Internet2 Advanced Layer 2 Service Network Operations Report
06/23/2014 - 06/29/2014

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None


Upgrades

None

New Network Resources

None



Unscheduled Outages Summary







Ticket Number
Customer Impact
Network Impact
Title
Outage Type
Source Of Impact
Start Time (UTC)

End Time (UTC)





19032-High
2-High

Brief Outage Resolved - I2 AL2S Backbone RALE-WASH
UndeterminedUndetermined
06/24/2014 6:02 AM
06/24/2014 6:03 AM


19122-High
2-High

Brief Outage Resolved - I2 AL2S Backbone DALL-TULS
UndeterminedUndetermined
06/26/2014 11:08 AM
06/26/2014 11:09 AM


19112-High
2-High

Outage Resolved - I2 AL2S Backbone CHIC-STAR
SoftwareVendor
06/26/2014 12:00 PM
06/26/2014 7:02 PM


19222-High
2-High

Brief Outage - I2 AL2S Backbone CHIC-COLU4
InvestigatingUndetermined
06/28/2014 12:55 AM
06/28/2014 12:56 AM






Unscheduled Outages Detail






Ticket No.:1903:135



Subject:Brief Outage Resolved - I2 AL2S Backbone RALE-WASH



Source Of Impact:Undetermined



Affected:Backbone RALE-WASH



Start Time:Tuesday, June 24, 2014, 6:02 AM (0602) UTC



End Time:Tuesday, June 24, 2014, 6:03 AM (0603) UTC


Description:Backbone RALE-WASH  was briefly unavailable. Internet2 Engineers report the reason for the outage is undetermined. Workgroup administrators receive notifications from OESS
regarding circuits re-routed on the backbone.







Ticket No.:1912:135



Subject:Brief Outage Resolved - I2 AL2S Backbone DALL-TULS



Source Of Impact:Undetermined



Affected:Backbone DALL-TULS



Start Time:Thursday, June 26, 2014, 11:08 AM (1108) UTC



End Time:Thursday, June 26, 2014, 11:09 AM (1109) UTC


Description:Backbone DALL-TULS is now available following a brief outage. Level(3) 
Communications and Internet2 Engineering has investigated, but the reason 
for the outage is indeterminate. Workgroup administrators receive 
notifications from OESS regarding circuits re-routed on the backbone.







Ticket No.:1911:135



Subject:Outage Resolved - I2 AL2S Backbone CHIC-STAR



Source Of Impact:Vendor



Affected:Backbone CHIC-STAR



Start Time:Thursday, June 26, 2014, 12:00 PM (1200) UTC



End Time:Thursday, June 26, 2014, 7:02 PM (1902) UTC


Description:Backbone CHIC-STAR is now available after Internet2's Optical Vendor 
experienced trouble during a software upgrade maintenance.  Hardware 
has been replaced and no further outages are expected. Backbone traffic 
re-routed. Workgroup administrators will receive notifications from OESS 
regarding circuits re- routed on the backbone.







Ticket No.:1922:135



Subject:Brief Outage - I2 AL2S Backbone CHIC-COLU4



Source Of Impact:Undetermined



Affected:Backbone CHIC-COLU4



Start Time:Saturday, June 28, 2014, 12:55 AM (0055) UTC



End Time:Saturday, June 28, 2014, 12:56 AM (0056) UTC


Description:Backbone CHIC-COLU4 was briefly unavailable. Vendor Engineers are
investigating the cause; however, the reason for the outage is
pending. Workgroup administrators receive notifications from OESS
regarding circuits re-routed on the backbone.







Scheduled Maintenances Summary





Ticket Number
Customer Impact
Network Impact
Title

Maintenance Type
Source Of Impact
Start Time (UTC)
End Time (UTC)





1817
3-Elevated
2-High

Maintenance Completed - I2 AL2S Various Backbones
Circuit
Vendor06/26/2014 4:05 AM
06/26/2014 12:00 PM


1818
3-Elevated
2-High

Maintenance Completed - I2 AL2S Various Backbones
CircuitVendor
06/27/2014 7:02 AM
06/27/2014 7:27 AM




Scheduled Maintenances Detail





Ticket No.:1817:135



Subject:Maintenance Completed - I2 AL2S Various Backbones



Source Of Impact:Vendor



Affected:Backbone ASHB-PITT
Backbone ASHB-WASH
Backbone CHIC-STAR
Backbone CLEV-PITT
Backbone CLEV-STAR
Backbone KANS-TULS
Backbone ASHB-CHIC
Backbone ASHB-WASH
Backbone ATLA-CHIC



Start Time:Thursday, June 26, 2014, 4:05 AM (0405) UTC



End Time:Thursday, June 26, 2014, 12:00 PM (1200) UTC


Description:   The backbones listed above were be unavailable while Level(3)
Communications Engineers performed maintenance.  Backbone traffic re-routed during this maintenance. This maintenance has been completed. Workgroup administrators will
receive notifications from OESS regarding circuits re-routed on the
backbone.



