Internet2 Advanced Layer 2 Service Network Operations Report
10/28/2013 - 11/03/2013

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

9602-High 2-High Outage Resolved - I2 AL2S Backbone LOSA-PHOE Circuit - Damaged Fiber 10/28/2013 10:58 PM 10/29/2013 9:09 AM

Unscheduled Outages Detail


Ticket No.:960:135
Subject:Outage Resolved - I2 AL2S Backbone LOSA-PHOE
Affected:Backbone LOSA-PHOE
Start Time:Monday, October 28, 2013, 10:58 PM (2258) UTC
End Time:Tuesday, October 29, 2013, 9:09 AM (0909) UTC
Description:Backbone LOSA-PHOE is now available. Level(3) Communications reported a fiber cut in Buckeye, AZ as the reason for the outage. Splicing crews have completed work and no further outages are expected.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

955 3-Elevated 2-High Emergency Maintenance Completed - I2 AL2S Backbone ALBA-BOST Hardware 10/28/2013 8:31 PM 10/28/2013 8:42 PM
964 3-Elevated 2-High Maintenance Completed - I2 AL2S Backbone ASHB-PITT Circuit 10/30/2013 5:18 AM 10/30/2013 5:19 AM
968 3-Elevated 1-Critical Emergency Maintenance Completed - I2 AL2S Core Node MINN Hardware 11/01/2013 4:32 AM 11/01/2013 5:38 AM

Scheduled Maintenances Detail

Ticket No.:955:135
Subject:Emergency Maintenance Completed - I2 AL2S Backbone ALBA-BOST
Affected:Backbone ALBA-BOST
Start Time:Monday, October 28, 2013, 8:31 PM (2031) UTC
End Time:Monday, October 28, 2013, 8:42 PM (2042) UTC
Description: The backbone between Albany, NY and Boston, MA was be unavailable while Internet2 Engineers performed hardware replacement in Boston, MA. Maintenance has been completed. Traffic re-routed during the maintenance.

Ticket No.:964:135
Subject:Maintenance Completed - I2 AL2S Backbone ASHB-PITT
Affected:Backbone ASHB-PITT
Start Time:Wednesday, October 30, 2013, 5:18 AM (0518) UTC
End Time:Wednesday, October 30, 2013, 5:19 AM (0519) UTC
Description: Backbone ASHB-PITT was unavailable while Level(3) Communications Engineers performed maintenance. Maintenance has been completed.

Ticket No.:968:135
Subject:Emergency Maintenance Completed - I2 AL2S Core Node MINN
Affected:Core Node MINN and its Connector(s) and Participants
Start Time:Friday, November 1, 2013, 4:32 AM (0432) UTC
End Time:Friday, November 1, 2013, 5:38 AM (0538) UTC
Description: Core Node MINN was unavailable while Internet2 Engineers performed maintenance. Maintenance has been completed. All connections to the Core Node were affected.


Downtime and Availability



Internet2 Advanced Layer 2 Service Core NodesDown TimeReporting Period Availability52 Week Availability
sdn-sw.albu.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 100.00000% 100.00000
sdn-sw.ashb.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.99772% 100.00000
sdn-sw.atla.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97439% 100.00000
sdn-sw.bost.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.99658% 100.00000
sdn-sw.chic.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97894% 100.00000
sdn-sw.clev.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97913% 100.00000
sdn-sw.denv.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97951% 100.00000
sdn-sw.elpa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97989% 100.00000
sdn-sw.houh.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97932% 100.00000
sdn-sw.jack.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97970% 100.00000
sdn-sw.kans.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97913% 100.00000
sdn-sw.losa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97951% 100.00000
sdn-sw.minn.net.internet2.edu 1 hr 6 min0 hr 0 min 99.34524%100.00000 99.98748% 100.00000
sdn-sw.newy32aoa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97970% 100.00000
sdn-sw.pitt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.99962% 100.00000
sdn-sw.phoe.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.99791% 100.00000
sdn-sw.port.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 100.00000% 100.00000
sdn-sw.rale.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.69756% 99.73664
sdn-sw.salt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97932% 100.00000
sdn-sw.seat.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.99374% 100.00000
sdn-sw.star.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97837% 100.00000
sdn-sw.sunn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97932% 100.00000
sdn-sw.tuls.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97799% 100.00000
sdn-sw.wash.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97856% 100.00000

Aggregate Internet2 Advanced Layer 2 Service Core Nodes1 hr 6 min0 hr 0 min99.97272%100.00000%99.97306%99.98903%

NOTE: Numbers in italics represent downtime with scheduled maintenance excluded. Internet2's definition of scheduled maintenance is any anticipated outage announced at least 72 hours in advance of the outage start time.

