Internet2 Advanced Layer 2 Service Network Operations Report
05/26/2014 - 06/01/2014

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Network Resources
AL2S Chicago/Equinix (EQCH) node inserted, 05/30/2014 @ 05:00 UTC

Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Source Of Impact Start Time (UTC) End Time (UTC)

17872-High 2-High Brief Outage - I2 AL2S Backbone DENV-ELPA UndeterminedUndetermined 05/29/2014 6:26 PM 05/29/2014 6:27 PM

Unscheduled Outages Detail


Ticket No.:1787:135
Subject:Brief Outage - I2 AL2S Backbone DENV-ELPA
Source Of Impact:Undetermined
Affected:Backbone DENV-ELPA
Start Time:Thursday, May 29, 2014, 6:26 PM (1826) UTC
End Time:Thursday, May 29, 2014, 6:27 PM (1827) UTC
Description:Backbone DENV-ELPA was briefly unavailable. Internet2 Optical Vendor Engineers are investigating the cause; however, the reason for the outage is pending. Workgroup administrators receive notifications from OESS regarding circuits re-routed on the backbone.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Start Time (UTC) End Time (UTC)

1723 3-Elevated 2-High Maintenance Completed - I2 AL2S Backbone BATO-JACK Circuit Vendor05/27/2014 6:03 AM 05/27/2014 6:05 AM
05/27/2014 6:28 AM 05/27/2014 7:41 AM
05/27/2014 8:15 AM 05/27/2014 8:39 AM
1769 1-Critical 1-Critical Emergency Maintenance Complete - I2 Core Node BATO SoftwareInternal 05/27/2014 1:50 PM 05/27/2014 1:51 PM
1767 3-Elevated 2-High Maintenance Completed - I2 AL2S Backbone BATO-JACK Software Vendor05/28/2014 7:55 AM 05/28/2014 7:56 AM
1758 3-Elevated 2-High Maintenance Completed - I2 AL2S Backbone MINN-STAR HardwareInternal 05/30/2014 5:01 AM 05/30/2014 5:14 AM

Scheduled Maintenances Detail

Ticket No.:1723:135
Subject:Maintenance Completed - I2 AL2S Backbone BATO-JACK
Source Of Impact:Vendor
Affected:Backbone BATO-JACK
Start Time:Tuesday, May 27, 2014, 6:03 AM (0603) UTC
End Time:Tuesday, May 27, 2014, 6:05 AM (0605) UTC
Start Time:Tuesday, May 27, 2014, 6:28 AM (0628) UTC
End Time:Tuesday, May 27, 2014, 7:41 AM (0741) UTC
Start Time:Tuesday, May 27, 2014, 8:15 AM (0815) UTC
End Time:Tuesday, May 27, 2014, 8:39 AM (0839) UTC
Description: Backbone BATO-JACK was unavailable while Level(3) Communications performed maintenance in Baton rouge, LA. Maintenance has been completed. No further outages are anticipated.

Ticket No.:1769:135
Subject:Emergency Maintenance Complete - I2 Core Node BATO
Source Of Impact:Internal
Affected:Core Node BATO
Start Time:Tuesday, May 27, 2014, 1:50 PM (1350) UTC
End Time:Tuesday, May 27, 2014, 1:51 PM (1351) UTC
Description: Internet2 Engineers have completed software maintenance to restart the Openflow process in Baton Rouge, LA. Traffic passing through Core Node BATO was briefly affected. No further outages are expected.

Ticket No.:1767:135
Subject:Maintenance Completed - I2 AL2S Backbone BATO-JACK
Source Of Impact:Vendor
Affected:Backbone BATO-JACK
Start Time:Wednesday, May 28, 2014, 7:55 AM (0755) UTC
End Time:Wednesday, May 28, 2014, 7:56 AM (0756) UTC
Description: Backbone BATO-JACK was briefly unavailable while Level(3) Engineers performed maintenance. The maintenance has been completed. Backbone traffic was re-routed during this maintenance. Workgroup administrators received notifications from OESS regarding circuits re-routed on the backbone.

