Internet2 Advanced Layer 2 Service Network Operations Report
03/31/2014 - 04/06/2014

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None


Upgrades
OESS 1.1.3, 04/02/2014 @ 10:00 UTC


New Services

None



Unscheduled Outages Summary







Ticket Number
Customer Impact
Network Impact
Title
Outage Type
Start Time (UTC)

End Time (UTC)





15082-High
2-High

Brief Outage - I2 AL2S Backbone ATLA-CHIC 
Undetermined
03/31/2014 11:20 AM
03/31/2014 11:21 AM


15302-High
2-High

Outage Resolved - I2 AL2S Backbone RALE-WASH
Circuit - Damaged Fiber
04/03/2014 5:51 PM
04/04/2014 6:59 AM


15412-High
2-High

Brief Outage Resolved - I2 AL2S Backbone CHIC-KANS
Circuit - Bumped Fiber
04/04/2014 7:40 PM
04/04/2014 7:41 PM






Unscheduled Outages Detail






Ticket No.:1508:135



Subject:Brief Outage - I2 AL2S Backbone ATLA-CHIC 



Affected:Backbone ATLA-CHIC



Start Time:Monday, March 31, 2014, 11:20 AM (1120) UTC



End Time:Monday, March 31, 2014, 11:21 AM (1121) UTC


Description:Backbone ATLA-CHIC was briefly unavailable. Internet2 Engineers are
investigating the cause; however, the reason for the outage is
pending. Workgroup administrators receive notifications from OESS
regarding circuits re-routed on the backbone.







Ticket No.:1530:135



Subject:Outage Resolved - I2 AL2S Backbone RALE-WASH



Affected:Backbone RALE-WASH



Start Time:Thursday, April 3, 2014, 5:51 PM (1751) UTC



End Time:Friday, April 4, 2014, 6:59 AM (0659) UTC


Description:Backbone RALE-WASH  is now available to the community. The fiber
provider has confirmed that the repair crew has buried the cable and
has left the site. No more outages are expected.







Ticket No.:1541:135



Subject:Brief Outage Resolved - I2 AL2S Backbone CHIC-KANS



Affected:Backbone  CHIC-KANS



Start Time:Friday, April 4, 2014, 7:40 PM (1940) UTC



End Time:Friday, April 4, 2014, 7:41 PM (1941) UTC


Description:Backbone  CHIC-KANS  was briefly unavailable. Fiber provider Engineers
report that the outage was due to a fiber bump. Workgroup
administrators received notifications from OESS regarding circuits
re-routed on the backbone.







Scheduled Maintenances Summary





Ticket Number
Customer Impact
Network Impact
Title

Maintenance Type
Start Time (UTC)
End Time (UTC)





1505
3-Elevated
2-High

Maintenance Completed - I2 AL2S Backbone ELPA-PHOE
Circuit
04/02/2014 11:15 AM
04/02/2014 11:38 AM


1520
3-Elevated
2-High

Emergency Maintenance Completed - I2 AL2S Backbone ATLA-CHIC
Hardware
04/03/2014 9:09 AM
04/03/2014 9:23 AM


1477
3-Elevated
2-High

Maintenance Completed - I2 AL2S Backbone MINN-SEAT
Circuit
04/05/2014 1:25 PM
04/05/2014 4:42 PM




Scheduled Maintenances Detail





Ticket No.:1505:135



Subject:Maintenance Completed - I2 AL2S Backbone ELPA-PHOE



Affected:Backbone ELPA-PHOE



Start Time:Wednesday, April 2, 2014, 11:15 AM (1115) UTC



End Time:Wednesday, April 2, 2014, 11:38 AM (1138) UTC


Description:   Backbone ELPA-PHOE was unavailable while Internet2
Engineers with the assistance of Level(3) Communication performed
maintenance to migrate the circuit.  Maintenance has been completed.



  







Ticket No.:1520:135



Subject:Emergency Maintenance Completed - I2 AL2S Backbone ATLA-CHIC



Affected:Backbone ATLA-CHIC



Start Time:Thursday, April 3, 2014, 9:09 AM (0909) UTC



End Time:Thursday, April 3, 2014, 9:23 AM (0923) UTC


Description:   Backbone ATLA-CHIC was briefly unavailable while Internet2 Engineers
replaced a transceiver and fiber in Chicago, IL. Maintenance has been
completed. Backbone traffic re-routed during this maintenance.
Workgroup administrators will receive notifications from OESS
regarding circuits re-routed on the
backbone.