  







Ticket No.:1818:135



Subject:Maintenance Completed - I2 AL2S Various Backbones



Source Of Impact:Vendor



Affected:Backbone BOST-NEWY32AOA
Backbone LOSA-SUNN
Backbone NEWY32A0A-PHIL
Backbone PHIL-WASH
Backbone CHIC-COLU4



Start Time:Friday, June 27, 2014, 7:02 AM (0702) UTC



End Time:Friday, June 27, 2014, 7:27 AM (0727) UTC


Description:   The backbones listed above were unavailable while Level(3)
Communications Engineers performed maintenance. Maintenance has 
been completed. No further outages are expected. Backbone traffic re-
routedduring this maintenance. Workgroup administrators will receive notifications from OESS regarding circuits re-routed on the backbone.



  










Downtime and Availability







Internet2 Advanced Layer 2 Service Core NodesDown TimeReporting Period Availability52 Week Availability


sdn-sw.albu.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.alba.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99696%  100.00000%
sdn-sw.ashb.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99696%  100.00000%
sdn-sw.atla.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99867%  100.00000%
sdn-sw.bato.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99905%  100.00000%
sdn-sw.bost.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99564%  100.00000%
sdn-sw.char.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.chic.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.96376%  99.98975%
sdn-sw.clev.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99867%  100.00000%
sdn-sw.colu4.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.dall.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99924%  100.00000%
sdn-sw.denv.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.85770%  99.85902%
sdn-sw.elpa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99943%  100.00000%
sdn-sw.eqch.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.houh.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.92752%  99.92885%
sdn-sw.jack.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99829%  100.00000%
sdn-sw.jcsn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98425%  99.98520%
sdn-sw.kans.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99810%  99.99943%
sdn-sw.losa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99886%  100.00000%
sdn-sw.minn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98596%  100.00000%
sdn-sw.newy32aoa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99905%  100.00000%
sdn-sw.phil.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99924%  100.00000%
sdn-sw.phoe.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99715%  100.00000%
sdn-sw.pitt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99962%  100.00000%
sdn-sw.port.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99924%  100.00000%
sdn-sw.rale.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98956%  99.99886%
sdn-sw.salt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99829%  100.00000%
sdn-sw.seat.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99279%  100.00000%
sdn-sw.star.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99791%  100.00000%
sdn-sw.sunn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99867%  100.00000%
sdn-sw.tuls.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99867%  100.00000%
sdn-sw.wash.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99810%  100.00000%
      
Aggregate Internet2 Advanced Layer 2 Service Core Nodes0 hr 0 min0 hr 0 min100.00000%100.00000%99.98960%99.99253%

 NOTE: Numbers in italics represent downtime with scheduled  maintenance excluded. Internet2's definition of scheduled
  maintenance is any anticipated outage announced at least 72
  hours in advance of the outage start time.  
	    

	    
Internet2 Advanced Layer 2 Service Backbone CircuitsDown Time
Reporting Period Availability52 Week Availability


