Internet2 IP Network Operations Report
10/03/2011 - 10/09/2011

Internet2 IP Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

179682-High 2-High Internet2 IP Network Backbone Circuit CHIC-NEWY Outage Resolved Unannounced Maintenance 10/04/2011 7:37 AM 10/04/2011 9:46 AM
179812-High 2-High Internet2 IP Network Backbone Circuit ATLA-CHIC Outage Resolved Circuit - Damaged Fiber 10/06/2011 6:17 PM 10/07/2011 4:25 AM
179972-High 2-High Internet2 IP Network Backbone Circuits LOSA-SEAT Outage Resolved Unannounced Maintenance 10/08/2011 8:28 AM 10/08/2011 10:00 AM

Unscheduled Outages Detail


Ticket No.:17968:45
Subject:Internet2 IP Network Backbone Circuit CHIC-NEWY Outage Resolved
Affected:Backbone Circuit CHIC-NEWY
Start Time:Tuesday, October 4, 2011, 7:37 AM (0737) UTC
End Time:Tuesday, October 4, 2011, 9:46 AM (0946) UTC
Description:Backbone Circuit CHIC-NEWY is now available. Level(3) Communications was performing a fiber maintenance in Amsterdam, NY. Maintenance has been completed and no further outages are expected.

Ticket No.:17981:45
Subject:Internet2 IP Network Backbone Circuit ATLA-CHIC Outage Resolved
Affected:Backbone Circuit ATLA-CHIC
Connector Univ. of Memphis
Connector Indiana GigaPOP (ATLA)*
Connector SOX (CHIC)*
Start Time:Thursday, October 6, 2011, 6:17 PM (1817) UTC
End Time:Friday, October 7, 2011, 4:25 AM (0425) UTC
Description:Backbone Circuit ATLA-CHIC is available. Level(3) Communications report that contractors working in Cincinnati, OH cut through two fiber bundles. Level(3) Communications has completed the fiber repair. No further outages are expected. (*denotes multihomed status and, therefore, remains reachable)

Ticket No.:17997:45
Subject:Internet2 IP Network Backbone Circuits LOSA-SEAT Outage Resolved
Affected:Backbone Circuits LOSA-SEAT
Start Time:Saturday, October 8, 2011, 8:28 AM (0828) UTC
End Time:Saturday, October 8, 2011, 10:00 AM (1000) UTC
Description:Backbone Circuits LOSA-SEAT are now available. Level (3) Communications technicians report the outage was due to unannounced vendor maintenance. Maintenance has been completed.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

17936 3-Elevated 3-Elevated Internet2 IP Network Backbone Circuit CHIC-NEWY Maintenance Completed Circuit 10/03/2011 4:46 AM 10/03/2011 6:00 AM

Scheduled Maintenances Detail

Ticket No.:17936:45
Subject:Internet2 IP Network Backbone Circuit CHIC-NEWY Maintenance Completed
Affected:Backbone Circuit CHIC-NEWY
Start Time:Monday, October 3, 2011, 4:46 AM (0446) UTC
End Time:Monday, October 3, 2011, 6:00 AM (0600) UTC
Description: Backbone Circuit CHIC-NEWY was unavailable while Level(3) Communications Technicians with the assistance of an Internet2 Engineer performed troubleshooting on a low light issue on this circuit. Maintenance has been completed.


Downtime and Availability



Internet2 IP Core NodesDown TimeReporting Period Availability52 Week Availability
CHIC T16000 hr 0 min100.00000%99.90513%
NEWY T16000 hr 0 min100.00000%99.97021%
SEAT MX9600 hr 0 min100.00000%99.99336%
WASH T16000 hr 0 min100.00000%99.94403%
HOUS MX9600 hr 0 min100.00000%99.99279%
LOSA T16000 hr 0 min100.00000%99.96888%
ATLA T16000 hr 0 min100.00000%99.98008%
SALT T16000 hr 0 min100.00000%99.96793%
KANS T16000 hr 0 min100.00000%99.95351%