  







Ticket No.:1477:135



Subject:Maintenance Completed - I2 AL2S Backbone MINN-SEAT



Affected:Backbone MINN-SEAT



Start Time:Saturday, April 5, 2014, 1:25 PM (1325) UTC



End Time:Saturday, April 5, 2014, 4:42 PM (1642) UTC


Description:   Backbone MINN-SEAT was unavailable while Zayo Engineers
performed maintenance. Backbone traffic was re-routed during this
maintenance. Workgroup administrators received notifications from 
OESS regarding circuits re-routed on the backbone. Maintenance has 
been completed.



  










Downtime and Availability







Internet2 Advanced Layer 2 Service Core NodesDown TimeReporting Period Availability52 Week Availability


sdn-sw.albu.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.alba.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99696%  100.00000%
sdn-sw.ashb.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99677%  100.00000%
sdn-sw.atla.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98254%  100.00000%
sdn-sw.bost.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99564%  100.00000%
sdn-sw.char.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.chic.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.96357%  100.00000%
sdn-sw.clev.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98748%  100.00000%
sdn-sw.dall.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99924%  100.00000%
sdn-sw.denv.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.84650%  99.85902%
sdn-sw.elpa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98824%  100.00000%
sdn-sw.houh.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.91633%  99.92885%
sdn-sw.jack.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98710%  100.00000%
sdn-sw.jcsn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98425%  99.98520%
sdn-sw.kans.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98748%  100.00000%
sdn-sw.losa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98767%  100.00000%
sdn-sw.minn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98596%  100.00000%
sdn-sw.newy32aoa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98786%  100.00000%
sdn-sw.phil.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99924%  100.00000%
sdn-sw.phoe.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99715%  100.00000%
sdn-sw.pitt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99962%  100.00000%
sdn-sw.port.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99924%  100.00000%
sdn-sw.rale.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.71482%  99.73550%
sdn-sw.salt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98710%  100.00000%
sdn-sw.seat.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99279%  100.00000%
sdn-sw.star.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98672%  100.00000%
sdn-sw.sunn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98748%  100.00000%
sdn-sw.tuls.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98748%  100.00000%
sdn-sw.wash.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98691%  100.00000%
      
Aggregate Internet2 Advanced Layer 2 Service Core Nodes0 hr 0 min0 hr 0 min100.00000%100.00000%99.97352%99.98305%

 NOTE: Numbers in italics represent downtime with scheduled  maintenance excluded. Internet2's definition of scheduled
  maintenance is any anticipated outage announced at least 72
  hours in advance of the outage start time.  
	    

	    
Internet2 Advanced Layer 2 Service Backbone CircuitsDown Time
Reporting Period Availability52 Week Availability


