Internet2 Advanced Layer 2 Service Network Operations Report
12/09/2013 - 12/15/2013

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None


Upgrades

None

New Services

None



Unscheduled Outages Summary







Ticket Number
Customer Impact
Network Impact
Title
Outage Type
Start Time (UTC)

End Time (UTC)





10932-High
2-High

Outage Resolved - I2 AL2S Backbone MINN-SEAT
Unannounced Maintenance
12/10/2013 6:13 AM
12/10/2013 6:45 AM






Unscheduled Outages Detail






Ticket No.:1093:135



Subject:Outage Resolved - I2 AL2S Backbone MINN-SEAT



Affected:Backbone MINN-SEAT



Start Time:Tuesday, December 10, 2013, 6:13 AM (0613) UTC



End Time:Tuesday, December 10, 2013, 6:45 AM (0645) UTC


Description:Backbone MINN-SEAT is now available. Zayo Engineers report the reason 
for the outage was unannounced power maintenance in Helena, MT.  
No further outages are expected.  Backbone traffic re-routed.







Scheduled Maintenances Summary





Ticket Number
Customer Impact
Network Impact
Title

Maintenance Type
Start Time (UTC)
End Time (UTC)





1087
3-Elevated
2-High

Maintenance Completed - I2 AL2S Backbone NEWY32AOA-WASH
Hardware
12/11/2013 5:03 AM
12/11/2013 5:17 AM


1085
3-Elevated
1-Critical

Maintenance Completed - I2 AL2S Core Node CHIC
Hardware
12/13/2013 6:04 AM
12/13/2013 8:10 AM


1107
3-Elevated
3-Elevated

Emergency Maintenance Completed - I2 AL2S Connector NOX (NEWY32AoA)
Hardware
12/14/2013 4:49 PM
12/14/2013 5:11 PM




Scheduled Maintenances Detail





Ticket No.:1087:135



Subject:Maintenance Completed - I2 AL2S Backbone NEWY32AOA-WASH



Affected:Backbone NEWY32AOA-WASH



Start Time:Wednesday, December 11, 2013, 5:03 AM (0503) UTC



End Time:Wednesday, December 11, 2013, 5:17 AM (0517) UTC


Description:   Backbone NEWY32AOA-WASH was unavailable while Internet2 Engineers
performed maintenance to install a new core node in Philadelphia, PA.
Maintenance has been completed. Traffic rerouted during the
maintenance.



  







Ticket No.:1085:135



Subject:Maintenance Completed - I2 AL2S Core Node CHIC



Affected:Core Node CHIC



Start Time:Friday, December 13, 2013, 6:04 AM (0604) UTC



End Time:Friday, December 13, 2013, 8:10 AM (0810) UTC


Description:   Core Node CHIC was unavailable while Internet2 Engineers performed
power maintenance in the Internet2 Chicago suite. Maintenance has been
completed.



  







Ticket No.:1107:135



Subject:Emergency Maintenance Completed - I2 AL2S Connector NOX (NEWY32AoA)



Affected:Connector NOX (NEWY32A0A) and its Participants



Start Time:Saturday, December 14, 2013, 4:49 PM (1649) UTC



End Time:Saturday, December 14, 2013, 5:11 PM (1711) UTC


Description:   Connector NOX (NEWY32A0A)  is now available after
Internet2 and vendor Engineers performed Emergency hardware
maintenance. The maintenance has been completed and no more outages
are expected.



  










Downtime and Availability







Internet2 Advanced Layer 2 Service Core NodesDown TimeReporting Period Availability52 Week Availability


sdn-sw.albu.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.ashb.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99772%  100.00000%
sdn-sw.atla.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97495%  100.00000%
sdn-sw.bost.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99658%  100.00000%
sdn-sw.char.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.chic.net.internet2.edu 2 hr 6 min0 hr 0 min 98.75000%100.00000% 99.95560%  100.00000%
sdn-sw.clev.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97970%  100.00000%
sdn-sw.denv.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.84574%  99.86604%
sdn-sw.elpa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98027%  100.00000%
sdn-sw.houh.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97970%  100.00000%
sdn-sw.jack.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97970%  100.00000%
sdn-sw.kans.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97951%  100.00000%
sdn-sw.losa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97989%  100.00000%
sdn-sw.minn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98748%  100.00000%
sdn-sw.newy32aoa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98008%  100.00000%
sdn-sw.phil.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.phoe.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99791%  100.00000%
sdn-sw.pitt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99962%  100.00000%
sdn-sw.port.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.rale.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.69642%  99.73550%
sdn-sw.salt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97970%  100.00000%
sdn-sw.seat.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99374%  100.00000%
sdn-sw.star.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97894%  100.00000%
sdn-sw.sunn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97970%  100.00000%
sdn-sw.tuls.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97970%  100.00000%
sdn-sw.wash.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97913%  100.00000%
      
Aggregate Internet2 Advanced Layer 2 Service Core Nodes2 hr 6 min0 hr 6 min99.95192%100.00000%99.96930%99.98467%

 NOTE: Numbers in italics represent downtime with scheduled  maintenance excluded. Internet2's definition of scheduled
  maintenance is any anticipated outage announced at least 72
  hours in advance of the outage start time.  
	    

