Internet2 Advanced Layer 2 Service Network Operations Report
06/30/2014 - 07/06/2014

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None


Upgrades

None

New Network Resources

None



Unscheduled Outages Summary







Ticket Number
Customer Impact
Network Impact
Title
Outage Type
Source Of Impact
Start Time (UTC)

End Time (UTC)





19353-Elevated
2-High

Outage Resolved - I2 AL2S Backbone PORT-SUNN
Unannounced MaintenanceVendor
07/03/2014 7:11 AM
07/03/2014 7:19 AM


19432-High
2-High

Brief Outage - I2 AL2S Backbone ATLA-JCSN
InvestigatingUndetermined
07/05/2014 8:48 PM
07/05/2014 8:49 PM


19442-High
2-High

Outage Resolved - I2 AL2S Backbones ATLA-CHIC and ATLA-JCSN
Cut or Damaged FiberVendor
07/06/2014 7:19 PM
07/07/2014 2:35 PM






Unscheduled Outages Detail






Ticket No.:1935:135



Subject:Outage Resolved - I2 AL2S Backbone PORT-SUNN



Source Of Impact:Vendor



Affected:Backbone PORT-SUNN



Start Time:Thursday, July 3, 2014, 7:11 AM (0711) UTC



End Time:Thursday, July 3, 2014, 7:19 AM (0719) UTC


Description:Backbone PORT-SUNN is now available. The Internet2 Optical Vendor has
advised that there was more impact to a maintenance event (1928:135)
on their
network than was initially defined.  No further impact is expected.
Workgroup
administrators receive notifications from OESS regarding circuits
re-routed on the
backbone.







Ticket No.:1943:135



Subject:Brief Outage - I2 AL2S Backbone ATLA-JCSN



Source Of Impact:Undetermined



Affected:Backbone ATLA-JCSN



Start Time:Saturday, July 5, 2014, 8:48 PM (2048) UTC



End Time:Saturday, July 5, 2014, 8:49 PM (2049) UTC


Description:Backbone ATLA-JCSN was briefly unavailable. The Internet2 Optical
Vendor is investigating the cause; however, the reason for the outage
is pending.
Workgroup administrators receive notifications from OESS regarding
circuits re-routed on the backbone.







Ticket No.:1944:135



Subject:Outage Resolved - I2 AL2S Backbones ATLA-CHIC and ATLA-JCSN



Source Of Impact:Vendor



Affected:Backbones ATLA-CHIC and ATLA-JCSN



Start Time:Sunday, July 6, 2014, 7:19 PM (1919) UTC



End Time:Monday, July 7, 2014, 2:35 PM (1435) UTC


Description:Backbones ATLA-CHIC and ATLA-JCSN is currently available to the
community. Internet2 Optical Vendor technicians repaired  a fiber cut in
Chattanooga, TN. Level(3) has completed splicing to restore service.
Workgroup administrators received notifications from OESS regarding
circuits re-routed on the
backbone.







Scheduled Maintenances Summary





Ticket Number
Customer Impact
Network Impact
Title

Maintenance Type
Source Of Impact
Start Time (UTC)
End Time (UTC)





1856
3-Elevated
2-High

Maintenance Completed - I2 AL2S Backbone HOUH-JCSN
Software
Vendor07/01/2014 8:37 AM
07/01/2014 8:44 AM


1820
3-Elevated
2-High

Maintenance Completed - I2 AL2S Various Backbones
SoftwareVendor
07/02/2014 7:55 AM
07/02/2014 8:54 AM


1928
3-Elevated
2-High

Maintenance Completed - I2 AL2S Backbone PORT-SEAT
Circuit
Vendor07/03/2014 7:18 AM
07/03/2014 7:23 AM




Scheduled Maintenances Detail





Ticket No.:1856:135



Subject:Maintenance Completed - I2 AL2S Backbone HOUH-JCSN



Source Of Impact:Vendor



Affected:Backbone HOUH-JCSN



Start Time:Tuesday, July 1, 2014, 8:37 AM (0837) UTC



End Time:Tuesday, July 1, 2014, 8:44 AM (0844) UTC


Description:   Backbone HOUH-JCSN was unavailable while Level(3)
Communications performed software upgrade maintenance.  The
maintenance has been successfully completed.  Backbone traffic
was re-routed during this maintenance. Workgroup administrators 
received notifications from OESS regarding circuits re-routed on the
backbone.