I2-ALBA-BOST-100GE-09210
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99393%99.99924%
I2-ALBA-CLEV-100GE-07735
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99279%99.99981%
I2-ATLA-CHAR-100GE-07738
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.97970%99.97970%
I2-ATLA-CHIC-100GE-07740
               0 hr 15 min0 hr 1 min
               99.85119%99.99008%
               99.70306%99.79869%
I2-ATLA-HOUH-10GE-07742
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-ATLA-JACK-100GE-07739
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99412%100.00000%
I2-ATLA-JCSN-100GE-10734
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-ATLA-JCSN-100GE-10784
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.77174%99.77269%
I2-ATLA-WASH-100GE-07738
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-BATO-HOUH-100GE-08860
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.92771%99.92847%
I2-BATO-JACK-100GE-11005
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.98824%99.99962%
I2-CHAR-RALE-100GE-10633
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.97894%99.97970%
I2-CHIC-KANS-100GE-07745
               0 hr 1 min0 hr 1 min
               99.99008%99.99008%
               99.95162%99.97932%
I2-CHIC-STAR-100GE-07743
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.85959%99.87382%
I2-CLEV-NEWY32AOA-100GE-07735
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.67004%99.68333%
I2-CLEV-PITT-100GE-10334
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99336%100.00000%
I2-CLEV-STAR-100GE-07736
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.94991%99.98368%
I2-DALL-HOUH-100GE-07751
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.92809%99.92885%
I2-DALL-TULS-100GE-11300
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99924%100.00000%
I2-DENV-KANS-100GE-07746
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.83075%99.88141%
I2-DENV-SALT-100GE-07747
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.92676%99.96983%
I2-ELPA-HOUH-100GE-07749
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.37253%99.48144%
I2-ELPA-PHOE-100GE-07750
               0 hr 23 min0 hr 0 min
               99.77183%100.00000%
               99.91803%99.92372%
I2-HOUH-JCSN-100GE-10783
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.91310%99.91405%
I2-HOUH-TULS-100GE-07751
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.68636%99.75068%
I2-KANS-TULS-100GE-07753
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.91443%99.91500%
I2-LOSA-PHOE-100GE-09190
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.80779%99.80912%
I2-LOSA-SALT-100GE-07757
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.91481%99.93226%
I2-LOSA-SUNN-100GE-07755
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.89716%99.89830%
I2-MINN-SEAT-100GE-09130
               3 hr 17 min0 hr 0 min
               98.04563%100.00000%
               99.55867%99.70268%
I2-MINN-STAR-100GE-09299
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.88654%99.90475%
I2-NEWY23AOA-PHIL-100GE-07759
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99924%100.00000%
I2-PHIL-WASH-100GE-10867
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.89375%100.00000%
I2-PORT-SEAT-100GE-08997
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99829%100.00000%
I2-PORT-SUNN-100GE-10343
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99829%99.99962%
I2-RALE-WASH-100GE-08888
               13 hr 8 min13 hr 8 min
               92.18254%92.18254%
               99.79394%99.82791%
I2-SALT-SUNN-100GE-07766
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.94422%99.96547%
      
Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits
                   17 hr 4 min3 hr 54 min
                   99.72544%99.78818%
                   99.89018%99.91306%


 NOTE: Numbers in italics represent downtime with scheduled  maintenance excluded. Internet2's definition of scheduled
  maintenance is any anticipated outage announced at least 72
  hours in advance of the outage start time.  

Upcoming Scheduled Maintenances





Ticket No.:1475:135



Subject:Maintenance - I2 AL2S Backbone ELPA-PHOE



Affected:Backbone ELPA-PHOE



Start Time:Friday, April 11, 2014, 7:00 AM (0700) UTC



End Time:Friday, April 11, 2014, 9:00 AM (0900) UTC



Description:   Backbone ELPA-PHOE will be unavailable while Internet2 Engineers
perform maintenance to install a new core node in Tucson, AZ.  Outages
are expected, and the entire window is reserved. Traffic will re-route
during the maintenance.



  







Ticket No.:1543:135



Subject:Maintenance 1 of 2 - I2 AL2S Backbone DALL-HOUH



Affected:Backbone DALL-HOUH



Start Time:Tuesday, April 15, 2014, 5:00 AM (0500) UTC



End Time:Tuesday, April 15, 2014, 11:00 AM (1100) UTC



Description:   Backbone DALL-HOUH will be unavailable while
Level(3) Communications relocate cable in Dallas, TX.  An
outage of 1 hour is expected; however the entire window is reserved.
Backbone traffic will re-route during this maintenance. Workgroup
administrators will receive notifications from OESS regarding circuits 
re-
routed on the backbone. An alternate window has been reserved for 
4/16 at 0500 UTC, should it be required.



  







Ticket No.:1521:135



Subject:Maintenance - I2 AL2S Backbone BATO-JACK



Affected:Backbone BATO-JACK



Start Time:Wednesday, April 16, 2014, 4:00 AM (0400) UTC



End Time:Wednesday, April 16, 2014, 6:00 AM (0600) UTC



Description:   Backbone BATO-JACK will be unavailable while
I2 Engineers perform maintenance.  An outage is expected; however, the
entire window is reserved.  Backbone traffic will re-route during this
maintenance. Workgroup administrators will receive notifications from
OESS regarding circuits re-routed on the
backbone.



