Internet2 Advanced Layer 2 Service Network Operations Report
02/17/2014 - 02/23/2014

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None


Upgrades

None

New Services

None



Unscheduled Outages Summary







Ticket Number
Customer Impact
Network Impact
Title
Outage Type
Start Time (UTC)

End Time (UTC)





13742-High
2-High

Outage Resolved - I2 AL2S Backbone ATLA-JCSN
Circuit - Damaged Fiber
02/18/2014 9:47 PM
02/19/2014 4:19 PM


13792-High
2-High

Outage Resolved - I2 AL2S Backbone DENV-SALT
Hardware
02/20/2014 8:17 PM
02/20/2014 8:27 PM






Unscheduled Outages Detail






Ticket No.:1374:135



Subject:Outage Resolved - I2 AL2S Backbone ATLA-JCSN



Affected:Backbone ATLA-JCSN



Start Time:Tuesday, February 18, 2014, 9:47 PM (2147) UTC



End Time:Wednesday, February 19, 2014, 4:19 PM (1619) UTC


Description:Backbone ATLA-JCSN is unavailable. Zayo and Level(3) Engineers have e
confirmed the repair has been completed near Marks, Mississippi.  No
further outages are expected. Workgroup administrators received
notifications from OESS regarding circuits re-routed on the backbone.







Ticket No.:1379:135



Subject:Outage Resolved - I2 AL2S Backbone DENV-SALT



Affected:Backbone DENV-SALT



Start Time:Thursday, February 20, 2014, 8:17 PM (2017) UTC



End Time:Thursday, February 20, 2014, 8:27 PM (2027) UTC


Description:Bcakbone DENV-SALT is now available.  Internet2 Systems and Network
Engineering Groups diagnosed a hardware issue which necessitated a
restart of Core Node DENV to resolve the
degradation. No further outages are expected and all services have
restored.







Scheduled Maintenances Summary





Ticket Number
Customer Impact
Network Impact
Title

Maintenance Type
Start Time (UTC)
End Time (UTC)





1380
1-Critical
1-Critical

Emergency Maintenance Completed - I2 AL2S Core Node SALT
Hardware
02/20/2014 6:27 PM
02/20/2014 7:59 PM


1340
3-Elevated
2-High

Maintenance Completed - I2 AL2S Backbone MINN-SEAT
Circuit
02/22/2014 3:09 PM
02/22/2014 5:06 PM




Scheduled Maintenances Detail





Ticket No.:1380:135



Subject:Emergency Maintenance Completed - I2 AL2S Core Node SALT



Affected:Core Node SALT



Start Time:Thursday, February 20, 2014, 6:27 PM (1827) UTC



End Time:Thursday, February 20, 2014, 7:59 PM (1959) UTC


Description:   The above is available after brief outage while Internet2 Engineering
Groups conducted a reboot of the Salt Lake City Core Node. This maintenance has been completed.



  







Ticket No.:1340:135



Subject:Maintenance Completed - I2 AL2S Backbone MINN-SEAT



Affected:Backbone MINN-SEAT



Start Time:Saturday, February 22, 2014, 3:09 PM (1509) UTC



End Time:Saturday, February 22, 2014, 5:06 PM (1706) UTC


Description:   Backbone MINN-SEAT was unavailable while Vendor Zayo Engineers
performed fiber hot cut maintenance in Saint Cloud, MN.  Maintenance
has been completed.  Backbone traffic re-routed during this
maintenance. Workgroup administrators will receive notifications from
OESS regarding circuits re-routed on the backbone.



  










Downtime and Availability







Internet2 Advanced Layer 2 Service Core NodesDown TimeReporting Period Availability52 Week Availability


sdn-sw.albu.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.ashb.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99772%  100.00000%
sdn-sw.atla.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97514%  100.00000%
sdn-sw.bost.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99658%  100.00000%
sdn-sw.char.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.chic.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.95617%  100.00000%
sdn-sw.clev.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98008%  100.00000%
sdn-sw.dall.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.denv.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.84612%  99.86604%
sdn-sw.elpa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98084%  100.00000%
sdn-sw.houh.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.90893%  99.92885%
sdn-sw.jack.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97970%  100.00000%
sdn-sw.jcsn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98520%  99.98520%
sdn-sw.kans.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98008%  100.00000%
sdn-sw.losa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98027%  100.00000%
sdn-sw.minn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98653%  100.00000%
sdn-sw.newy32aoa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98046%  100.00000%
sdn-sw.phil.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.phoe.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99791%  100.00000%
sdn-sw.pitt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99962%  100.00000%
sdn-sw.port.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.rale.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.70742%  99.73550%
sdn-sw.salt.net.internet2.edu 1 hr 32 min0 hr 0 min 99.08730%100.00000% 99.96262%  100.00000%
sdn-sw.seat.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99374%  100.00000%
sdn-sw.star.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97932%  100.00000%
sdn-sw.sunn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98008%  100.00000%
sdn-sw.tuls.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98008%  100.00000%
sdn-sw.wash.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97951%  100.00000%
      
Aggregate Internet2 Advanced Layer 2 Service Core Nodes1 hr 32 min0 hr 32 min99.96740%100.00000%99.96836%99.98270%

 NOTE: Numbers in italics represent downtime with scheduled  maintenance excluded. Internet2's definition of scheduled
  maintenance is any anticipated outage announced at least 72
  hours in advance of the outage start time.  
	    

