Internet2 Advanced Layer 2 Service Network Operations Report
11/18/2013 - 11/24/2013

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None


Upgrades

None

New Services

None



Unscheduled Outages Summary







Ticket Number
Customer Impact
Network Impact
Title
Outage Type
Start Time (UTC)

End Time (UTC)





10322-High
2-High

Outage Resolved - I2 AL2S Backbone ELPA-HOUH
Hardware
11/18/2013 11:54 AM
11/18/2013 12:33 PM


11/18/2013 4:59 PM
11/19/2013 8:20 AM


10332-High
2-High

Brief Outage - I2 AL2S Backbone PORT-SEAT
Undetermined
11/18/2013 12:20 PM
11/18/2013 12:21 PM


11/18/2013 5:21 PM
11/18/2013 5:22 PM


10342-High
2-High

Brief Outage - I2 AL2S Backbone PORT-SUNN
Undetermined
11/18/2013 12:41 PM
11/18/2013 12:42 PM


10482-High
2-High

Availability Update - I2 AL2S Backbone LOSA-SALT
Circuit - Damaged Fiber
11/22/2013 5:23 PM
11/22/2013 9:00 PM






Unscheduled Outages Detail






Ticket No.:1032:135



Subject:Outage Resolved - I2 AL2S Backbone ELPA-HOUH



Affected:Backbone  ELPA-HOUH



Start Time:Monday, November 18, 2013, 11:54 AM (1154) UTC



End Time:Monday, November 18, 2013, 12:33 PM (1233) UTC


Start Time:Monday, November 18, 2013, 4:59 PM (1659) UTC



End Time:Tuesday, November 19, 2013, 8:20 AM (0820) UTC


Description:Backbone ELPA-HOUH is now available. Level(3) Communications reports
the reason for outage was a faulty WSS card in San Antonio, TX.  No
further outages are expected.  Backbone traffic should have re-routed.







Ticket No.:1033:135



Subject:Brief Outage - I2 AL2S Backbone PORT-SEAT



Affected:Backbone PORT-SEAT



Start Time:Monday, November 18, 2013, 12:20 PM (1220) UTC



End Time:Monday, November 18, 2013, 12:21 PM (1221) UTC


Start Time:Monday, November 18, 2013, 5:21 PM (1721) UTC



End Time:Monday, November 18, 2013, 5:22 PM (1722) UTC


Description:Backbone PORT-SEAT was briefly unavailable. Internet2 Engineers are
investigating the cause; however, the reason for the outage is
pending.  Backbone traffic re-routed.







Ticket No.:1034:135



Subject:Brief Outage - I2 AL2S Backbone PORT-SUNN



Affected:Backbone PORT-SUNN



Start Time:Monday, November 18, 2013, 12:41 PM (1241) UTC



End Time:Monday, November 18, 2013, 12:42 PM (1242) UTC


Description:Backbone PORT-SUNN was briefly unavailable. Internet2
Engineers are investigating the cause with the hardware vendor;
however, the
reason for the outage is pending.  Backbone traffic was re-routed.







Ticket No.:1048:135



Subject:Availability Update - I2 AL2S Backbone LOSA-SALT



Affected:Backbone LOSA-SALT



Start Time:Friday, November 22, 2013, 5:23 PM (1723) UTC



End Time:Friday, November 22, 2013, 9:00 PM (2100) UTC


Description:Backbone LOSA-SALT is now available. Vendor Engineers report that the
reason for outage was a bad fiber jumper which has been replaced.
Vendor will monitor circuit for 48 hours to insure stability.  
Backbone traffic was re-routed.







Scheduled Maintenances Summary





Ticket Number
Customer Impact
Network Impact
Title

Maintenance Type
Start Time (UTC)
End Time (UTC)





1016
3-Elevated
2-High

Maintenance Completed - I2 AL2S Backbone HOUH-JACK
Circuit
11/20/2013 6:08 AM
11/20/2013 9:19 AM




Scheduled Maintenances Detail





Ticket No.:1016:135



Subject:Maintenance Completed - I2 AL2S Backbone HOUH-JACK



Affected:Backbone HOUH-JACK



Start Time:Wednesday, November 20, 2013, 6:08 AM (0608) UTC



End Time:Wednesday, November 20, 2013, 9:19 AM (0919) UTC


Description:   Backbone HOUH-JACK was unavailable while Level(3) Communications
performed maintenance in Norco, LA.  Maintenance has been completed.
Traffic rerouted during the maintenance.