  







Ticket No.:1545:135



Subject:Maintenance 2 of 2 - I2 AL2S Backbone DALL-HOUH



Affected:Backbone DALL-HOUH



Start Time:Wednesday, April 16, 2014, 5:00 AM (0500) UTC



End Time:Wednesday, April 16, 2014, 11:00 AM (1100) UTC



Description:   Backbone DALL-HOUH will be unavailable while
Level(3) Communications relocate cable in Dallas, TX.  An
outage of 1 hour is expected; however the entire window is reserved.
Backbone traffic will re-route during this maintenance.  This is
Maintenance window 2 of 2. Workgroup
administrators will receive notifications from OESS regarding circuits
re-
routed on the backbone. An alternate window has been reserved for
4/16 at 0500 UTC, should it be required.



  







Ticket No.:1533:135



Subject:Maintenance 1 of 2 - I2 AL2S Backbone ATLA-CHIC and ATLA-JCSN



Affected:Backbone ATLA-CHIC 
Backbone ATLA-JCSN



Start Time:Wednesday, April 16, 2014, 5:00 AM (0500) UTC



End Time:Wednesday, April 16, 2014, 11:00 AM (1100) UTC



Description:   *This is the first to two maintenance windows*

Backbone ATLA-CHIC and ATLA-JCSN will be unavailable while
fiber provider Engineers perform maintenance.  Outages are expected
and the entire window is reserved.Backbone traffic will re-route
during this maintenance. Workgroup administrators will receive
notifications from OESS regarding circuits re-routed on the backbone.



  







Ticket No.:1534:135



Subject:Maintenance 2 of 2 - I2 AL2S Backbone ATLA-CHIC and ATLA-JCSN



Affected:Backbone ATLA-CHIC
Backbone ATLA-JCSN



Start Time:Thursday, April 17, 2014, 5:00 AM (0500) UTC



End Time:Thursday, April 17, 2014, 11:00 AM (1100) UTC



Description:   *This is the second to two maintenance windows*

Backbone ATLA-CHIC and ATLA-JCSN will be unavailable while
fiber provider Engineers perform maintenance.  Outages are expected
and the entire window is reserved.Backbone traffic will re-route
during this maintenance. Workgroup administrators will receive
notifications from OESS regarding circuits re-routed on the backbone.



  







Ticket No.:1556:135



Subject:Maintenance - I2 AL2S Backbone ATLA-CHIC



Affected:Backbone ATLA-CHIC



Start Time:Friday, April 18, 2014, 5:00 AM (0500) UTC



End Time:Friday, April 18, 2014, 7:00 AM (0700) UTC



Description:   Backbone ATLA-CHIC will be unavailable while Level 3 Engineers perform maintenance.  An outage is expected, and the entire window is reserved.  
Backbone traffic will re-route during this maintenance. Workgroup 
administrators will receive notifications from OESS regarding circuits re-
routed on the backbone.



  







Ticket No.:1535:135



Subject:Maintenance 1 of 2 - I2 AL2S Backbone MINN-SEAT



Affected:Backbone MINN-SEAT



Start Time:Thursday, April 24, 2014, 7:01 AM (0701) UTC



End Time:Thursday, April 24, 2014, 12:00 PM (1200) UTC



Description:   Backbone MINN-SEAT will unavailable while Vendor Zayo Engineers
perform a hardware upgrade in Sprague, WA. An outage of 1 hour is 
expected; however, the entire maintenance window has been reserved. 
Backbone traffic should re-route during this maintenance. Workgroup 
administrators will receive notifications from OESS regarding circuits re-
routed on the backbone.



  







Ticket No.:1536:135



Subject:Maintenance 2 of 2 - I2 AL2S Backbone MINN-SEAT



Affected:Backbone MINN-SEAT



Start Time:Friday, April 25, 2014, 7:01 AM (0701) UTC



End Time:Friday, April 25, 2014, 12:00 PM (1200) UTC



Description:   Backbone MINN-SEAT will unavailable while Vendor Zayo Engineers
perform a hardware upgrade in Sprague, WA. An outage of 1 hour is
expected; however, the entire maintenance window has been reserved.
Backbone traffic should re-route during this maintenance. Workgroup
administrators will receive notifications from OESS regarding circuits re-
routed on the backbone.