	    
Internet2 Advanced Layer 2 Service Backbone CircuitsDown Time
Reporting Period Availability52 Week Availability


I2-ASHB-PITT-100GE-07737
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.89526%99.89583%
I2-ATLA-CHAR-100GE-07738
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.97970%99.97970%
I2-ATLA-CHIC-100GE-07740
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.70666%99.79964%
I2-ATLA-HOUH-10GE-07742
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.96148%99.96148%
I2-ATLA-JACK-100GE-07739
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99412%100.00000%
I2-ATLA-JCSN-100GE-10734
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-ATLA-WASH-100GE-07738
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-BATO-HOUH-100GE-08860
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.92847%99.92847%
I2-BATO-JACK-100GE-11005
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.98994%99.99981%
I2-CHAR-RALE-100GE-10633
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.97970%99.97970%
I2-CHIC-KANS-100GE-07745
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.95200%99.97970%
I2-CHIC-STAR-100GE-07743
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.75581%99.77004%
I2-CLEV-NEWY32AOA-100GE-07735
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.59453%99.60819%
I2-CLEV-PITT-100GE-10334
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99336%100.00000%
I2-CLEV-STAR-100GE-07736
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.94991%99.98368%
I2-DALL-HOUH-100GE-07751
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.92885%99.92885%
I2-DALL-TULS-100GE-11300
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-DENV-KANS-100GE-07746
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.84403%99.88881%
I2-DENV-SALT-100GE-07747
               1 hr 42 min0 hr 10 min
               98.98810%99.90079%
               99.92297%99.97723%
I2-ELPA-HOUH-100GE-07749
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.36912%99.48125%
I2-ELPA-LOSA-100GE-07750
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99981%100.00000%
I2-HOUH-JCSN-100GE-10783
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.91405%99.91405%
I2-HOUH-TULS-100GE-07751
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.67706%99.74461%
I2-KANS-TULS-100GE-07753
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.91462%99.91519%
I2-LOSA-SALT-100GE-07757
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.92676%99.93226%
I2-LOSA-SUNN-100GE-07755
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.89716%99.89830%
I2-NEWY23AOA-PHIL-100GE-07759
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-PHIL-WASH-100GE-10867
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.89451%100.00000%
I2-PORT-SEAT-100GE-08997
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-PORT-SUNN-100GE-10343
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99905%99.99962%
I2-SALT-SUNN-100GE-07766
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.94725%99.96850%
      
Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits
                   1 hr 42 min1 hr 32 min
                   99.96736%99.99680%
                   99.90052%99.92048%


 NOTE: Numbers in italics represent downtime with scheduled  maintenance excluded. Internet2's definition of scheduled
  maintenance is any anticipated outage announced at least 72
  hours in advance of the outage start time.  

Upcoming Scheduled Maintenances





Ticket No.:1373:135



Subject:Maintenance - I2 AL2S Backbone BATO-JACK



Affected:Backbone BATO-JACK



Start Time:Thursday, February 27, 2014, 6:00 AM (0600) UTC



End Time:Thursday, February 27, 2014, 8:00 AM (0800) UTC



Description:   Backbone BATO-JACK will be unavailable while Level(3) Communications
perform maintenance to change out a line module on the node in
Slidell, LA. Outages are expected and the entire window is reserved. 
Backbone traffic will re-route during this maintenance. Workgroup
administrators will receive notifications from OESS regarding circuits
re-routed on the backbone.



  







Ticket No.:1239:135



Subject:Maintenance 2 of 2 - I2 AL2S Backbone LOSA-SALT



Affected:Backbone LOSA-SALT



Start Time:Friday, February 28, 2014, 8:00 AM (0800) UTC



End Time:Friday, February 28, 2014, 2:00 PM (1400) UTC



Description:   Backbone LOSA-SALT will be unavailable while Level(3)
Communications
performs fiber maintenance in San Gabriel, CA as mandated by the
California Department of Transportation. The entire window is
reserved.
Backbone traffic will re-route during this maintenance. Workgroup
administrators will receive notifications from OESS regarding circuits
re-routed
on the backbone. This is an alternate window for ticket 1236:135,
should it be
required.



  







Ticket No.:1355:135



Subject:Maintenance 1 of 2 - I2 AL2S Backbone MINN-SEAT



Affected:Backbone MINN-SEAT



Start Time:Tuesday, March 4, 2014, 6:01 AM (0601) UTC



End Time:Tuesday, March 4, 2014, 11:00 AM (1100) UTC



Description:   Backbone MINN-SEAT will be unavailable while
fiber provider Engineers perform
maintenance.  An outage up to one hour is expected;
however, the entire window is reserved.  Backbone traffic
will re-route during this maintenance. Workgroup administrators will
receive notifications from OESS regarding circuits re-routed on the
backbone.
*This is the first of two maintenance windows.*



  







Ticket No.:1356:135



Subject:Maintenance 2 of 2 - I2 AL2S Backbone MINN-SEAT



Affected:Backbone MINN-SEAT



Start Time:Wednesday, March 5, 2014, 6:01 AM (0601) UTC



End Time:Wednesday, March 5, 2014, 11:00 AM (1100) UTC



Description:   Backbone MINN-SEAT will be unavailable while
fiber provider Engineers perform
maintenance.  An outage up to one hour is expected;
however, the entire window is reserved.  Backbone traffic
will re-route during this maintenance. Workgroup administrators will
receive notifications from OESS regarding circuits re-routed on the
backbone.
*This is the second of two maintenance windows.*