Internet2 Advanced Layer 2 Service Backbone CircuitsDown Time Reporting Period Availability52 Week Availability
I2-ASHB-PITT-100GE-07737 0 hr 1 min0 hr 0 min 99.99008%100.00000% 99.99355%99.99412%
I2-ATLA-CHIC-100GE-07740 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.61369%99.69016%
I2-ATLA-HOUH-10GE-07742 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.36172%99.36722%
I2-ATLA-JACK-100GE-07739 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.36172%99.36722%
I2-ATLA-WASH-100GE-07738 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99526%100.00000%
I2-CHIC-KANS-100GE-07745 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97173%100.00000%
I2-CHIC-STAR-100GE-07743 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.89090%99.89375%
I2-CLEV-NEWY32AOA-100GE-07735 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.57366%99.60819%
I2-CLEV-PITT-100GE-10334 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99905%100.00000%
I2-CLEV-STAR-100GE-07736 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.95276%99.99658%
I2-DENV-KANS-100GE-07746 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.85428%99.90930%
I2-DENV-SALT-100GE-07747 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.96129%100.00000%
I2-ELPA-HOUH-100GE-07749 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.25831%99.38012%
I2-ELPA-LOSA-100GE-07750 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.87743%99.88369%
I2-HOUH-TULS-100GE-07751 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.76529%99.79356%
I2-KANS-TULS-100GE-07753 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.91462%99.91519%
I2-LOSA-SALT-100GE-07757 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99412%99.99962%
I2-LOSA-SUNN-100GE-07755 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.89545%99.89716%
I2-NEWY23AOA-WASH-100GE-07759 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99298%99.99336%
I2-PORT-SEAT-100GE-08997 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
I2-PORT-SUNN-100GE-10343 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99943%100.00000%
I2-SALT-SUNN-100GE-07766 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.89792%99.91158%

Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits 0 hr 2 min0 hr 1 min 99.99955%100.00000% 99.82387%99.84549%


NOTE: Numbers in italics represent downtime with scheduled maintenance excluded. Internet2's definition of scheduled maintenance is any anticipated outage announced at least 72 hours in advance of the outage start time.



Upcoming Scheduled Maintenances

Ticket No.:980:135
Subject:Maintenance - I2 AL2S Backbone CLEV-PITT
Affected:Backbone CLEV-PITT
Start Time:Thursday, November 14, 2013, 5:00 AM (0500) UTC
End Time:Thursday, November 14, 2013, 11:00 AM (1100) UTC
Description: Backbone CLEV-PITT will be unavailable while Level(3) Communications perform scheduled maintenance to relocate cable as mandated by the Penn DOT and Norfolk Southern Railroad due to a road construction and a bridge demolition project between the boroughs of New Brighton and Fallston, Pennsylvania. An outage up to 2 hours is expected; however the entire window is reserved. Backbone traffic will re-route during this maintenance. This is the primary maintenance window. An alternate window is scheduled for 19-Nov-2013 05:00:00 UTC to 19-Nov-2013 11:00:00 UTC to be used if needed.

Ticket No.:981:135
Subject:Maintenance - I2 AL2S Backbone CLEV-PITT Alternate Window
Affected:Backbone CLEV-PITT
Start Time:Tuesday, November 19, 2013, 5:00 AM (0500) UTC
End Time:Tuesday, November 19, 2013, 11:00 AM (1100) UTC
Description: Backbone CLEV-PITT will be unavailable while Level(3) Communications perform scheduled maintenance to relocate cable as mandated by the Penn DOT and Norfolk Southern Railroad due to a road construction and a bridge demolition project between the boroughs of New Brighton and Fallston, Pennsylvania. An outage up to 2 hours is expected; however the entire window is reserved. Backbone traffic will re-route during this maintenance. This is the alternate window for ticket 980:135, should it be required.