Ticket No.:1758:135
Subject:Maintenance Completed - I2 AL2S Backbone MINN-STAR
Source Of Impact:Internal
Affected:Backbone MINN-STAR
Start Time:Friday, May 30, 2014, 5:01 AM (0501) UTC
End Time:Friday, May 30, 2014, 5:14 AM (0514) UTC
Description: Backbone MINN-STAR was briefly unavailable while Internet2 Engineers performed maintenance to inserted a new core node between MINN- STAR, creating EQCH-MINN and EQCH-STAR. Maintenance has been completed. No further outages are expected.


Downtime and Availability



Internet2 Advanced Layer 2 Service Core NodesDown TimeReporting Period Availability52 Week Availability
sdn-sw.albu.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sdn-sw.alba.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99696% 100.00000%
sdn-sw.ashb.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99677% 100.00000%
sdn-sw.atla.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99867% 100.00000%
sdn-sw.bato.net.internet2.edu 0 hr 1 min0 hr 0 min 99.99008%100.00000% 99.99905% 100.00000%
sdn-sw.bost.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99564% 100.00000%
sdn-sw.char.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sdn-sw.chic.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.96376% 99.98975%
sdn-sw.clev.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99867% 100.00000%
sdn-sw.colu4.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sdn-sw.dall.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99924% 100.00000%
sdn-sw.denv.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.85770% 99.85902%
sdn-sw.elpa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99943% 100.00000%
sdn-sw.eqch.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sdn-sw.houh.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.92752% 99.92885%
sdn-sw.jack.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99829% 100.00000%
sdn-sw.jcsn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98425% 99.98520%
sdn-sw.kans.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99810% 99.99943%
sdn-sw.losa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99886% 100.00000%
sdn-sw.minn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98596% 100.00000%
sdn-sw.newy32aoa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99905% 100.00000%
sdn-sw.phil.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99924% 100.00000%
sdn-sw.phoe.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99715% 100.00000%
sdn-sw.pitt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99962% 100.00000%
sdn-sw.port.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99924% 100.00000%
sdn-sw.rale.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98956% 99.99886%
sdn-sw.salt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99829% 100.00000%
sdn-sw.seat.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99279% 100.00000%
sdn-sw.star.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99791% 100.00000%
sdn-sw.sunn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99867% 100.00000%
sdn-sw.tuls.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99867% 100.00000%
sdn-sw.wash.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99810% 100.00000%

Aggregate Internet2 Advanced Layer 2 Service Core Nodes0 hr 1 min0 hr 1 min99.99969%100.00000%99.98960%99.99253%

NOTE: Numbers in italics represent downtime with scheduled maintenance excluded. Internet2's definition of scheduled maintenance is any anticipated outage announced at least 72 hours in advance of the outage start time.

