Internet2 IP Network Operations Report
08/24/2009 - 08/30/2009

Internet2 IP Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

146312-High 2-High Internet2 IP Network Backbone Circuit ATLA-WASH Brief Outage Undetermined 08/26/2009 6:54 PM 08/26/2009 6:55 PM

Unscheduled Outages Detail


Ticket No.:14631:45
Subject:Internet2 IP Network Backbone Circuit ATLA-WASH Brief Outage
Affected:Backbone Circuit ATLA-WASH
Start Time:Wednesday, August 26, 2009, 6:54 PM (1854) UTC
End Time:Wednesday, August 26, 2009, 6:55 PM (1855) UTC
Description:Backbone Circuit ATLA-WASH was briefly unavailable to the community. Internet2 IP Network engineers investigated; but due to the brevity of the outage, no definitive cause could be determined.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

14623 3-Elevated 2-High Internet2 IP Network Backbone Circuit CHIC-ATLA Emergency Maintenance Completed Circuit 08/26/2009 4:07 AM 08/26/2009 4:26 AM
14638 3-Elevated 2-High Internet2 IP Network Backbone Circuit CHIC-WASH Emergency Maintenance Completed Circuit 08/28/2009 4:02 AM 08/28/2009 4:18 AM
14619 3-Elevated 2-High Internet2 IP Network Backbone Circuit ATLA-HOUS Maintenance Completed Circuit 08/29/2009 2:23 AM 08/29/2009 2:31 AM
14549 3-Elevated 2-High Internet2 IP Network Backbone Circuit ATLA-CHIC Maintenance Completed Circuit 08/29/2009 5:56 AM 08/29/2009 6:22 AM

Scheduled Maintenances Detail

Ticket No.:14623:45
Subject:Internet2 IP Network Backbone Circuit CHIC-ATLA Emergency Maintenance Completed
Affected:Backbone Circuit CHIC-ATLA
Start Time:Wednesday, August 26, 2009, 4:07 AM (0407) UTC
End Time:Wednesday, August 26, 2009, 4:26 AM (0426) UTC
Description: Backbone Circuit CHIC-ATLA was unavailable to the community while Level(3) Communications technicians replaced a failing card in Caneyville, KY. Maintenance has been completed.

Ticket No.:14638:45
Subject:Internet2 IP Network Backbone Circuit CHIC-WASH Emergency Maintenance Completed
Affected:Backbone Circuit CHIC-WASH
Start Time:Friday, August 28, 2009, 4:02 AM (0402) UTC
End Time:Friday, August 28, 2009, 4:18 AM (0418) UTC
Description: Backbone circuit CHIC-WASH was unavailable while Level(3) Communications Engineers performed a circuit maintenance. Maintenance has been completed.

Ticket No.:14619:45
Subject:Internet2 IP Network Backbone Circuit ATLA-HOUS Maintenance Completed
Affected:Backbone Circuit ATLA-HOUS
Start Time:Saturday, August 29, 2009, 2:23 AM (0223) UTC
End Time:Saturday, August 29, 2009, 2:31 AM (0231) UTC
Description: Backbone Circuit ATLA-HOUS was unavailable while Level(3) Communications Technicians replaced the BMM located in Tallahassee, FL. Maintenance has been completed.

Ticket No.:14549:45
Subject:Internet2 IP Network Backbone Circuit ATLA-CHIC Maintenance Completed
Affected:Backbone Circuit ATLA-CHIC
Connector Indiana GigaPOP
Connector University of Memphis
Start Time:Saturday, August 29, 2009, 5:56 AM (0556) UTC
End Time:Saturday, August 29, 2009, 6:22 AM (0622) UTC
Description: Backbone Circuit ATLA-CHIC was unavailable while Level(3) Communications Engineers relocated fiber optic cabling in Atlanta, GA. Maintenance has been completed. *Connector Indiana GigaPOP is multihomed and therefore remained available.*


Downtime and Availability



Internet2 IP Core NodesDown TimeReporting Period Availability52 Week Availability
CHIC T6400 hr 0 min100.00000%99.98160%
NEWY T6400 hr 0 min100.00000%99.97780%
SEAT T6400 hr 0 min100.00000%99.99905%
WASH T6400 hr 0 min100.00000%99.97552%
HOUS T6400 hr 0 min100.00000%99.99203%
LOSA T6400 hr 0 min100.00000%99.99829%
ATLA T6400 hr 0 min100.00000%99.98425%
SALT T6400 hr 0 min100.00000%99.99943%
KANS T6400 hr 0 min100.00000%99.99848%

