Unified - Internet2 Advanced Layer 2 Service Network Operations Report
12/29/2014 - 01/04/2015

Unified - Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

ConnectorTypeDateSponsor
MCNC 100GE (RALE)Participant12/30/2014
MCNC 100GE (RALE)Participant12/30/2014
MCNC 100GE (CHAR)Participant12/30/2014


Upgrades

None

New Network Resources

None



Unscheduled Outages Summary







Ticket Number
Customer Impact
Network Impact
Title
Outage Type
Source Of Impact
Start Time (UTC)

End Time (UTC)





19984-Normal


Brief Outage - I2 AL2S Core Node RALE
UndeterminedUndetermined
12/29/2014 10:48 PM
12/29/2014 10:56 PM


20244-Normal


Outage Resolved - I2 AL2S Backbone SALT-SUNN
InvestigatingVendor
01/01/2015 9:35 PM
01/02/2015 12:09 AM


20424-Normal


Brief Outage - I2 AL2S Backbone ATLA-JCSN
UndeterminedVendor
01/03/2015 12:17 AM
01/03/2015 12:18 AM






Unscheduled Outages Detail






Ticket No.:1998:144



Subject:Brief Outage - I2 AL2S Core Node RALE



Source Of Impact:Undetermined



Affected:AL2S Core Node RALE
AL2S Backbone RALE-WASH
AL2S Backbone CHAR-RALE
IP Backbone ATLA-CLEV
IP Backbone ATLA-NEWY32AOA
IP Backbone ATLA-WASH



Start Time:Monday, December 29, 2014, 10:48 PM (2248) UTC



End Time:Monday, December 29, 2014, 10:56 PM (2256) UTC


Description:The above listed assets are available after a brief outage. Internet2
Engineers are
investigating the cause; however, the reason for the outage is
pending. All connections to the Core Node were affected.







Ticket No.:2024:144



Subject:Outage Resolved - I2 AL2S Backbone SALT-SUNN



Source Of Impact:Vendor



Affected:AL2S Backbone SALT-SUNN



Start Time:Thursday, January 1, 2015, 9:35 PM (2135) UTC



End Time:Friday, January 2, 2015, 12:09 AM (0009) UTC


Description:The above listed asset was unavailable. Internet2 Engineers have determined 
that it was a hardware failure, no future outages are expected. Workgroup 
administrators receive notifications from OESS
regarding circuits re-routed on the backbone.







Ticket No.:2042:144



Subject:Brief Outage - I2 AL2S Backbone ATLA-JCSN



Source Of Impact:Vendor



Affected:AL2S Backbone ATLA-JCSN
IP Backbone ATLA-HOUS



Start Time:Saturday, January 3, 2015, 12:17 AM (0017) UTC



End Time:Saturday, January 3, 2015, 12:18 AM (0018) UTC


Description:The above listed assets are available after a brief outage. Level(3)
Engineers
have been contacted and are investigating. Backbone traffic re-routed
during the outage. Workgroup administrators receive notifications from
OESS regarding circuits re-routed on the backbone.







Scheduled Maintenances Summary





Ticket Number
Customer Impact
Network Impact
Title

Maintenance Type
Source Of Impact
Start Time (UTC)
End Time (UTC)





1988
3-Elevated


Maintenance Completed - I2 AL2S Backbone ELPA-HOUH
Hardware
Vendor12/30/2014 10:09 AM
12/30/2014 11:00 AM


2000
3-Elevated


Outage Resolved - I2 AL2S Backbone ELPA-HOUH
HardwareVendor
12/30/2014 11:01 AM
12/30/2014 11:04 AM


12/30/2014 11:08 AM
12/30/2014 11:18 AM


2002
3-Elevated


Maintenance Completed - I2 AL2S Backbone ELPA-HOUH
Hardware
Vendor01/02/2015 10:03 AM
01/02/2015 10:18 AM




Scheduled Maintenances Detail





Ticket No.:1988:144



Subject:Maintenance Completed - I2 AL2S Backbone ELPA-HOUH



Source Of Impact:Vendor



Affected:AL2S Backbone ELPA-HOUH
IP Backbone HOUS-LOSA



Start Time:Tuesday, December 30, 2014, 10:09 AM (1009) UTC



End Time:Tuesday, December 30, 2014, 11:00 AM (1100) UTC


Description:   Level(3) Communications Engineers attempted to perform hardware maintenance in El 
Paso, TX. The maintenance wasn't successful and the maintenance window has expired.  
Problem is now being tracked in outage ticket 2000:144.



  







Ticket No.:2000:144



Subject:Outage Resolved - I2 AL2S Backbone ELPA-HOUH



Source Of Impact:Vendor



Affected:AL2S Backbone ELPA-HOUH
IP Backbone HOUS-LOSA



Start Time:Tuesday, December 30, 2014, 11:01 AM (1101) UTC



End Time:Tuesday, December 30, 2014, 11:04 AM (1104) UTC


Start Time:Tuesday, December 30, 2014, 11:08 AM (1108) UTC


		    
End Time:Tuesday, December 30, 2014, 11:18 AM (1118) UTC


Description:   The above listed is now available. Level(3) Engineers encountered problems while attempting to perform hardware maintenance (1988:144) in El Paso, TX and have 
reverted back to the original configurations to restore the outage. No further outages 
are expected.