I2-ALBA-BOST-100GE-09210
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99393%99.99924%
I2-ALBA-CLEV-100GE-07735
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.98767%99.99981%
I2-ASHB-CHIC-100GE-11803
               7 hr 55 min0 hr 0 min
               95.28770%100.00000%
               99.89887%99.98975%
I2-ASHB-PITT-100GE-07737
               7 hr 55 min0 hr 0 min
               95.28770%100.00000%
               99.77117%99.88065%
I2-ASHB-WASH-100GE-09106
               7 hr 55 min0 hr 0 min
               95.28770%100.00000%
               99.90874%99.99981%
I2-ASHB-WASH-100GE-11823
               7 hr 55 min0 hr 0 min
               95.28770%100.00000%
               99.90987%100.00000%
I2-ATLA-CHAR-100GE-07738
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.97932%99.97932%
I2-ATLA-CHIC-100GE-07740
               7 hr 55 min0 hr 0 min
               95.28770%100.00000%
               99.75656%99.93530%
I2-ATLA-HOUH-10GE-07742
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-ATLA-JACK-100GE-07739
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99222%100.00000%
I2-ATLA-JCSN-100GE-10734
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-ATLA-JCSN-100GE-10784
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.67934%99.72336%
I2-ATLA-WASH-100GE-07738
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-BATO-HOUH-100GE-08860
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.90361%99.92847%
I2-BATO-JACK-100GE-11005
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.70287%99.73323%
I2-BOST-NEWY32AOA-100GE-09211
               0 hr 25 min0 hr 0 min
               99.75198%100.00000%
               99.98160%100.00000%
I2-CHAR-RALE-100GE-10633
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.97894%99.97970%
I2-CHIC-COLU4-100GE-11554
               0 hr 26 min0 hr 1 min
               99.74206%99.99008%
               99.95978%99.97856%
I2-CHIC-KANS-100GE-07745
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.75600%99.91006%
I2-CHIC-STAR-100GE-07743
               14 hr 56 min7 hr 1 min
               91.11111%95.82341%
               99.67099%99.78370%
I2-CLEV-NEWY32AOA-100GE-07735
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99962%100.00000%
I2-CLEV-PITT-100GE-10334
               7 hr 55 min0 hr 0 min
               95.28770%100.00000%
               99.90323%100.00000%
I2-CLEV-STAR-100GE-07736
               7 hr 55 min0 hr 0 min
               95.28770%100.00000%
               99.86737%99.98596%
I2-COLU4-KANS-100GE-11548
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.98197%99.98235%
I2-DALL-HOUH-100GE-07751
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.92600%99.92866%
I2-DALL-TULS-100GE-11300
               0 hr 1 min0 hr 1 min
               99.99008%99.99008%
               99.84384%99.84460%
I2-DENV-ELPA-100GE-07748
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.97913%99.99260%
I2-DENV-KANS-100GE-07746
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.83910%99.88141%
I2-DENV-SALT-100GE-07747
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.90494%99.96983%
I2-ELPA-HOUH-100GE-07749
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.31960%99.39132%
I2-ELPA-PHOE-100GE-07750
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.89507%99.91595%
I2-EQCH-STAR-100GE-09299
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.96300%99.97439%
I2-EQCH-MINN-100GE-12184
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99753%100.00000%
I2-HOUH-JCSN-100GE-10783
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.91310%99.91405%
I2-HOUH-TULS-100GE-07751
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.68788%99.75068%
I2-KANS-TULS-100GE-07753
               7 hr 55 min0 hr 0 min
               95.28770%100.00000%
               99.90912%99.99981%
I2-LOSA-PHOE-100GE-09190
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.78408%99.80874%
I2-LOSA-SALT-100GE-07757
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.88274%99.93226%
I2-LOSA-SUNN-100GE-07755
               0 hr 25 min0 hr 0 min
               99.75198%100.00000%
               99.99355%99.99943%
I2-MINN-SEAT-100GE-09130
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.35318%99.54425%
I2-NEWY23AOA-PHIL-100GE-07759
               0 hr 25 min0 hr 0 min
               99.75198%100.00000%
               99.99431%99.99981%
I2-PHIL-WASH-100GE-10867
               0 hr 25 min0 hr 0 min
               99.75198%100.00000%
               99.88881%99.99981%
I2-PORT-SEAT-100GE-08997
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99829%100.00000%
I2-PORT-SUNN-100GE-10343
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99829%99.99962%
I2-RALE-WASH-100GE-08888
               0 hr 1 min0 hr 1 min
               99.99008%99.99008%
               99.79926%99.82810%
I2-SALT-SUNN-100GE-07766
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.98122%99.99545%
      
Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits
                   80 hr 24 min73 hr 20 min
                   98.95963%99.90856%
                   99.87904%99.92304%


 NOTE: Numbers in italics represent downtime with scheduled  maintenance excluded. Internet2's definition of scheduled
  maintenance is any anticipated outage announced at least 72
  hours in advance of the outage start time.  

Upcoming Scheduled Maintenances





Ticket No.:1856:135



Subject:Maintenance - I2 AL2S Backbone HOUH-JCSN



Affected:Backbone HOUH-JCSN



Start Time:Tuesday, July 1, 2014, 4:00 AM (0400) UTC



End Time:Tuesday, July 1, 2014, 11:00 AM (1100) UTC



Description:   Backbone HOUH-JCSN will be unavailable while Level(3)
Communications performs software upgrade maintenance.  Outages are
expected, and the entire window is reserved.  Backbone traffic
will re-route during this maintenance. Workgroup administrators will
receive notifications from OESS regarding circuits re-routed on the
backbone.



