751
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.76529%99.79356%
I2-KANS-TULS-100GE-07753
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.91462%99.91519%
I2-LOSA-SALT-100GE-07757
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99412%99.99962%
I2-LOSA-SUNN-100GE-07755
               0 hr 1 min0 hr 1 min
               99.99008%99.99008%
               99.89545%99.89716%
I2-NEWY23AOA-WASH-100GE-07759
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.98141%99.99336%
I2-PORT-SEAT-100GE-08997
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-PORT-SUNN-100GE-10343
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99943%100.00000%
I2-SALT-SUNN-100GE-07766
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.89792%99.91158%
      
Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits
                   10 hr 26 min10 hr 26 min
                   99.71771%99.71771%
                   99.81770%99.83745%


 NOTE: Numbers in italics represent downtime with scheduled  maintenance excluded. Internet2's definition of scheduled
  maintenance is any anticipated outage announced at least 72
  hours in advance of the outage start time.  

Upcoming Scheduled Maintenances





Ticket No.:796:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit DENV-SALT Maintenance



Affected:Backbone Circuit DENV-SALT



Start Time:Wednesday, September 25, 2013, 6:00 AM (0600) UTC



End Time:Wednesday, September 25, 2013, 12:00 PM (1200) UTC



Description:   Backbone Circuit DENV-SALT will be unavailable while Level(3)
Communications fiber relocation maintenance in Broomfield, CO.  An
outage of 2 hours is expected; however the entire window is reserved.  
Backbone traffic will re-route during this maintenance.



  







Ticket No.:840:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-STAR Maintenance



Affected:Backbone Circuit CLEV-STAR



Start Time:Thursday, September 26, 2013, 4:00 AM (0400) UTC



End Time:Thursday, September 26, 2013, 10:00 AM (1000) UTC



Description:   Backbone Circuit CLEV-STAR will be unavailable while
Level(3) Communications perform fiber relocation maintenance in
Cleveland, OH.  An outage of 2 hours is expected; however the entire
window is reserved.  Backbone traffic will re-route during this
maintenance.



  







Ticket No.:797:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit DENV-SALT Maintenance Alternate Window



Affected:Backbone Circuit DENV-SALT



Start Time:Thursday, September 26, 2013, 6:00 AM (0600) UTC



End Time:Thursday, September 26, 2013, 12:00 PM (1200) UTC



Description:   Backbone Circuit DENV-SALT will be unavailable while Level(3)
Communications fiber relocation maintenance in Broomfield, CO.  An
outage of 2 hours is expected; however the entire window is reserved.
Backbone traffic will re-route during this maintenance. This is an 
alternate window for 796:135 should it be required.



  







Ticket No.:845:135



Subject:Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-STAR Maintenance Alternate Window



Affected:Backbone Circuit CLEV-STAR



Start Time:Friday, September 27, 2013, 4:00 AM (0400) UTC



End Time:Friday, September 27, 2013, 10:00 AM (1000) UTC



Description:   Backbone Circuit CLEV-STAR will be unavailable while
Level(3) Communications perform fiber relocation maintenance in
Cleveland, OH.  An outage of 2 hours is expected; however the entire
window is reserved.  Backbone traffic will re-route during this
maintenance. This is an alternate window.