  







Ticket No.:1820:135



Subject:Maintenance Completed - I2 AL2S Various Backbones



Source Of Impact:Vendor



Affected:Backbone ATLA-JCSN
Backbone ATLA-CHIC
Backbone ATLA-CHAR
Backbone CHAR-RALE
Backbone CHIC-KANS
Backbone DALL-HOUH
Backbone RALE-WASH



Start Time:Wednesday, July 2, 2014, 7:55 AM (0755) UTC



End Time:Wednesday, July 2, 2014, 8:54 AM (0854) UTC


Description:   The above listed backbones were unavailable while Level(3) Engineers
performed maintenance.  The maintenance has been successfully
completed.  Backbone traffic was re-routed during this maintenance.
Workgroup administrators received notifications from OESS regarding
circuits re-routed on the backbone.



  







Ticket No.:1928:135



Subject:Maintenance Completed - I2 AL2S Backbone PORT-SEAT



Source Of Impact:Vendor



Affected:Backbone PORT-SEAT



Start Time:Thursday, July 3, 2014, 7:18 AM (0718) UTC



End Time:Thursday, July 3, 2014, 7:23 AM (0723) UTC


Description:   Backbone PORT-SEAT was unavailable while
fiber provider Engineers performed maintenance.  Maintenance has been
completed.  Backbone traffic re-routed during this maintenance.
Workgroup administrators will
receive notifications from OESS regarding circuits re-routed on the
backbone.



  










Downtime and Availability







Internet2 Advanced Layer 2 Service Core NodesDown TimeReporting Period Availability52 Week Availability


sdn-sw.albu.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.alba.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99696%  100.00000%
sdn-sw.ashb.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99696%  100.00000%
sdn-sw.atla.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99867%  100.00000%
sdn-sw.bato.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99905%  100.00000%
sdn-sw.bost.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99564%  100.00000%
sdn-sw.char.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.chic.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.96376%  99.98975%
sdn-sw.clev.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99867%  100.00000%
sdn-sw.colu4.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.dall.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99924%  100.00000%
sdn-sw.denv.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.85770%  99.85902%
sdn-sw.elpa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99943%  100.00000%
sdn-sw.eqch.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.houh.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.92752%  99.92885%
sdn-sw.jack.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99829%  100.00000%
sdn-sw.jcsn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98425%  99.98520%
sdn-sw.kans.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99810%  99.99943%
sdn-sw.losa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99886%  100.00000%
sdn-sw.minn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98596%  100.00000%
sdn-sw.newy32aoa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99905%  100.00000%
sdn-sw.phil.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99924%  100.00000%
sdn-sw.phoe.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99715%  100.00000%
sdn-sw.pitt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99962%  100.00000%
sdn-sw.port.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99924%  100.00000%
sdn-sw.rale.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98956%  99.99886%
sdn-sw.salt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99829%  100.00000%
sdn-sw.seat.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99279%  100.00000%
sdn-sw.star.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99791%  100.00000%
sdn-sw.sunn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99867%  100.00000%
sdn-sw.tuls.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99867%  100.00000%
sdn-sw.wash.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99810%  100.00000%
      
Aggregate Internet2 Advanced Layer 2 Service Core Nodes0 hr 0 min0 hr 0 min100.00000%100.00000%99.98960%99.99253%

 NOTE: Numbers in italics represent downtime with scheduled  maintenance excluded. Internet2's definition of scheduled
  maintenance is any anticipated outage announced at least 72
  hours in advance of the outage start time.  
	    

	    
Internet2 Advanced Layer 2 Service Backbone CircuitsDown Time
Reporting Period Availability52 Week Availability