Aggregate Internet2 IP Core Nodes0 hr 0 min100.00000%99.96399%

** Less than 52 weeks of data available

Internet2 IP Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
I2-HOUS-LOSA-10GE-055590 hr 0 min100.00000%99.95978%
I2-ATLA-CHIC-10GE-0541910 hr 8 min93.96825%99.76340%
** I2-HOUS-KANS-10GE-055600 hr 0 min100.00000%99.81500%
I2-CHIC-NEWY32AOA-10GE-052392 hr 9 min98.72024%99.82051%
** I2-CHIC-NEWY32AOA-10GE-056673 hr 23 min97.98611%99.80400%
I2-NEWY32AOA-WASH-10GE-052420 hr 0 min100.00000%99.91044%
** I2-NEWY32AOA-WASH-100GE-061260 hr 0 min100.00000%100.00000%
I2-CHIC-WASH-10GE-052500 hr 0 min100.00000%99.92145%
** I2-HOUS-KANS-10GE-055610 hr 0 min100.00000%99.81557%
** I2-NEWY32AOA-WASH-10GE-046430 hr 0 min100.00000%99.91082%
I2-ATLA-WASH-10GE-052510 hr 0 min100.00000%99.85124%
I2-ATLA-WASH-10GE-051330 hr 0 min100.00000%99.85371%
I2-ATLA-HOUS-10GE-054230 hr 0 min100.00000%99.91120%
** I2-ATLA-HOUS-10GE-055620 hr 0 min100.00000%99.91120%
** I2-KANS-SALT-10GE-055660 hr 0 min100.00000%99.95845%
I2-KANS-SALT-10GE-051380 hr 0 min100.00000%99.95845%
** I2-SALT-SEAT-10GE-055650 hr 0 min100.00000%99.95712%
** I2-SALT-SEAT-10GE-055730 hr 0 min100.00000%99.95712%
** I2-LOSA-SALT-10GE-055710 hr 0 min100.00000%99.93815%
** I2-LOSA-SALT-10GE-055630 hr 0 min100.00000%99.93815%
I2-ATLA-CHIC-10GE-0563810 hr 8 min93.96825%99.76472%
I2-CHIC-KANS-10GE-055670 hr 0 min100.00000%99.82278%
I2-CHIC-KANS-10GE-055680 hr 0 min100.00000%99.82411%
I2-CHIC-KANS-10GE-059760 hr 0 min100.00000%99.89223%
I2-CHIC-WASH-10GE-056370 hr 0 min100.00000%99.97439%
I2-LOSA-SEAT-10GE-055641 hr 32 min99.08730%99.96907%
I2-LOSA-SEAT-10GE-055721 hr 32 min99.08730%99.96907%
I2-HOUS-LOSA-10GE-055810 hr 0 min100.00000%99.95978%

Aggregate All Internet2 IP Backbone Circuits28 hr 52 min99.38634%99.89757%





Upcoming Scheduled Maintenances

Ticket No.:17984:45
Subject:Internet2 IP Network Various Backbone Circuits (CHIC) Maintenance
Affected:Backbone Circuits via Core Node CHIC
Start Time:Friday, October 14, 2011, 5:05 AM (0505) UTC
End Time:Friday, October 14, 2011, 9:00 AM (0900) UTC
Description: The above listed will be briefly unavailable while Internet2 Engineers perform circuit migration. The entire window is reserved. All connections to the Core Node will be affected; however, Core Node CHIC will remain reachable. IP traffic will reroute.

Ticket No.:17993:45
Subject:Internet2 IP Network Various Backbone Circuits (KANS) Maintenance
Affected:IP Backbone Circuits CHIC-KANS
IP Backbone Circuits HOUS-KANS
ION Backbone Circuits CHIC-KANS
ION Backbone Circuits HOUS-KANS
Start Time:Tuesday, October 11, 2011, 5:00 AM (0500) UTC
End Time:Tuesday, October 11, 2011, 6:00 AM (0600) UTC
Description: The above affected will be unavailable while Internet2 Engineers perform circuit maintenance. Brief interruptions will occur throughout; however, the entire window is reserved. IP traffic will re-route during this maintenance.

Ticket No.:17969:45
Subject:Internet2 IP Network Backbone Circuit CHIC-WASH Maintenance
Affected:Backbone Circuit CHIC-WASH
Connector Merit (CHIC)
Start Time:Tuesday, November 1, 2011, 4:00 AM (0400) UTC
End Time:Tuesday, November 1, 2011, 10:00 AM (1000) UTC
Description: Backbone Circuit CHIC-WASH and connector Merit's connection to CHIC will be unavailable while Level(3) Communications performs maintenance to relocate fiber in Akron, OH in preparation of a sewer relocation project. Outages are expected throughout the maintenance window. IP traffic will reroute during this maintenance. Connector Merit is multihomed and therefore should remain reachable.

Ticket No.:17970:45
Subject:Internet2 IP Network Backbone Circuit CHIC-WASH Maintenance Alternate Window
Affected:Backbone Circuit CHIC-WASH
Connector Merit (CHIC)
Start Time:Wednesday, November 2, 2011, 4:00 AM (0400) UTC
End Time:Wednesday, November 2, 2011, 10:00 AM (1000) UTC
Description: Backbone Circuit CHIC-WASH and connector Merit's connection to CHIC will be unavailable while Level(3) Communications performs maintenance to relocate fiber in Akron, OH in preparation of a sewer relocation project. Outages are expected throughout the maintenance window. IP traffic will reroute during this maintenance. Connector Merit is multihomed and therefore should remain reachable. This is an alternate window for ticket 17969:45

Ticket No.:17995:45
Subject:Internet2 IP Network Backbone Circuits HOUS-LOSA Maintenance
Affected:Backbone Circuits HOUS-LOSA
Start Time:Wednesday, November 2, 2011, 7:00 AM (0700) UTC
End Time:Wednesday, November 2, 2011, 1:00 PM (1300) UTC
Description: Backbone Circuits HOUS-LOSA will be unavailable while Level(3) Communications performs fiber relocation in Lakeside, CA. The entire window is reserved. An alternate window has been reserved for 11/4 0700 - 1300 UTC, should it be required.

Ticket No.:17996:45
Subject:Internet2 IP Network Backbone Circuits HOUS-LOSA Maintenance Alternate Window
Affected:Backbone Circuits HOUS-LOSA
Start Time:Friday, November 4, 2011, 7:00 AM (0700) UTC
End Time:Friday, November 4, 2011, 1:00 PM (1300) UTC
Description: Backbone Circuits HOUS-LOSA will be unavailable while Level(3) Communications performs fiber relocation in Lakeside, CA. The entire window is reserved. This is an alternate window for ticket 17995:45, should it be required.