  







Ticket No.:2002:144



Subject:Maintenance Completed - I2 AL2S Backbone ELPA-HOUH



Source Of Impact:Vendor



Affected:AL2S Backbone ELPA-HOUH
IP Backbone HOUS-LOSA



Start Time:Friday, January 2, 2015, 10:03 AM (1003) UTC



End Time:Friday, January 2, 2015, 10:18 AM (1018) UTC


Description:   The above listed were unavailable while Level(3) Communications performed a
hardware maintenance in El Paso, TX. An outage was experienced. This 
maintenance has been completed.



  










Downtime and Availability







Unified - Internet2 Advanced Layer 2 Service Core NodesDown TimeReporting Period Availability52 Week Availability


sdn-sw.albu.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.alba.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.ashb.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.96034%  99.96034%
sdn-sw.atla.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.bato.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.bost.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.char.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99639%  100.00000%
sdn-sw.chic.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99962%  99.99962%
sdn-sw.clev.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.colu4.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98900%  100.00000%
sdn-sw.dall.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.denv.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98710%  99.99051%
sdn-sw.elpa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99772%  100.00000%
sdn-sw.eqch.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99753%  100.00000%
sdn-sw.houh.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.jack.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99791%  100.00000%
sdn-sw.jcsn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.kans.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99658%  100.00000%
sdn-sw.losa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99715%  100.00000%
sdn-sw.minn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.miss2.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.newy32aoa.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.phil.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.phoe.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.pitt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99886%  100.00000%
sdn-sw.port.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.rale.net.internet2.edu 0 hr 8 min0 hr 8 min 99.92063%99.92063% 99.99848%  99.99848%
sdn-sw.salt.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99696%  100.00000%
sdn-sw.seat.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sdn-sw.star.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99013%  100.00000%
sdn-sw.sunn.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99583%  100.00000%
sdn-sw.tuls.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99526%  100.00000%
sdn-sw.wash.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99981%  99.99981%
      
Aggregate Unified - Internet2 Advanced Layer 2 Service Core Nodes0 hr 8 min0 hr 8 min99.99759%99.99759%99.99681%99.99845%

 NOTE: Numbers in italics represent downtime with scheduled  maintenance excluded. Internet2's definition of scheduled
  maintenance is any anticipated outage announced at least 72
  hours in advance of the outage start time.  
	    

	    
Unified - Internet2 Advanced Layer 2 Service Backbone CircuitsDown Time
Reporting Period Availability52 Week Availability


I2-ALBA-BOST-100GE-09210
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99905%99.99905%
I2-ALBA-CLEV-100GE-07735
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99450%99.99715%
I2-ASHB-CHIC-100GE-11803
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.93435%99.99943%
I2-ASHB-PITT-100GE-07737
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.97590%99.99507%
I2-ASHB-WASH-100GE-09106
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.98065%99.99450%
I2-ASHB-WASH-100GE-11823
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.98084%99.99469%
I2-ATLA-CHAR-100GE-07739
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-ATLA-CHIC-100GE-07740
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.71027%99.97249%
I2-ATLA-HOUH-10GE-07742
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-ATLA-JACK-100GE-07739
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.93207%99.99734%
I2-ATLA-JCSN-100GE-10734
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-ATLA-JCSN-100GE-10784
               0 hr 1 min0 hr 1 min
               99.99008%99.99008%
               99.81785%99.99867%
I2-ATLA-WASH-100GE-07738
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-BATO-HOUH-100GE-08860
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.94289%99.99715%
I2-BATO-JACK-100GE-11005
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.30954%99.57555%
I2-BOST-HART2-100GE-09211
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99108%99.99791%
I2-CHAR-RALE-100GE-10633
               0 hr 8 min0 hr 8 min
               99.92063%99.92063%
               99.99488%99.99848%
I2-CHIC-COLU4-100GE-11554
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.95617%99.99924%
I2-CHIC-KANS-100GE-07745
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.97344%99.99924%
I2-CHIC-STAR-100GE-07743
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.97666%99.99962%
I2-CLEV-EQCH-100GE-07736
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.95826%99.99962%
I2-CLEV-NEWY32AOA-100GE-07735
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-CLEV-PITT-100GE-10334
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.98900%100.00000%
I2-CLEV-STAR-100GE-07736
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-COLU4-KANS-100GE-11548
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.92069%99.98729%
I2-DALL-HOUH-100GE-07751
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.89526%99.99469%
I2-DALL-TULS-100GE-11300
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99526%100.00000%
I2-DENV-ELPA-100GE-07748
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.98444%99.99051%
I2-DENV-KANS-100GE-07746
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.93378%99.99051%
I2-DENV-SALT-100GE-07747
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.97742%99.98975%
I2-ELPA-HOUH-100GE-07749
               1 hr 19 min0 hr 0 min
               99.21627%100.00000%
               99.81519%99.93169%
I2-ELPA-PHOE-100GE-07750
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-ELPA-TUCS-100GE-07750
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99772%100.00000%
I2-EQCH-STAR-100GE-09299
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99374%100.00000%
I2-EQCH-MINN-100GE-12184
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99734%99.99981%
I2-HART2-NEWY32AOA-100GE-12947
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-HOUH-JCSN-100GE-10783
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.74158%99.82202%
I2-HOUH-TULS-100GE-07751
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
I2-KANS-TULS-100GE-07753
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99070%100.00000%
I2-LOSA-PHOE-100GE-09190
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.80362%99.82715%
I2-LOSA-SALT-100GE-07757
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.98900%100.00000%
I2-LOSA-SUNN-100GE-07755
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99298%100.00000%
I2-MINN-MISS2-100GE-09130
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.97078%99.99450%
I2-MISS2-SEAT-100GE-13237
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99962%99.99962%
I2-NEWY23AOA-PHIL-100GE-07759
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99564%100.00000%
I2-PHIL-WASH-100GE-10867
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99450%99.99867%
I2-PHOE-TUCS-100GE-11990
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99734%100.00000%
I2-PORT-SEAT-100GE-08997
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.98956%99.99962%
I2-PORT-SUNN-100GE-10343
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.98994%99.99981%
I2-RALE-WASH-100GE-08888
               0 hr 8 min0 hr 8 min
               99.92063%99.92063%
               99.99526%99.99829%
I2-SALT-SUNN-100GE-07766
               2 hr 34 min2 hr 34 min
               98.47222%98.47222%
               99.96357%99.97078%
      