I2-ALBA-BOST-100GE-09210
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99393%99.99924%
I2-ALBA-CLEV-100GE-07735
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.98767%99.99981%
I2-ASHB-CHIC-100GE-11803
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.89887%99.98975%
I2-ASHB-PITT-100GE-07737
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.77117%99.88065%
I2-ASHB-WASH-100GE-09106
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.90874%99.99981%
I2-ASHB-WASH-100GE-11823
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.90987%100.00000%
I2-ATLA-CHAR-100GE-07738
               0 hr 59 min0 hr 0 min
               99.41468%100.00000%
               99.96812%99.97932%
I2-ATLA-CHIC-100GE-07740
               5 hr 40 min4 hr 41 min
               96.62698%97.21230%
               99.69205%99.88198%
I2-ATLA-HOUH-10GE-07742
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-ATLA-JACK-100GE-07739
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99222%100.00000%
I2-ATLA-JCSN-100GE-10734
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-ATLA-JCSN-100GE-10784
               5 hr 41 min4 hr 42 min
               96.61706%97.20238%
               99.61464%99.66985%
I2-ATLA-WASH-100GE-07738
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-BATO-HOUH-100GE-08860
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.90361%99.92847%
I2-BATO-JACK-100GE-11005
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.70287%99.73323%
I2-BOST-NEWY32AOA-100GE-09211
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.98160%100.00000%
I2-CHAR-RALE-100GE-10633
               0 hr 59 min0 hr 0 min
               99.41468%100.00000%
               99.96774%99.97970%
I2-CHIC-COLU4-100GE-11554
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.95978%99.97856%
I2-CHIC-KANS-100GE-07745
               0 hr 59 min0 hr 0 min
               99.41468%100.00000%
               99.74480%99.91006%
I2-CHIC-STAR-100GE-07743
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.67099%99.78370%
I2-CLEV-NEWY32AOA-100GE-07735
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99962%100.00000%
I2-CLEV-PITT-100GE-10334
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.90323%100.00000%
I2-CLEV-STAR-100GE-07736
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.86737%99.98596%
I2-COLU4-KANS-100GE-11548
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.98197%99.98235%
I2-DALL-HOUH-100GE-07751
               0 hr 59 min0 hr 0 min
               99.41468%100.00000%
               99.91481%99.92866%
I2-DALL-TULS-100GE-11300
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.84384%99.84460%
I2-DENV-ELPA-100GE-07748
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.97913%99.99260%
I2-DENV-KANS-100GE-07746
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.83910%99.88141%
I2-DENV-SALT-100GE-07747
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.90494%99.96983%
I2-ELPA-HOUH-100GE-07749
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.31960%99.39132%
I2-ELPA-PHOE-100GE-07750
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.89507%99.91595%
I2-EQCH-STAR-100GE-09299
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.96300%99.97439%
I2-EQCH-MINN-100GE-12184
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99753%100.00000%
I2-HOUH-JCSN-100GE-10783
               0 hr 7 min0 hr 0 min
               99.93056%100.00000%
               99.91177%99.91405%
I2-HOUH-TULS-100GE-07751
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.68788%99.75068%
I2-KANS-TULS-100GE-07753
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.90912%99.99981%
I2-LOSA-PHOE-100GE-09190
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.78408%99.80874%
I2-LOSA-SALT-100GE-07757
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.88274%99.93226%
I2-LOSA-SUNN-100GE-07755
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99355%99.99943%
I2-MINN-SEAT-100GE-09130
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.35318%99.54425%
I2-NEWY23AOA-PHIL-100GE-07759
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99431%99.99981%
I2-PHIL-WASH-100GE-10867
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.88881%99.99981%
I2-PORT-SEAT-100GE-08997
               0 hr 5 min0 hr 0 min
               99.95040%100.00000%
               99.99734%100.00000%
I2-PORT-SUNN-100GE-10343
               0 hr 8 min0 hr 8 min
               99.92063%99.92063%
               99.99677%99.99810%
I2-RALE-WASH-100GE-08888
               0 hr 59 min0 hr 0 min
               99.41468%100.00000%
               99.78806%99.82810%
I2-SALT-SUNN-100GE-07766
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.98122%99.99545%
      
Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits
                   16 hr 36 min7 hr 5 min
                   99.78520%99.87685%
                   99.87493%99.92069%


 NOTE: Numbers in italics represent downtime with scheduled  maintenance excluded. Internet2's definition of scheduled
  maintenance is any anticipated outage announced at least 72
  hours in advance of the outage start time.  

Upcoming Scheduled Maintenances





Ticket No.:1932:135



Subject:Maintenance - I2 AL2S Backbone ELPA-HOUH



Affected:Backbone ELPA-HOUH



Start Time:Wednesday, July 9, 2014, 5:00 AM (0500) UTC



End Time:Wednesday, July 9, 2014, 9:00 AM (0900) UTC



Description:   Backbone ELPA-HOUH will be unavailable while fiber provider Engineers
perform maintenance.  An outage is expected, and the entire window is
reserved.  Backbone traffic will re-route during this maintenance.
Workgroup administrators will receive notifications from OESS
regarding circuits re-routed on the backbone.