Aggregate Internet2 IP Core Nodes0 hr 0 min100.00000%99.98961%

** Less than 52 weeks of data available

Internet2 IP Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
I2-ATLA-CHIC-O192-039170 hr 45 min99.55357%99.85200%
I2-CHIC-NEWY-O192-039130 hr 0 min100.00000%99.82753%
I2-CHIC-KANS-O192-039180 hr 0 min100.00000%99.98179%
** I2-CHIC-KANS-O192-039190 hr 0 min100.00000%99.98179%
I2-CHIC-WASH-O192-039150 hr 16 min99.84127%99.68541%
I2-HOUS-KANS-O192-039210 hr 0 min100.00000%99.96547%
I2-NEWY-WASH-O192-039140 hr 0 min100.00000%99.93207%
** I2-NEWY32AOA-WASH-10GE-046430 hr 0 min100.00000%99.94175%
I2-ATLA-WASH-O192-039160 hr 0 min100.00000%99.48106%
I2-ATLA-WASH-10GE-051330 hr 1 min99.99008%99.47651%
I2-ATLA-HOUS-O192-039220 hr 8 min99.92063%99.19646%
I2-KANS-SALT-O192-039200 hr 0 min100.00000%99.98046%
I2-KANS-SALT-10GE-051380 hr 0 min100.00000%99.98444%
I2-SALT-SEAT-O192-039260 hr 0 min100.00000%99.92505%
I2-HOUS-LOSA-O192-039230 hr 0 min100.00000%99.84783%
I2-LOSA-SALT-O192-039250 hr 0 min100.00000%99.97552%
I2-LOSA-SEAT-O192-039240 hr 0 min100.00000%99.94820%

Aggregate All Internet2 IP Backbone Circuits1 hr 10 min99.95915%99.82255%





Upcoming Scheduled Maintenances

Ticket No.:14622:45
Subject:Internet2 IP Network Core Node ATLA Maintenance
Affected:Core Node ATLA and its Connectors, Peers and
Participants
Start Time:Wednesday, September 2, 2009, 2:00 AM (0200) UTC
End Time:Wednesday, September 2, 2009, 10:00 AM (1000) UTC
Description: Core Node ATLA will be unavailable to the community while Internet2 Engineers perform a maintenance to upgrade the ATLA T640 router to an MX 960 router. An outage of 4 hours is expected; however, the entire window is reserved. All connections to the Core Node will be affected.

Ticket No.:14561:45
Subject:Internet2 IP Network Backbone Circuit HOUS-KANS Maintenance
Affected:I2-HOUS-KANS-I2-00041
Start Time:Tuesday, September 1, 2009, 11:00 PM (2300) UTC
End Time:Wednesday, September 2, 2009, 11:00 AM (1100) UTC
Description: Backbone Circuit HOUS-KANS will be unavailable to the community as Level(3) Communications Engineers perform a fiber roll in Thackerville, OK. 5 minutes of downtime is expected; however, the entire maintenance window is reserved.

Ticket No.:14647:45
Subject:Internet2 IP Network Backbone Circuit ATLA-CHIC Emergency Maintenance
Affected:IP Backbone ATLA-CHIC
Connector KyRON
Conncector Indiana Gigapop
Start Time:Tuesday, September 1, 2009, 3:00 AM (0300) UTC
End Time:Tuesday, September 1, 2009, 11:00 AM (1100) UTC
Description: Backbone Circuit ATLA-CHIC will be unavailable while Level(3) Communications' technicians perform a fiber maintenance. A 2 hour outage is expected; however, the entire maintenance window has been reserved.

Ticket No.:14653:45
Subject:Internet2 IP Network Backbone Circuit NEWY-WASH Maintenance
Affected:Backbone Circuit NEWY-WASH
Start Time:Tuesday, September 15, 2009, 4:00 AM (0400) UTC
End Time:Tuesday, September 15, 2009, 10:00 AM (1000) UTC
Description: Level(3) Communications technicians will be relocating fiber in Baltimore, MD in preparation for DOT mandated road work. An outage of up to one hour is expected; however, the entire maintenance window is reserved.