Aggregate All Unified - Internet2 Advanced Layer 2 Service Backbone Circuits
                   4 hr 10 min1 hr 19 min
                   99.95137%99.96674%
                   99.94789%99.98059%


 NOTE: Numbers in italics represent downtime with scheduled  maintenance excluded. Internet2's definition of scheduled
  maintenance is any anticipated outage announced at least 72
  hours in advance of the outage start time.  

Upcoming Scheduled Maintenances





Ticket No.:2012:144



Subject:Maintenance Reschedule - I2 AL2S Participant PNWGP



Affected:AL2S Participant PNWGP



Start Time:Wednesday, January 7, 2015, 1:00 PM (1300) UTC



End Time:Wednesday, January 7, 2015, 2:00 PM (1400) UTC



Description:   ***This maintenance will be re-scheduled. New notifications will be
sent to advertise the new window.***

The above listed AL2S Participant will be unavailable while their
engineers perform
maintenance.  An outage is expected and the entire window is reserved.



  







Ticket No.:2116:144



Subject:Maintenance - I2 AL2S OESS 1.1.5 Release



Affected:AL2S OESS Service



Start Time:Friday, January 16, 2015, 5:00 AM (0500) UTC



End Time:Friday, January 16, 2015, 8:00 AM (0800) UTC



Description:   Internet2 Systems Engineers will be performing a software upgrade on
OESS. Active circuits will not be affected.  New circuit creation and
circuit reroute services will not be available during the maintenance.
The entire window is reserved.



  







Ticket No.:2094:144



Subject:Maintenance 1 of 3 - I2 Optical Member NOAA N-Wave



Affected:



Start Time:Wednesday, January 21, 2015, 5:00 AM (0500) UTC



End Time:Wednesday, January 21, 2015, 10:00 AM (1000) UTC



Description:   Optical Member NOAA N-Wave will be unavailable while Zayo Engineers perform a 
fiber repair near Smithfield, PA. An outage of 3 hours is expected; however the 
entire window has been reserved.  *This is maintenance window 1 of 3.



  







Ticket No.:2103:144



Subject:Maintenance 2 of 3 - I2 Optical Member NOAA N-Wave



Affected:



Start Time:Thursday, January 22, 2015, 5:00 AM (0500) UTC



End Time:Thursday, January 22, 2015, 10:00 AM (1000) UTC



Description:   Optical Member NOAA N-Wave will be unavailable while Zayo Engineers perform a
fiber repair near Smithfield, PA. An outage of 3 hours is expected; however the
entire window has been reserved.  *This is maintenance window 2 of 3.



  







Ticket No.:2104:144



Subject:Maintenance 3 of 3 - I2 Optical Member NOAA N-Wave



Affected:



Start Time:Tuesday, January 27, 2015, 5:00 AM (0500) UTC



End Time:Tuesday, January 27, 2015, 10:00 AM (1000) UTC



Description:   Optical Member NOAA N-Wave will be unavailable while Zayo Engineers perform a
fiber repair near Smithfield, PA. An outage of 3 hours is expected; however the
entire window has been reserved.  *This is maintenance window 3 of 3.