  







Ticket No.:1906:135



Subject:Maintenance 1 of 2 - I2 AL2S Backbone DALL-HOUH



Affected:Backbone DALL-HOUH



Start Time:Thursday, July 10, 2014, 5:00 AM (0500) UTC



End Time:Thursday, July 10, 2014, 11:00 AM (1100) UTC



Description:   Backbone DALL-HOUH will be unavailable while Level(3) Communications 
performs maintenance to repair damaged fiber in Bardwell, TX.  An outage 
is expected, and the entire window is reserved.  Backbone traffic will re-
route during this maintenance. Workgroup administrators will receive 
notifications from OESS regarding circuits re-routed on the backbone.
* This is the 1st of 2 maintenance windows *



  







Ticket No.:1907:135



Subject:Maintenance 2 of 2 - I2 AL2S Backbone DALL-HOUH



Affected:Backbone DALL-HOUH



Start Time:Friday, July 11, 2014, 5:00 AM (0500) UTC



End Time:Friday, July 11, 2014, 11:00 AM (1100) UTC



Description:   Backbone DALL-HOUH will be unavailable while Level(3) Communications
performs maintenance to repair damaged fiber in Bardwell, TX.  An 
outage
is expected, and the entire window is reserved.  Backbone traffic will re-
route during this maintenance. Workgroup administrators will receive
notifications from OESS regarding circuits re-routed on the backbone.
* This is the 2nd of 2 maintenance windows *



  







Ticket No.:1908:135



Subject:Maintenance 1 of 2 - I2 AL2S Backbone MINN-SEAT



Affected:Backbone MINN-SEAT



Start Time:Saturday, July 12, 2014, 5:01 AM (0501) UTC



End Time:Saturday, July 12, 2014, 10:00 AM (1000) UTC



Description:   Backbone MINN-SEAT will be unavailable while Internet2's Fiber Provider performs
maintenance. An outage is expected, and the entire maintenance window
has been reserved.  Backbone traffic will re-route during this maintenance.
Workgroup administrators will receive notifications from OESS regarding
circuits re-routed on the backbone. Please note this maintenance is one of two windows.



  







Ticket No.:1918:135



Subject:Maintenance - I2 AL2S Various Backbones



Affected:Backbone DENV-SALT
Backbone ELPA-TUCS
Backbone DENV-ELPA
Backbone ELPA-HOUH
Backbone DENV-KANS
Backbone ASHB-WASH
Backbone ASHB-CHIC



Start Time:Sunday, July 13, 2014, 4:00 AM (0400) UTC



End Time:Sunday, July 13, 2014, 10:00 AM (1000) UTC



Description:   The above listed backbones will be unavailable while Level 3 Engineers
perform maintenance. Outages are expected, and the entire maintenance
window has been reserved.  Backbone traffic will re-route during this
maintenance. Workgroup administrators will receive notifications from
OESS regarding circuits re-routed on the backbones.



  







Ticket No.:1941:135



Subject:Maintenance - I2 AL2S Backbone DENV-KANS



Affected:Backbone DENV-KANS



Start Time:Monday, July 14, 2014, 6:00 AM (0600) UTC



End Time:Monday, July 14, 2014, 8:00 AM (0800) UTC



Description:   Backbone DENV-KANS will be unavailable while Level(3) Communications 
performs software maintenance in Bethune, CO.  No outages are expected; 
however the entire window is reserved.  Backbone traffic will re-route 
during this maintenance. Workgroup administrators will receive notifications 
from OESS regarding circuits re-routed on the backbone.



  







Ticket No.:1942:135



Subject:Maintenance - I2 AL2S Backbone ATLA-CHIC



Affected:Backbone ATLA-CHIC



Start Time:Wednesday, July 16, 2014, 5:00 AM (0500) UTC



End Time:Wednesday, July 16, 2014, 7:00 AM (0700) UTC



Description:   Backbone ATLA-CHIC will be unavailable while Level(3) Communications
performs hardware maintenance in Louisville, KY.   An outage is expected,
and the entire window is reserved.  Backbone traffic will re-route during this
maintenance. Workgroup administrators will receive notifications from
OESS regarding circuits re-routed on the backbone.



  







Ticket No.:1917:135



Subject:Maintenance 2 of 2 - I2 AL2S Backbone MINN-SEAT



Affected:Backbone MINN-SEAT



Start Time:Saturday, July 19, 2014, 5:01 AM (0501) UTC



End Time:Saturday, July 19, 2014, 10:00 AM (1000) UTC



Description:   Backbone MINN-SEAT will be unavailable while Internet2's Fiber Provider performs
maintenance. An outage is expected, and the entire maintenance window
has been reserved.  Backbone traffic will re-route during this maintenance.
Workgroup administrators will receive notifications from OESS regarding
circuits re-routed on the backbone. Please note this maintenance is two of two windows.