  







Ticket No.:1820:135



Subject:Maintenance - I2 AL2S Various Backbonese



Affected:Backbone ATLA-JCSN
Backbone ATLA-CHIC
Backbone ATLA-CHAR
Backbone CHAR-RALE
Backbone CHIC-KANS
Backbone DALL-HOUH
Backbone RALE-WASH



Start Time:Thursday, July 3, 2014, 4:00 AM (0400) UTC



End Time:Thursday, July 3, 2014, 11:00 AM (1100) UTC



Description:   The above listed backbones will be unavailable while Level(3) Engineers
perform maintenance.  Outages are expected; however, the entire window
is reserved.  Backbone traffic will re-route during this maintenance.
Workgroup administrators will receive notifications from OESS regarding
circuits re-routed on the backbone.



  







Ticket No.:1918:135



Subject:Maintenance - I2 AL2S Various Backbones



Affected:Backbone DENV-SALT
Backbone ELPA-TUCS
Backbone DENV-ELPA
Backbone ELPA-HOUH
Backbone DENV-KANS
Backbone ASHB-WASH
Backbone ASHB-CHIC



Start Time:Friday, July 4, 2014, 4:00 AM (0400) UTC



End Time:Friday, July 4, 2014, 11:00 AM (1100) UTC



Description:   The above listed backbones will be unavailable while Level 3 Engineers 
perform maintenance. Outages are expected, and the entire maintenance 
window has been reserved.  Backbone traffic will re-route during this 
maintenance. Workgroup administrators will receive notifications from 
OESS regarding circuits re-routed on the backbones.



  







Ticket No.:1869:135



Subject:Maintenance - I2 AL2S Backbones CHIC-KANS and CHIC-COLU4



Affected:Backbone CHIC-KANS
Backbone CHIC-COLU4



Start Time:Sunday, July 6, 2014, 5:00 AM (0500) UTC



End Time:Sunday, July 6, 2014, 7:00 AM (0700) UTC



Description:   Backbones CHIC-KANS and CHIC-COLU4 will be unavailable while Level(3) 
Communications performs maintenance to replace a card in Plainfield, IN. 
An outage is expected, and the entire window is reserved. Workgroup 
administrators will receive notifications from OESS regarding circuits re-
routed on the backbone.



  







Ticket No.:1906:135



Subject:Maintenance 1 of 2 - I2 AL2S Backbone DALL-HOUH



Affected:Backbone DALL-HOUH



Start Time:Thursday, July 10, 2014, 5:00 AM (0500) UTC



End Time:Thursday, July 10, 2014, 11:00 AM (1100) UTC



Description:   Backbone DALL-HOUH will be unavailable while Level(3) Communications 
performs maintenance to repair damaged fiber in Bardwell, TX.  An outage 
is expected, and the entire window is reserved.  Backbone traffic will re-
route during this maintenance. Workgroup administrators will receive 
notifications from OESS regarding circuits re-routed on the backbone.
* This is the 1st of 2 maintenance windows *



  







Ticket No.:1907:135



Subject:Maintenance 2 of 2 - I2 AL2S Backbone DALL-HOUH



Affected:Backbone DALL-HOUH



Start Time:Friday, July 11, 2014, 5:00 AM (0500) UTC



End Time:Friday, July 11, 2014, 11:00 AM (1100) UTC



Description:   Backbone DALL-HOUH will be unavailable while Level(3) Communications
performs maintenance to repair damaged fiber in Bardwell, TX.  An 
outage
is expected, and the entire window is reserved.  Backbone traffic will re-
route during this maintenance. Workgroup administrators will receive
notifications from OESS regarding circuits re-routed on the backbone.
* This is the 2nd of 2 maintenance windows *



  







Ticket No.:1908:135



Subject:Maintenance 1 of 2 - I2 AL2S Backbone MINN-SEAT



Affected:Backbone MINN-SEAT



Start Time:Saturday, July 12, 2014, 5:01 AM (0501) UTC



End Time:Saturday, July 12, 2014, 10:00 AM (1000) UTC



Description:   Backbone MINN-SEAT will be unavailable while Internet2's Fiber Provider performs
maintenance. An outage is expected, and the entire maintenance window
has been reserved.  Backbone traffic will re-route during this maintenance.
Workgroup administrators will receive notifications from OESS regarding
circuits re-routed on the backbone. Please note this maintenance is one of two windows.



  







Ticket No.:1917:135



Subject:Maintenance 2 of 2 - I2 AL2S Backbone MINN-SEAT



Affected:Backbone MINN-SEAT



Start Time:Saturday, July 19, 2014, 5:01 AM (0501) UTC



End Time:Saturday, July 19, 2014, 10:00 AM (1000) UTC



Description:   Backbone MINN-SEAT will be unavailable while Internet2's Fiber Provider performs
maintenance. An outage is expected, and the entire maintenance window
has been reserved.  Backbone traffic will re-route during this maintenance.
Workgroup administrators will receive notifications from OESS regarding
circuits re-routed on the backbone. Please note this maintenance is two of two windows.