Internet2 Advanced Layer 2 Service Backbone CircuitsDown Time Reporting Period Availability52 Week Availability
I2-ALBA-BOST-100GE-09210 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99393%99.99924%
I2-ALBA-CLEV-100GE-07735 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98767%99.99981%
I2-ASHB-CHIC-100GE-11803 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98900%99.98975%
I2-ASHB-PITT-100GE-07737 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.86130%99.88065%
I2-ASHB-WASH-100GE-09106 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99886%99.99981%
I2-ASHB-WASH-100GE-11823 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
I2-ATLA-CHAR-100GE-07738 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97932%99.97932%
I2-ATLA-CHIC-100GE-07740 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.80988%99.88122%
I2-ATLA-HOUH-10GE-07742 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
I2-ATLA-JACK-100GE-07739 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99412%100.00000%
I2-ATLA-JCSN-100GE-10734 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
I2-ATLA-JCSN-100GE-10784 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.67953%99.72355%
I2-ATLA-WASH-100GE-07738 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
I2-BATO-HOUH-100GE-08860 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.92543%99.92847%
I2-BATO-JACK-100GE-11005 1 hr 40 min0 hr 0 min 99.00794%100.00000% 99.86453%99.89488%
I2-BOST-NEWY32AOA-100GE-09211 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98634%100.00000%
I2-CHAR-RALE-100GE-10633 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97894%99.97970%
I2-CHIC-COLU4-100GE-11554 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98881%99.98956%
I2-CHIC-KANS-100GE-07745 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.78085%99.92164%
I2-CHIC-STAR-100GE-07743 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.84100%99.86358%
I2-CLEV-NEWY32AOA-100GE-07735 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98691%100.00000%
I2-CLEV-PITT-100GE-10334 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99336%100.00000%
I2-CLEV-STAR-100GE-07736 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.95921%99.98596%
I2-COLU4-KANS-100GE-11548 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98254%99.98254%
I2-DALL-HOUH-100GE-07751 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.92600%99.92866%
I2-DALL-TULS-100GE-11300 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.84403%99.84479%
I2-DENV-ELPA-100GE-07748 0 hr 1 min0 hr 1 min 99.99008%99.99008% 99.99279%99.99279%
I2-DENV-KANS-100GE-07746 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.83910%99.88141%
I2-DENV-SALT-100GE-07747 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.92676%99.96983%
I2-ELPA-HOUH-100GE-07749 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.40991%99.48163%
I2-ELPA-PHOE-100GE-07750 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.89716%99.91595%
I2-EQCH-STAR-100GE-09299 0 hr 13 min0 hr 0 min 99.87103%100.00000% 99.99753%100.00000%
I2-EQCH-MINN-100GE-12184 0 hr 13 min0 hr 0 min 99.87103%100.00000% 99.99753%100.00000%
I2-HOUH-JCSN-100GE-10783 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.91310%99.91405%
I2-HOUH-TULS-100GE-07751 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.68788%99.75068%
I2-KANS-TULS-100GE-07753 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99924%99.99981%
I2-LOSA-PHOE-100GE-09190 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.78616%99.80874%
I2-LOSA-SALT-100GE-07757 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.88464%99.93226%
I2-LOSA-SUNN-100GE-07755 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99829%99.99943%
I2-MINN-SEAT-100GE-09130 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.37557%99.54463%
I2-NEWY23AOA-PHIL-100GE-07759 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99905%99.99981%
I2-PHIL-WASH-100GE-10867 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.89375%100.00000%
I2-PORT-SEAT-100GE-08997 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99829%100.00000%
I2-PORT-SUNN-100GE-10343 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99829%99.99962%
I2-RALE-WASH-100GE-08888 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.79945%99.82829%
I2-SALT-SUNN-100GE-07766 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97666%99.99658%

Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits 2 hr 7 min2 hr 6 min 99.97261%99.99978% 99.90702%99.93019%


NOTE: Numbers in italics represent downtime with scheduled maintenance excluded. Internet2's definition of scheduled maintenance is any anticipated outage announced at least 72 hours in advance of the outage start time.



Upcoming Scheduled Maintenances

Ticket No.:1810:135
Subject:Maintenance - I2 AL2S Backbone ATLA-CHIC
Affected:Backbone ATLA-CHIC
Start Time:Friday, June 6, 2014, 5:00 AM (0500) UTC
End Time:Friday, June 6, 2014, 5:30 AM (0530) UTC
Description: Backbone ATLA-CHIC will be unavailable while Internet2 Engineers perform fiber maintenance. A brief outage of is expected; however, the entire window is reserved. Backbone traffic will re-route during this maintenance. Workgroup administrators will receive notifications from OESS regarding circuits re-routed on the backbone.

Ticket No.:1793:135
Subject:Maintenance - I2 AL2S Backbone HOUH-JCSN
Affected:Backbone HOUH-JCSN
Start Time:Saturday, June 7, 2014, 4:00 AM (0400) UTC
End Time:Saturday, June 7, 2014, 11:00 AM (1100) UTC
Description: Backbone HOUH-JCSN will be unavailable while Level(3) Communications performs software upgrade maintenance. Outages are expected, and the entire window is reserved. Workgroup administrators will receive notifications from OESS regarding circuits re-routed on the backbone.