  










Downtime and Availability







Internet2 Advanced Layer 2 Service Core NodesDown TimeReporting Period Availability52 Week Availability


sdn-sw.albu.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 100.00000%  100.00000
sdn-sw.ashb.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.99772%  100.00000
sdn-sw.atla.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97495%  100.00000
sdn-sw.bost.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.99658%  100.00000
sdn-sw.chic.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97951%  100.00000
sdn-sw.clev.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97970%  100.00000
sdn-sw.denv.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97970%  100.00000
sdn-sw.elpa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.98027%  100.00000
sdn-sw.houh.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97970%  100.00000
sdn-sw.jack.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97970%  100.00000
sdn-sw.kans.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97951%  100.00000
sdn-sw.losa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97989%  100.00000
sdn-sw.minn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.98748%  100.00000
sdn-sw.newy32aoa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.98008%  100.00000
sdn-sw.pitt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.99962%  100.00000
sdn-sw.phoe.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.99791%  100.00000
sdn-sw.port.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 100.00000%  100.00000
sdn-sw.rale.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.69642%  99.73550
sdn-sw.salt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97970%  100.00000
sdn-sw.seat.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.99374%  100.00000
sdn-sw.star.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97894%  100.00000
sdn-sw.sunn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97970%  100.00000
sdn-sw.tuls.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97970%  100.00000
sdn-sw.wash.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000 99.97913%  100.00000
      
Aggregate Internet2 Advanced Layer 2 Service Core Nodes0 hr 0 min0 hr 0 min100.00000%100.00000%99.97332%99.98898%

 NOTE: Numbers in italics represent downtime with scheduled  maintenance excluded. Internet2's definition of scheduled
  maintenance is any anticipated outage announced at least 72
  hours in advance of the outage start time.  
	    

	    
Internet2 Advanced Layer 2 Service Backbone CircuitsDown Time
Reporting Period Availability52 Week Availability


I2-ASHB-PITT-100GE-07737
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99355%99.99412%
I2-ATLA-CHIC-100GE-07740
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.61749%99.69054%
I2-ATLA-HOUH-10GE-07742
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.36172%99.36722%
I2-ATLA-JACK-100GE-07739
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.36172%99.36722%
I2-ATLA-WASH-100GE-07738
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99526%100.00000%
I2-CHIC-KANS-100GE-07745
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.97230%100.00000%
I2-CHIC-STAR-100GE-07743
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.89147%99.89375%
I2-CLEV-NEWY32AOA-100GE-07735
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.57366%99.60819%
I2-CLEV-PITT-100GE-10334
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99336%100.00000%
I2-CLEV-STAR-100GE-07736
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.95276%99.99658%
I2-DENV-KANS-100GE-07746
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.85428%99.90930%
I2-DENV-SALT-100GE-07747
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.96129%100.00000%
I2-ELPA-HOUH-100GE-07749
               16 hr 0 min16 hr 0 min
               90.47619%90.47619%
               99.08868%99.19797%
I2-ELPA-LOSA-100GE-07750
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.88388%99.88407%
I2-HOUH-TULS-100GE-07751
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.96528%99.99355%
I2-KANS-TULS-100GE-07753
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.91462%99.91519%
I2-LOSA-SALT-100GE-07757
               3 hr 37 min3 hr 37 min
               97.84722%97.84722%
               99.92638%99.93188%
I2-LOSA-SUNN-100GE-07755
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.89716%99.89830%
I2-NEWY23AOA-WASH-100GE-07759
               0 hr 2 min0 hr 2 min
               99.98016%99.98016%
               99.99260%99.99298%
I2-PORT-SEAT-100GE-08997
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-PORT-SUNN-100GE-10343
               0 hr 1 min0 hr 1 min
               99.99008%99.99008%
               99.99924%99.99981%
I2-SALT-SUNN-100GE-07766
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.95560%99.96869%
      
Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits
                   19 hr 40 min0 hr 0 min
                   99.46789%99.46789%
                   99.82510%99.84588%


 NOTE: Numbers in italics represent downtime with scheduled  maintenance excluded. Internet2's definition of scheduled
  maintenance is any anticipated outage announced at least 72
  hours in advance of the outage start time.  

Upcoming Scheduled Maintenances





Ticket No.:1053:135



Subject:Maintenance - I2 AL2S Backbone ATLA-RALE



Affected:Backbone ATLA-RALE



Start Time:Tuesday, December 3, 2013, 5:05 AM (0505) UTC



End Time:Tuesday, December 3, 2013, 6:05 AM (0605) UTC



Description:   Backbone ATLA-RALE will be unavailable while Internet2 Engineers perform maintenance to install a new core node in Charlotte, NC. Outages are  
expected, and the entire window is reserved. Traffic will re-route during the 
maintenance.



  







Ticket No.:1039:135



Subject:Maintenance - I2 AL2S Backbone DENV-KANS



Affected:Backbone DENV-KANS



Start Time:Tuesday, December 3, 2013, 7:00 AM (0700) UTC



End Time:Tuesday, December 3, 2013, 1:00 PM (1300) UTC



Description:   Backbone DENV-KANS will be unavailable while Level(3) Communications
performs fiber maintenance in Denver, CO.  Outages are expected throughout the maintenance window.



  







Ticket No.:1055:135



Subject:Maintenance - I2 AL2S Backbone NEWY32AOA-WASH



Affected:Backbone NEWY32AOA-WASH



Start Time:Thursday, December 5, 2013, 5:05 AM (0505) UTC



End Time:Thursday, December 5, 2013, 6:05 AM (0605) UTC



Description:   Backbone NEWY32AOA-WASH will be unavailable while Internet2 Engineers 
perform maintenance to install a new core node in Philadelphia, PA. 
Outages are expected, and the entire window is reserved. Traffic will re-
route during the maintenance.