	    
Internet2 Advanced Layer 2 Service Backbone CircuitsDown Time
Reporting Period Availability52 Week Availability


I2-ASHB-PITT-100GE-07737
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99355%99.99412%
I2-ATLA-CHAR-100GE-07738
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-ATLA-CHIC-100GE-07740
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.61616%99.69054%
I2-ATLA-HOUH-10GE-07742
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.37462%99.37462%
I2-ATLA-JACK-100GE-07739
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.37462%99.37462%
I2-ATLA-WASH-100GE-07738
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99526%100.00000%
I2-CHAR-RALE-100GE-10633
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-CHIC-KANS-100GE-07745
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.97230%100.00000%
I2-CHIC-STAR-100GE-07743
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.89147%99.89375%
I2-CLEV-NEWY32AOA-100GE-07735
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.57366%99.60819%
I2-CLEV-PITT-100GE-10334
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99336%100.00000%
I2-CLEV-STAR-100GE-07736
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.95257%99.99639%
I2-DENV-KANS-100GE-07746
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.86453%99.90930%
I2-DENV-SALT-100GE-07747
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.96129%100.00000%
I2-ELPA-HOUH-100GE-07749
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.20556%99.31390%
I2-ELPA-LOSA-100GE-07750
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99981%100.00000%
I2-HOUH-TULS-100GE-07751
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.96528%99.99355%
I2-KANS-TULS-100GE-07753
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.91462%99.91519%
I2-LOSA-SALT-100GE-07757
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.92638%99.93188%
I2-LOSA-SUNN-100GE-07755
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.89716%99.89830%
I2-NEWY23AOA-PHIL-100GE-07759
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-PHIL-WASH-100GE-10867
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-PORT-SEAT-100GE-08997
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-PORT-SUNN-100GE-10343
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99924%99.99981%
I2-SALT-SUNN-100GE-07766
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.95560%99.96869%
      
Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits
                   0 hr 0 min0 hr 0 min
                   100.00000%100.00000%
                   99.85708%99.87451%


 NOTE: Numbers in italics represent downtime with scheduled  maintenance excluded. Internet2's definition of scheduled
  maintenance is any anticipated outage announced at least 72
  hours in advance of the outage start time.  

Upcoming Scheduled Maintenances





Ticket No.:1098:135



Subject:Maintenance - I2 AL2S Backbone HOUH-JACK



Affected:Backbone HOUH-JACK



Start Time:Thursday, December 19, 2013, 6:01 AM (0601) UTC



End Time:Thursday, December 19, 2013, 8:01 AM (0801) UTC



Description:   Backbone HOUH-JACK will be unavailable while Internet2 Engineers
perform maintenance to install a core node in Baton Rouge, LA. The
entire window has been reserved. Traffic is expected to re-route
during this maintenance. An alternate window has been reserved for
12/20/2013 0601 UTC, should it be required.



  







Ticket No.:1115:135



Subject:Maintenance Alternate Window - I2 AL2S Backbone HOUH-JACK



Affected:Backbone HOUH-JACK



Start Time:Friday, December 20, 2013, 6:01 AM (0601) UTC



End Time:Friday, December 20, 2013, 8:01 AM (0801) UTC



Description:   Backbone HOUH-JACK will be unavailable while Internet2 Engineers
perform maintenance to install a core node in Baton Rouge, LA. The
entire window has been reserved. Traffic is expected to re-route
during this maintenance. This is an alternate window for ticket
1098:135 should it be required.



  







Ticket No.:1111:135



Subject:Maintenance 1 of 3 - I2 AL2S Backbone ATLA-JACK



Affected:Backbone ATLA-JACK



Start Time:Wednesday, January 8, 2014, 5:00 AM (0500) UTC



End Time:Wednesday, January 8, 2014, 11:00 AM (1100) UTC



Description:   Backbone ATLA-JACK will be unavailable while vendor Engineers perform
circuit maintenance in Jacksonville, FL.  Outages are expected, and
the entire window is reserved.  Backbone traffic will re-route during
this maintenance. This is the first of three maintenance windows.



  







Ticket No.:1112:135



Subject:Maintenance 2 of 3 - I2 AL2S Backbone ATLA-JACK



Affected:Backbone ATLA-JACK



Start Time:Thursday, January 9, 2014, 5:00 AM (0500) UTC



End Time:Thursday, January 9, 2014, 11:00 AM (1100) UTC



Description:   Backbone ATLA-JACK will be unavailable while vendor Engineers perform
circuit maintenance in Jacksonville, FL.  Outages are expected, and
the entire window is reserved.  Backbone traffic will re-route during
this maintenance. This is the second of three maintenance windows.



  







Ticket No.:1077:135



Subject:Maintenance - I2 AL2S Backbone HOUH-TULS



Affected:Backbone HOUH-TULS



Start Time:Friday, January 10, 2014, 6:01 AM (0601) UTC



End Time:Friday, January 10, 2014, 12:00 PM (1200) UTC



Description:   Backbone HOUH-TULS will be unavailable while Level(3)
Communications implement scheduled maintenance to splice backbone
cable as mandated by the Oklahoma Department of Transportation due
road widening project.  An outage is expected, and the entire window is
reserved. Backbone traffic will re-route during this maintenance.



  







Ticket No.:1113:135



Subject:Maintenance 3 of 3 - I2 AL2S Backbone ATLA-JACK



Affected:Backbone ATLA-JACK



Start Time:Saturday, January 11, 2014, 5:00 AM (0500) UTC



End Time:Saturday, January 11, 2014, 11:00 AM (1100) UTC



Description:   Backbone ATLA-JACK will be unavailable while vendor Engineers perform
circuit maintenance in Jacksonville, FL.  Outages are expected, and
the entire window is reserved.  Backbone traffic will re-route during
this maintenance. This is the third of three maintenance windows.