Ticket No.:1796:135
Subject:Maintenance - I2 AL2S Various Backbones
Affected:Backbone ALBA-BOST
Backbone ALBA-CLEV
Backbone PORT-SEAT
Backbone PORT-SUNN
Backbone SALT-SUNN
Start Time:Sunday, June 8, 2014, 4:00 AM (0400) UTC
End Time:Sunday, June 8, 2014, 11:00 AM (1100) UTC
Description: The above listed Backbones will be unavailable while Level(3) Communications Technicians perform maintenance. Outages are expected throughout the maintenance window. Backbone traffic will re-route during this maintenance. Workgroup administrators will receive notifications from OESS regarding circuits re-routed on the backbone.

Ticket No.:1797:135
Subject:Maintenance - I2 AL2S Backbones ELPA-HOUH & DENV-KANS
Affected:Backbone ELPA-HOUH
Backbone DENV-KANS
Start Time:Monday, June 9, 2014, 4:00 AM (0400) UTC
End Time:Monday, June 9, 2014, 11:00 AM (1100) UTC
Description: The above listed Backbones will be unavailable while Level(3) Communications Technicians perform maintenance. Outages are expected throughout the maintenance window. Backbone traffic will re-route during this maintenance. Workgroup administrators will receive notifications from OESS regarding circuits re-routed on the backbone.

Ticket No.:1798:135
Subject:Maintenance - I2 AL2S Various Backbones & Interconnect to IP HOUS
Affected:Backbone ATLA-JACK
Backbone ATLA-CHIC
Backbone LOSA-SALT
Interconnect to IP HOUS
Start Time:Tuesday, June 10, 2014, 4:00 AM (0400) UTC
End Time:Tuesday, June 10, 2014, 11:00 AM (1100) UTC
Description: The above listed will be unavailable while Level(3) Communications Technicians perform maintenance. Outages are expected throughout the maintenance window. Backbone traffic will re-route during this maintenance. Workgroup administrators will receive notifications from OESS regarding circuits re-routed on the backbone.

Ticket No.:1800:135
Subject:Maintenance - I2 AL2S Various Backbones
Affected:Backbone DENV-ELPA
Backbone ELPA-PHOE
Backbone LOSA-PHOE
Start Time:Wednesday, June 11, 2014, 4:00 AM (0400) UTC
End Time:Wednesday, June 11, 2014, 11:00 AM (1100) UTC
Description: The above listed backbones will be unavailable while Level (3) Engineers perform software upgrade maintenance. An outage is expected and the entire window is reserved. Backbone traffic will re- route during this maintenance. Workgroup administrators will receive notifications from OESS regarding circuits re-routed on the backbone.

Ticket No.:1799:135
Subject:Maintenance - I2 AL2S Various Backbones
Affected:Backbone DENV-SALT
Backbone BATO-HOUH
Backbone SALT-SEAT
Start Time:Thursday, June 12, 2014, 4:00 AM (0400) UTC
End Time:Thursday, June 12, 2014, 11:00 AM (1100) UTC
Description: The backbones listed above will be unavailable while Level(3) Engineers perform software update maintenance. Outages are expected and the entire window is reserved. Backbone traffic will re-route during this maintenance. Workgroup administrators will receive notifications from OESS regarding circuits re-routed on the backbones.

Ticket No.:1807:135
Subject:Maintenance - I2 ALS2 Backbone EQCH-STAR
Affected:Backbone EQCH-STAR
Start Time:Thursday, June 12, 2014, 9:00 AM (0900) UTC
End Time:Thursday, June 12, 2014, 10:00 AM (1000) UTC
Description: Backbone EQCH-STAR will be unavailable while Internet2 Engineers perform maintenance. Outages are expected, and the entire window is reserved. Backbone traffic will re-route during this maintenance. Workgroup administrators will receive notifications from OESS regarding circuits re-routed on the backbone.

Ticket No.:1596:135
Subject:Maintenance - I2 AL2S Backbone MINN-SEAT
Affected:Backbone MINN-SEAT
Start Time:Saturday, June 14, 2014, 1:00 PM (1300) UTC
End Time:Saturday, June 14, 2014, 11:00 PM (2300) UTC
Description: Backbone MINN-SEAT will be unavailable while our fiber provider's third party provider performs a cable relocation in Judson and Dickinson, ND. This work must take place during daylight hours as the cable is located along the railroad. An outage of up to 3 hours is expected; however the entire window has been reserved.